In the News

Lisa brings deep consulting expertise and a proven record of leadership to her new role

Lisa Ahearn has earned a promotion to Principal Consultant at Full Sail Partners, a Deltek Platinum Partner.

Lisa has grown steadily since joining the crew, sharpening her consulting skills, stepping into mentoring roles, and contributing directly to Full Sail Partners' own Vantagepoint transition — a hands-on experience that deepened her product knowledge and validated her ability to lead clients through complex implementations.

In her new role, Lisa will continue delivering consulting services at a more advanced level, with a specialized focus on Accounting and Finance and Deltek Vantagepoint.

"Lisa has worked very hard honing her consulting and finance expertise since joining the crew," noted Scott Gailhouse, Director of Consulting Services. "She already brings a wealth of knowledge to our consulting practice so the logical next step was a promotion to Principal Consultant, and we couldn't be more excited for her."

Lisa's promotion adds an experienced resource to Full Sail Partners' consulting bench — one well-equipped to support Vantagepoint clients with more complex, technical needs.

For more information, contact Full Sail Partners' Marketing Communications Department at info@fullsailpartners.com.

Relying on annual performance reviews as the main performance evaluation tool often feels like employees are given one big dose of criticism that has been saved up all year long. This process does a lot more harm than good as it is generally a collection of out-of-context feedback received long after projects have ended, and no improvements can be made. According to a 2019 Workhuman Analytics and Research study, 55 percent of workers believe annual reviews did not improve their performance, and a study from Gallup indicated that nearly 30 percent were so put off by a negative review that they started looking for a new job.

Annual Reviews are Obsolete

In actuality, many HR leaders are dissatisfied with annual performance reviews and find them obsolete. They realize that continuous and supportive feedback with more frequent reviews can help spur employee growth and development. While negative feedback is unavoidable, it should be given in small manageable amounts letting employees digest and make proactive changes. For project-based firms in particular, it is important to let team members know where they are doing well and indicate areas of improvement as the projects are happening rather than waiting until year end when it is too late. Additionally, continuous performance management is much better tailored to meet the needs of the modern workforce.

Reflects How Work Gets Done

Continuous performance management is reflective of how the work really gets done, and it increases employee engagement. Feedback is quite effective when check-ins are frequent, and according to Workhuman, employees who checked in with their manager at least weekly are five times less likely to be disengaged than those who never check-in. With the pandemic and remote working in 2020, the need for consistent feedback became even greater as the virtual nature of business made it harder to connect personally.

Shows Employees Their Value to the Firm

As employees are given continuous input on their performance, they begin to see how they are providing value to their firm. Motivated employees get their work done faster, are more creative and collaborative, and go above and beyond what is expected. Even given areas of improvement, motivated employees will work harder to make sure their goals are met. And when employees are more efficient, there is a positive impact on the firm’s bottom line.

Focuses on Career Development

When having more frequent conversations about performance, employees can be considering their next steps in career development. Talking about performance development is much more forward thinking, positive and employee focused. Doing this shows employees that their work is appreciated and that they are valued. When employees are invested in getting to another level in their career, they are motivated and harder working.

Communicates Expectations Clearly

In the past, employees often did not know what their expectations were, and the annual review was the first time they were able to see the bigger picture. When communication is increased in a continuous fashion, employees are able to understand immediate priorities and the firm’s ultimate goals and plans. These discussions provide a meaningful pathway to success for both employees and the firm as a whole. Therefore, employees feel engaged and are motivated to meet goals.

Offers Timely Feedback

If employees are not aware that something is wrong, they do not know to fix it. Without direct conversations regarding areas that need improvement, employees cannot be held accountable for not making corrections. Especially with projects, team members need to know what aspects of the project could be adjusted more appropriately to meet the firm’s goals. Not addressing these issues until year end does not provide any way to resolve them. As a result, continuous performance management is truly a necessity for project-based firms.

Continuous Performance Management is the Future

The modern project-based workforce demands a performance management system that focuses on autonomy, development, feedback and engagement. Shifting to a continuous performance management system simply requires effective processes and a technology solution that can facilitate them throughout the firm. With an effective talent management solution, your firm can realize project team success while truly engaging your quality talent using continuous performance management.

