Webinars


Expand your knowledge with our free video content.

AI Solutions for Vantagepoint Enabling Next-Level Productivity Learn how project-based firms use AI solutions with Deltek Vantagepoint to gain fast, accurate insights, boost productivity, and avoid common AI pitfalls. Discover practical strategies for integrating AI with your workflows in this expert-led session. View Details
Upgrades, Imports & Mergers—Oh My! Navigating Data Migrations with Confidence Discover best practices for data migrations, upgrades, imports, and merges in this expert-led webinar with Jennifer Stevland. Learn how to avoid common pitfalls and ensure a smooth transition for your ERP and CRM systems. View Details
Unlock the Power of the Vantagepoint Process Server Join our Deltek Vantagepoint Mini-Demo to master the Process Server. Learn how to automate workflows, manage queues, and optimize system processes. Register now! View Details
15 Must-Know Features to Supercharge Your Deltek Vantagepoint Efficiency Discover 15 must-know features to supercharge your Deltek Vantagepoint efficiency in this free webinar. Learn time-saving tips, accounting hacks, and automation tools to help you work smarter, not harder. Register now! View Details
Mastering Vantagepoint Connect Add-In for Outlook CRM Success Learn how to streamline your CRM workflow with Deltek Vantagepoint Outlook Connect in this mini-demo. Discover how to manage contacts, sync calendars, log activities, and simplify scheduling—all within Outlook. View Details
Preparing for a Successful Move from Vision to Vantagepoint: 2025 Update Learn how to successfully upgrade from Deltek Vision to Vantagepoint in this free live webinar. Full Sail Partners’ experts will walk you through a proven 3-step process, share real-world upgrade strategies, and provide key insights on Deltek Vision Sustaining Support. View Details
Seamlessly Sync Employee Data Between Deltek Vantagepoint and ADP Workforce Now See how connecting Deltek Vantagepoint with ADP Workforce Now can help eliminate entering and maintaining employee data in two separate systems. View Details
Scaling Up: Why this Small Business Migrated from Sage to Deltek Vantagepoint Outdated systems holding your small A/E firm back? GOTECH faced the same struggle—and made a bold move to Deltek Vantagepoint. View Details
Deltek Vision to Vantagepoint Upgrade Resources Watch this mini demo to discover essential resources for upgrading from Deltek Vision to Vantagepoint. Learn about Full Sail Partners’ Readiness Report, the 3-step upgrade process, and Deltek’s Readiness Portal. View Details
Bulk Up Your Efficiency: Mastering Deltek Vantagepoint’s Bulk Update Feature Explore Deltek Vantagepoint’s new Bulk Update feature available in 7.0. Save time and streamline data management with tools to update multiple records at once. Perfect for Deltek users looking to boost efficiency! View Details
Failure Happens! Is Your Firm Prepared to Recover Your Data Learn how to protect your on-prem Deltek Vision and Vantagepoint systems, prevent failures, and recover quickly. Register now to access expert insights and a disaster recovery checklist. View Details
Powering Project Success with Deltek Vantagepoint – Timesheet Assist Discover how Deltek Vantagepoint 7.0’s Timesheet Assist simplifies time entry with smart reminders, quick entry options, and customizable settings. Ensure accurate timekeeping and improve project management in just a few steps. View Details
Fun with Dashboards in Deltek Vantagepoint Join our 15-minute mini-demo on September 18 at 1pm ET to learn how to unlock the full potential of Deltek Vantagepoint dashboards. Discover memo dashboards, enhance data visualization, and more! View Details
Ready-to-Use Informer Dashboards for Business Development Professionals Join our July 31st demo at 1 P.M. E.T. to see how Blackbox Connector integrates Deltek Vantagepoint with Informer BI for real-time, actionable insights through Ready-to-Use Dashboards. View Details
Powering Project Success with Deltek Vantagepoint -Expedite Labor Planning Discover how Deltek Vantagepoint’s "Fill Hours Per Day" feature, introduced in Vantagepoint 6.5, streamlines labor planning for your firm. Join our mini demo on August 21, 2024, at 1pm ET! View Details
Powering Project Success with Deltek Vantagepoint -Expedite Labor Planning Discover how Deltek Vantagepoint’s "Fill Hours Per Day" feature, introduced in Vantagepoint 6.5, streamlines labor planning for your firm. Join our mini demo on August 21, 2024, at 1pm ET! View Details
Hear from Your Peers: Embracing Change for Success Join us and discover how DKS, a 150+ person firm, tackled the massive upgrade from Vision to Vantagepoint while juggling nine different systems. View Details
Enhancing Efficiency: How WK Dickson’s Marketing Team Reclaimed 25% of Their Time Learn how WK Dickson's marketing team reclaimed 25% of their time by integrating OpenAsset and Deltek Vantagepoint to streamline their workflows. View Details
