Full Sail Partners | In the News

VAR 100 2021 Full Sail Partners has once again been ranked on the VAR 100 list by Accounting Today as one of the leading value-added software resellers in the accounting industry. Each year, Accounting Today selects 100 VARs to acknowledge their accomplishments in the accounting software industry. The top VARs are chosen from firms focused on sales and implementation of accounting and enterprise resource planning (ERP) software. Accounting Today uses criteria such as revenue, number of offices and staff size to generate the list of top VARs. Being distinguished as a top 100 VAR indicates that Accounting Today is overwhelmingly confident with the firm’s services and knowledge of business accounting principles and the software required to support operations.

According to Accounting Today, VARs on the 2021 list indicated that much like last year, the necessity of the cloud continued to drive more business. Furthermore, this demand generated the need to hire more staff to keep up with the demand of cloud implementations. Additionally, cloud implementations led the way to more business with companies needing assistance with data analytics and forecasting capabilities.

“Full Sail Partners is once again thrilled to be part of Accounting Today’s 2021 Top VAR 100 list,” stated Sarah Gonnella, VP of Marketing and Sales at Full Sail Partners. She continued, “With the unprecedented demand for the cloud, we had to add key team members to our staff to ensure we were able to meet our clients’ growing needs, which included an extraordinary demand for our Blackbox Connector for Informer. The Informer integration provides our clients with unparalleled business intelligence and analytical capabilities that have never been available to Deltek Vantagepoint/Vision users.”

Accounting Today is a leading provider of online business news for the accounting community, offering breaking news, in-depth features, and a host of resources and services. The VAR 100 list is an annual report developed to rank the top technology resellers in the accounting and ERP spaces.

For more information, please email Full Sail Partners’ Marketing Communications Department.

Lindsay Diven, CPSM headshot

Full Sail Partners, a Deltek Premier Partner, is pleased to announce the promotion of Lindsay Diven, CPSM, from Senior Deltek CRM Consultant to Blackbox Connector Marketing & Sales Manager. In this new position, she will be managing the marketing and sales efforts for the Blackbox Connectors, which integrates Deltek Vantagepoint and Vision to outside applications including Client Feedback Tool, Concur, Constant Contact, HubSpot, Informer, Mailchimp and other future offerings.

Lindsay has worked for more than fifteen years at architecture and engineering firms, many of which have used Deltek products, building sales and marketing strategies. In her role as a Deltek CRM Consultant for Full Sail Partners, her industry experience allowed her to bring perspective to clients in how to set up their CRM systems to support these strategies. Additionally, in her Deltek CRM Consultant role, she led both the sales and implementations of the Mailchimp and Constant Contact Connectors. Here Lindsay saw the benefits firsthand that clients experienced using these marketing connectors to support their marketing and business development strategies.

“My A&E industry experience enabled me as a consultant to help clients set up their Deltek CRM systems to support their firms’ marketing and business development strategies. With additional sales and implementations of the Mailchimp and Constant Contact Connectors, clients were able to further streamline their marketing and business development processes ensuring their strategies’ success,” stated Lindsay Diven. “Going forward, I am very excited to find ways to support goals at all firm levels using the entirety of the Blackbox Connector offerings.”

In her new role as Blackbox Connector Marketing and Sales Manager, Lindsay will use her extensive professional services industry experience to help firms better understand how the Blackbox Connector can help maintain consistency between systems and streamline firm processes. She will also be working closely with clients and the Full Sail Partners’ team to research Blackbox Connectors that would provide even more solutions for clients. Lindsay continues to stay abreast of trends in the A&E and consulting industries by actively working with organizations like the Society for Marketing Professional Services (SMPS) and the Deltek User Groups.

“Lindsay has been a great asset to the Full Sail Partners’ team. Clients have relied on her industry knowledge and her strategic approach to identifying solutions,” stated Sarah Gonnella, VP of Marketing & Sales. “Now as the Blackbox Connector Marketing and Sales Manager, she can offer more ways to help businesses operate efficiently and effectively.”

