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Posts by Jennifer Renfroe:

Wesley Witsken Joins Full Sail Partners to Enhance CRM and Blackbox Connector Services

Posted by Jennifer Renfroe on May 21, 2024
As a CRM consultant with Full Sail Partners, Wesley uses his expertise to help clients leverage technology to automate, organize, and optimize marketing and business development efforts. 

Full Sail Partners, a Deltek Premier Partner, is excited to welcome Wesley Witsken as a CRM Consultant to the firm. He will spend time learning more about CRM consulting and learning the ins and outs of our marketing Blackbox Connector solutions. He will collaborate with our team to assist clients through sales discussions, implementations, and onboarding processes for our Blackbox Connectors, such as the Client Feedback Tool, Mailchimp, Constant Contact, HubSpot, OpenAsset, and Informer.  

Wesley brings a diverse skill set to his role as a CRM Consultant with Full Sail Partners. After graduating with a Bachelor of Arts in Communication and Media Studies in 2022, he began his professional career as a marketing assistant. In that position, he acquired knowledge of working with inbound marketing, web development, and data analytics. Later, as a proposal coordinator with a multi-disciplinary architecture/engineering (A&E) firm, Wesley learned the intricacies of managing projects while gaining exposure to Deltek Vision. During this time, he honed his programming and developer expertise, increasing his knowledge while using Python, JavaScript, HTML, and CSS.  

Wesley's unique blend of skills provides a valuable perspective for integrating technology with marketing strategies as a CRM Consultant. In this role, he will be pivotal in meeting the growing demand within the A&E industry for advanced marketing technology systems. Marketers increasingly seek experts who can navigate CRM solutions and facilitate connections with external systems. Wesley's commitment to continuous learning and his adaptability position him ideally to lead our clients through these evolving technological landscapes.   

"Wesley Witsken's appointment as CRM Consultant represents a strategic move for our team. His diverse skill set, passion for continuous learning, and proficiency in programming languages bring a dynamic edge to our team. His dedication to innovation in automation will undoubtedly enhance our client solutions, especially in Blackbox Connector implementations. We are excited to welcome Wesley as his adaptability and forward-thinking approach align seamlessly with our commitment to delivering top-notch services," noted Sarah Gonnella, VP of Marketing & Sales. 

For more information, please contact Full Sail Partners’ Marketing and Communications Department.










Full Sail Partners Welcomes Cynthia Fuoco as Senior Finance Consultant 

Posted by Jennifer Renfroe on May 14, 2024
Bringing Cynthia onto the Finance Consulting team offers extensive experience with both Deltek Vision and Vantagepoint, which only adds more value for clients. 

Full Sail Partners, a Deltek Premier Partner, is excited to welcome Cynthia Fuoco as Senior Finance Consultant. Having been a user of both Deltek Vision and Vantagepoint, Cynthia is prepared to seamlessly transition into a consultant role for clients. As a consultant, she will use her comprehensive accounting knowledge from both solutions to help clients with their core finance needs in addition to helping them upgrade from Deltek Vision to Vantagepoint.  

Cynthia's background boasts not only practical accounting knowledge but also extensive experience with Deltek Vision and Vantagepoint, having utilized both platforms in her previous roles,” stated Scott Gailhouse, Consulting Team Manager. “Her proficiency in these areas will be a great contribution to our consulting services and the success of our clients.” 

Cynthia joins the Full Sail Partners’ crew with a wealth of knowledge in both accounting skills and client experience as a Deltek user. Her professional resume includes over 15 years of experience in the Architecture and Engineering (A&E) industry. Serving as Controller during her tenure with several A&E firms over her career, she amassed skills incorporating accounting management, bank reconciliation, maintaining the general ledger, budgets, job costing, accounts payable and receivable, all financial reporting, and closing out year-end.  

Before coming to Full Sail Partners, Cynthia was part of a team that experienced the move from Deltek Vision to Vantagepoint. She therefore has a first-hand perspective when it comes to this transition and can understand clients needs in their transitions. Having this shared experience gives Cynthia a unique connection point that clients will appreciate. 

For more information, please contact Full Sail Partners’ Marketing and Communications Department.










Former Intern, Jake Lucas, Brings His Talent to the Full Sail Partners’ Technology Team Full-Time

Posted by Jennifer Renfroe on May 07, 2024
Jake’s focus on Artificial Intelligence (AI) and its positive implications for providing enhanced client support will be taken to the next level as a full-time developer. 

Full Sail Partners, a Deltek Premier Partner, is happy to announce the promotion of another former intern. Jake Lucas has been promoted to full-time AI Developer with our Technology team. In his new role, he will be innovating ways to leverage AI to further enhance our support and services operations.  