Employee Perks That Work: Incentives Beyond Good Salaries Tasia Grant, our Senior HR Consultant, will share the perks leading companies provide to increase employee engagement and retention. View Details
Powering Project Success with Deltek Vantagepoint – Streamline AP Approvals with ICR Technology Learn how Intelligent Character Recognition (ICR) technology can quickly streamline your AP process by significantly reducing manual data entry and increasing efficiency.  View Details
What's New in Deltek Vantagepoint 7.0 Almost every role at project-based firms will benefit from the new features in Deltek Vantagepoint 7.0. View Details
Powering Project Succes with Deltek Vantagepoint – Exploring KPI Dashparts Elevate your dashboarding with Deltek Vantagepoint's KPI Dashparts! Learn from expert Terri Agnew how to seamlessly integrate and customize key metrics for informed decision-making. View Details
Impactful Conference Strategies with Kristy Koger LaRose Explore effective strategies to maximize ROI from conferences through strategic planning and overcoming biases. Learn from an expert how to transform conference experiences and enhance your strategy. View Details
Ready-to-Use Informer Dashboards for Project Managers and Financial Management Empower project managers and financial teams with ready-to-use Informer dashboards, offering instant access to critical data points for enhanced performance and organizational success. Join the demo on April 24 at 1pm ET. View Details
Inside the Upgrade: Deltek Vision to Vantagepoint with a Former Client Hear from a former client who upgraded his firm to Vantagepoint and is now working at Full Sail Partners! View Details
Ready-to-Use Informer Dashboards for Employee Self-Service and Effective Team Management Empower your team with ready-to-use Informer dashboards for effective employee self-service and team management. Drive success with data-driven decisions. Sign up for this demo today! View Details
Embracing Diversity, Equity, Inclusion, and Belonging in Project-Based Work We'll unravel the complex tapestry of DEI&B and its transformative impact on our industry. View Details
How to Better Manage AR with Varying Project Payment Terms See how simplify complex varying project payment terms to better manage accounts receivables (AR) Deltek Vantagepoint in our mini-demo! View Details
Hear from Your Peers: How to Monitor Your Projects’ Financial Health Projects are the heartbeat of every professional services firm, and in this session, we will explore how to keep this heart strong and beating steadily. View Details
Automating CRM Success with Deltek Vantagepoint Workflows Unlock the potential of Deltek Vantagepoint for CRM success! Join our webinar with Lindsay Diven, Marketing Manager, as she guides you through the transformative power of automated workflows. View Details
Charting a Course for Impactful AEC Marketing Meetings Are you striving to make your firm's marketing and business development (BD) meetings more productive and impactful? View Details
Powering Project Success with Deltek Vantagepoint – Introducing the Revenue Forecasting Tool Discover Deltek Vantagepoint's revolutionary Revenue Forecasting Tool with live demos by Principal Consultant Rana Blair View Details
Powering Project Success with Deltek Vantagepoint – Mobile Time and Expense Discover the future of professional services mobility in an exclusive demo led by consultant Amanda McClain, showcasing how Deltek Vantagepoint's mobile features enhance project financial performance. View Details
What’s New in Deltek Vantagepoint 6.5 Almost every role at project-based firms will benefit from the new features in Deltek Vantagepoint 6.5. View Details
Different Ways to View & Manage Resources in Deltek Vantagepoint Enhance Resource Management with Deltek Vantagepoint - Join our mini-demo on September 27th to unlock the power of Resource View and optimize your team's scheduling and utilization. View Details
Unraveling HR Challenges in Professional Services Firms Discover the transformative influence of a skilled HR consultant on your company's HR strategy and financial performance in this LinkedIn Live replay. View Details
Powering Project Success with Deltek Vantagepoint – Unlocking Deltek Vantagepoint Dashboards: Tips & Tricks for Maximum Impact! Maximize Deltek Vantagepoint dashboards with insider tips in a mini-demo for enhanced project visibility, streamlined financial insights, and data-driven decisions! View Details
Insight - Driven Project Management with Informer’s Planning Dashboard Maximize Deltek Vantagepoint dashboards in a brief demo for enhanced project visibility, streamlined financial insights, and data-driven decisions! View Details
Navigating Growth: Optimizing HR Functions to Propel A/E Firms Forward (LinkedIn Live) Build a strong HR foundation for your company's growth, covering everything from attracting top talent to fostering innovation and optimizing performance management. View Details
