In the News

Full Sail Partners, a Deltek Premier Partner, is excited to announce the promotion of Amanda Roussel to CRM Consultant. In this role, she will work with the marketing and sales teams in professional services firms to strategize on how to centralize, optimize and streamline their Deltek Vantagepoint CRM processes.

Since joining the Full Sail Partners’ marketing team in 2020, she has been focused on assisting clients with the upgrade process from Deltek Vision to Vantagepoint. This experiential knowledge of the upgrade process will allow Amanda to both help more clients and Full Sail Partners continue to meet the growing demand for Vision to Vantagepoint transition services. 

“I have worked with various roles within firms throughout my career and learned to appreciate how firm wide strategies can give firms a competitive advantage. Establishing efficient CRM processes gives firms the tools they need to build and enhance client relationships. To me, business is about how I can help others reach success,” stated Amanda Roussel.

With more than fifteen years of marketing experience in the AEC industry, Amanda is very familiar with the challenges that clients face in their day-to-day business operations. She also understands how these issues can be addressed utilizing both Deltek Vision and Vantagepoint and is aware of the impact CRM has on developing client relationships. She will focus on helping firms learn how to manage their client, pursuit and campaign data to build stronger relationships with their clients.

“Amanda has already become an integral part of our Vantagepoint upgrade and CRM implementation team. Her past Deltek Vantagepoint experience along with her enthusiastic and professional demeanor makes her an ideal consultant,” stated Sarah Gonnella, VP of Marketing & Sales. “We are excited to have another rock star consultant on our team!”

For more information, please email Full Sail Partners’ Marketing Communications Department.

Full Sail Partners is excited to welcome Tasia Grant as Human Resources Consultant. In this position, she will help clients reimagine their HR practices to meet the future human capital management (HCM) needs of the professional services industry. Over the past year, many AEC firms have had to examine new ways to respond to the global pandemic and remote working while simultaneously onboarding a new generation into the workplace. As a result, these professional services firms have had to completely readjust to meet changing HR needs to support those changing ideologies. Therefore, to assist in these endeavors, Full Sail Partners has hired Tasia Grant, PHR due to her extensive HR background in the professional services industry.

“In 2020, AEC firms like many other industries had to quickly readjust their HR processes to accommodate for remote workforce needs. Our firm has been working remote for more than two decades and we believe that focusing on employees and human capital management processes should be a huge focus for firms moving forward. Those that don’t make HR a priority at their firm will continue to struggle with finding and keeping great talent,” stated Sarah Gonnella. “Having Tasia on our team, we can now help firms strategize and focus on HR best practices. Tasia has both the experience and knowledge to benefit professional services firms of all sizes when it comes to human capital management.”

Tasia has a considerable background in Human Resources Management incorporating ten years of AEC industry experience, as well as six years of independent HR consulting. To ensure value to clients, Tasia will be providing comprehensive human resources best practice content and consulting services including change management, conflict resolution, talent acquisition and interviewing, onboarding, mentoring and employee relations, performance and development goals, record management, Equal Employment Opportunity (EEO) management and training/development. Offering such a variety of HCM topics will benefit firms of all sizes and focus areas.

“I am so excited to join Full Sail Partners and use my extensive background in Human Resources to help firms realize their human capital management goals,” stated Tasia Grant. “I have a deep understanding of what professional services firms desire regarding HR practices, and I am looking forward to providing them with valuable information to help elevate the industry.”

Tasia’s diverse HR skillset will be an asset to existing clients who desire consulting and an attractive resource for any new clients interested in improving their HCM processes. As a Human Resources Consultant for Full Sail Partners, Tasia will be the point of contact for firms wishing to explore implementing HR best practices and HCM solutions. She will also be focused on providing blog and HR best practice content to help educate the professional services industry.

For more information, please email Full Sail Partners’ Marketing Communications Department.

Full Sail Partners, a Deltek and Client Feedback Premier Partner, is honored to announce that Scott Gailhouse has been promoted to Principal Consultant. Scott's extensive industry knowledge and proven consulting acumen will be an asset as professional services firms continue to seek ways to further leverage their investment in Deltek Vision.

As Principal Consultant, Scott will be responsible for process and service development including best practices and implementation protocols. He will also be responsible for overseeing the skill development of Full Sail Partners' consulting staff, the development of quality-driven implementation strategies, client management and implementation compliance.

"I am extremely excited about my new position and my continued growth within Full Sail Partners," said Scott Gailhouse. "I believe that this role will give me the opportunity to enhance our consulting practice and concentrate on how our firm can further add value to our client's knowledge of Deltek Vision. My focus, along with the other consultants will be to continually seek ways to improve our training model to better utilize Vision's capabilities, provide best practice recommendations while boosting productivity."

Scott Gailhouse has been actively involved in the Deltek community for more than 20 years. With a focus on financial solutions and best practices, Scott has leveraged his extensive knowledge of the professional services industry to assist firms with making the move to an ERP.

"It is with great pleasure that we recognize Scott's strong leadership and expertise," said Scott Seal, Full Sail Partners' Vice President of Consulting. "Scott continues to bring in-depth knowledge and experience to the table, working with his clients and colleagues to create innovative solutions to help achieve maximum value out of Deltek Vision."

