In the News

Amanda Roussel, Senior Consultant, earns Vantagepoint CRM Certification adding further expertise to the CRM consulting crew

Full Sail Partners, a Deltek Premier Partner, is happy to announce that Amanda Roussel, Senior Consultant, has attained her Vantagepoint Customer Relationship Management (CRM) Certification. Already recognized by clients as a valuable and experienced CRM consultant, passing this knowledge-based exam shows her further commitment to CRM expertise. Now, she can exhibit this certification badge proving her expert level of knowledge of Deltek Vantagepoint CRM.

“I have always been a promoter of an organized CRM benefiting professional services firms. Obtaining the Deltek Vantagepoint CRM Certification offers me even more insight to further guide clients in the best direction for their specific needs,” stated Amanda Roussel.

The Deltek Professional Vantagepoint CRM Certification Exam confirms the acquisition of skills within the CRM Module of the Vantagepoint product suite. Successful completion of the exam is required to receive a professional certification. Achieving CRM certification demonstrates expertise in performing CRM processes and functions within the Deltek Vantagepoint system. With Amanda’s certification, the Full Sail Partners’ CRM consulting crew’s capabilities are further bolstered continuing to set a standard of excellence.

“Amanda’s achievement in earning her Deltek Vantagepoint CRM certification further enhances her reputation as a rockstar senior consultant. This pursuit not only reflects her commitment to empowering clients through effective change management, but also ensures they derive maximum value from our CRM consulting services,” stated Sarah Gonnella, Partner, VP of Marketing and Sales. 

In the competitive industry of project-based business, these Deltek certification exams enable users such as Full Sail Partners’ consultants to verify mastery of Deltek products attesting to their professional credibility. Moreover, the Deltek University Product Certification Exam Program sets those certified apart from their non-certified peers. Learning and development opportunities are readily available with a variety of certifications offered. Using this program, Full Sail Partners’ consultants are consistently able to further their education, which only enhances their value to clients.

For more information, please contact Full Sail Partners’ Marketing and Communications Department.  

New Position Created to Support Full Sail Partners’ Rapid Growth and Dedication to Supporting Our Consulting Crew 

To continue offering clients the highest level of collaborative consulting services, Full Sail Partners, a Deltek Premier Partner, has designated a new Consultant Training and Development Lead role. As Full Sail Partners has grown year-over-year to meet increasing client demands, this new role is designed to support not only client success but also the well-being and fulfillment of the consulting crew. Senior Principal Consultant Rana Blair, with her years of dedication and vast knowledge of Deltek ERP, has been promoted to this important position.  

“Clients are attracted to Rana not only because she has the specific expertise, but because she also brings joy to the consulting process. This combination makes her the perfect fit for this new role to train new consultants we hire to ensure clients are getting the most value from their Deltek Vision and Vantagepoint systems beyond the initial consulting engagement,” noted Scott Seal, VP of Consulting. 

In her new role, Rana will spearhead efforts to improve both the consultant and client experience, recognizing that the two are deeply intertwined. With her extensive experience in Finance and Resource Planning within Deltek ERP, she is well-equipped to train new consultants not just in technical services but also in creating a positive and enjoyable working environment. By making the consulting process more engaging and fulfilling for consultants, Full Sail Partners ensures a better outcome for clients, as happy and motivated consultants deliver superior results. 

"Consultant satisfaction is key to client success. By investing in the growth and enjoyment of our team, we enhance the entire consulting experience," Rana noted. "My mission is to create an environment where our consultants feel empowered, supported, and excited about their work, which will translate into improved outcomes and stronger relationships with our clients." 

Working alongside Consulting Team Manager Scott Gailhouse, Rana will lead initiatives aimed at improving the overall consultant experience, from onboarding to continuous professional development. Her approach will emphasize collaboration, efficiency, and continuous improvement, ensuring consultants not only grow their skills but also find greater enjoyment in their roles. 

“Rana has an infectious energy that we want to infuse into our entire consulting team,” said Scott Gailhouse. “By focusing on both one-on-one coaching and group workshops, she will empower our consultants to help clients achieve their goals, overcome challenges, and drive their businesses forward—all while enjoying the journey.” 

This new role reinforces Full Sail Partners’ commitment to the holistic success of both its consultants and its clients, ensuring the firm remains a leader in providing high-quality, collaborative consulting services. 

For more information, please contact Full Sail Partners’ Marketing and Communications Department.  

