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Full Sail Partners to Provide Outsourced Accounting Services to Professional Services Firms

Posted by Lindsay Diven on August 09, 2022

 

New Services to Increase Firms’ Accounting Bench-Strength

Full Sail Partners announces the addition of Outsourced Accounting as a new service offering to its clients. These services take the worry out of having the resources to keep up with bookkeeping and financial reporting for project-based firms. Additionally, these services are provided by accounting specialists knowledgeable in Deltek Vision and Vantagepoint.

“After increased client demand, we added these flexible outsourced accounting services to help our clients either scale up or scale down to their specific goals,” stated Wendy Gustafson, General Manager. “Whether it’s filling in for short- or long-term vacancies or improving accounting practices, we feel that Full Sail Partners is the perfect fit for our clients because of our Deltek Vision/Vantagepoint expertise and understanding of the specific needs of project-based firms.”

As a Deltek Premier Partner, Full Sail Partners can ensure that all outsourced accounting consultants have the appropriate expertise in Vision and Vantagepoint. The services can provide all or as many bookkeeping and financial reporting services as needed including data entry, producing AR, and/or running reports. Clients can customize the services they need to fit their situations including flexible time frames. Moreover, Full Sail Partners utilizes accounting best practices to achieve the greatest efficiency.

The Outsourced Accounting team is being spearheaded by Dale Busbey. She has 30 years of experience in accounting and bookkeeping for both the public and private sectors including professional services firms, consumer companies and government agencies. To provide value to clients, the outsourced accounting services will include entering/maintaining Hub records, verifying, posting and running timesheets and expense reports, transaction entry and reconciliation, billing, reviewing accounts receivable, project budgets, running monthly financial reports, bank reconciliation and managing accounting periods.

“I loved being an account manager and working with my clients. I was consistently asked for this type of service from my clients and feel lucky that now I’m able to provide it for them,” stated Dale Busbey. “I feel that this is a great move for me because I am using my expertise to continue to help them meet their goals. This will allow us to expand our offerings to complement our consulting and implementation services.”

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For more information, please contact Full Sail Partners’ Marketing and Communications Department. 

Full Sail Partners Welcomes James McGee Aboard as Principal Data Solutions Consultant

Posted by Lindsay Diven on July 26, 2022

 

James McGee-professionalFull Sail Partners, a Deltek Premier Partner, is pleased to announce that James McGee has joined the consulting team as a Principal Data Solutions Consultant. With the overwhelming number of mergers and acquisitions in the A&E industry today, in this role James will focus on data migrations for new firms. He will also provide custom solutions for clients including assistance with stored procedures, workflows, custom reports and invoices.

“I am very excited to share my knowledge and experience with Full Sail Partners’ clients and help them create efficiencies within their Vision or Vantagepoint systems by improving their accounting processes,” stated James McGee.

With an education in both information technology and accounting, James joins Full Sail Partners with many years of experience specifically with Deltek products including Vision and Vantagepoint. He has an extensive background with workflows, SQL stored procedures, custom reports and invoices and has over two decades of experience in programming, reporting, product development and process automation. He has not only worked in the A&E industry for clients as a Senior Database Solutions Architect and IT Director, Applications, but he also served as a Senior Consultant for other users of Deltek products. As a result, James is well prepared to help clients with any variety of data solutions matters.

“James has a proven track record of improving processes and creating efficiencies within the Deltek Vision and Vantagepoint systems. His extensive data migration and custom solutions experience with professional services firms adds additional depth to the Full Sail Partners’ consulting team with a considerable amount of unique expertise. This plethora of knowledge offers fluidity between consultants, custom solutions and clients to ensure they are provided with the correct solution to meet their needs,” said Scott Seal, Vice President of Consulting.


For more information, please contact Full Sail Partners’ Marketing and Communications Department. 

Full Sail Partners is Recognized as the 2021 Winner of the Deltek North America Reseller Partner of the Year

Posted by Lindsay Diven on May 24, 2022

2021 Deltek North American Reseller Partner

Full Sail Partners is pleased to announce that it has been selected once again by Deltek as the North America Reseller Partner of the Year for 2021. Receipt of this award for another year only confirms Full Sail Partners’ distinction of being a leading Deltek Partner providing software and solutions designed specifically for project-based businesses. Our team always strives to exemplify professionalism with a high level of integrity and commitment to our clients to get the most out of their Deltek solutions.

