Having demonstrated a high level of sophisticated knowledge as a Technical Support Team Analyst, Jon is primed to take on new IT troubleshooting and custom solutions’ responsibilities as IT Consultant.
Full Sail Partners, a Deltek Premier Partner and creator of the Blackbox Connector, is excited to announce the promotion of Jon Rogers to IT Consultant. As a Technical Support Analyst for the custom development team for the last four years, Jon worked directly with clients on the setup of Blackbox Connector software and ensuing troubleshooting efforts. Moreover, he provided technical support on Deltek Vision and Vantagepoint platforms and associated custom solutions.
“I truly enjoy the challenge of troubleshooting with clients to dig deep and find solutions for them,” stated Jon Rogers. “As IT Consultant, I will have the opportunity to continue with these efforts even advancing my knowledge to support finding answers to even more client issues.”
Jon has consistently demonstrated a high level of sophisticated knowledge on the technical aspects of a Deltek deployment and has a passion for helping clients succeed. In this new role as IT Consultant, he will be helping clients with advanced technical aspects of Deltek ERP, including client server technologies, API connectivity and general technology consulting. Clients will be able to leverage Jon’s advanced technical experience and familiarity with custom solutions to achieve greater and more efficient results from their Deltek ERP.
“Jon has advanced from Technical Support Analyst to IT Consultant in his role officially, but many who have worked with Jon know he has been doing this for a long time, leading troubleshooting efforts, advising on new implementations, and helping craft unique solutions for each client’s unique challenges,” noted Pete Nuffer, Director of Solution Development. “We’re looking forward to seeing him continue to excel at providing quality solutions to our clients.”
For more information, please contact Full Sail Partners’ Marketing and Communications Department or visit the Full Sail Partners’ website at http://www.fullsailpartners.com.