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Posts about Technology Solutions (4):

Ways to Improve Office Communication

Posted by Jennifer Renfroe on Oct 9, 2019

Connections Employees

In the workplace, communication is vital to success. Leaders must make sure that their team knows what is happening on a constant basis and what is expected from them. Not only does communication keep everyone abreast of the goings on, it also encourages relationship building which leads to a more productive and engaged workforce. So, how can you improve your office communication to make it the most effective?

Have Open Meetings      

Having team meetings in a common, open venue is a great way to encourage communication. It is a receptive environment offering the opportunity to discuss issues that are on team member’s minds. The face to face dialogue of open team meetings allows for matters to be actively addressed and some problem solving to occur. Additionally, all team members can contribute their input which provides various points of view.

Listen and Encourage Feedback

For effective communication to happen, leaders must listen to what their team members have to say. They must keep an open mind and really hear what is being said before following up with the team. They should also encourage feedback from the team to make sure that what they are trying to convey is being accurately digested. With the give and take of all parties, communication will thrive.

Keep Humor

Another trick for improving office communication is making it light and relaxed. When dealing with subjects that can otherwise be intense, keeping humor in the conversation makes the message easier to pass along to the team. This does not mean you have to become a stand-up comedian but just insert some humor into the discussions.

Be Appreciative of Efforts

A necessity for business leaders who want to have improved communication with their teams is to show appreciation for their team efforts. When they attend a meeting and offer feedback, thank them for their time. Being respectful towards your team shows that you care, and in the end, will make them more engaged with your firm.

Update Frequently

Frequent updates are certainly required to improve communication. When communicating more boilerplate information, they can be done in one of two ways - either by email or via an internal newsletter. While emails are good for quick reminders, internal newsletters impart much larger amounts of general information to all team members.

Effective Office Communication Helps with Retention

When firm leaders use effective office communication, they are engaging their teams. Engagement is a big reason that employees choose to stay employed with a firm. So, by improving office communication, you are not only helping with productivity but ultimately staff retention as well.

Why Your Firm Should Be Keeping Up with Technology

Posted by Full Sail Partners on Aug 7, 2019

Technology

In the business world, it is vital that your company stays ahead of the competition. Business leaders must consistently evaluate many things from the technology being used to the way the business is organized. While firms tend to spend a lot of money on business development activities, they focus less on technology advancements. This is a costly mistake since technology is rapidly changing and continues to provide solutions to many common business challenges. Let’s see why companies should prioritize digital innovation.

Worth the Cost

Businesses push back on investments in technology because of the cost to upgrade their current systems. However, they don’t consider the cost of their current software being outdated. Choosing to save that money and not invest in new and up-to-date software could lead to more problems down the road like hardware failure.

Even more significant, using outdated systems can be frustrating and lead to less productive employees and slower work production. Using current technology will promote productivity plus allow employees to learn what is new so they can benefit their customers. Keeping up with the growing technology can give companies the edge over others that are still using out-of-date systems.

Reducing Redundancy 

There are many software offerings available to reduce redundancies and improve employee efficiency and productivity. Firms first should find an application that will communicate with other systems they have in place. Employees should have an easy and effective way to get data from one place to another without having to import and export to different systems. Having a system that can interface with a client’s software can make it easier to manage data. Working with current software eliminates duplicate data which results in more work down the line.

Remote Access

As newer technology arises in the business world, mobility becomes an option for more employees. The ability to access corporate data while not in the office is essential to employee productivity. There is an additional impact on your team since data can be updated whenever creating real-time information. Furthermore, being able to work from wherever provides more flexibility to meet customer needs whenever they arise. Only the most current technology allows for these benefits.

Fostering Collaboration

Digital innovation promotes global collaboration. While businesses require collaboration, it is becoming increasingly difficult with more companies going global. By employing collaboration solutions, employees are able to share information real-time instead of storing it. Having the ability to share results instantly can improve employee relationships within teams located around the world.

Make Technology a Priority

Unsupported software and out-of-date hardware can cause data failure, but it also prevents businesses from being as productive as they could be. Pursuing digital innovation, companies can make sure they are on top of their games.  Up-to-date systems offering employee mobility ensures productivity and an exceptional customer experience. Prioritize technology for your firm.