Full Sail Partners’ Consultants, Scott Gailhouse, Terri Agnew, Cynthia Fuoco, and Jenny Labranche have all obtained their Vantagepoint Accounting Certifications  

Full Sail Partners, a Deltek Premier Partner, is excited to announce that several crew members have received their Deltek Vantagepoint Accounting Certifications. Scott Gailhouse, Principal Consultant and Consulting Team Manager, Terri Agnew, CPA and Principal Consultant, Cynthia Fuoco, Senior Consultant, and Jenny Labranche, Senior Consultant, have all passed the Vantagepoint Accounting Certification knowledge-based exam. They can proudly display their certification badges after their successful completion.

The Deltek Professional Vantagepoint Accounting Certification Exam confirms the acquisition of skills within the Deltek Vantagepoint product suite. Passing the exam is required to receive this professional certification, and achieving this certification demonstrates expertise within this area of the Deltek Vantagepoint system. Now, with this accounting certification, Scott, Terri, Cynthia, and Jenny offer clients even more insight regarding accounting within Vantagepoint. 

“Well done, Terri, Cynthia, and Jenny for also achieving this Vantagepoint Accounting Certification exam,” noted Scott Gailhouse. “We are always looking for ways to enhance our consulting practice and pass that expertise along to our clients.”

The Deltek University Product Certification Exam Program, an industry-standard in excellence, sets those certified apart from their non-certified peers. In the sphere of project-based business, these certification exams allow users such as Full Sail Partners’ Consultants to verify mastery of Deltek products enhancing their professional credibility. Learning and development opportunities are readily available with a variety of certifications offered. Moreover, with the further education of Full Sail Partners’ crew members using this program, our clients benefit greatly.

For more information, please contact Full Sail Partners’ Marketing and Communications Department.  

Utilizing his considerable experience with both Deltek Vision and Vantagepoint, Matt’s return to consulting bolsters the team’s client-centric collaborative approach. 

Full Sail Partners, a Deltek Premier Partner, is excited to announce that Matt McCauley has returned to the firm as a Principal Consultant. With extensive knowledge of both Deltek Vision and Vantagepoint ERP, industry experience as a Deltek user, and proven consulting expertise, he is an amazing resource for clients to achieve greater efficiency from their Deltek system. Furthermore, Matt rejoins Full Sail Partners as a consultant with firsthand user experience in the Vision to Vantagepoint upgrade process. 

 “I look forward to collaborating with clients to utilize Deltek Vantagepoint in a way that improves their operational efficiencies,” stated Matt McCauley. “Additionally, having been a champion of a successful Vision to Vantagepoint conversion, I can use my lessons learned to ensure smoother client transitions.” 

Having more than 25 years of experience with Deltek ERP both as a consultant and as a user, Matt offers a unique perspective that will significantly benefit clients. With this exceptional background, he can relate to clients, understanding and perhaps even anticipating their needs. Moreover, as an expert in resource planning, multi-company, and multi-currency, he is immediately available to address more complex client needs regarding their Vantagepoint systems. 

“We are thrilled to have Matt rejoin the Full Sail Partners’ Consulting team,” said Scott Gailhouse, Consulting Team Manager. “His comprehensive background in both Deltek Vision and Vantagepoint, plus experience in leading a transition from Vision to Vantagepoint offers even more depth and expertise to our collaborative consulting team.” 

For more information, please contact Full Sail Partners’ Marketing and Communications Department.

Staff Accountants, Nia Collins and Erin Haver, are now authorized as Deltek Pros^®

Full Sail Partners is happy to announce it has added two more Deltek Pros^® in-house. Nia Collins and Erin Haver, both Staff Accountants, have met the requirements to be part of this selective program of experts on Deltek Solutions. All Deltek Pros^® are employees of firms that are part of the Deltek partner ecosystem, and Full Sail Partners is an Authorized Member Firm. 

The Deltek Pros^® program is designed to direct clients toward professionals in their specific fields with exceptional knowledge of their Deltek Solutions. Nia and Erin are available to provide services for Deltek Vantagepoint clients. As Deltek Pro^® Bookkeepers, both can help with processing and recording financial transactions including payroll, accounts payable (AP), accounts receivable (AR), journal entry, and timesheet and expense processing in addition to month-end reporting. Furthermore, as Deltek Pro^® Project Accountants, they both specialize in project set-up, planning, resource management, and project analysis including invoice generation, time and expense processing, and AR. 

As with the other Full Sail Partners’ Deltek Pros^®, Nia and Erin can offer services to both potential and current clients. They come with expertise in Deltek Vantagepoint to help clients with their financial needs operating on a part-time contracted basis. Using them contractually offers firms the opportunity to save on overhead costs. To learn more about Nia and Erin, as well as the other Full Sail Partners’ Deltek Pros^®, you can visit the Deltek Pros® Directory. 

For more information, please contact Full Sail Partners’ Marketing and Communications Department.  