For more information, please contact Full Sail Partners’ Marketing and Communications Department.

Amanda Roussel, CRM Consultant

Full Sail Partners, a Deltek Premier Partner, is excited to announce the promotion of Amanda Roussel to CRM Consultant. In this role, she will work with the marketing and sales teams in professional services firms to strategize on how to centralize, optimize and streamline their Deltek Vantagepoint CRM processes.

Since joining the Full Sail Partners’ marketing team in 2020, she has been focused on assisting clients with the upgrade process from Deltek Vision to Vantagepoint. This experiential knowledge of the upgrade process will allow Amanda to both help more clients and Full Sail Partners continue to meet the growing demand for Vision to Vantagepoint transition services.

“I have worked with various roles within firms throughout my career and learned to appreciate how firm wide strategies can give firms a competitive advantage. Establishing efficient CRM processes gives firms the tools they need to build and enhance client relationships. To me, business is about how I can help others reach success,” stated Amanda Roussel.

With more than fifteen years of marketing experience in the AEC industry, Amanda is very familiar with the challenges that clients face in their day-to-day business operations. She also understands how these issues can be addressed utilizing both Deltek Vision and Vantagepoint and is aware of the impact CRM has on developing client relationships. She will focus on helping firms learn how to manage their client, pursuit and campaign data to build stronger relationships with their clients.

“Amanda has already become an integral part of our Vantagepoint upgrade and CRM implementation team. Her past Deltek Vantagepoint experience along with her enthusiastic and professional demeanor makes her an ideal consultant,” stated Sarah Gonnella, VP of Marketing & Sales. “We are excited to have another rock star consultant on our team!”

For more information, please email Full Sail Partners’ Marketing Communications Department.

2020 North America Deltek Reseller Partner Award

Full Sail Partners has been recognized by Deltek as the North America Reseller Partner of the Year for 2020. This accomplishment is especially significant to Full Sail Partners as the past year presented so many unknown challenges for professional services firms. The Full Sail Partners’ distinction has been to always put the best interests of its clients first. During this past year, the Full Sail Partners’ team assisted its clients with overcoming the challenges created by the pandemic and continued its efforts to offer valuable resources, innovative solutions, and expert guidance to its clients, and Deltek has recognized its tremendous efforts.

“2020 has been a year like no other and Deltek’s deep partner network enabled thousands of customers to quickly pivot and strengthen their businesses during these uncertain times,” said Jonathan Eisner, Vice President of Global Partner Sales and Alliances. “It is an honor to recognize the outstanding achievements and innovation of these partners. We look forward to a fantastic and successful 2021 with our Deltek Project Nation partners as we continue to expand this program around the world.”

Over the years, Full Sail Partners has encouraged clients to go to the Cloud with the knowledge that the Cloud offers ultimate accessibility for everyone. Realizing that this was the best option for helping clients under these extraordinary circumstances, Full Sail Partners worked diligently with the help of Deltek to transition firms to the Cloud. As a Deltek Partner, Full Sail Partners was able to provide its clients with concessions needed to help them make the move from on premise to the Cloud ensuring their businesses remained on course.

“There was an unprecedented interest in moving to the Cloud this past year. We were able to move quickly to help our clients gain accessibility for their remote team members with the support of Deltek and flexible pricing options. Our partnership with Deltek ensured that our clients were able to position themselves for success in this time of need,” stated Sarah Gonnella VP of Marketing and Sales.

For more information, please contact Full Sail Partners’ Marketing and Communications Department.

Tasia Grant

Full Sail Partners is excited to welcome Tasia Grant as Human Resources Consultant. In this position, she will help clients reimagine their HR practices to meet the future human capital management (HCM) needs of the professional services industry. Over the past year, many AEC firms have had to examine new ways to respond to the global pandemic and remote working while simultaneously onboarding a new generation into the workplace. As a result, these professional services firms have had to completely readjust to meet changing HR needs to support those changing ideologies. Therefore, to assist in these endeavors, Full Sail Partners has hired Tasia Grant, PHR due to her extensive HR background in the professional services industry.