   

Get to Know the Deltek Learning Zone

Posted by Ryan Felkel on Aug 1, 2019

Deltek Learning Zone Have you ever wanted to learn how to get more out of your Deltek products? Well, Deltek has a solution for you! If you’re a go-getter, you’ll find the Deltek Learning Zone (DLZ) a great tool to expand your capabilities. Let’s take a look at how you can access what DLZ has to offer.

Gaining Access to the Deltek Learning Zone

Here’s some side information before we go to deep. For starters, Deltek Vantagepoint and Vision are offered in two versions. One being on-premise, which means your firm hosts Vantagepoint or Vision on their own servers. The other being software as a service (SaaS). This means your Deltek product is hosted in the cloud and maintained by Deltek IT staff which relieves your firm of the burden on maintaining your software and having to have hardware to store your data. So, why is this important?

If your firm is a SaaS Deltek client, there’s some good news! You have access to the DLZ at no additional charge. If your firm maintains their own Deltek database, you still have access to the DLZ. However, there is a nominal fee your firm will have to pay to gain access.

Benefits of the Deltek Learning Zone

For starters, the DLZ is a learning tool. It allows users to access information and training materials about the Deltek products your firm utilizes. These resources allow you to learn more about the products you use and how to maximize them to reap all the benefits to improve your work performance. But wait, there’s more!

Sure, you want to get the most out of the Deltek products you already have access to. However, is there an add-on module that can help your firm streamline more processes? Well, you probably know the answer is yes if you’re an avid Deltek user. But you may not be sure of how they work and how easy they are to use. Well, the DLZ offers a simple solution for you to learn how these additional modules work and how easy they are to navigate.

Even more, many Deltek Vision users are preparing to upgrade to the latest Deltek ERP, Vantagepoint. However, many people are hesitant to change which is a natural instinct. Therefore, the DLZ offers several training tools to help overcome fears and answer the questions you have before upgrading to Vantagepoint.

Here’s What is Offered in the Deltek Learning Zone

Deltek created DLZ with the core understanding that people learn in different ways. As a result, they created several ways for you to increase your knowledge and proficiency with your Deltek products. For starters, they organized the majority of the educational materials on a role-based library. Meaning that it’s easy to find the right materials and training information that is specific to your job at your firm.

Futhermore, one person might learn by reading a document or watching a video, while others may need a more interactive environment. The DLZ offers several types of training tools to help users of all skills and to meet the needs of how different individuals learn. When you log into the DLZ, you choose to register for an interactive class or download on-demand videos and documents to get instant answers to your challenges you experience on a daily basis.

Do More with the Deltek Learning Zone

If you haven’t explored what is offered in DLZ, you may want to start searching through the resources available. The reality is, you have created a career in the professional services industry and it’s likely you’ll be using Deltek products throughout your entire career. With that said, you should take a deep dive into the DLZ to see what new things you can learn to make yourself your firm’s go-to resource for any Deltek related questions.   

Summary of Technology Trends from the 40th Annual Deltek Clarity Report

Posted by Full Sail Partners on Jul 24, 2019

40th Annual AE Clarity Report-1

Technology is a huge part of any growing business and leaders are constantly searching for emerging technology trends that can drive their businesses forward. Originally, the A&E industry strayed from embracing new technology because of the time and effort it took to learn and adopt the new trends. However, firms are now identifying technology as a strategic and innovative way to educate staff, identify key initiatives, and implement incremental changes to improve business.

Top Three Technology Trend Challenges

In this year’s Deltek Clarity Survey, firms were asked about their top technology trend challenges. The results presented in the 40th Clarity Report showed that the top three challenges were the struggles of prioritizing trends, the cost of technology, and the lack of time to learn. Other challenges included client education, lack of leadership, and buy-in from firms.

Emerging Technology Trends

For the second year in a row, firms were asked how important nine emerging technology trends were to their businesses. Lining up with the top four from last year, The Internet of Things (loT) and Geo locations ranked in, closely followed by big data and data science.

The loT is the interconnection of devices embedded in everyday objects, enabling them to send and receive data. It is important because connected devices offer the potential to better manage certain projects. The key is being able to extract and manage actionable data from the loT devices to make informed decisions.

Geo location is more prominent now than ever. Firms can leverage geo location information to make things easier for the employees and clients. Geo locations can be used to determine an employee’s location, to track how long an employee is on a job site or deliver valuable details about the client when you arrive at a project or client office. Firms can use this information to better manage projects and improve client satisfaction giving them a competitive advantage.