Powering Project Success with Deltek Vantagepoint – Marketing & Sales Oversight in Deltek Vantagepoint Dashboards Learn how these dashboards can optimize your sales and marketing strategies and drive revenue growth. View Details
Powering Project Success with Deltek Vantagepoint – Finance & Project Accounting Oversight in Deltek Vantagepoint Dashboards Explore dashboards to track vital metrics like revenue, expenses, and profitability, enabling more informed financial and project management decisions. View Details
What's New in Vantagepoint 6.0 Almost every role at project-based firms will benefit from the new features in Deltek Vantagepoint 6.0. View Details
Powering Project Success with Deltek Vantagepoint – Project Management Oversight in Deltek Vantagepoint Dashboards Discover how the Project Management Oversight Dashboards in Deltek Vantagepoint can help you stay on top of key metrics like budget, schedule, and resource allocation. View Details
Maximizing Your Project-Based Firm: Tips for Successful System Integrations Looking to integrate your system? Watch this replay to dive into the nitty-gritty of system integration, exploring various options, and sharing juicy tips to ensure your success. View Details
Powering Project Success with Deltek Vantagepoint – Streamlining Payment Communications with Email Templates See how to simple it is to create and customize email templates for electronic payments of expense reports, vendors, and payroll with Deltek Vantagepoint. View Details
How Phased Retirement Can Benefit A&E Firms and Employees Are you curious about the options for phased retirement career paths? In this replay, we discuss the benefits and challenges of phased retirement for A&E firms. View Details
Powering Project Success with Deltek Vantagepoint – Maximizing Efficiency and Accuracy in Invoice Creation with Vantagepoint's Mark-Up on Draft Invoices feature Using Deltek Vantagepoint's mark-up on draft invoices feature you can help streamline your invoice creation process, reduce errors, and improve efficiency. View Details
Best Practices to Roll Out Your CRM System Learn to plan and execute a seamless roll-out, drive adoption, and overcome common challenges for success! View Details
Filter Your Data with Ease: The Benefits of Informer's Global Dashboard Filtering Feature See how many benefits Informer's global dashboard filtering feature provides. View Details
Powering Project Success for Deltek Vantagepoint - Utilize Schedule Dependencies for Resource Planning Using Deltek Vantagepoint Resource Planning schedule dependencies your teams can see the overall projects schedule and easily make changes. View Details
Powering Project Success with Deltek Vantagepoint – Mobile CRM Watch this mini demonstration to see how simple the Deltek Vantagepoint Mobile CRM feature makes accessing and updating records from anywhere! View Details
Why Employee Engagement Should Be a Top Priority in 2023 Watch this replay as we talk about how to engage your employees upfront and discuss more why companies should always put employee engagement as a top priority. View Details
Powering Project Success with Deltek Vantagepoint - Using Contract Management to Drive Efficiencies See how firms can use Vantagepoint Contract Management to analyze project financial success. View Details
A Modern Approach to Managing Holiday Contact Lists See how by using Vantagepoint Marketing Campaigns you’ll take the stress out of holiday list development – for you and your colleagues. View Details
Powering Project Success with Deltek Vantagepoint – A Small, but Mighty Enhancement with Saved Views See how this seemingly minor change, saved views, is making big waves with Deltek Vantagepoint users. View Details
Reimagining HR Practices to Meet Human Capital Management Needs Watch this webinar to learn more about how architecture/engineering firms can meet their top human capital management (HCM) needs by reimagining their HR practices. View Details
Utilizing the Search Functionality Learn how the search function in Deltek Vantagepoint can help you find the information you need when you need it! View Details
Using Informer Templates to Easily Create Firm Documents See how connecting Deltek Vantagepoint with Informer can help eliminate SSRS custom reports and quickly generate firm documents and proposals. View Details
Powering Project Success with Deltek Vantagepoint - Introduction to Contract Management See how Deltek Vantagepoint’s Contract Management Tool helps to manage your firm’s contracts and compensation. View Details
Powering Project Success with Deltek Vantagepoint -Manage Fixed Assets See how Deltek Vantagepoint makes it easy to see an accurate view of assets in one place. View Details