Want to learn more about the Full Sail Partners' team? Check out our crew!
 

Full Sail Partners, a Deltek Premier Partner, is excited to announce the addition of Ryan Felkel as a Marketing and Communication Specialist. In this role, Ryan will join the marketing and business development team to identify new market verticals outside of the architectural and engineering industry. With the addition of Ryan, Full Sail Partners is prepared to expand their offering to a broader range of customers who may not have realized how our products can streamline their processes and increase their profitability.

“I am honored to be a member of the Full Sail Partners team,” Ryan said. “Full Sail Partners has a world class set of products and services to assist project-based firms with managing their complex and growing needs. Their strong focus on customer satisfaction coupled with their great mix of products and services will assure that Full Sail Partners remains a valued and trusted partner to their customers well into the future.”

Ryan has nearly five years of experience in energy markets. During this time, he was an accomplished proposal manager and marketing professional working for a company that provided demand side management services for electric and gas utilities across North America. It is his goal to utilize this experience to provide a fresh perspective and new ideas to foster relationships with these new market verticals.

“As a Deltek Premier Partner, our firm has led the charge in expanding and servicing new market verticals beyond the architectural and engineering industry.” stated Sarah Gonnella, VP of Marketing and Sales. “Ryan’s self-starter attitude and marketing acumen will help our firm continue to position our existing products and services into new markets. I’m excited to have Ryan join our marketing team to focus exclusively on targeting new project-focused professional service firms. We recognize the need to continue to service our existing clients, and therefore have split our existing marketing role into two. This allows our firm to have a dedicated marketing resource that will focus on customer satisfaction and ensure our existing clients know about new features, products and services, while Ryan focuses on these new market verticals.”

Want to learn more about the Full Sail Partners' Team? Check out our crew!

Full Sail Partners, Deltek Premier Partner, is pleased to announce the addition of Gina Stamper to the client services team. Gina has joined the firm in the role of West Coast Account Manager and will provide account services for Full Sail Partners’ clients in the Mountain and Pacific regions. She will work as a liaison between Full Sail Partners and clients, helping to build an openly collaborative community.

Gina joins Full Sail Partners with 15 years of accounting and finance experience in the technology, mortgage and telecommunication industries where servicing client needs is essential to success. Gina previously spent five years as a senior account manager servicing Deltek Vision Clients.

“I’m very enthusiastic about the opportunity to continue working hand-in-hand with Deltek Vision account holders,” said Gina Stamper. “The professional services market is rapidly developing and so are the needs of our end users. I look forward to this opportunity to help customers as their companies evolve.”

Full Sail Partners’ Account Management Program is designed to serve the needs of the Deltek client base and promote greater engagement. This position will serve as an additional resource to address client questions and provide a dedicated resource for those on the West Coast. Full Sail Partners now provides account management services from 8 a.m. to 8 p.m. EST, extending its service availability an additional three hours.

“Gina’s work ethic, experience, and passion for customer service make her the ideal candidate for this position,” said Wendy Gustafson, Full Sail Partners’ vice president / general manager. “We’re confident in Gina’s knowledge of the Deltek Vision product set and her proven ability to maintain great relationships with existing customers, while helping to develop new accounts.”

For more information, please email Full Sail Partners’ Marketing Communications Department. Interested in meeting the rest of the crew? Check out the link below!

Full Sail Partners, a Deltek Premier Partner, is pleased to announce that Kevin Hebblethwaite, FSMPS, CPSM, has joined Full Sail Partners in a full-time capacity as a Senior Consultant. Kevin is familiar with what it takes to help firms improve information sharing and develop reporting capabilities across departments. The recent expansion of the Full Sail Partners’ staff is a reflection of the firm’s dedication to providing clients with the most talented professionals the industry has to offer.

As a Senior Consultant, Kevin will continue to help firms leverage their investments in the Deltek Vision platform to track, manage, and monitor results for their marketing and business development initiatives; streamline the proposal process through automation; and improve their client relationships. He will lead and expand Full Sail Partners’ consulting services for the Client Feedback Tool, which helps professional services firms manage expectations and improve the overall client experience.

“I am thrilled to be a part of the Full Sail Partners’ team," said Kevin. “I’ve spent most of my career developing professional service relationships, helping people improve their systems and processes. I look forward to continuing that tradition with Full Sail’s current and future clients who seek to elevate the value they can extract from good information management.

Kevin Hebblethwaite has been involved in the Deltek community and the professional services industry for more than 15 years. Kevin served as the National President of the Society for Marketing Professional Services (SMPS) in 2012-2013. His previous experience as an engineering firm executive and familiarity with Deltek Vision across departmental functions allow him to effectively assist professional services firms in taking a more comprehensive and integrated approach to managing their marketing and business development information. According to Kevin, “Marketers have a unique opportunity in the professional services environment to become more data-driven contributors to their firms’ strategic direction, and Deltek Vision provides a great platform to do so.”