Application of Technology Trends

This year, firms were also asked to which areas of their business they apply technology trends. Most firms are looking at implementing these trends into projects themselves through either project management or project execution. Futhermore, more than half of the firms want to apply technology to improve their business development and marketing.

The problem is that not enough firms are seeing the value of technology and how it can improve human capital management. Potential and existing clients are wanting businesses to be tech-savvy, and those that can deliver streamlined services that use up-to-date technology will stand out from the rest. Embracing technology today can create a clear competitive advantage, while those who are not will have to play catch up later.

Top Technology Trend Initiatives

Additionally, firms were asked to identify the top three initiatives they are employing to address technology challenges in the next three years. Two-thirds of the firms identified creating a strategic plan as one of their top three initiatives, followed by educating staff and identifying and developing technology subject matter experts. With these initiatives in mind, how can firms get this information and learn from it and eventually apply it to their work forces?

First, firms just need to know where to start. Industry associations and partners are a great resource they can use to learn more about technology. Firms should not be nervous about integrating new technology into their organization because of the fear of failure. Once they gain an understanding of the technology, developing a budget for implementing these trends will become more manageable.

Learn More From the 40th Annual Deltek Clarity Report

This is simply a summary of technology trends from this year’s report. For more details, download a copy of the 40th Annual Deltek Clarity Report today. You may also find other topics of interest to keep your firm ahead of the competition.

Ways to Track Marketing Success

Posted by Full Sail Partners on May 29, 2019

Digital Marketing

When you are determining what marketing techniques are going to be the best for your company, there are some important things to consider. It’s common for business owners to cast a wide net in their initial marketing plan, throwing everything they can against the wall to see what sticks. However, continuing to throw money at a marketing strategy that is not generating conversation will result in loss of revenue and time. Fortunately, there are ways that you can avoid this by tracking the success of your marketing techniques and being able to adjust the ones not yielding results.

Website Analytics

Let’s start with one of the easiest and most common methods of tracking marketing success: website analytics. Utilizing this method, you can see who is coming to your site and from what sources. This lets you know which marketing tactics are creating the most clicks and how those clicks could be converted into leads or sales. A lot of website analytic tools are easy to setup and simple to use.

Email Outreach

Email marketing is easy to track and measure. Most email marketing platforms offer a host of data that will help you gauge the efficiency of your email campaigns. Your task is to find those metrics that best suit your email marketing goals and to keep an eye on them. There are many different things that are important to look at when it comes to the success of email marketing. Deliverability, open rates, click-through rates, conversation and bounce rates. These all can give you a better idea of how your email marketing campaign is going.

Phone Tracking

Call tracking is one of the most effective ways to evaluate lead generation sources. By taking advantage of call tracking technology, you can see what marketing ventures are generating the highest number of phone calls. This gives you the opportunity to keep track of who is calling from where and gauge where your budget is best spent.

CRM Tracking

Customer Relationship Management (CRM) helps sales staff stay organized and track marketing campaign results. Using a CRM software, sales professionals create profiles for each prospect including name, company, phone number, lead source, and any other relevant information. CRM platforms not only lead the way in tracking initial marketing efforts but continue to serve in following the future of client dealings.

Save Time and Effort by Tracking Marketing Success

Tracking marketing success is quite effective when using the right techniques. You can learn what works and what doesn’t when marketing to contacts to create more business and ultimately generate more income for your firm. Using a tool like the Deltek CRM, you can easily.

Why a Good User Interface Matters?

Posted by Full Sail Partners on May 15, 2019

computer_inside

In essence, a User Interface (UI) guides users – it is a chain of screens, pages, buttons, forms or any visual element that interacts with a user. It may prompt the user to seek further information, navigate the site, make a registration or purchase decision with a series of clicks. Having a good user interface can ultimately change the way you work and process information for your business. There are many different aspects that a UI can offer to make things more efficient, quicker, and easier to understand.

Clarity 

Clarity is one of the most important elements of a user interface design. The whole purpose of a UI design is to enable people to interact with your system by communicating meaning and function. Clarity throughout the application can make this easier and more efficient. One great way of simplifying an interface is to use whitespace which breaks up the content and allows the user to concentrate on the important areas.