Rebounding and Staying Ahead of the Game: Attract and Retain Top Talent using Reskilling and Upskilling Learn more about the newest talent management trends – reskilling and upskilling – and how AEC firms are using these to staying ahead of the talent game. View Details
What’s New in Deltek Vantagepoint 5.0 Almost every role at project-based firms will benefit from the new features in Deltek Vantagepoint 5.0. View Details
Manage Images, Showcase Projects and Win More Business with an Integrated TechStack See how to connect Deltek Vantagepoint with OpenAsset to help manage digital assets and win new business. View Details
Powering Project Success with Deltek Vantagepoint -Approval Center See how employees, such as project managers and supervisors, can use the Deltek Vantagepoint Approval Center to review and then approve or reject records. View Details
Powering Project Success with Deltek Vantagepoint -Redistribute Planned Project Hours See how Vantagepoint’s Resource Planning makes it easy to plan for unplanned project changes. View Details
The Differences Between Deltek Vision and Vantagepoint CRM Learn about the CRM-focused differences between Deltek Vision and Vantagepoint from one of our CRM consultants, Amanda Roussel. View Details
Easily Create Business Intelligence Visuals with Informer Using the firm’s Deltek data with the Informer Discover tool streamlines the visualization process to make it easy and less intimidating. View Details
Powering Project Success with Deltek Vantagepoint -Integrated End to End Payroll Solution See how Deltek Vantagepoint’s payroll module makes it easy to pay employees. View Details
Workplace Culture: What About Your Company Attracts AND Keeps Great Employees? Join this webinar to learn more about firm culture trends and best practices to incorporate those into your professional services firm. View Details
Is Deltek Vantagepoint Planning Ready for You? Watch this webinar to learn how the upgrade from Deltek Vision to Vantagepoint will help those that are responsible for managing and delivering projects. View Details
Automate Expense and Invoice Management with Deltek Vantagepoint and SAP Concur See how the Blackbox Connector for Deltek Vantagepoint and SAP Concur allows firms to manage expense and invoice processing. View Details
Introducing a New Contact and Email Management Tool for Deltek Vantagepoint See how this free tool from Blackbox Connector can help maintain contact and email information quickly in Deltek Vantagepoint. View Details
Introducing New Features in Deltek Vantagepoint 4.5 With Deltek Vantagepoint 4.5, enhancements have been made to help streamline processes for every role at your firm. Find out more in this webinar! View Details
Better Results: Skills Development and Corrective Action Plans Watch this webinar to learn the difference between performance improvement and corrective action plans, and which action will yield the best results. View Details
5 Ways Technology Powers Process Improvement for Project Managers Find out how Construction Project Managers influence job costing and provides insight on how Deltek + ComputerEase can help. View Details
Email Marketing Trends for Professional Services Firms Email marketing is flourishing in most industries, however professional services haven't yet embraced it. Change that now at your firm with these tips. View Details
Organizational Change Management: A New Paradigm in a Post-COVID Era Start treating change management as a project with a clear path to desired outcomes. View Details
Introducing New Features in Deltek Vantagepoint 4.0 With Deltek Vantagepoint 4.0, enhancements have been made to improve your firm’s ability to process accounts receivable invoices faster. Find out how! View Details
How Was the Deltek Vision to Vantagepoint Upgrade Process for Your Peers? Don't take our word for it! Hear what your peers have to say about the Deltek Vision to Vantagepoint upgrade process. View Details
Embrace the Inevitable: Create Positive Resolutions Out of Workplace Conflict Workplace conflict is inevitable. However, having a strategy to find positive resolutions can create great learning opportunities. View Details
The Project Lifecycle of Deltek Vantagepoint Learn why Deltek Vantagepoint is the essential tool for professional services firms to successfully deliver profitable projects. View Details
Track & Monitor Marketing Efforts using Marketing Campaigns See how Deltek Vantagepoint's Marketing Campaigns allows professional services firms to track returns on their marketing investment. View Details
Introducing New Features in Deltek Vantagepoint 3.5 – Part 2 In part 2 of our series introducing Deltek Vantagepoint 3.5, the webinar is going to cover the enhancements to the finance and mobile features. View Details
Introducing New Features in Deltek Vantagepoint 3.5 – Part 1 In part 1 of our series introducing Vantagepoint 3.5, the webinar will cover the enhancements to the resource planning & project management features. View Details
