In the News

Full Sail Partners, a Deltek Premier Partner and creator of the Blackbox Connector, continues to grow with the addition of Cate Phillips as a Relationship Manager. In this newly created role, Cate will assist clients with identifying Deltek software solutions, specifically modules available in Vantagepoint, that will benefit their firm along with providing product demonstrations. Cate’s background and strong ability to understand client needs will allow her to ensure clients are making the right investment for their firm.

Cate has been using Deltek products for more than six years and understands the unique requirements of professional services firms. Additionally, Cate has been an entrepreneur for most of her professional life owning a variety of businesses that focused primarily on marketing and communications. She also has a Bachelor of Science in Electrical Engineering.

“Having a business that is supported with the right technology solutions can ensure companies are realizing their maximum earning potential,’ stated Cate Phillips, Relationship Manager at Full Sail Partners. “I’m excited about this role and the opportunity to help clients with their continued success.”

As a relationship manager, Cate will work directly with clients to explore the Deltek software solutions that Full Sail Partners represents. Furthermore, Cate will demonstrate the different components of Deltek Vantagepoint so clients can get the full picture on how a project-centric ERP system can support all the roles within their firm.

“With the overwhelming amount of interest in Deltek Vantagepoint, we felt the addition of a new role was needed so that we can continue to meet all of our clients’ needs,” explained Sarah Gonnella, VP of Marketing and Sales at Full Sail Partners. “As we began to explore this new role, Cate was the obvious fit and the perfect addition to our team. Her enthusiastic attitude and abilities to understand complex business problems makes her a great asset to our current and future clients.”

For more information, please email Full Sail Partners’ Marketing Communications Department. Interested in meeting the rest of the crew? Check out the link below!

Full Sail Partners, a Deltek Premier Partner and technology consulting firm for AEC businesses, has been selected as a recipient of the 2021 Premier Award for Client Satisfaction by PSMJ Resources and Client Savvy. This recognition is given to firms that operate in the AEC industry and have demonstrated they provide a truly exceptional client experience. Full Sail Partners is proud of its commitment to provide client-focused technology solutions and services always considering what would work best for each individual firm.

The 2021 Premier Award for Client Satisfaction winners are chosen using survey data from over 300 firms. Based upon the survey responses, firms which really stand out regarding client feedback are given this prestigious distinction. Award recipients were honored at the 2021 PSMJ A/E/C THRIVE – The Growth, Profit, and Performance Summit held on September 22-24.

“Full Sail Partners understands the value of creating long lasting relationships with our clients that is built on our quality of service and mutual trust we develop during our engagements,” exclaimed Sarah Gonnella, VP of Marketing and Sales, Full Sail Partners. “We are proud of our team of consultants and the exceptional relationships they have built with our clients.”

Since 2009, Client Savvy has partnered with PSMJ to recognize the professional services firms around the globe that achieve the highest standards of excellence by the metric hardest to achieve: excellence recognized by a firm’s clients. Full Sail Partners began their journey several years ago and is honored to have been recognized with this achievement four years in a row.

“Full Sail Partners has recently won the coveted 2021 A/E/C Premier Award for Client Satisfaction, the architecture and engineering industry’s only data-supported recognition of superior service and project delivery. The annual Premier Award is granted based on 3rd party client survey research and analysis performed by PSMJ Resources and Client Savvy, two leading business management consulting organizations in the A/E/C space,” stated Gregory Hart, Marketing Director, PSMJ Resources. “Thank you to the entire team at Full Sail Partners for putting client interests first, doing great work, and exceeding expectations every day!”

For more information, please email Full Sail Partners’ Marketing Communications Department. Interested in meeting the rest of the crew? Check out the link below!

Full Sail Partners, a Deltek Premier Partner and creator of the Blackbox Connector, has announced the promotion of six consultants across the firm that support various client needs. These promotions are instrumental to support the future growth of Full Sail Partners as the firm adds new talent to the consulting team. With these promotions, Full Sail Partners will be able to showcase the experience and depth of knowledge of each consultant.

“Full Sail Partners has continuously grown over the past decade adding to our consulting team each year,” stated Scott Seal, VP of Consulting. “Along with the firm’s growth, many of our consultants have been developing and honing their skills over the years as well. As such, these promotions and titles represent each consultant’s level of expertise and allow us to bring up a new generation of consultants.”

Rana Blair, Tim Burns, Rick Childs, Heath Harris, and Nicole Temple have been promoted to Principal Consultants. To earn this distinction, each person has demonstrated an authoritative knowledge and understanding of their area of expertise for a minimum of 15 years. Principal Consultants at Full Sail Partners are expected to leverage their in-depth knowledge to guide clients on how to accelerate the business value on their Deltek software investment.