Presentation

An interface that is poorly designed can drive incoming traffic away and leave a bad impression. Features such as attractive branding, color scheme, layout, graphics, tabs and other tools make a great design that users will want to utilize. You want the UI to look good while still having the right features to work well keeping users satisfied.

Easy-to-Decipher

Easy-to-decipher and consistent navigation that is simple to locate and browse through is the basic requirement for a good UI. If the navigation is complex for a user to work with, there is no way they will want to spend more time trying to figure it out. One way to make things better is to make buttons and options more easily recognizable by using the icons the users expect to see. A good example is the trash can as most users will understand what this does without further explanation.

Functional

In the end, it is all worthless if the UI’s functionality is not up to speed. A quality User interface focuses on making the user interactions simple and efficient. Having such a user interface can go a long way in ensuring an exceptional user experience. Every single second a user spends on the interface is directly attributable to the functionality of that UI.

Make Sure Your User Interface is Exceptional

The User experience is tantamount to business success, and the User Interface is the most significant touch point for your users. If your UI is user friendly, it will be used repeatedly increasing your business productivity. Without a quality UI, the opposite is true, and that is why having a good User Interface matters.

 

Thinking Outside of the Box?

Posted by Wes Renfroe on May 8, 2019

Custom Solutions Do you have an idea that hasn’t been done before? Full Sail Partners can leverage our expertise to help build a custom solution to your specifications. Just let us know what you have in mind and be as detailed as possible. It will be worth the effort since it will expedite getting your project to reality. Here’s all you need to do:

Go to Our Website

First off, just go to the Full Sail Partners website then click on the Services tab. Next, click on Deltek Product Solutions. At the bottom of that page, we have a link for “contact us today” for unique business needs. Just click there and it will bring you to the list of questions to help us understand how we can help.

Motivations for the Custom Solution

The first few questions let us know the gist of your idea including the type of project you have in mind. Is it report driven, data driven or something else? What has brought you to needing this custom solution? Finally, are there certain necessary components that need to be part of your custom solution?

Give Us the Details

We want to understand exactly what you are looking for with your idea. So, in this next part we need as many details typed into the box as possible. Also, we want to know if your Deltek Vantagepoint or Vision is hosted or if you are maintaining it on site. Full Sail Partners does Vision hosting, therefore if you are one of our clients already that is even better.

Send Screenshots

Lastly, screenshots of what you are looking to accomplish are a big time-saver. They give us a good visual of what you have in mind for your custom need. There are directions provided to help you get that screenshot to us. If there are any additional mock-ups or samples of your idea, send those to us as well.

Submit and Full Sail Partners Will Get Right on It

Custom solutions are available for Deltek Vision and are becoming available for Vantagepoint to help your firm get the most out of your ERP solution. The process is easy and the effort very worthwhile. We are looking forward to seeing what out of the box ideas your firm has today!

What Makes a Quality Business Software Solution?

Posted by Ryan Felkel on May 1, 2019

Business Software

For those of you reading this, I’m glad that you have a desire to expand your knowledge. While you might be a great accountant, business development person, project manager, HR professional, or C-level executive, you might not have a high level of IT knowledge. Yet, you are the professionals that must use your company’s business software solutions. Therefore, you need to ensure these business solutions are allowing you to be more productive. So, let’s see if your current business software solution is a quality one or not.

Simple to Understand

This sounds like a no brainer-but how simple is the software solution you use? Simplicity is more than a friendly user interface. When thinking about simplicity, you need to imagine inputting data and extracting actionable information.

Even more, it means being able to share information with others within and outside your firm. Taking this further, how many clicks does it take to get to your destination? And let’s not forget being able to easily obtain support from the software provider with quick resolution for your problem.

Pleasant User Interface

Software companies have entire teams of professionals dedicated to human-computer interaction, or in other words, how humans interact with machines. A quality user interface does make a software solution simpler, but more importantly, it entices users to want to use the solution. A software interface should be visually appealing and provide an intuitive environment. The better the user interface, the more likely employees will adopt using the software.

Integrates with Other Software Solutions

The fact of the matter is that businesses usually use more than one software to deliver services. For example, business intelligence (BI) software, like Entrinsik’s Informer BI tool, is becoming a leading software product used by companies to better analyze data. However, a core software must be able to integrate with a BI software to be able to extract the data.

