How Marketers Can Use Client Feedback

In the competitive world of the professional services industry, marketers have to find ways to better understand their firm’s clients. Since marketers generally have limited interactions with clients, it’s difficult for them to identify how clients really feel about the experience their firm is providing.

By using a tool to capture feedback, marketers have the ability to pinpoint clients that are extremely happy clients and clients that are difficult to please. Additionally, marketers are an integral part of building and maintaining a positive brand experience. Therefore, asking prospects and clients for feedback on the marketing materials they create can ensure clients are garnering the information they are seeking.

During the webinar, Ryan will explain how feedback can be used to improve proposals and to help generate new marketing content. He will also explain the importance of having a consistent client feedback survey process.

***POSTPONED*** 

Presenter:

Ryan Felkel, Marketing Manager at Full Sail Partners

***All attendees and registrants will receive the recording of the webinar within 24 hours of the completion of the presentation.