Of utmost importance to Full Sail Partners has always been to ensure our clients feel that they are being listened to and are having their needs understood. Recently, Full Sail Partners has teamed up with Deltek in a joint outreach campaign to assess client needs and offer the best resources especially as many make the move to Deltek Vantagepoint. This collaboration with Deltek gives clients the chance to be heard from both sides and have access to the best resources available to them.

“Our approach at Full Sail Partners when speaking with clients has been to try to understand their needs and how to help them. Our collaboration with Deltek lets clients really feel the love and has been a win-win for both of our teams,” stated Sarah Gonnella, VP of Sales and Marketing. “In the end, we want to be a trusted resource for our clients, one that they can come back to again and again.”

“Full Sail Partners’ expertise of Deltek product offerings, their ability to implement, and deep knowledge and experience in our core architecture, engineering, and professional market segments is what positions them as a leader in business solutions and application hosting said Michael Hines, VP of Global Partners and Alliances at Deltek. “Full Sail Partners’ meticulous attention to detail ensures Customer Satisfaction which is Deltek’s top priority. We are fortunate to have such a strong partner as Full Sail Partners in the Deltek ecosystem.”

For more information, please contact Full Sail Partners’ Marketing and Communications Department

 

Project-Based Technology Consulting Firm, Full Sail Partners, Celebrates its 10-Year Anniversary

Posted by Lindsay Diven on May 10, 2022

FSP-10 Year Celebration

Project-based technology consulting firm, Full Sail Partners, officially celebrated its 10th anniversary on May 1, 2022. However, since the new year began, the firm has been commemorating this milestone in a variety of fun ways with the most talented consultants in the world of Deltek. Future celebratory plans include hosting a client event at the end of the year at Deltek ProjectCon, Deltek’s annual customer conference.

For the last decade, Full Sail Partners has been a recognized leader in the Deltek professional services ecosystem focused on innovative and client-focused solutions and providing business consulting, technology solutions, system implementations, software training, application hosting and data migration services. Although Full Sail Partners was newly formed in 2012, the firm in other iterations has more than a 20-year history of servicing Deltek clients. In 2014, the four current owners took ownership from its founder, Kevin P. O’Connor. Since then, the number of employees has expanded 131%, and revenue has increased 145% over its 10-year history.

Today, the firm continues to be the recognized technology leader by Deltek, clients, and other technology partners. The firm launched its Blackbox Connector product in 2015 increasing the team’s integration capabilities by being able to connect clients’ front-end and back-end systems. Full Sail Partners has received Deltek’s North America Reseller of the Year award four times and the Marketing Excellence award four times throughout its 10-year history. For the past four years, the firm has also been recognized by Client Savvy and PSMJ Resources for its relentless commitment to cultivating strong customer loyalty and its focus on the customer experience.

Reflecting on 10 years in business, Sarah Gonnella, VP of Marketing and Sales, stated, “Full Sail Partners’ success is attributed to its employees’ deep-rooted collaborative, innovative and forward-thinking approach. In order to accomplish this, it has required a team of leaders that understood clients are happier when employees are happy.” Sarah added, “The significance of this milestone demonstrates that our clients and employees believe the work we do adds value to their lives and companies.”

The other leaders at Full Sail Partners additionally give recognition and praise for the accomplishments of the firm to both its clients and talented staff:

“Over the past decade, the Full Sail Partners’ consulting team has served thousands of clients helping them to gain efficiencies with their Deltek Vision and Vantagepoint systems. Additionally, the Full Sail Partners’ team overall has achieved many amazing accomplishments as we have continued to expand our services and develop solutions to meet the growing needs of our clients. It is truly a pleasure to work with each and every one of our amazing team members,” noted Scott Seal, VP of Consulting.

"It has been a deep honor for me to have had the opportunity to join forces with such amazing people. The amount of teamwork demonstrated by the group has always been our greatest strength. The family at Full Sail Partners has always been fully focused on innovation, while using the best practices, to fully meet the unique needs of our clients," stated Wendy Gustafson, General Manager.