Candidate Engagement Attracting and hiring new talent to your firm is becoming more difficult with all the competition. See how Deltek Talent will give your firm an edge! View Details
Choosing the Right Planning Report to Answer Your Burning Questions Picking the right report to answer your planning questions in Deltek Vantagepoint is quick and easy. Find out more in this mini demo. View Details
Continuous Feedback We all dread the traditional annual review process and for good reason. Learn how Deltek Talent can make the review process more pleasant. View Details
Update Your Timesheet Using the Deltek Calendar See how Deltek Vantagepoint can make updating your timesheet easier by using the Deltek Calendar. View Details
Budget and Planning Joining Together Learn how Deltek Vantagepoint allows users to compare project budget and planning in the Project Review hub to ensure you deliver a profitable project! View Details
Quickly and Easily Issue Draft Invoices See how Deltek Vantagepoint can improve your billing process and your firm’s cash flow. View Details
Properly Receive and Apply Retainers See how Deltek Vantagepoint streamlines receiving and applying a retainer. View Details
Faster Than a Speeding Invoice, Able to Collect with a Single Click! See how Deltek Vantagepoint can help your teams actively monitor the financial success of your engagements with instantly available information. View Details
Intuitive Reporting to Ensure a Profitable Firm via Profitable Projects See how Deltek Vantagepoint can help your firm keep a better pulse on the heartbeat of your projects to ensure you're maximizing your profits. View Details
Use Multi-company to Better Financially Manage Shared Resources See how the multi-company features in Deltek Vantagepoint can improve your firm’s project management delivery success! View Details
Turn-Key Learning Management System (LMS) with Courseware from RedVector See how simple Deltek LMS makes establishing a continuing education and compliance training program at your firm. View Details
Preparing for Deltek Vantagepoint Visuals During this session, we will explore the changes related to Visuals and discuss what firms should do to prepare for the change. View Details
Critical BD Activity & Pipeline Management See how Deltek Vantagepoint can help your firm automate your firm's back reconciliation process using the import feature. View Details
Streamline and Expedite the Invoice Review Process See how Deltek Vantagepoint can help your firm streamline and expedite the invoice review process! View Details
Quickly Update an Existing Project Plan See how Deltek Vantagepoint can help your project teams quickly update project plans to ensure the that planned results are up-to-date. View Details
Tale of Two Firms: Tackling Business Intelligence Learn how your firm can transform Deltek Vision data into mouthwatering visuals and improve reporting process across the entire company. View Details
How to Automate Your Bank Reconciliation Process Using Importing See how Deltek Vantagepoint can help your firm automate your firm's back reconciliation process using the import feature. View Details
Powering Project Success with Deltek Vantagepoint – How to Bill Clients and Collect Interest Watch this 6 minute mini demonstration to see how billing works in Deltek Vantagepoint. View Details
Powering Project Success with Deltek Vantagepoint - Capture Project Information for Proposals  Watch this 7 minute mini demonstration to see how to capture and store your project information from the moment you hear about a potential new project through project completion. View Details
Powering Project Success with Deltek Vantagepoint – Create Flexible Billing Terms Watch this 11 minute mini demonstration to see how creating flexible billing terms for projects is made simple with Deltek Vantagepoint. View Details
Powering Project Success with Deltek Talent – Automate Job Postings Watch this 8 minute mini demonstration to see how easy it is to post a new job requisition and cross post in minutes! View Details
Powering Project Success with Deltek Vantagepoint – Quickly Build Project Plans Watch this 12 minute mini demonstration to see how easy it is to enter and update project information! View Details
Powering Project Success with Deltek Vantagepoint – Project Templates and Plan Settings Planning a new project has never been easier with the project and plan templates feature in Deltek Vantagepoint. View Details
Powering Project Success with Deltek Vantagepoint – Mobile Time and Expense During this demo, you will see how Deltek Vantagepoint’s mobile time and expense feature will improve your employees’ abilities to update their timesheets and submit project expenses. View Details
Reporting & Business Intelligence Solution for All Deltek Users During this presentation, we will discuss the benefits of connecting Informer to your Deltek data and do a live presentation of the product. View Details
