Managing the Client Experience with the Blackbox Connector for the Client Feedback Tool and Deltek Vision
Managing client relationships in a professional service environment is a complex process. How do you simultaneously keep up with client preferences and expectations while scaling your operation to handle a growing project load? Have you ever wished you could make starting those crucial conversations a little easier with your best clients?
This webinar will present an overview about how managing a complex client feedback program is made easy by using the Blackbox Connector for the Client Feedback Tool and Deltek Vision.
During the webinar, attendees will learn about:
- Using feedback to create better client experiences
- Developing a scalable client feedback program by leveraging your existing Vision data
- Centralizing administration of the feedback program, allowing project managers to focus on relationships
- Leveraging pre-built integration tools that simplify connecting Vision with leading third-party applications
Kevin Hebblethwaite, Senior Consultant at Full Sail Partners