"For the last 10 years, I am so privileged to have been part of a firm where innovation is a mainstay. A firm where we have such incredible talent that enables this innovation to happen. Looking back at what we have accomplished over the last decade is truly outstanding and I'm excited to see what we are able to accomplish in the next 10," stated Wes Renfroe, VP of IT.

As part of the continuing 10-year anniversary celebration, Full Sail Partners will be selling a cookbook filled with recipes from its employees. Each employee that submits a recipe will be nominating a charity of his/her choice. Any funds raised will be then given to the charity that is voted upon by Full Sail Partners’ clients.

For more information, please contact Full Sail Partners’ Marketing and Communications Department

 

Full Sail Partners and OpenAsset Form Partnership for Optimal Client Experience

Posted by Lindsay Diven on May 05, 2022

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The partnership of Full Sail Partners and OpenAsset combines the power of a talented Deltek technology consulting firm with the premier digital asset management software for project-based firms. Full Sail Partners is constantly seeking out ways to leverage the capabilities of Deltek Vision and Vantagepoint for its professional services clients. OpenAsset is the leading project-based digital asset management solution for architecture, engineering, construction (AEC) and real estate firms and has a Deltek integration. Collectively, this partnership helps clients to maintain a single source of truth for firm data and digital assets, improving the proposal process.

Full Sail Partners is a Deltek Premier Partner, and recently was awarded the “North America Partner of the Year” by Deltek. The firm has worked with more than 200 clients to upgrade from Deltek Vision to Vantagepoint. This expertise makes them an industry leader when it comes to knowledge management, specifically as it relates to marketing and proposals.

“We are excited to be partnering with the OpenAsset Team. As firms are looking to transition to Deltek Vantagepoint, they are looking for robust marketing solutions that can integrate with the Deltek product. Their solution will provide our clients with more efficient and effective processes, especially when it comes to managing image libraries and producing proposals faster,” said Sarah Gonnella, VP of Sales and Marketing at Full Sail Partners.

OpenAsset’s project-based technology is designed to support the daily operations with digital asset management tools – and it’s the only solution built specifically for real estate and AEC firms. In the last two decades, it’s helped more than 700 firms around the world better manage image libraries, improve business productivity, and create faster, better-performing proposals. These tools make it easy to visualize and showcase projects, and ultimately, close more sales.

“We are honored to partner with an industry leader like Full Sail Partners. Collectively, we are both focused on unifying the customer experience and helping our clients build a more efficient and effective tech stack. They are the experts when it comes to implementing and supporting Deltek customers and we are looking forward to assisting them in providing the market with a more complete solution,” said Derek Crosen, Director of Technology Partnerships at OpenAsset.

As both firms specialize in serving project-based companies, the service and solution partnership empowers clients to create high-quality RFP responses quickly and easily. Other benefits clients will see from this partnership include leveraging the Deltek Vision/Vantagepoint expertise, leveraging Deltek as a single source of truth for both data and digital assets and integration of key solutions to make proposal production more efficient.

For more information, please contact Full Sail Partners’ Marketing and Communications Department

 

Full Sail Partners Hires Kim Stamps to Help Elevate Client Relationships

Posted by Lindsay Diven on April 19, 2022

Stamps headshot

Full Sail Partners is pleased to announce that Kim Stamps has joined the business development team as Business Development Representative.

Full Sail Partners, a Deltek Premier Partner and creator of the Blackbox Connector, is excited to introduce Kim Stamps as a business development representative. As our firm continuously strives to provide excellent client service, this new role was created specifically with clients in mind. To increase our firm’s ability to personally connect with our clients and work to encourage ongoing partnerships, there was a need for a business development representative to join the team.

A nurturer by nature, Kim brings more than fifteen years of experience working in the education field including special education. Additionally, she has over ten years of experience in consulting and selling consumer products. With her penchant for listening to and understanding needs, she will be a great asset in connecting with clients to discover how Full Sail Partners can assist with improving their business processes and strategies.

“I am so excited to begin this journey with Full Sail Partners helping clients leverage technology to grow their businesses,” noted Kim Stamps. “In my short time here, I have experienced a team that is very dedicated to its clients. I look forward to being an extension of the account management team.”