 "Artificial Intelligence has received a lot of buzz across all industries and specifically professional services-related fields in the last several years. Jake’s proficiency and expertise in these areas will help move this from a catchphrase into tangible value for our clients, yielding enterprise-class solutions, better support and services, and robust and seamless knowledge sharing within our teams and with our clients,” stated Pete Nuffer, Director of Solution Development. 

Bringing Jake on board full-time gives our Technology team another boost in problem-solving and time-saving capabilities. Moreover, using AI as another resource allows the team to further increase development efficiencies and support to offer even more timely follow-ups to our clients. Jake, now working in a full-time capacity, is a great asset to our crew as Full Sail Partners continues to innovate and trailblaze the future of technology.  

For more information, please contact Full Sail Partners’ Marketing and Communications Department.












Full Sail Partners Announces its Two Deltek Pros®, Wendy Gustafson and Dale Busbey

Posted by Jennifer Renfroe on April 30, 2024
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Wendy Gustafson, General Manager, and Dale Busbey, Principal Outsourced Accountant, have been authorized as Deltek Pros®. 

As an Authorized Member Firm, Full Sail Partners is thrilled to announce it now has two Deltek Pros® in-house. Wendy Gustafson, General Manager, and Dale Busbey, Principal Outsourced Accountant, have met the requirements to serve as Deltek Pros within this unique Deltek program. The goal of the program is to help clients find experts in their specific fields with knowledge of their Deltek solutions.  

Using Deltek Pros® allows firms to focus on their mission-critical work. Deltek Pros® already comes with the product and industry expertise necessary to meet a firm’s project accounting and financial operation needs. Furthermore, serving only on a part-time contracted basis, a firm’s overhead costs will not be impacted as much as needing a full-time employee to do the work.  

In their services as Deltek Pros®, Wendy and Dale support Deltek Vantagepoint clients. As Deltek Pro® Bookkeepers, they can assist with recording and processing financial transactions including payroll, journal entry, accounts payable (AP), accounts receivable (AR), and timesheet and expense processing as well as month-end reporting. Moreover, as a Deltek Pro® Project Accountant, Wendy specializes in project set-up, planning, resource management, and project analysis including invoice generation, time and expense processing, and AR. 

All Deltek Pros® are employees of firms that are part of the Deltek partner ecosystem and are heavily vetted before they are approved to provide services. Individual Pros are available to provide services to both potential and current clients. For more details on Wendy and Dale, check out the Deltek Pros® Directory. 

For more information, please contact Full Sail Partners’ Marketing and Communications Department. 










Rhiannon Schaumburg Joins Full Sail Partners as Senior Finance Consultant   

Posted by Jennifer Renfroe on April 22, 2024
Rhiannon’s extensive experience with project accounting and billing coupled with her comprehensive understanding of Deltek Vision makes her a perfect addition to the consulting team. 

Full Sail Partners, a Deltek Premier Partner, is pleased to announce that Rhiannon Schaumburg has joined the consulting team as a Senior Finance Consultant. Rhiannon’s addition to the team will allow for further expansion of the service capabilities of Full Sail Partners. Her role will entail using her extensive knowledge of Deltek Vision to concentrate on core finance functions in addition to helping clients upgrade from Deltek Vision to Vantagepoint.

 “We are so excited to have Rhiannon join the Finance Consulting Team at Full Sail Partners,” stated Scott Gailhouse, Consulting Team Manager. “She brings a wealth of project accounting and billing experience that she can share with our clients, and we eagerly anticipate the valuable contributions she will make to our team.” 

Rhiannon has over 15 years of experience in project accounting and billing with professional services firms. Her tenure runs the gamut of project accounting to include contract review, setting up and maintaining rate tables, revenue recognition and budget management, processing write-offs/voids, and reconciliation of accounts. Furthermore, based on her comprehensive experience within professional services, Rhiannon understands the importance of effective communication and collaboration with clients to tackle any challenges head-on. 

Moreover, in her experience, Rhiannon has also facilitated and assisted in the implementation of several applications/workflows pertaining to project accounting. This includes a project importation application that was created to work with Deltek Vision. She continuously strives to help clients ensure the successful implementation of project accounting-related applications and workflows to drive process improvements.  

I have a proven track record in project accounting, and I cannot wait to be of value to Full Sail Partners and its clients by driving innovation, providing meaningful guidance, and delivering policy and process solutions,” noted Rhiannon Schaumburg. 

For more information, please contact Full Sail Partners’ Marketing and Communications Department.










Full Sail Partners Recognized with the 2023 Deltek Reseller Partner of the Year Award

Posted by Jennifer Renfroe on March 25, 2024
Full Sail Partners has been recognized with another honor confirming its distinction of being a leading Deltek partner. 