Full Sail Partners works very hard to provide our clients with the most up to date, valuable and interesting content relevant to the professional services industry. One convenient avenue for disseminating information is through our weekly blogs. We know that with everyone’s busy schedule, not everything in the inbox can be read upon receipt. With that in mind, we make our content accessible online so it can be reviewed and digested on the client’s timeline. So, in case you missed them and to pique interest for further discovery, here is a quick summary of the top 10 blogs of 2020.

2020 Trends in the Professional Services Industry

Firms in the professional services industry must adapt to compete in today’s world. Through acquisitions and other partnerships, many professional services firms have been entering into new markets and now have the need to offer a wider range of services to a larger client base. What are the top trends as they deal with evolving client expectations and staying competitive?

• On Demand Workforce
• More Flexible Service Rendering
• Perception as Advisors
• Leveraging Automation

>>>Click here to learn more!

Deltek Vantagepoint – A New Era for Project-based Professional Services Firms

A two-decade era of Deltek Vision is winding down, but it will continue to be supported through at least January 2023. Its legacy continues under a new name - Deltek Vantagepoint. Just like Vision, Vantagepoint will continue to help your people manage your projects from start to finish, but with a reimagined, intuitive interface focused on efficiency.

• Available Resources at Your Fingertips
• Preparing for Success
• Bring Everything and Everyone Together

>>>Find out what you need to know abut Vantagepoint! 

The Value of the Deltek Vantagepoint Readiness Report

As the launchpad to Deltek Vantagepoint, the Full Sail Partners’ Vantagepoint Readiness Report can be used as a guide for your firm’s cleanup efforts and next steps. This valuable resource is such a strong starting point for firms as they consider when and how to upgrade from Deltek Vision to Vantagepoint.

• How to Get There
• Start with a High Impact Tool
• Benefit from the Results

>>>Be more prepared to may the upgrade to Vantagepoint!

The Value of the Deltek Vantagepoint Transition Copy Scripts

During the Vantagepoint testing process, firms will need to address some key areas including workflows, saved searches, reports and configuration settings before moving forward with a production environment. Our Vantagepoint Transition Copy Scripts are a valuable resource to ensure the work you put into addressing issues does not require rework when you move from test-to-test environment or to your final production environment.

• Vantagepoint Preview Environment
• Vantagepoint Preview Becomes Testing Environment
• Benefits of Using Transition Copy Scripts

>>>Learn how copy scripts help ensure a seamless upgrade!

Improve Project Planning with Deltek Vantagepoint

With Deltek Vantagepoint, project planning has been taken to the next level with a focus on the features and functionality that project managers need. Here are some key features of Vantagepoint that will assist project managers with delivering successful and profitable projects.

• Use Project Templates
• Take Advantage of Labor Codes
• Adjust Project Timelines with the Interactive Gannt Chart

>>>Learn about the features in Vantagepoint that improve project delivery!

Easily Capture Project Information Using Deltek Vantagepoint

Gathering accurate project details in a timely manner is a nearly everyday challenge of marketing and proposal managers at project-based firms. Fortunately, with Deltek Vantagepoint, teams can easily capture project information and reference it quickly when it matters most– during proposal crunch time. 

• Identify Key Project Information
• Capture Information While Pursuing the Project
• Move from Pursuit to Billable Project without Losing Key Information
• Access Data You Need When You Need it

>>>Tracking critical project information has never been easier! 

The Value of Vantagepoint for Business Development

When firms can successfully manage interactions, identify projects that add to our pipeline, and collect the right information to position our firm better than our competitors, we win more projects, improve client satisfaction, and increase loyalty. The abilities of Deltek Vantagepoint CRM can provide business developers, project managers, marketing staff, and executives with real-time information on client touchpoints, project pipelines, marketing and service efforts.

• Record Interactions On-the-Fly
• Easily Uncover Client and Contact Relationships
• Support the Entire BD and Project Lifecycle

>>>When more business with Vantagepoint!