As a business development representative, Kim will work with Cate Phillips, relationship manager, as well as support our account management team, to reach out to our clients to determine how we can best serve them to meet their current and long-term needs. Kim will help promote awareness of the plethora of resources available. Overall, her main focus will be to help elevate our client relationships to the next level and help them to understand the value of investing in their Deltek software.

“Nurturing comes second nature to Kim,” stated Cate Phillips, Relationship Manager. “I am confident our clients will appreciate her ability to understand their business goals and help them achieve them.”

For more information, please contact Full Sail Partners’ Marketing and Communications Department

 

Amy Balassone Promoted to Account Manager with Full Sail Partners

Posted by Lindsay Diven on February 09, 2022

Amy Balassone

Full Sail Partners, a Deltek Premier Partner, is pleased to announce the promotion of Amy Balassone to account manager. Amy joins the sales team to provide account services for Full Sail Partners’ clients throughout the United States. In this position, she works as a liaison between Full Sail Partners and clients to help identify ways to gain more value from their products.

Formerly working exclusively in both marketing and sales, Amy has been with Full Sail Partners for six years. During her tenure, she worked with lead generation, marketing, and our Blackbox Connector sales teams. Through her various positions, Amy has gained an in-depth knowledge of how both the Deltek and Full Sail Partners’ products can help to improve business processes and efficiencies. Now as an account manager, she expands on her role in onboarding new clients and supporting existing clients through cloud conversions and add-on modules and services.

“All of my past experiences with Full Sail Partners have really set me up for success in this new role as an account manager,” stated Amy Balassone. “I am excited to continue to provide client services with a personal touch.”

Full Sail Partners is committed to excellent client service and building partnerships with our clients. As we move further into 2022, we will continue to improve our client management approach to increase engagement with our clients and anticipate their needs. Adding Amy to the account management team demonstrates this commitment to providing attentive and dedicated support to our client base especially as many of them are moving to the Deltek Vantagepoint platform.

“Amy is a very proactive person and being helpful and responsive to clients is something she is passionate about,” noted Joel Slater, Product Sales Manager. “She was promoted to account manager not just because of her past successful client service positions but also because she truly cares about what clients say and need.”

For more information, please contact Full Sail Partners’ Marketing and Communications Department

 

Carolyn McKnight Joins the Deltek CRM Consulting Team at Full Sail Partners

Posted by Ryan Felkel on December 09, 2021

Carolyn McKnight, Senior Consultant, Full Sail Partners

Full Sail Partners, a Deltek Platinum Partner and creator of the Blackbox Connector, has announced the hiring of Carolyn McKnight as a senior consultant. In this role, Carolyn will be a leading member of the Deltek CRM Consulting Team at Full Sail Partners and contributing her expertise to Blackbox Connector team. Her wealth of knowledge will help Full Sail Partners’ clients leverage their Deltek CRM system to maximize the value of their investment.

Carolyn brings more than 15 years of experience in the A&E industry specifically using Deltek Vision and most recently Vantagepoint. During her career, she has served in several roles from a firm CRM knowledge manager to senior business analyst, and she served as a Deltek User Group leader in Nashville, TN. Carolyn has experience with creating workflows, using SQL and importing data in Vantagepoint and Vision. Additionally, she has used and is knowledgeable about OpenAsset, the Client Feedback Tool and business intelligence tools.

As a longtime user of Deltek products, I have direct hands-on expertise to help clients take advantage of all the features and capabilities available in the CRM module,” explains Carolyn. “Joining Full Sail Partners will allow me to share my insights and knowledge to allow firms to improve and streamline their CRM processes.”

As a senior consultant, Carolyn will work with clients to understand their business development processes and strategy to ensure their Deltek CRM system is configured to meet the needs of the firm. She will also assist in the Deltek CRM implementations and Blackbox Connector products integrations. Carolyn’s knowledge of the A&E industry and how Deltek CRM supports firm efforts in winning more business makes her a great resource for Full Sail Partners and their clients.

Carolyn is a triple threat. She is creative, technical and analytical and brings a wealth of knowledge and experience to our Deltek CRM Consulting Team,” stated Sarah Gonnella, Vice President of Marketing & Sales, Full Sail Partners. “We are beyond excited to have her as a resource for our clients and a mentor to our team.”