“In 2020, AEC firms like many other industries had to quickly readjust their HR processes to accommodate for remote workforce needs. Our firm has been working remote for more than two decades and we believe that focusing on employees and human capital management processes should be a huge focus for firms moving forward. Those that don’t make HR a priority at their firm will continue to struggle with finding and keeping great talent,” stated Sarah Gonnella. “Having Tasia on our team, we can now help firms strategize and focus on HR best practices. Tasia has both the experience and knowledge to benefit professional services firms of all sizes when it comes to human capital management.”

Tasia has a considerable background in Human Resources Management incorporating ten years of AEC industry experience, as well as six years of independent HR consulting. To ensure value to clients, Tasia will be providing comprehensive human resources best practice content and consulting services including change management, conflict resolution, talent acquisition and interviewing, onboarding, mentoring and employee relations, performance and development goals, record management, Equal Employment Opportunity (EEO) management and training/development. Offering such a variety of HCM topics will benefit firms of all sizes and focus areas.

“I am so excited to join Full Sail Partners and use my extensive background in Human Resources to help firms realize their human capital management goals,” stated Tasia Grant. “I have a deep understanding of what professional services firms desire regarding HR practices, and I am looking forward to providing them with valuable information to help elevate the industry.”

Tasia’s diverse HR skillset will be an asset to existing clients who desire consulting and an attractive resource for any new clients interested in improving their HCM processes. As a Human Resources Consultant for Full Sail Partners, Tasia will be the point of contact for firms wishing to explore implementing HR best practices and HCM solutions. She will also be focused on providing blog and HR best practice content to help educate the professional services industry.

For more information, please email Full Sail Partners’ Marketing Communications Department.

Valerie Kelleher

Full Sail Partners, a Deltek Partner and creator of the Blackbox Connector, is honored to announce that Valerie Kelleher has grown into a new role as a Sales Accountant. With over 20 years of accounting and finance experience, Valerie is great fit for the recently created Sales Accountant position.

As the Sales Accountant, Valerie Kelleher will be managing the accounting for software sales, SaaS renewals and maintenance billing. With an increase of clients moving to the cloud, Full Sail Partners wanted to ensure client renewals were managed with consistency. She has previously served as an Account Manager for Full Sail Partners servicing our southwest region clients.

“Over the years many of our firms have preferred the convenience of a cloud subscription and have migrated to the cloud. Valerie’s attention to detail made her the perfect candidate to manage the renewal process,” Wendy Gustafson, General Manager at Full Sail Partners explained. “Even more, I am more than confident that Valerie is the perfect person to fill this new role as we continue to grow as a company.”

Valerie Kelleher has been active in the Deltek community for five years as an Account Manager at Full Sail Partners. Additionally, she has an extensive accounting and finance background that combined with her experience with Deltek clients, gives her the unique skill sets to continue to provide top notch service to our clients.

“I am completely overjoyed with my new opportunity as the Sales Accountant,” stated Valerie Kelleher. “I have learned so much about the value of Deltek products for our clients and this opportunity is going to give more chances to learn more about the Deltek ecosystem.”

For more information, please contact Full Sail Partners’ Marketing and Communications Department.

Ryan Felkel's HubSpot Marketing Software Certification

HubSpot offers a marketing automation platform to help firms attract the right audience, convert more visitors into customers and run inbound marketing campaigns. There are over 86,000 users in over 120 countries increasing business with HubSpot. The mission of HubSpot Academy is to transform the way people and companies grow by offering free online trainings for the digital age. From quick, practical courses to comprehensive certifications, those interested can learn about cutting edge business topics and how HubSpot’s built in tools support these business growth strategies.

“As a marketing professional and an avid HubSpot user, I use this powerful marketing platform to drive Full Sail Partners’ inbound marketing efforts,” stated Ryan Felkel. “Earning the HubSpot Marketing Software Certification demonstrates both mine and Full Sail Partners’ commitment to ensure clients find value from our content.”