Jennifer is well-rounded in the entire Deltek software arena and brings her knowledge to her role as Principal Data Solutions Consultant 

Full Sail Partners, a Deltek Premier Partner, is pleased to announce that Jennifer Stevland has joined the Consulting team as a Principal Data Solutions Consultant. As there continues to be a steady flow of mergers and acquisitions in the architecture and engineering (A&E) industry, adding Jennifer to the team offers another essential resource to help with data migrations for professional services firms.  

“With more than 15 years of specialized expertise in data migration to Deltek Vision and Vantagepoint systems, Jennifer has demonstrated a deep understanding of complex data systems and a track record of delivering exceptional results,” stated Scott Seal, VP of Consulting. “We're thrilled to have her onboard and look forward to the valuable contributions she'll undoubtedly bring to our organization.” 

Jennifer comes to Full Sail Partners with an impressive professional background. During her extensive career, she has consulted on and converted financial and project management data from various software packages into Deltek Vision and Vantagepoint. Her knowledge of and experience with data migrations, in addition to her collaborative nature, will ensure smooth transitions for client data needs. 

“Every migration is a journey, and each client has its own ideal destination. With the right collaboration and solution, we reach that destination together,” noted Jennifer Stevland. 

Jennifer has additionally worked with clients to develop, test, document, and implement scripts and stored procedures to manipulate data based on their unique needs. She has further experience supporting clients with software questions and troubleshooting errors and issues. Moreover, she has taught a report-building class and conducted user conference sessions. 

For more information, please contact Full Sail Partners’ Marketing and Communications Department.

Full Sail Partners' Consultants, Stephany Socha and Wesley Witsken have obtained their Vantagepoint CRM Certifications

Full Sail Partners, a Deltek Premier Partner, is thrilled to announce that two of its newest crew members have received their Vantagepoint Customer Relationship Management (CRM) Certifications. Stephany Socha, Senior Consultant, and Wesley Witsken, Consultant, have passed the Vantagepoint CRM Certification knowledge-based exam. With the passing of the exam, they can now proudly display their certification badges.

The Deltek Professional Vantagepoint CRM Certification Exam confirms the attainment of skills within the CRM Module of the Vantagepoint product suite. To receive the professional certification, successful completion of the exam is required. Achieving this certification demonstrates expertise in performing CRM processes and functions within the Deltek Vantagepoint system. With this certification under their belts, Stephany and Wesley are now able to offer clients even more insight regarding Vantagepoint CRM.

“Obtaining the Deltek Vantagepoint CRM certification only further defines my commitment to continue mastering my knowledge of the ins and outs of the database and provides proof to our clients that they are in good hands,” stated Stephany Socha. “I’m excited to pass this knowledge along to our clients, which will undoubtedly improve their processes.”

“Studying for the Vantagepoint CRM certification involved weeks of preparation, showcasing my commitment to excelling as a CRM Consultant,” noted Wesley Witsken. “In pursuing this achievement, I gained valuable insight to maximize the value of Vantagepoint for project-based firms, but also to understand its core logic and how it can integrate with other marketing solutions through the Blackbox Connector.”  

As an industry standard in excellence, the Deltek University Product Certification Exam Program sets those certified apart from their non-certified peers. In the competitive world of project-based business, these exams enable users such as Full Sail Partners’ Consultants to validate mastery of Deltek products enhancing their professional credibility. With a variety of certifications offered, learning and development opportunities are readily available, and Full Sail Partners’ clients benefit greatly from the further education of our crew members using this program.

“I applaud Stephany and Wesley for their achievement in obtaining their Deltek Vantagepoint CRM certification. This milestone certainly strengthens their ability to deliver exceptional services in their roles. This professional certification not only deepens their CRM knowledge but also underscores their commitment to providing clients with the highest level of consulting expertise,” explained Sarah Gonnella, Partner, VP of Marketing and Sales.

For more information, please contact Full Sail Partners’ Marketing and Communications Department.

With marketing experience using Deltek ERP systems, Stephany Socha easily steps into the role of Senior CRM Consultant. 

Full Sail Partners, a Deltek Premier Partner, is happy to announce that Stephany Socha has joined the CRM Consulting Crew as a Senior CRM Consultant. She will tackle CRM consulting projects including new CRM implementations and help firms move from Vision to Vantagepoint. Due to her extensive experience in CRM management, proficiency with Deltek platforms, and demonstrated skills in managing information effectively, she is a great fit for this role. 

Stephany has over 12 years of marketing, administration, and database management experience within the architecture and engineering (A&E) industry. Before joining Full Sail Partners as a Senior CRM Consultant, she established proficiency in CRM management working as part of the marketing team within a large engineering firm. Along the way, she held various CRM data management responsibilities such as system-wide training, producing and analyzing reports, and reviewing and reconciling records while streamlining processes to improve productivity and efficiency. 

