In the News

Deltek award given to Full Sail Partners confirms status as a leading Deltek Partner  

Full Sail Partners is excited to announce that it has yet again received the Reseller Partner of the Year award from Deltek for 2024. Receiving this year’s award just further recognizes our focus on being a leading Deltek Partner providing software and solutions for project-based and professional services firms. We value our clients and truly partner with them to listen to their needs, always exemplifying professionalism with the utmost level of integrity. 

“Full Sail Partners has a proven track record of successfully partnering with over 1000 clients nationwide, we're thrilled to honor them with the Resell Partner of the Year to celebrate their tenacity and dedication to win business," noted Elise Carbone, Sr. Director of Partner Sales at Deltek.  

Moreover, the Full Sail Partners’ crew continuously goes above and beyond to ensure clients get the most out of their Deltek solutions. We are consistently looking for opportunities to collaborate with Deltek in our efforts to give clients access to the best resources available. As many firms are making the transition to Vantagepoint, we endeavor for excellence and innovation in our services, delivering first-rate solutions to our clients.   

“Our achievement as Deltek Reseller Partner of the Year reflects our fierce commitment to our clients, employees, and the entire Deltek ecosystem,” declared Sarah Gonnella, Partner and VP of Marketing & Sales. “By prioritizing authentic relationships and fostering a team culture, we not only enhance client success but also see our sales soar.” She added, “Our success is fueled by our exceptional team. We carefully select our members and focus on building strong connections with clients to enhance their efficiency and profitability. This recognition is a testament to our collaborative spirit and our philosophy of delivering long-term results as trusted advisors to our clients.” 

For more information, please contact Full Sail Partners’ Marketing and Communications Department.    

Wesley’s enthusiasm for developing quality solutions for clients and taking challenges head on paves the way for his promotion   

Full Sail Partners, a Deltek Premier Partner, is happy to announce the promotion of Wesley Witsken to Senior CRM Consultant. In his new position, he will be taking on additional CRM projects as well as more of a lead role in our marketing connector discussions for Blackbox Connector. Moreover, Wesley will continue working with clients on their journey to Deltek Vantagepoint.  

Over the last year as a CRM Consultant with Full Sail Partners, Wesley has truly taken the initiative in developing solutions for clients. He has a distinctive blend of CRM expertise and custom development experience which gives him a unique perspective when it comes to approaching client challenges. Due to this, he’s able to be remarkably creative in solutions when meeting with clients. 

“Wesley continues to bring a dynamic edge to our CRM team. He embraces any of the challenges that come his way with excitement and enthusiasm,” stated Amanda Roussel, Principal CRM Consultant. “This promotion is the next clear step in his CRM Consulting pathway.” 

Wesley brings great enthusiasm to his work, and it shows in meetings with clients as well as with colleagues. He is always up for a challenge and ready to collaborate. Furthermore, his eagerness to reach further into Deltek’s capabilities allows clients to see even more value in their ERP. Impressively, Wesley has developed dashboarding skills and solutions to showcase more KPIs and datapoints upon logging into Vantagepoint which is a great benefit to clients. 

"Every client brings a new puzzle to solve, and Deltek Vantagepoint gives me the tools to solve it creatively and effectively,” noted Wesley Witsken. “I’m passionate about continuous learning and excited about the growing potential of integrations, especially through platforms like Full Sail Partners' Blackbox Connector." 

For more information, please contact Full Sail Partners’ Marketing and Communications Department.    

Cassandra’s extensive accounting experience in addition to her Deltek ERP knowledge easily transitions her into a consultant role with the team 

Full Sail Partners, a Deltek Premier Partner, is happy to announce that Cassandra Keeter has joined the consulting team as a Senior Consultant. In her role, she will provide functional training to clients as well as assist with upgrading from Deltek Vision to Vantagepoint. The addition of Cassandra to our array of consulting experts brings even more value for clients and further strengthens the team. 

 “We are excited to have Cassandra join our consulting practice. She comes to the firm with many years of experience in the A&E industry and has a solid accounting background. Moreover, she has strong Deltek experience which will enhance our consulting team even more,” stated Scott Gailhouse, Consulting Team Manager. 

Cassandra has over 16 years of professional experience in diverse phases of accounting, analysis and financial management. Having spent six years in Controller roles specifically for engineering firms in the Architecture and Engineering (A&E) industry, Cassandra has both strong Deltek ERP and accounting skills. Furthermore, she has worked with both multi-company and intercompany billing which further adds to her skill set.  