On the verge of offering the HubSpot Blackbox Connector for Deltek Vantagepoint and Vision, Full Sail Partners is looking to help clients best utilize HubSpot together with Vantagepoint and Vision. With this certification, Ryan serves as an internal resource to lend his insights on how clients can benefit from using the product. The Blackbox Connector for HubSpot is scheduled to be released the first half of 2021.

“I am very pleased that Ryan chose to pursue the HubSpot Marketing Software Certification to elevate his ability to provide content that is beneficial to our clients and perspective clients. The knowledge he has acquired from the HubSpot Marketing Certification demonstrates his dedication to become an expert on the HubSpot marketing software platform and to provide guidance to our internal team as we finalize the development of our Blackbox Connector for HubSpot,” explained Sarah Gonnella, VP of Marketing and Sales.

For more information, please contact Full Sail Partners’ Marketing and Communications Department.

2019 Premier Award for Client Satisfaction

Full Sail Partners is excited to announce that it has been chosen again as a recipient of the 2020 Premier Award for Client Satisfaction by PSMJ Resources and Client Savvy, creator of the Client Feedback Tool. This impressive recognition is given to firms in the AEC industry who have gone above and beyond to deliver a truly exceptional client experience. Full Sail Partners is proud of its commitment to provide client-focused technology solutions and services always considering what would work best for each individual firm.

The Premier Award for Client Satisfaction winners are chosen using data from surveys from over 300 firms. Based upon the surveys, firms which really stand out regarding client feedback are given this prestigious distinction. Award recipients are honored at the 2020 PSMJ A/E/C THRIVE – The Growth, Profit, and Performance Summit on October 14-16^th which is held live and online this year.

“Full Sail Partners constantly monitors client feedback through the Client Feedback Tool and knows that a positive client experience can create repeat business and loyalty. However, it’s important to ensure the purpose of the feedback is always about the client. The real power of obtaining client feedback is when clients know you will take the suggestions, learn and apply them,” stated Sarah Gonnella, VP of Marketing and Sales. “We are greatly honored to be one of only 25 firms to be recognized with this Premier Award for Client Satisfaction and continue to look at ways we can improve.”

For more than 40 years, PSMJ Resources, Inc. has been recognized as the leading publishing, executive education, and advisory group devoted completely to improving the business performance of A/E/C organizations worldwide.

Client Savvy works with professional services organizations whose success depends on strong client relationships. Their commitment to clients is to help them align their client experience (CX) strategy, implementation, and measurement initiatives with their top strategic priorities.

“Since 2009, Client Savvy has partnered with PSMJ to recognize the professional services firms around the globe that achieve the highest standards of excellence by the metric hardest to achieve: excellence recognized by a firm’s clients. Of the hundreds of firms that participate in this benchmarking each year, only the top 30 are recognized. Full Sail Partners began their journey several years ago and has now been recognized three years in a row. Full Sail Partners sets the bar by asking for more feedback per staff consultant than any firm we’ve encountered,” stated Ryan Suydam, Chief Experience Officer at Client Savvy.

For more information, please contact Full Sail Partners’ Marketing and Communications Department.

2020 VAR 100

Accounting Today has recognized Full Sail Partners as one of the top 100 value-added resellers (VARs) for 2020. Being distinguished as a top 100 VAR indicates that Accounting Today is overwhelmingly confident with the firm’s services and knowledge of business accounting principles and the software required to support operations. Each year Accounting Today selects 100 VARs to acknowledge their accomplishments in the accounting software industry. The top VARs are chosen from firms focused on sales and implementation of accounting and enterprise resources planning (ERP) software. Accounting Today uses criteria such as revenue, number of offices, and staff size to generate the list of top VARs.