Theresa DePew and Amanda Roussel have been promoted to Senior Consultants. The Senior Consultant role requires a person to have at least five years of relevant experience in the professional services industry using Deltek products. In this role, Senior Consultants provide guidance to clients on improving business processes using Deltek Vision/Vantagepoint software as well assist in new software implementations. 

For more information, please email Full Sail Partners’ Marketing Communications Department. Interested in meeting the rest of the crew? Check out the link below!

Full Sail Partners, a Deltek Premier Partner, is delighted to announce the addition of Charlene Kerr to the consulting team as a senior consultant. Charlene will be tasked with assisting clients with improving financial processes and data migrations. Her extensive knowledge of Deltek Vision and Vantagepoint amongst other various ERP systems, and the unique accounting needs of the architecture and engineering (AE) industry gives her the insights required to assist clients seeking to improve upon their financial processes.

Charlene comes to Full Sail Partners with over a decade of finance and Deltek Vision consulting experience. Additionally, she spent several years in various roles at AE firms such as systems analyst and accounting/financial systems manager. During her professional career journey, Charlene also has learned SQL and SSRS for ad hoc reporting as well as creating integration packages for data migrations.

“Full Sail Partners is a great firm with a diverse team of professional services industry experts,” Charlene stated. “I am excited about the opportunity to work with their clients to improve financial processes and to provide guidance that can simplify otherwise complicated data migrations.”

In the role of senior consultant, Charlene will focus on aligning client’s Deltek Vision/Vantagepoint systems with their accounting processes to improve efficiencies. Furthermore, she will work closely with clients to preparing and extracting data from various systems for migration and reporting requirements. Throughout her career, Charlene has focused on being a data and finance expert in the AE industry and will apply this knowledge to assist clients with improving their financial processes.      

“Charlene has the experience to provide business solutions to our clients that are seeking to use Vantagepoint/Vision to its fullest capabilities,” Scott Gailhouse, Consulting Team Manager explained. “We are thrilled to have her as part of the consulting team, and we are more than confident our clients will find success with Charlene’s results.”

For more information, please email Full Sail Partners’ Marketing Communications Department. Interested in meeting the rest of the crew? Check out the link below!

Full Sail Partners, a Deltek Premier Partner, is pleased to announce the addition of Terri Agnew, CPA to the consulting team as a senior consultant. Terri will focus on the core finance functions of Deltek Vantagepoint and Vision which will further expand the consulting service capabilities of Full Sail Partners. Her in depth knowledge about the financial workings of professional services firms will allow her to help clients improve processes and efficiencies.

Terri has been working with Deltek Vision for 15 years with both engineering and architecture (AE) firms. During her tenure, she has served in various roles from senior manager of financial systems, Deltek consultant, to controller at two AE firms. Additionally, she is a certified public accountant and has earned certifications from Deltek as a Vision Certified Accountant and Vision Master Certified Professional.    

“I am excited to be part of the Full Sail Partners team and have the ability to collaborate with and learn from a great group of professionals,” stated Terri. “They have a vast array of industry and consulting experience, and a primary goal to find the best solutions for our clients.”

As a senior consultant, Terri will work directly with clients to evaluate finance processes to ensure that their Deltek Vantagepoint or Vision system is configured to meet the overall needs of the firm. Futhermore, she will work closely with clients to ensure their needs for various custom requirements are correctly conveyed to the Full Sail Partner custom development team. Terri’s experiential knowledge of the workings of AE firms and Deltek products will make her a great asset to Full Sail Partners and their clients.

“Terri is an enthusiastic individual that gets excited when faced with a complex challenge,” Scott Gailhouse, Consulting Team Manager said. “Her extensive Deltek knowledge and experience as a controller for AE firms are invaluable assets and I am confident our clients will benefit greatly from intuitiveness and problem-solving skills.”

For more information, please email Full Sail Partners’ Marketing Communications Department. Interested in meeting the rest of the crew? Check out the link below!

Full Sail Partners has once again been ranked on the VAR 100 list by Accounting Today as one of the leading value-added software resellers in the accounting industry. Each year, Accounting Today selects 100 VARs to acknowledge their accomplishments in the accounting software industry. The top VARs are chosen from firms focused on sales and implementation of accounting and enterprise resource planning (ERP) software. Accounting Today uses criteria such as revenue, number of offices and staff size to generate the list of top VARs. Being distinguished as a top 100 VAR indicates that Accounting Today is overwhelmingly confident with the firm’s services and knowledge of business accounting principles and the software required to support operations.

According to Accounting Today, VARs on the 2021 list indicated that much like last year, the necessity of the cloud continued to drive more business. Furthermore, this demand generated the need to hire more staff to keep up with the demand of cloud implementations. Additionally, cloud implementations led the way to more business with companies needing assistance with data analytics and forecasting capabilities.

