In the News

Full Sail Partners, a Concur and Deltek Platinum Partner, is pleased to announce the addition of Jon Rogers to the Blackbox Connector Team. Jon has joined the Blackbox Connector team as a Technical Support Analyst. In this role, Jon will work directly with clients on the set up of the Blackbox Connector software and provide technical support on the Deltek Vision platform and custom solutions.

“I am excited to be part of the Full Sail Partners crew. I enjoy working with clients to identify problems they are having and providing them with a solution,” Jon stated.

The Blackbox Connector team connects Deltek Vision and Deltek for Professional Services quickly with ready-to deploy business solutions including its Concur Expense and Invoice Connector and its new Informer Connector. With increased demand for Blackbox Connectors, Full Sail Partners sought a new technical team member to provide clients with a personal point of contact to troubleshoot any issues relating to their Blackbox Connector purchase. Additional connector offerings include Constant Contact, MailChimp and Client Feedback Tool.

“We are very excited to have Jon join the team and lend his expertise to expanding our ‘white glove’ approach to Blackbox Connector implementations and support team,” stated Wes Renfroe, VP of Technology.

For more information, please contact Full Sail Partners’ Marketing and Communications Department. 

Full Sail Partners is honored to be the recipient of the Solution Provider Program Top Overall Partner 2017 award and the App Center Partner of the Year 2018 Newcomer Award from SAP Concur at their annual Fusion Conference in Seattle. Over the last few years, Full Sail Partners and SAP Concur have been diligently working together to provide Blackbox Connector solutions to their mutual Deltek Vision clients.

“Due to the amazing support of the partner teams at SAP Concur and our own incredible Blackbox Connector team at Full Sail Partners, we have been able to provide some fantastic solutions to our clients. It has been a great year and I look forward to a bright future with Blackbox Connector and SAP Concur,” noted Tanya Drake, Director of Add-on Technology sales at Full Sail Partners.

SAP Concur is the world’s leading provider of integrated travel, expense management, and AP invoice automation services and solutions. Deltek Vision is a leading enterprise software solution designed for project-based professional services firms to improve business performance, streamline operations and win new business. The Blackbox Connector offering by Full Sail Partners allows Deltek Vision users to connect their Vision systems to other third-party software solutions like SAP Concur and streamline business operations.

Full Sail Partners was also given the App Center Partner of the Year 2018 Newcomer Award. Both the Deltek Vision to SAP Concur Expense and SAP Concur AP Invoice Blackbox Connectors are available in SAP Concur’s App Center. The SAP Concur App Center offers apps which integrate with Concur Travel, Expense and AP Invoice products. For more information, visit https://www.concur.com/app-center.

“Full Sail Partners has proven to be an outstanding and valued partner to SAP Concur. Full Sail Patners’ Blackbox Connector integration for Deltek Vision along with their team of experienced professionals led us to numerous customer wins and pipeline growth in a previously untapped market,” stated Chris Llorente, Head of American Solution Providers as SAP Concur.

For more information, please contact Full Sail Partners’ Marketing and Communications Department. Interested in learning more about the Full Sail Partners' team? Check out our crew! 

Full Sail Partners is excited to announce our reseller partnership with Entrinsik, Inc., the creator of Informer 5. Full Sail Partners has partnered with Entrinsik to sell, integrate, and host Informer 5, a turnkey business intelligence solution available for our clients. The Informer 5 business intelligence software solution will be available to clients via the Deltek Vision to Informer integration from Blackbox Connector.

The Blackbox Connector integration for Informer 5 provides a leading business intelligence solution for professional services firms that utilize Deltek Vision. Informer 5 simplifies the process of accessing, validating and analyzing company data to make informed decisions. Ad hoc reports and dashboards to visualize and drill down data can be easily created with this software. Additionally, Informer 5 has an intuitive user interface which allows for rapid user adoption and can be used on any device with an internet connection. 

“We are tremendously excited to be working with the Entrinsik team. They have put together an amazing business intelligence tool that balances powerful features and ease of use to bring data visualization to a new level,” said Wes Renfroe, VP of Information Technology at Full Sail Partners. 

Founded in 1984, Entrinsik is an established, global software company based in Raleigh, North Carolina. Over 1500 organizations in many industries around the world use Entrinsik software every day. Their state of the art solutions improve efficiency, productivity, and streamlines daily operations. 

"Deltek Vision users are not only looking for ways to make sense of disparate data but also want to easily access critical performance metrics," said Doug Leupen, President and CEO at Entrinsik. "We are thrilled to work alongside Full Sail Partners to provide a modern BI solution that will help their customers increase revenue and improve your profitability."

For more information, please contact Full Sail Partners’ Marketing and Communications Department. Interested in learning more about the Full Sail Partners' team? Check out our crew! 

Full Sail Partners is honored and excited to have received the Deltek Partner Marketing Excellence Award for 2017. As a Deltek Platinum Partner, Full Sail Partners continues to provide sales, implementation, consulting, support and customization services for project-oriented professional services organizations. Our mission is to help businesses integrate their processes into one singular system, better understand and retain current customers, and increase market share. We leverage multiple inbound and outbound marketing strategies to drive awareness and strive to provide valuable content for Deltek Vision and Deltek for Professional Services users.