According to Accounting Today, VARs on the 2020 list noted that this is the year that has pushed the cloud over the tipping point. Furthermore, the VARs have overwhelmingly echoed each other’s sentiments stating that this year more clients than ever have inquired about cloud and software-as-a-services options. One reason the cloud demand is so high is the peer pressure from others within their industry adopting the cloud. This is a clear example of the benefits and the need to keep up with the competition. For more information about this year’s findings, click here . Also, for the full list of the 100 Top VARs, click here .

“Full Sail Partners is once again pleased to be recognized by Accounting Today as a Top 100 VAR for 2020. Additionally, Full Sail Partners has found that 2020 is the year that the cloud has become a leading topic for our clients. With several of our clients preparing to upgrade from Deltek Vision to Vantagepoint, they have also decided to take advantage of the benefits afforded them by moving their on-premise solution to the cloud,” stated Sarah Gonnella, VP of Sales and Marketing at Full Sail Partners. “We anticipate this trend to continue well past 2021.”

Accounting Today is a leading provider of online business news for the accounting community, offering breaking news, in-depth features, and a host of resources and services. The VAR 100 list is an annual report developed to rank the top technology resellers in the accounting and ERP spaces.

For more information, please contact Full Sail Partners’ Marketing and Communications Department.

Chris Simei

Full Sail Partners hired Senior Consultant, Chris Simei to head up their Blackbox Connector between Informer and Deltek Vision and Vantagepoint. Chris is known as a business intelligence (BI) expert in the Deltek ecosystem and will focus on expanding Full Sail Partners’ BI capabilities including connecting with other solutions. His wealth of knowledge will help ensure Deltek clients maximize the value of their product and reimagine how they use their data to reach optimal efficiency.

Chris is always looking to help clients and leverage creative concepts to drive innovation. Additionally, Chris delivers automated solutions with a well-versed perspective, having been in the A&E industry for over a decade. His work has taken him across the United States, Australia, New Zealand, and the Middle East.

“The landscape of ERP data management is changing swiftly. I collaborate with clients and use Deltek solutions to help firms get to the next level. The solutions are endless and I’m excited to guide firms along their success journey," commented Chris Simei.

Professional services firms are starting to reap the benefits of business intelligence. However, the most effective analytics take some collaboration and preparation. In this role, Chris will help firms get the data they need to make key business decisions by using the Blackbox Connector to integrate Informer, or other business intelligence software, with their Deltek system. Informer is becoming the desired choice among the Deltek community because of its drill down capabilities, ease of use, and ability to combine other data sources. The Blackbox Connector team has made it easy for firms by providing pre-built datasets, visuals and dashboards to every user within the firm.

“Many firms are looking for ways to streamline their business intelligence data to stay on top of projects and business decisions. Bringing Chris on board allows Full Sail Partners to help more firms get connected with Informer and other solutions. Deltek is a robust, cohesive system, and it takes technical experience to integrate these systems correctly. After connecting the systems, firms can have confidence in their data and have an intuitive system at their fingertips,” stated Scott Seal, Vice President of Consulting.

For more information, please email Full Sail Partners’ Marketing Communications Department.

In the News

Full Sail Partners Continues to be a Leading VAR According to Accounting Today

Full Sail Partners Promotes Lindsay Diven, CPSM, to New Role as Blackbox Connector Marketing & Sales Manager

Amanda Roussel Joins the Full Sail Partners’ CRM Consulting Team

Full Sail Partners Receives 2020 Deltek North America Reseller Partner of the Year Award

Tasia Grant, PHR Joins Full Sail Partners as Human Resources Consultant

Valerie Kelleher Transitions into a Sales Accountant Position with Full Sail Partners

Full Sail Partners’ Ryan Felkel has become HubSpot Marketing Software Certified through HubSpot Academy

2020 Premier Award for Client Satisfaction from PSMJ Resources and Client Savvy Presented to Full Sail Partners

Accounting Today’s 2020 VAR 100 List Once Again Includes Full Sail Partners

Chris Simei Joins Full Sail Partners to Lead Business Intelligence Development

Most Recent News Mentions

FOLLOW US