Full Sail Partners is thrilled to announce that it has been chosen by Deltek as the 2023 Reseller Partner of the Year. As in previous years, receiving this year’s award just confirms again our focus on being a leading Deltek Partner providing software and solutions for project-based and professional services firms. Our crew is consistently dedicated to exemplifying professionalism with the utmost level of integrity and commitment to clients as we work with them to get the most out of their Deltek systems. 

A core tenet of our culture at Full Sail Partners is to ensure our clients feel that they are having their needs understood and are truly being listened to by our crew. Moreover, we continuously look for opportunities to collaborate with Deltek in our efforts to give clients access to the best resources available, particularly as many are making the transition to Vantagepoint. As always, we strive for excellence and innovation in our services, delivering top-notch solutions to our clients. 

“Empowering our employees with care and support is the cornerstone of our success at Full Sail Partners. As Reseller of the Year, we believe that by nurturing our team, they in turn nurture our clients, fostering relationships built on trust, dedication, and excellence,” stated Sarah Gonnella, VP of Sales and Marketing. “In the end, we want to be a trusted resource for our clients, one that they can come back to again and again.” 

“The success of Deltek’s industry-leading software and solutions wouldn’t be possible without incredible partners on our side enthusiastically amplifying our vision. We’re excited to recognize the best of the best from the Deltek Partner Network,” said Michael Hines, Vice President of Global Partnerships and Alliances at Deltek. “We’re grateful that Full Sail Partners is a part of Deltek Project Nation, working with us every day to ensure customers get the most out of Deltek’s solutions to help power their project-based businesses. Congratulations on a wonderful 2023, and we’re looking forward to achieving more great things in 2024.” 

For more information, please contact Full Sail Partners’ Marketing and Communications Department.










Full Sail Partners Welcomes Nia Collins to Outsourced Accounting Team

Posted by Jennifer Renfroe on March 19, 2024
Nia’s comprehensive accounting and finance experience incorporating the A&E industry lends itself to add value for the Outsourced Accounting team. 
Nia Collins

With the Outsourced Accounting team at Full Sail Partners continuing to grow, Nia Collins has joined the firm as a Staff Outsourced Accountant. Adding Nia to the team allows Full Sail Partners to service even more clients who need accounting support. Additionally, in her new role as an outsourced accountant, she will coordinate with the consulting team to ensure clients have the best practices and processes in place to optimize their Deltek offering. 

“We are very pleased to have Nia join our Outsourced Accounting team,” noted Wendy Gustafson, General Manager. “She has both the perfect mix of accounting experience and the capability to really connect with clients to make sure they are getting what they need from us and their Deltek system.” 

Nia comes to Full Sail Partners with over fifteen years of accounting and finance experience including within both architecture and engineering (A&E) professional services firms. During her extensive career, she has worked in Accounts Receivable, Project Accounting, Business Services, and Finance roles. Moreover, having direct knowledge of the workings of the A&E industry, Nia well understands the specific needs of Full Sail Partners’ Outsourced Accounting clients. 

A true professional with a willingness to go the extra mile for clients, Nia is an excellent addition to the Outsourced Accounting Team. Not only will she bring the strength of her A&E accounting and finance background to the team, but she will also bring a solid and dependable outsourced accounting resource for those clients who need one. Adding another qualified Staff Outsourced Accountant will ensure that Full Sail Partners can continue to provide the best available outsourced accounting services.  

“Outside of Nia's professional experience, she exhibits a personable manner that will put clients at ease. She helps make the interaction between the client and Full Sail Partners a gratifying experience. She provides the experience and the relational exchange everyone desires from their accounting services provider,” stated Dale Busbey, Principal Outsourced Consultant. 

For more information, please get in touch with Full Sail Partners’ Marketing and Communications Department.










Matt Hirsch Returns to Full Sail Partners as Principal Data Solutions Consultant

Posted by Jennifer Renfroe on February 27, 2024
Matt Hirsch brings experience both as a consultant and Deltek user to his new role with Full Sail Partners 
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Full Sail Partners, a Deltek Premier Partner, is happy to announce that Matt Hirsch has returned to the consulting team as a Principal Data Solutions Consultant. The numbers of mergers and acquisitions in the A&E space continue at a steady pace, and in his role, he will be focusing on data migrations for firms. In addition, Matt will be available to provide custom solutions to clients including helping with stored procedures, custom reports, workflows, and invoices. 

“Coming back to Full Sail Partners as a Principal Data Consultant is a great way to return to the consulting world. I look forward to taking my experience both as a Deltek user and as a consultant to help clients ensure that their projects can be run as efficiently as possible with their Deltek systems,” stated Matt Hirsch. 