With this impressive accounting background, Cassandra easily transitions into a Senior Consultant role with the team. Her years of accounting experience allow her to offer clients practical solutions for accounting, quickly take on functional consulting engagements as well as impart best practices for our clients’ specific needs. Foremost, Cassandra remains passionate about supporting clients to achieve operational excellence. 

“I am excited to be a Full Sail Partners’ consultant and look forward to opportunities that will leverage my expertise and allow me to contribute to the success of our clients,” noted Cassandra Keeter. 

For more information, please contact Full Sail Partners’ Marketing and Communications Department.

Cindy Cates, CPA, brings comprehensive Deltek ERP experience to the Consulting team  

Full Sail Partners, a Deltek Premier Partner, is happy to announce that Cindy Cates, CPA, has joined the firm as Principal Consultant. In her new role, she will offer Deltek Vision to Vantagepoint transition services, Navigational Analysis services and functional consulting. Cindy will draw upon her years of accounting and finance experience using both Deltek Vision and Vantagepoint as she seamlessly transitions into her role as Principal Consultant.  

“Cindy is an amazing asset for our clients," noted Scott Seal, VP of Consulting. “Between her years of experience in the industry and in depth understanding of Deltek Vision and Vantagepoint, she has exactly what it takes to seamlessly transition to a Principal Consultant role.” 

A CPA with over twenty years’ experience working within the Architectural & Engineering (A&E) and professional services industries, Cindy joins the firm with a plethora of knowledge. Using her many years of accounting, finance and Deltek ERP experience, Cindy will be able to provide our clients with practical solutions for processing issues and best practices. Moreover, just prior to joining Full Sail Partners, Cindy played a key role transitioning an engineering firm from Deltek Vision to Vantagepoint. Having this first-hand perspective gives Cindy a unique understanding of client needs. 

“We are thrilled to welcome Cindy to our consulting practice. She has extensive knowledge of the A&E industry as well as Deltek Vision and Vantagepoint which only strengthens our consulting team even more,” stated Scott Gailhouse, Consulting Team Manager. 

For more information, please contact Full Sail Partners’ Marketing and Communications Department.

Malek brings new perspective to the consulting team with IT background in Deltek Vantagepoint 

Full Sail Partners, a Deltek Premier Partner, is excited to announce that Malek Ismail has joined the crew as a Consultant. In his new role, he will be supporting consultants with functional consulting on Vision to Vantagepoint transitions and Vantagepoint implementations. As a tech savvy, people oriented professional, Malek is committed to problem solving and streamlining processes for clients which makes him a strong addition to the consulting team. 

“We are thrilled to have Malek join our consulting practice. He brings a unique skill set that will benefit both our clients and our consulting team with his Vantagepoint and IT knowledge," noted Scott Gailhouse, Senior Principal Consultant and Consulting Team Manager. 

Malek recently earned a BS in Information Technology from the University of Central Florida. Prior to joining Full Sail Partners, he worked as an ERP Specialist with an engineering firm. With an IT background in Deltek Vantagepoint, he comes to the consulting team with a unique perspective and strong troubleshooting abilities. Moreover, Malek has had first-hand experience with the conversion from Deltek Vision to Vantagepoint, so he understands the challenges associated with this process. 

 “I am so grateful for this opportunity to use the knowledge and experience I have gained working with Deltek Vantagepoint to help deliver solutions that will drive efficiency and productivity for our clients,” stated Malek Ismail. 

For more information, please contact Full Sail Partners’ Marketing and Communications Department.

Amanda Roussel's unwavering commitment to ensuring clients receive the highest value from CRM consulting services has led to this promotion 

Full Sail Partners, a Deltek Premier Partner, is pleased to announce the promotion of Amanda Roussel to Principal CRM Consultant. Over the last five years, Amanda has earned a reputation as a rock star Senior CRM Consultant. Now, as Principal CRM Consultant, she will oversee all efforts related to CRM and client marketing needs. This includes Full Sail Partners’ marketing related Blackbox Connectors and custom CRM solutions. Moreover, she will mentor, train and lead the other Full Sail Partners’ CRM consultants.    

“Amanda is highly regarded both within and outside the organization due to her extensive CRM expertise, exceptional networking abilities, innovative thinking and strong communication skills,” stated Partner, VP of Marketing & Sales, Sarah Gonnella. “Promoting Amanda is a vital step in expanding our CRM consulting team and supporting these crew members. As we assess the best ways to meet our internal requirements as well as our clients’ requests, we believe this promotion will provide the support needed to ensure our continued success as a company.” 