"Stephany Socha's extensive experience with Deltek platforms makes her a standout addition to our team. Her dedication to precision and expertise will undoubtedly elevate our client service standards. We are thrilled to welcome Stephany aboard as she embodies the excellence and passion that define our company's commitment to client success," Sarah Gonnella, VP of Marketing & Sales. 

Stephany’s ERP knowledge base incorporates both Deltek Vision and Vantagepoint. With her comprehensive understanding of both systems, she will be an amazing asset to all clients. Stephany is a most welcome addition to the CRM Consulting Crew and will provide even more CRM resources to ensure we can be responsive to client requests. 

For more information, please contact Full Sail Partners’ Marketing and Communications Department.

As a CRM consultant with Full Sail Partners, Wesley uses his expertise to help clients leverage technology to automate, organize, and optimize marketing and business development efforts. 

Full Sail Partners, a Deltek Premier Partner, is excited to welcome Wesley Witsken as a CRM Consultant to the firm. He will spend time learning more about CRM consulting and learning the ins and outs of our marketing Blackbox Connector solutions. He will collaborate with our team to assist clients through sales discussions, implementations, and onboarding processes for our Blackbox Connectors, such as the Client Feedback Tool, Mailchimp, Constant Contact, HubSpot, OpenAsset, and Informer.  

Wesley brings a diverse skill set to his role as a CRM Consultant with Full Sail Partners. After graduating with a Bachelor of Arts in Communication and Media Studies in 2022, he began his professional career as a marketing assistant. In that position, he acquired knowledge of working with inbound marketing, web development, and data analytics. Later, as a proposal coordinator with a multi-disciplinary architecture/engineering (A&E) firm, Wesley learned the intricacies of managing projects while gaining exposure to Deltek Vision. During this time, he honed his programming and developer expertise, increasing his knowledge while using Python, JavaScript, HTML, and CSS.  

Wesley's unique blend of skills provides a valuable perspective for integrating technology with marketing strategies as a CRM Consultant. In this role, he will be pivotal in meeting the growing demand within the A&E industry for advanced marketing technology systems. Marketers increasingly seek experts who can navigate CRM solutions and facilitate connections with external systems. Wesley's commitment to continuous learning and his adaptability position him ideally to lead our clients through these evolving technological landscapes.   

"Wesley Witsken's appointment as CRM Consultant represents a strategic move for our team. His diverse skill set, passion for continuous learning, and proficiency in programming languages bring a dynamic edge to our team. His dedication to innovation in automation will undoubtedly enhance our client solutions, especially in Blackbox Connector implementations. We are excited to welcome Wesley as his adaptability and forward-thinking approach align seamlessly with our commitment to delivering top-notch services," noted Sarah Gonnella, VP of Marketing & Sales. 

For more information, please contact Full Sail Partners’ Marketing and Communications Department.

Bringing Cynthia onto the Finance Consulting team offers extensive experience with both Deltek Vision and Vantagepoint, which only adds more value for clients. 

Full Sail Partners, a Deltek Premier Partner, is excited to welcome Cynthia Fuoco as Senior Finance Consultant. Having been a user of both Deltek Vision and Vantagepoint, Cynthia is prepared to seamlessly transition into a consultant role for clients. As a consultant, she will use her comprehensive accounting knowledge from both solutions to help clients with their core finance needs in addition to helping them upgrade from Deltek Vision to Vantagepoint.  

“Cynthia's background boasts not only practical accounting knowledge but also extensive experience with Deltek Vision and Vantagepoint, having utilized both platforms in her previous roles,” stated Scott Gailhouse, Consulting Team Manager. “Her proficiency in these areas will be a great contribution to our consulting services and the success of our clients.” 

Cynthia joins the Full Sail Partners’ crew with a wealth of knowledge in both accounting skills and client experience as a Deltek user. Her professional resume includes over 15 years of experience in the Architecture and Engineering (A&E) industry. Serving as Controller during her tenure with several A&E firms over her career, she amassed skills incorporating accounting management, bank reconciliation, maintaining the general ledger, budgets, job costing, accounts payable and receivable, all financial reporting, and closing out year-end.  

Before coming to Full Sail Partners, Cynthia was part of a team that experienced the move from Deltek Vision to Vantagepoint. She therefore has a first-hand perspective when it comes to this transition and can understand clients’ needs in their transitions. Having this shared experience gives Cynthia a unique connection point that clients will appreciate. 

For more information, please contact Full Sail Partners’ Marketing and Communications Department.