The Value of Deltek Talent for Human Resources Professionals

More and more professional services firms are finding value in having a methodical human capital management (HCM) practice in place. Deltek, the leading software solution provider for professional services firms, noticed that this specific market vertical has unique needs and released Deltek Talent, an HCM designed for professional services.

• Recruit and Hire Top Industry Talent
• Provide Development and Advancement Opportunities
• Performance Management
• Seamless Integration with Deltek Vantagepoint

>>>Improve the employee experience with Deltek Talent! 

Creating the Intentional Client Experience

When it comes to your clients, building strong long-term relationships is priority, and the quality of these relationships can make or break your business. Most importantly, clients desire an overall exceptional experience, and the intentional client experience benefits your company.

• Begins with a Plan
• Takes Being Client Centric
• Leads to Efficiency
• Ensures Positive Client Feedback

>>>Learn to create an experience that will delight your clients!

Key Findings from the Annual Deltek AE Clarity Report

The 41^st Deltek AE Clarity Report provided a comprehensive assessment of the 2019 performance of AE firms. This year’s study collected responses from more than 415 firms of all sizes within the AE industry and provided a summary of trends in:

• Technology
• Financial statements
• Business Development
• Project Management
• Human Capital Management

>>>See how your firm measures up against your peers! 

We’ve Got You Covered

Into 2021, we have all sorts of interesting ideas for relevant industry content just bubbling out of our experts’ heads. So, while you’re trying to stay afloat with your responsibilities at your firm, please know that Full Sail Partners is working to make your job easier. In the months to come, keep an eye out for future blogs on what is new and exciting for professional services firms. And, as always, feel free to check out our content online.

Many students started the new school year online, and parents continue to navigate this new way of learning with their children. Across grade levels, many students are still struggling with the challenges of learning remotely. Without direct guidance and reinforcement from teachers face to face, it often becomes overwhelming to manage the expectations of classwork. In this installment of our series, we will address how parents can help their kids stay organized in the digital learning environment.

Non-Distracting Workspace

Children should have a designated workspace that has minimal distractions. Parents should not pick the bedroom for schoolwork because kids can be tempted to do their work on their beds which can reduce productivity. Having a room outside of the bedroom designated for school work is the better option. Dining tables have been a popular choice when spare rooms aren't an option. Phones, televisions and other sources of entertainment provide further disruption opportunities so should be removed from the workspace. When taking a break, kids can go back and enjoy the amenities of their bedroom.

Time Management

Regardless of which class management tool is used, staying organized is now a bit easier than in the past since assignment due dates can be tracked online. However, procrastination remains a real problem for many students which can lead to feeling overwhelmed. The best way for parents to help kids manage time is to make sure there is a set schedule and daily routine. Daily tasks should be written down and crossed off when completed. All work can be prioritized and chunked so that assignments can be accomplished several days in advance of due dates.

Protect School Work

One of the biggest frustrations with online learning is technology failures. After spending hours on an assignment, no one wants to risk losing that work. Parents can make sure this doesn’t happen by having kids do their work in the cloud using Google docs or another cloud service. If the computer shuts down, the work will still be accessible when it reboots. Additionally, besides using a flash drive, other methods of saving work include sending the work to another location via email, like parents’ email. This is a great option for assignments that use Microsoft Word or Excel. Always have a backup source so assignments can be submitted on time.

Ask for Help

Another means of staying organized is for parents to encourage their children to ask for help. One benefit of online learning is connectivity to teachers through tools like Canvas and school email like Microsoft Outlook. Rather than waste a lot of time being confused or worried about something, just email the teacher for clarification. While teachers may not be able to respond immediately, they usually will within the day. Once the request has been sent off, make sure kids move on to another question or assignment. It is often hard to wait for an answer, but without asking teachers, there will be no resolution which ends up causing more stress.

Stay Prepared with Digital Learning

Parents should use these recommendations to stay organized with digital learning. It is hard to balance “real” jobs and the extra responsibility of managing students’ work, but with these measures in place, routines will be well established, and it will all get done. Another reason to keep those kids organized is to make room for a little “me” time. Good luck!