Amanda’s promotion to Principal CRM Consultant is the next logical move in her well-established CRM and marketing career path.  With Amanda’s expert level of CRM knowledge, deep understanding of marketing needs and her proficiency in effectively guiding clients, Amanda is the epitome of a standard of excellence. As such, she is the perfect choice as mentor for both current and future CRM consultants as they continue to grow in their roles with Full Sail Partners. Furthermore, clients will benefit as the CRM consulting team’s capabilities are bolstered under Amanda’s leadership. 

  “I look forward to leading the CRM consulting crew and incorporating ways to make our team even stronger,” stated Amanda Roussel. “Full Sail Partners offers a variety of solutions to meet clients’ marketing needs, including our Blackbox Connectors, and I am excited for our CRM consultants to dig deeper with clients to provide next level solutions.” 

For more information, please contact Full Sail Partners’ Marketing and Communications Department.    

Amanda Roussel, Senior Consultant, earns Vantagepoint CRM Certification adding further expertise to the CRM consulting crew

Full Sail Partners, a Deltek Premier Partner, is happy to announce that Amanda Roussel, Senior Consultant, has attained her Vantagepoint Customer Relationship Management (CRM) Certification. Already recognized by clients as a valuable and experienced CRM consultant, passing this knowledge-based exam shows her further commitment to CRM expertise. Now, she can exhibit this certification badge proving her expert level of knowledge of Deltek Vantagepoint CRM.

“I have always been a promoter of an organized CRM benefiting professional services firms. Obtaining the Deltek Vantagepoint CRM Certification offers me even more insight to further guide clients in the best direction for their specific needs,” stated Amanda Roussel.

The Deltek Professional Vantagepoint CRM Certification Exam confirms the acquisition of skills within the CRM Module of the Vantagepoint product suite. Successful completion of the exam is required to receive a professional certification. Achieving CRM certification demonstrates expertise in performing CRM processes and functions within the Deltek Vantagepoint system. With Amanda’s certification, the Full Sail Partners’ CRM consulting crew’s capabilities are further bolstered continuing to set a standard of excellence.

“Amanda’s achievement in earning her Deltek Vantagepoint CRM certification further enhances her reputation as a rockstar senior consultant. This pursuit not only reflects her commitment to empowering clients through effective change management, but also ensures they derive maximum value from our CRM consulting services,” stated Sarah Gonnella, Partner, VP of Marketing and Sales. 

In the competitive industry of project-based business, these Deltek certification exams enable users such as Full Sail Partners’ consultants to verify mastery of Deltek products attesting to their professional credibility. Moreover, the Deltek University Product Certification Exam Program sets those certified apart from their non-certified peers. Learning and development opportunities are readily available with a variety of certifications offered. Using this program, Full Sail Partners’ consultants are consistently able to further their education, which only enhances their value to clients.

For more information, please contact Full Sail Partners’ Marketing and Communications Department.  

New Position Created to Support Full Sail Partners’ Rapid Growth and Dedication to Supporting Our Consulting Crew 

To continue offering clients the highest level of collaborative consulting services, Full Sail Partners, a Deltek Premier Partner, has designated a new Consultant Training and Development Lead role. As Full Sail Partners has grown year-over-year to meet increasing client demands, this new role is designed to support not only client success but also the well-being and fulfillment of the consulting crew. Senior Principal Consultant Rana Blair, with her years of dedication and vast knowledge of Deltek ERP, has been promoted to this important position.  

“Clients are attracted to Rana not only because she has the specific expertise, but because she also brings joy to the consulting process. This combination makes her the perfect fit for this new role to train new consultants we hire to ensure clients are getting the most value from their Deltek Vision and Vantagepoint systems beyond the initial consulting engagement,” noted Scott Seal, VP of Consulting. 

In her new role, Rana will spearhead efforts to improve both the consultant and client experience, recognizing that the two are deeply intertwined. With her extensive experience in Finance and Resource Planning within Deltek ERP, she is well-equipped to train new consultants not just in technical services but also in creating a positive and enjoyable working environment. By making the consulting process more engaging and fulfilling for consultants, Full Sail Partners ensures a better outcome for clients, as happy and motivated consultants deliver superior results. 