“Kevin is an important strategic addition to our team as we look to expand our service practice,” said Sarah Gonnella, Full Sail Partners’ Vice President of Marketing and Sales. “We are excited to have him take the lead in bridging together our consulting services for Deltek Vision and the Client Feedback Tool. His unique perspective, knowledge, and persistence make him the perfect fit to deliver the best possible results.”

For more information, please email Full Sail Partners’ Marketing Communications Department or visit the Full Sail Partners’ website at www.FullSailPartners.com.

About Full Sail Partners 
Full Sail Partners provides client-focused technology services and solutions for more than 1,000 professional services firms nationwide. As Premier Partners for Deltek and the Client Feedback Tool, Full Sail Partners helps project-based firms fully integrate their business processes by connecting their front end and backend systems. We seek to help organizations identify the critical resources needed to create a faster, more efficient, and cohesive business infrastructure. 

Full Sail Partners, a Premier Partner for Deltek and the Client Feedback Tool, is pleased to announce the recent hire of Peter Nuffer who will join the Full Sail team as the Director of Product Development. In this role, Peter will manage the build-out of next generation integrations that provide advanced functionality like the Client Feedback Tool integration with Deltek Vision, and work with Full Sail Partner’s client’s on initiatives that require development of reports, BI, workflows and integration with other platforms. With a proven record of developing innovative custom solutions, Peter has previously been employed with Full Sail Partners for five years, and spent the last two years focusing on software product management.   

“I am extremely excited about rejoining the Full Sail Partners team and taking on this new position," said Peter Nuffer, Director of Product Development. “I look forward to making an immediate impact for Full Sail Partners, as well as the Deltek ecosystem. We have many innovative extensions to the core product’s functionality that will help professional services firms streamline processes, engage clients, and capitalize on opportunities to build their business. Our development team is committed to providing best in class service and product offerings that will help clients get the most out of their Deltek Vision system while leveraging other technologies crucial to their operations.  The focus on extensibility of the already comprehensive Deltek Vision core product will help the Deltek Vision ERP product remain competitive within new market verticals”

Peter Nuffer rejoins Full Sail Partners with over 20 years of experience in the software and technology field. A creative technology professional, Peter has an enthusiastic focus on developing technology solutions and working with business leaders to identify efficiency centric process improvements through technology. His extensive experience developing solutions that automate, simplify, and improve operations makes him a value-added partner to any professional services organization.

“We welcome Peter back to the Full Sail Partners team and are excited about the opportunity to further enhance our clients experience with Deltek Vision through Peter’s development efforts,” said Scott Seal, Full Sail Partners’ Vice President of Consulting. “Peter is a long-time ally of Full Sail Partners, and is one of the leading developers for Deltek Vision customization solutions. We believe that Peter offers our professional services user base the ability to take their ERP system to the next level.”

For more information, please email Full Sail Partners’ Marketing Communications Department or visit the Full Sail Partners’ website at www.FullSailPartners.com.

About Full Sail Partners
Full Sail Partners provides client-focused technology services and solutions for more than 1,000 professional services firms nationwide. As Premier Partners for Deltek and the Client Feedback Tool, Full Sail Partners helps project-based firms fully integrate their business processes by connecting their front end and backend systems. We seek to help organizations identify the critical resources needed to create a faster, more efficient, and cohesive business infrastructure.

Full Sail Partners – Keep Your Business on Course. | For more on Full Sail Partners profile and background on the Full Sail Partners crew, visit us at http://www.fullsailpartners.com.
 

Full Sail Partners, Deltek Premier Partner, is pleased to announce its recent hire of Nicole Temple who will join the Full Sail Partners team as a Senior Consultant. Within this role, Nicole will provide consulting and training to Deltek Vision users. Ms. Temple has a proven background supporting firms through system implementation and user training. With this most recent hire, Full Sail Partners continues to provide clients with the most knowledgeable professionals in the industry.

“I believe my unique experience of working with Deltek Vision as both the front end as an accounting user, and back end as a consultant will provide clients with a strong functional foundation to address their daily challenges,” said Nicole Temple. “With the introduction of Vision 7.1, I look forward to bringing my passion for training to Full Sail Partners to assist clients with the transition from legacy software and prior versions, to gain more from their Deltek experience.” 

Nicole Temple comes to Full Sail Partners with 15 years of experience A/E/C industry. Most recently, Nicole worked for Deltek University providing clients with Deltek Vision system implementation, customized and front-end training. Through her rich history working with Deltek Vision, Nicole is uniquely qualified to assist firms in the training and implementation of Deltek Vision software, methodologies, and best practices.

Nicole Temple’s appointment comes shortly after the one year anniversary of Full Sail Partners. "Full Sail Partners is excited to add Nicole to our Consulting staff solidifying a very strong Consulting Team" said Scott Seal, Vice President at Full Sail Partners. "Nicole’s depth of experience, energy, enthusiasm with Deltek Vision and proven track record of success are exactly what the company needs for its next major phase of growth to ensure great service to our clients."

For more information, please contact Full Sail Partners’ Marketing Communications Department or check out the rest of the Full Sail Partners Deltek Vision Consulting Team.