What is Deltek Talent Core HR? - Now and to the Future We’ll be providing an overview of Core HR and touch briefly on the other modules available as a part of the overall Deltek Talent solution set. View Details
Deltek Vantagepoint - The Best All In One Package This session is perfect for those that are just starting to look at Vantagepoint or to send to others at the firm to educate them about their upcoming upgrade to Vantagepoint. View Details
Preparing for Deltek Vantagepoint: Project and Opportunity Convergence During this session, we will explore the changes related to the convergence of Opportunities and Projects and discuss what firms should do to prepare for the change. View Details
Preparing for Deltek Vantagepoint Configuration During this session, we will explore the changes related to Configuration and discuss what firms should do to prepare for the change. View Details
Preparing for Deltek Vantagepoint Accounting During this session, we will explore the changes related to Accounting and discuss what firms should do to prepare for the change. View Details
Preparing for Deltek Vantagepoint CRM and Proposals  During this session, we will explore the changes within the CRM and Proposals areas and discuss what firms should do to prepare for the change. View Details
Is Your House Ready for the Market? What Your Firm Needs to do Before Starting the Merger & Acquisition Process! During this webinar, we will present what you need to have in order, and clearly documented before entering the M&A process. View Details
Get the Facts on Preparing for Deltek Vantagepoint  During this session, we will explore the current platform and address the many questions that clients are asking. View Details
Introducing Deltek PIM – Email Management Quick Start It’s time to gain control of your firm’s critical information and keep teams connected with effective email management. View Details
Is Your Firm Technically Prepared for Deltek Vantagepoint? During this webinar, Heath will provide you a sneak peak of Vantagepoint and then will cover the following technical changes you will need to consider. View Details
Have Your Cake and Eat It Too with the Blackbox Connector for Informer You won’t want to miss this presentation to learn how the Blackbox Connector for Informer is changing the way professional services firms are using their data. View Details
Things We Love About Deltek Vantagepoint So Far In this session, learn what sets Deltek Vantagepoint apart from Vision and why you should be excited. View Details
Key Overlooked Areas of the Mergers and Acquisitions Process During this webinar, our panel will provide attendees insight on how you can better prepare your firm during each phase of a merger or acquisition. View Details
Here's a Little Secret: Your HR Has a Marketing Problem uring this session, firm leaders and HR will learn about the commonalities between marketing and HR, and how you can improve your HR effectiveness by deploying marketing tactics. View Details
Bringing Data Together with the Blackbox Connector During this presentation, attendees will hear about specific challenges firms have faced and see the innovative solutions developed to solve their challenges. View Details
Top 5 Challenges with Talent Acquisition and How to Overcome During this presentation, we will discuss the top five challenges with talent acquisition and how HR professionals can overcome those challenges. View Details
Mergers and Acquisitions: Is Your Firm Ready? This presentation will provide your firm insight on current trends, focus on the # 1 reason for underperformance in deals and how you can effectively integrate company data. View Details
Battle for the Inbox: Power of Email Marketing for Professional Services Firms  You are missing out on the opportunity to leverage email marketing to establish your brand and create an open dialogue. View Details
Winning the War for Talent: Attracting Millennials in the Workplace This session will explore the defining characteristics of the Millennial generation and how companies can utilize this information to successfully attract, recruit and retain these employees. View Details
Bridging the Generational Gap with Social Collaboration This get real discussion hopes to change the direction of the conversation regarding generational gaps. View Details
Understand the Client Mind Using Feedback Discover how to translate your technical knowledge and skills into value that clients will understand and want. View Details
Top 5 Marketing Mistakes, And Tips to Avoid Them Learn the top 5 marketing mistakes made in the Professional Services industry, and the steps that can be taken to avoid them to improve marketing effectiveness. View Details
Crafting a Marketing Plan How Marketing & Finance Can Team Up for Greater Results. View Details
Power of Feedback: Quality-Driven Relationships Collecting effective feedback View Details