"Consultant satisfaction is key to client success. By investing in the growth and enjoyment of our team, we enhance the entire consulting experience," Rana noted. "My mission is to create an environment where our consultants feel empowered, supported, and excited about their work, which will translate into improved outcomes and stronger relationships with our clients." 

Working alongside Consulting Team Manager Scott Gailhouse, Rana will lead initiatives aimed at improving the overall consultant experience, from onboarding to continuous professional development. Her approach will emphasize collaboration, efficiency, and continuous improvement, ensuring consultants not only grow their skills but also find greater enjoyment in their roles. 

“Rana has an infectious energy that we want to infuse into our entire consulting team,” said Scott Gailhouse. “By focusing on both one-on-one coaching and group workshops, she will empower our consultants to help clients achieve their goals, overcome challenges, and drive their businesses forward—all while enjoying the journey.” 

This new role reinforces Full Sail Partners’ commitment to the holistic success of both its consultants and its clients, ensuring the firm remains a leader in providing high-quality, collaborative consulting services. 

For more information, please contact Full Sail Partners’ Marketing and Communications Department.  

Full Sail Partners’ Consultants, Scott Gailhouse, Terri Agnew, Cynthia Fuoco, and Jenny Labranche have all obtained their Vantagepoint Accounting Certifications  

Full Sail Partners, a Deltek Premier Partner, is excited to announce that several crew members have received their Deltek Vantagepoint Accounting Certifications. Scott Gailhouse, Principal Consultant and Consulting Team Manager, Terri Agnew, CPA and Principal Consultant, Cynthia Fuoco, Senior Consultant, and Jenny Labranche, Senior Consultant, have all passed the Vantagepoint Accounting Certification knowledge-based exam. They can proudly display their certification badges after their successful completion.

The Deltek Professional Vantagepoint Accounting Certification Exam confirms the acquisition of skills within the Deltek Vantagepoint product suite. Passing the exam is required to receive this professional certification, and achieving this certification demonstrates expertise within this area of the Deltek Vantagepoint system. Now, with this accounting certification, Scott, Terri, Cynthia, and Jenny offer clients even more insight regarding accounting within Vantagepoint. 

“Well done, Terri, Cynthia, and Jenny for also achieving this Vantagepoint Accounting Certification exam,” noted Scott Gailhouse. “We are always looking for ways to enhance our consulting practice and pass that expertise along to our clients.”

The Deltek University Product Certification Exam Program, an industry-standard in excellence, sets those certified apart from their non-certified peers. In the sphere of project-based business, these certification exams allow users such as Full Sail Partners’ Consultants to verify mastery of Deltek products enhancing their professional credibility. Learning and development opportunities are readily available with a variety of certifications offered. Moreover, with the further education of Full Sail Partners’ crew members using this program, our clients benefit greatly.

For more information, please contact Full Sail Partners’ Marketing and Communications Department.  

Utilizing his considerable experience with both Deltek Vision and Vantagepoint, Matt’s return to consulting bolsters the team’s client-centric collaborative approach. 

Full Sail Partners, a Deltek Premier Partner, is excited to announce that Matt McCauley has returned to the firm as a Principal Consultant. With extensive knowledge of both Deltek Vision and Vantagepoint ERP, industry experience as a Deltek user, and proven consulting expertise, he is an amazing resource for clients to achieve greater efficiency from their Deltek system. Furthermore, Matt rejoins Full Sail Partners as a consultant with firsthand user experience in the Vision to Vantagepoint upgrade process. 

 “I look forward to collaborating with clients to utilize Deltek Vantagepoint in a way that improves their operational efficiencies,” stated Matt McCauley. “Additionally, having been a champion of a successful Vision to Vantagepoint conversion, I can use my lessons learned to ensure smoother client transitions.” 

Having more than 25 years of experience with Deltek ERP both as a consultant and as a user, Matt offers a unique perspective that will significantly benefit clients. With this exceptional background, he can relate to clients, understanding and perhaps even anticipating their needs. Moreover, as an expert in resource planning, multi-company, and multi-currency, he is immediately available to address more complex client needs regarding their Vantagepoint systems. 

“We are thrilled to have Matt rejoin the Full Sail Partners’ Consulting team,” said Scott Gailhouse, Consulting Team Manager. “His comprehensive background in both Deltek Vision and Vantagepoint, plus experience in leading a transition from Vision to Vantagepoint offers even more depth and expertise to our collaborative consulting team.” 

For more information, please contact Full Sail Partners’ Marketing and Communications Department.