“Full Sail Partners is once again thrilled to be part of Accounting Today’s 2021 Top VAR 100 list,” stated Sarah Gonnella, VP of Marketing and Sales at Full Sail Partners. She continued, “With the unprecedented demand for the cloud, we had to add key team members to our staff to ensure we were able to meet our clients’ growing needs, which included an extraordinary demand for our Blackbox Connector for Informer. The Informer integration provides our clients with unparalleled business intelligence and analytical capabilities that have never been available to Deltek Vantagepoint/Vision users.”

Accounting Today is a leading provider of online business news for the accounting community, offering breaking news, in-depth features, and a host of resources and services. The VAR 100 list is an annual report developed to rank the top technology resellers in the accounting and ERP spaces.  

For more information, please email Full Sail Partners’ Marketing Communications Department. 

Full Sail Partners, a Deltek Premier Partner, is excited to announce the promotion of Amanda Roussel to CRM Consultant. In this role, she will work with the marketing and sales teams in professional services firms to strategize on how to centralize, optimize and streamline their Deltek Vantagepoint CRM processes.

Since joining the Full Sail Partners’ marketing team in 2020, she has been focused on assisting clients with the upgrade process from Deltek Vision to Vantagepoint. This experiential knowledge of the upgrade process will allow Amanda to both help more clients and Full Sail Partners continue to meet the growing demand for Vision to Vantagepoint transition services. 

“I have worked with various roles within firms throughout my career and learned to appreciate how firm wide strategies can give firms a competitive advantage. Establishing efficient CRM processes gives firms the tools they need to build and enhance client relationships. To me, business is about how I can help others reach success,” stated Amanda Roussel.

With more than fifteen years of marketing experience in the AEC industry, Amanda is very familiar with the challenges that clients face in their day-to-day business operations. She also understands how these issues can be addressed utilizing both Deltek Vision and Vantagepoint and is aware of the impact CRM has on developing client relationships. She will focus on helping firms learn how to manage their client, pursuit and campaign data to build stronger relationships with their clients.

“Amanda has already become an integral part of our Vantagepoint upgrade and CRM implementation team. Her past Deltek Vantagepoint experience along with her enthusiastic and professional demeanor makes her an ideal consultant,” stated Sarah Gonnella, VP of Marketing & Sales. “We are excited to have another rock star consultant on our team!”

For more information, please email Full Sail Partners’ Marketing Communications Department.

Full Sail Partners is excited to welcome Tasia Grant as Human Resources Consultant. In this position, she will help clients reimagine their HR practices to meet the future human capital management (HCM) needs of the professional services industry. Over the past year, many AEC firms have had to examine new ways to respond to the global pandemic and remote working while simultaneously onboarding a new generation into the workplace. As a result, these professional services firms have had to completely readjust to meet changing HR needs to support those changing ideologies. Therefore, to assist in these endeavors, Full Sail Partners has hired Tasia Grant, PHR due to her extensive HR background in the professional services industry.

“In 2020, AEC firms like many other industries had to quickly readjust their HR processes to accommodate for remote workforce needs. Our firm has been working remote for more than two decades and we believe that focusing on employees and human capital management processes should be a huge focus for firms moving forward. Those that don’t make HR a priority at their firm will continue to struggle with finding and keeping great talent,” stated Sarah Gonnella. “Having Tasia on our team, we can now help firms strategize and focus on HR best practices. Tasia has both the experience and knowledge to benefit professional services firms of all sizes when it comes to human capital management.”

Tasia has a considerable background in Human Resources Management incorporating ten years of AEC industry experience, as well as six years of independent HR consulting. To ensure value to clients, Tasia will be providing comprehensive human resources best practice content and consulting services including change management, conflict resolution, talent acquisition and interviewing, onboarding, mentoring and employee relations, performance and development goals, record management, Equal Employment Opportunity (EEO) management and training/development. Offering such a variety of HCM topics will benefit firms of all sizes and focus areas.

“I am so excited to join Full Sail Partners and use my extensive background in Human Resources to help firms realize their human capital management goals,” stated Tasia Grant. “I have a deep understanding of what professional services firms desire regarding HR practices, and I am looking forward to providing them with valuable information to help elevate the industry.”

Tasia’s diverse HR skillset will be an asset to existing clients who desire consulting and an attractive resource for any new clients interested in improving their HCM processes. As a Human Resources Consultant for Full Sail Partners, Tasia will be the point of contact for firms wishing to explore implementing HR best practices and HCM solutions. She will also be focused on providing blog and HR best practice content to help educate the professional services industry.

For more information, please email Full Sail Partners’ Marketing Communications Department.