Moreover, businesses also often use piecemealed together systems that are created as a business grows and/or a new gap needs to be filled. As a result, these individual solutions must be integrated together so they can communicate. If they are not integrated, employees will then have to manually input information from one system to another which waste time and is more prone to errors.     

Get Your Job Done More Efficiently

Does your current solution meet the needs of your business? Does your software help you better serve your clients and streamline your business processes? Lastly, will the software solutions you use be able to grow with you and your firm? If the answer to any of these questions is no, let Full Sail Partners help!

The Value of Email Communication Management with Deltek PIM

Posted by Ryan Felkel on Apr 10, 2019

Deltek PIM

Project-based firms do experience challenges during the project lifecycle from ensuring a project remains on schedule to keeping the client satisfied. With these challenges, however, there is one common denominator…communication. Communication is key to the success of a project whether it’s with the client or with your own project team. One of the most common forms of communication is email, but if you’re not included on every email that pertains to a project, how can you know what is going on? With Deltek PIM, the communication problem is solved, and your firm will reap the benefits.

Centralized Email Communication

With a simple click, an email can be stored within the project in Vantagepoint or Vision. Therefore, every employee working on a particular project can quickly access the email communications that contain important information about the project. This saves time and improves project communication. With Deltek PIM, an employee might notice a change to the project and can quickly search through the emails to see who made the change and why.

Improved Decision Making

Using Deltek PIM increases the collaborative work environment since everyone has access to project related communication. With more insight into the project information, team members can make informed and quick decisions. The impact of this efficiency is significant for project-based firms in the form of a higher profit on each project.

Quick User Adoption

If your firm is already using Deltek Vantagepoint or Vision, PIM easily integrates with these project management platforms. Even better, this integration makes it easy to use which increases user adoption. As a result, an investment into Deltek PIM offers value since firm employees will actually use this product as they are already managing projects in Vantagepoint or Vision.

Deltek PIM Does More

Not only does Deltek PIM provide centralized email, but it also allows for all project related files to be stored directly in the project in Vantagepoint or Vision. With PIM, you can store emails, all types of documents, easily organize drawings, and improve sharing since all these things are in one location. If you haven’t seen PIM, make sure to check our webinar listing page to view upcoming and past PIM webinars.

 

Firms Should Make Employee Development a Priority Using Career Paths

Posted by Jennifer Renfroe on Mar 27, 2019

Career PathsAcquiring top talent for project-based businesses is a necessity. With the best teams in place, projects are run more efficiently, completed timely and ultimately profitable. While getting these key players on board is crucial, keeping them inspired and engaged is just as significant. If your firm incorporates career paths as part of its HR Talent Management strategy, then employee development becomes a priority and retention remains high.

What are Career Paths?

Career paths are plans that lay out the steps to get to the next place in an employee’s journey with your firm. Your top talent needs to feel that there is growth potential within your organization. Using Deltek Talent Management, employees can see jobs they want to aspire to and other lateral roles they may need to undertake first. With career path software, everyone is informed of where an employee currently stands, and where he wants to be down the road. This keeps all parties accountable for employee development.

The Key is to Start Early

Developing career paths should begin at the talent acquisition phase. Is this candidate a fit now and potentially down the road? What are the motivations and incentives to be part of your firm? What are the cultural desires? HR can use Talent Management to review skills and competencies and determine what gaps need to be filled to move further down the career line. There should be a three to five-year duration of the career path. What would be the immediate placement of this candidate and what would provide growth?

Development plans

When establishing career paths, it is necessary to set guidelines to target competencies and identify skill gaps. There must be clear objectives and deadlines to reach these goals. Mentoring by firm leaders and developing new skills are essential to acquiring needed competencies. However, employees can also use professional associations in their industry to further develop their knowledge base. Development can happen year-round.

Reviewing Career Paths

While the firm should provide opportunities for development and mentors to help talent learn new skills, the employees need to drive the effort. Both lateral and job promotions are necessary parts of the career path. It is just as important to spend time in different jobs at one level as it is to move to the next. Continuous feedback sessions should be part of the career path process with roadblocks included. Finding out how the employee is contributing to the firm shows engagement.

Career Paths Contribute to Employee Retention

Career paths help make employee development a priority, and they can be updated as needed. Employees can even be included as part of succession planning in their career path. Remember that in creating career paths, authenticity is key, and communication is vital. Employees must know that you value them and how they can grow with the firm. In exchange, excitement for career potential will keep employee retention high.

 

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