“It is our honor to recognize Full Sail Partners with this year’s Deltek Partner Marketing Excellence Award. Full Sail Partners continues to deliver products, services and support that help our customers successfully grow their business,” said Ray Lazarine, Senior Marketing Director at Deltek.

Both Deltek Vision and Deltek for Professional Services are leading enterprise software solutions designed for project-based professional services firms to improve business performance, streamline operations and win new business. With automation of marketing, financial management, planning, tracking and administration of resources and projects, these products uniquely integrate end-to-end business processes. Using the Blackbox Connector offering by Full Sail Partners, Deltek Vision and Deltek for Professional Service users can connect their systems to other third-party software solutions further streamlining business operations.

“We are humbled and honored to be recognized by Deltek with this Marketing Excellence Award for a second year in a row,” said Sarah Gonnella, VP of Marketing and Sales at Full Sail Partners. “Marketing is a team effort. Without an amazing marketing machine and great consultants providing relevant content, this accomplishment would not be possible. This group effort allows us to continue to establish ourselves as thought leaders and ensure our message is focused on our clients’ needs.”

For more information, please contact Full Sail Partners’ Marketing and Communications Department. Interested in learning more about the Full Sail Partners' team? Check out our crew! 

Full Sail Partners, a Concur and Deltek Platinum Partner, is pleased to announce the addition of Amanda McClain to the Account Management Team. Amanda joins the Blackbox Connector team as an Implementation Project Manager. In this position, she will oversee implementations for financial related Blackbox Connector integrations. Amanda’s strong finance background in combination with her vast customer service experience will enable her to provide a positive client experience throughout the project lifecycle when purchasing a Blackbox Connector solution.

“Joining the Blackbox Connector team allows me to utilize all aspects of my background to help create a long-lasting client relationship,” stated Amanda McClain. “I am very excited to begin this position as Implementation Project Manager. My previous experience has given me the tools needed to effectively listen to clients and work with them to create a system tailored specifically to their firm needs.”

The Blackbox Connector team integrates Deltek Vision and Deltek for Professional Services with ready-to deploy business solutions, including Concur Expense and Invoice Connector, as well as, the Informer Connector that is coming in the first quarter of 2018. With the increase of Blackbox Connector solutions, Full Sail Partners sought a new team member to ensure quality was provided throughout the implementation. In her role, Amanda will provide clients with a personal point of contact to discuss and resolve any issues relating to their Blackbox Connector purchase.

“As demand for our Blackbox Connector continues to grow, we are focused on providing a quality product. This includes ensuring our clients have a successful implementation,” stated Wendy Gustafson, General Manager of Full Sail Partners. “We are super excited to have someone who is customer service and detail-oriented. She will be instrumental in keeping our client implementations on track.”

For more information, please contact Full Sail Partners’ Marketing and Communications Department. 

Full Sail Partners, a Deltek Platinum Partner, is excited to announce that Rick Childs has returned to the team as a Senior Consultant. Due to his amazing rapport with clients and ability to solve problems, he was asked to join Petroleum Field Services (now known as Ascent Geomatics Solutions) as Controller back in 2015. Since this firm is now running efficiently, Rick desired the opportunity to be able to service other firms in the same exemplary manner.

“Whether working for a single firm as an employee or for multiple firms as a consultant, my goal is always to do what I can to help automate processes and build a foundation to take the firm into the future and prepare for growth. I am excited about returning to the Full Sail Partners team of knowledgeable, dedicated professionals and having access to their ever-growing arsenal of client-based solutions,” stated Rick Childs.

Rick is an experienced consultant having led more than 100 Deltek Vision implementations since 2003. His familiarity with legacy Deltek products has also enabled him to provide client solutions. With this extensive industry knowledge, Rick will be able to jump right back into his role as Senior Consultant addressing the needs of our clients and helping them further leverage their investment in Deltek Vision and Deltek for Professional Services.

“Full Sail Partners’ management team is excited to welcome Rick back to the consulting team. Rick adds additional depth and knowledge to our diverse and collaborative consulting team that handles all areas of Deltek Vision and Deltek for Professional Services. I personally know that many of the clients and team members that Rick previously worked with are pleased to hear of his return and looking forward to working with him again,” said Scott Seal, VP of Consulting.

For more information, please contact Full Sail Partners’ Marketing and Communications Department. 

Full Sail Partners, a Deltek Platinum Partner, is proud to announce that it has been recognized by Accounting Today on the top 100 VAR list for 2017. Accounting Today annually chooses the top value-added resellers (VARs), and Full Sail Partners has been ranked in the top 100 again this year. Not only was Full Sail Partners named on the 2017 list, but it impressively moved up in ranking by fifteen. 

“We are thrilled to move up the ranks on Accounting Today’s VAR 100 list,” stated Sarah Gonnella, VP of Marketing & Sales at Full Sail Partners. “This accomplishment is a result of having a diverse and talented team that can address not only today’s challenges, but tomorrow’s challenges as well. Over the past couple of years, we have invested in building the right team and developing our Blackbox Connector to allow project-based firms to connect Deltek products to other best of breed solutions. We can’t wait to see what 2018 brings.”   