For more information, please email Full Sail Partners’ Marketing Communications Department. Interested in meeting the rest of the crew? Check out the link below!

Full Sail Partners is Excited to Announce the Hiring of Cate Phillips as a Relationship Manager

Posted by Ryan Felkel on November 02, 2021

Picture of Cate Phillips, Relationship Manager at Full Sail Partners

Full Sail Partners, a Deltek Premier Partner and creator of the Blackbox Connector, continues to grow with the addition of Cate Phillips as a Relationship Manager. In this newly created role, Cate will assist clients with identifying Deltek software solutions, specifically modules available in Vantagepoint, that will benefit their firm along with providing product demonstrations. Cate’s background and strong ability to understand client needs will allow her to ensure clients are making the right investment for their firm.

Cate has been using Deltek products for more than six years and understands the unique requirements of professional services firms. Additionally, Cate has been an entrepreneur for most of her professional life owning a variety of businesses that focused primarily on marketing and communications. She also has a Bachelor of Science in Electrical Engineering.

“Having a business that is supported with the right technology solutions can ensure companies are realizing their maximum earning potential,’ stated Cate Phillips, Relationship Manager at Full Sail Partners. “I’m excited about this role and the opportunity to help clients with their continued success.”

As a relationship manager, Cate will work directly with clients to explore the Deltek software solutions that Full Sail Partners represents. Furthermore, Cate will demonstrate the different components of Deltek Vantagepoint so clients can get the full picture on how a project-centric ERP system can support all the roles within their firm.

“With the overwhelming amount of interest in Deltek Vantagepoint, we felt the addition of a new role was needed so that we can continue to meet all of our clients’ needs,” explained Sarah Gonnella, VP of Marketing and Sales at Full Sail Partners. “As we began to explore this new role, Cate was the obvious fit and the perfect addition to our team. Her enthusiastic attitude and abilities to understand complex business problems makes her a great asset to our current and future clients.”

For more information, please email Full Sail Partners’ Marketing Communications Department. Interested in meeting the rest of the crew? Check out the link below!

Full Sail Partners Has Received the 2021 Premier Award for Client Satisfaction from PSMJ Resources and Client Savvy

Posted by Ryan Felkel on October 28, 2021

2021 Premier Award for Client Satisfaction from PSMJ Resources and Client Savvy

Full Sail Partners, a Deltek Premier Partner and technology consulting firm for AEC businesses, has been selected as a recipient of the 2021 Premier Award for Client Satisfaction by PSMJ Resources and Client Savvy. This recognition is given to firms that operate in the AEC industry and have demonstrated they provide a truly exceptional client experience. Full Sail Partners is proud of its commitment to provide client-focused technology solutions and services always considering what would work best for each individual firm.

The 2021 Premier Award for Client Satisfaction winners are chosen using survey data from over 300 firms. Based upon the survey responses, firms which really stand out regarding client feedback are given this prestigious distinction. Award recipients were honored at the 2021 PSMJ A/E/C THRIVE – The Growth, Profit, and Performance Summit held on September 22-24.

“Full Sail Partners understands the value of creating long lasting relationships with our clients that is built on our quality of service and mutual trust we develop during our engagements,” exclaimed Sarah Gonnella, VP of Marketing and Sales, Full Sail Partners. “We are proud of our team of consultants and the exceptional relationships they have built with our clients.”

Since 2009, Client Savvy has partnered with PSMJ to recognize the professional services firms around the globe that achieve the highest standards of excellence by the metric hardest to achieve: excellence recognized by a firm’s clients. Full Sail Partners began their journey several years ago and is honored to have been recognized with this achievement four years in a row.

“Full Sail Partners has recently won the coveted 2021 A/E/C Premier Award for Client Satisfaction, the architecture and engineering industry’s only data-supported recognition of superior service and project delivery. The annual Premier Award is granted based on 3rd party client survey research and analysis performed by PSMJ Resources and Client Savvy, two leading business management consulting organizations in the A/E/C space,” stated Gregory Hart, Marketing Director, PSMJ Resources. “Thank you to the entire team at Full Sail Partners for putting client interests first, doing great work, and exceeding expectations every day!”

For more information, please email Full Sail Partners’ Marketing Communications Department. Interested in meeting the rest of the crew? Check out the link below!

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