Matt previously worked with Full Sail Partners as a Senior Consultant for almost ten years before leaving to head up a technology team at an engineering firm that utilized Deltek Vision. Now he has returned to Full Sail Partners with an abundance of knowledge from the client side and understands client needs from that perspective. With both consulting and Deltek user experience, Matt is set up to tackle data migrations head-on and be a resource for other custom needs. 

“Matt has a plethora of experience in the Deltek space both on the user side and consulting side. With this extensive experience from both ends, he brings additional insight to the Full Sail Partners’ consulting team. Furthermore, given Matt’s understanding of Deltek products from these different perspectives, he has a unique view when helping determine the best solutions for client needs,” said Scott Seal, Vice President of Consulting.   

For more information, please contact Full Sail Partners’ Marketing and Communications Department.










Kim Stamps is Promoted to Account Manager with Full Sail Partners

Posted by Jennifer Renfroe on January 16, 2024
Kim brings her client nurturing skills to a new level with her promotion to account manager. 
Kim Stamps - headshot

Full Sail Partners, a Deltek Premier Partner, is excited to announce that Kim Stamps has been promoted to account manager. Over the next year, she will be mentored by our existing account management team to learn the Full Sail Partners’ way of managing accounts. With her caring and focused approach to assisting clients, Kim is an excellent fit for an account manager role. 

“I cannot wait to learn and grow in the role of account manager,” stated Kim Stamps. “Learning how to help my own clients and having the knowledge and ability to better nurture and support them has been and will continue to be the number one priority for me.” 

Since March of 2022, Kim has been working as a business development representative with our business development team. In this previous position, she has already shown an instinctive ability to personally connect with clients and really try to understand their needs. During her tenure, clients have consistently provided positive feedback that they appreciated the more frequent outreaches and Kim’s nurturing nature.  

In 2024, Full Sail Partners continues with our commitment to excellent client service and building partnerships with our clients. Kim’s promotion to account manager is the next phase in our team’s growth to ensure we have enough account managers to manage our growing client base. This new role for Kim will enable us to reach out to our clients more often to understand how we can better serve them. Additionally, it offers us an opportunity to connect with more contacts at our client firms to gain a deeper perspective. 

“Kim's promotion to account manager is a testament to her exceptional ability to nurture relationships and understand the unique needs of our clients. Her innate talent for empathy and connection will undoubtedly allow us to gain deeper insights and forge stronger bonds with the individuals we serve, ultimately empowering us to enhance our commitment to their satisfaction and success” noted Sarah Gonnella, Partner, VP of Marketing & Sales. 

For more information, please contact Full Sail Partners’ Marketing and Communications Department.  










Joel Slater Joins Full Sail Partners as Client Solutions Manager

Posted by Jennifer Renfroe on December 06, 2023
In a newly created position, Joel Slater spearheads Blackbox Connector sales and partner relationships. 
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Full Sail Partners, a Deltek Premier Partner, is pleased to announce Joel Slater has returned to the firm as Client Solutions Manager. In this new position, Joel will head up Blackbox Connector sales and partner relationships guiding existing clients that are looking to expand their capabilities beyond Deltek Vantagepoint. Joel’s sales acumen, in-depth Deltek knowledge, understanding of Full Sail Partners' business, and experience with multiple Blackbox Connector products made him a perfect fit for this new role. 

“Like a boomerang, the return of a former employee to our company brings a powerful message that demonstrates the ties that bind us are stronger than the journey that took them away,” stated Sarah Gonnella, Partner, VP of Marketing & Sales. “Everyone on our team is ecstatic and has embraced the return of Joel. It is a testament to our culture and the lasting connections we foster together as a team. Joel is a true professional and our clients and Blackbox Connector team will all benefit greatly.” 

Joel had previously served as Product Sales Manager for over five years with Full Sail Partners. As Clients Solutions Manager, he will be able to leverage his vast Deltek product knowledge to assist existing Deltek clients in realizing business value and getting the best possible return on their Deltek software investment. This includes working with strategic clients to help facilitate priorities and identify tools, resources, products, and services to help improve efficiency, streamline processes, and increase profits for clients.   

“Returning to Full Sail Partners in my new role as Client Solutions Manager feels like coming home," noted Joel Slater.  “I’m thrilled to be back working alongside our talented team and serving our valued clients.” 

In Joel’s new role as Client Solutions Manager, clients will benefit from a consummate professional who has our company culture and perspective of looking out for the client’s best interest. Not only does he understand how the Blackbox Connector can help maintain consistency between systems and streamline firm processes, but he can also partner closely with clients to evaluate future Blackbox Connectors that would provide even more solutions. 

For more information, please email Full Sail Partners’ Marketing Communications Department. 










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