Accounting Today also reported recognized trends from this year's top 100 VARs. Some of those trends included responding to talent demands, adapting to the cloud, and smaller clients demanding better technology and analytics. Full Sail Partners has positioned itself to respond to these exact needs. With its Blackbox Connector capabilities and emerging business intelligence offerings, Full Sail Partners intends to keep developing solutions to fit client growth and desires.

Here is the full 2017 VAR list: http://pages.marketing.accountingtoday.com/act_77836_sr_lp.html 

Accounting Today is a leading provider of online business news for the accounting community, offering breaking news, in-depth features, and a host of resources and services. The VAR 100 list is annual report developed to rank the top technology resellers in the account and ERP space.  

For more information, please contact Full Sail Partners’ Marketing and Communications Department. 

Full Sail Partners, a Deltek Platinum Partner and Client Feedback Tool Premier Partner, is pleased to announce the addition of Lindsay Diven, CPSM to the consulting services team. Lindsay has joined the firm as a senior Deltek Vision CRM consultant. In this position, she will work with clients to implement Deltek Vision’s CRM, Custom Proposal, and SF330 modules, as well as the Client Feedback Tool.

Lindsay comes to Full Sail Partners with 12 years of marketing and business development experience in the AE field. Using Deltek Vision, Lindsay has worked with both marketing and business development teams to implement business strategies and manage client data in pursuit of increasing sales opportunities and win rates. Additionally, her active involvement both with the Society for Marketing Professional Services (SMPS) and the Deltek Vision Central Florida Users Group ensures Lindsay keeps a pulse on the AE industry.

 “My prior experience as a marketing and business development director and a Deltek CRM client will help me bring an insider’s approach,” said Lindsay. “I’m excited to work closely with our clients to implement Deltek CRM in a way that strengthens their marketing and business development efforts.”

The Full Sail Partners’ CRM consultant acts as a trusted advisor for all clients. This consultant focuses on evaluating the client's existing software solution to develop a training strategy that is unique to each client experience. In this role, Lindsay will leverage her knowledge to ensure our clients continue to be successful long into the future.  

"When asked who would be an ideal candidate to be a CRM consultant, a hand full of names came to mind," stated Sarah Gonnella, VP of Marketing & Sales. "Amazingly the stars aligned and I am ecstatic to have Lindsay join the Full Sail Partners’ team. A strong Deltek CRM expert, demonstrated leader in the industry, and overall marketing and business development guru, our clients will gain an outstanding consultant in Lindsay to help grow their business."

For more information, please contact Full Sail Partners’ Marketing and Communications Department.

Full Sail Partners, a Deltek Platinum Partner, is honored to announce that Kevin Hebblethwaite has been promoted to principal consultant. With 20 years of experience in marketing, business development and management for professional services firms, Kevin is a seasoned consultant. He is also a past national president of the Society for Marketing Professional Services (SMPS) and remains very active.

"Full Sail Partners has assembled an incredible team – one I learn from every day,” Kevin said. “I love watching professional services firms turn their traditional marketing and business development functions into catalysts for great client experiences and growth.”

As principal consultant, Kevin will continue to guide clients in strategic marketing and business development implementations of Deltek’s professional services platforms. Kevin also is the key point of contact for Full Sail Partners’ Blackbox Connector integrations between Deltek Vision and third-party marketing applications such as Client Feedback Tool, Constant Contact, and MailChimp.

"It is with great honor to promote Kevin to principal consultant," stated Sarah Gonnella, VP of Marketing & Sales. "Kevin has played a key role in expanding our focus of helping business development and marketing professionals. His strong leadership, mentorship, and client management skills will play a huge role as our firm continues to expand."

For more information, please contact Full Sail Partners’ Marketing and Communications Department.

Full Sail Partners, a Deltek Platinum Partner, is pleased to announce that Ryan Felkel has been promoted to Marketing Manager. Ryan has extensive experience in content creation, web & social media, SEO, event management and Deltek Vision CRM. As a creative and focused marketing leader, he believes strongly in providing clients with the most valuable industry information to ensure they are getting the most out of their Vision systems.

"I truly enjoy being a member of the Full Sail Partners’ team and working with our consultants to identify content that is relevant to our clients,” Ryan said. “It’s extremely satisfying when a client reaches out to tell us how our information has helped them.”

As Marketing Manager, Ryan will continue to cultivate current client relationships while also pursuing new business within the AEC industry and in new market verticals. Additionally, he has assumed responsibility for building awareness of Deltek for Professional Services (DPS), Deltek Talent, Deltek Project Information Management (PIM), and the Blackbox Connector integrations for Deltek Vision.

"Finding the right person to fill your shoes is not always an easy task," stated Sarah Gonnella, VP of Marketing & Sales. "Ryan's demonstrated leadership and ability to quickly learn our business made that decision an easy choice. I am proud to hand the torch to someone that understands the importance of providing educational content to our clients and prospective clients."

For more information, please contact Full Sail Partners’ Marketing and Communications Department.