Full Sail Partners Blog

Full Sail Partners’ Ryan Felkel has become HubSpot Marketing Software Certified through HubSpot Academy

Posted by Jennifer Renfroe on Tue, Nov 03, 2020 @ 11:45 AM

Ryan Felkel's HubSpot Marketing Software Certification

HubSpot offers a marketing automation platform to help firms attract the right audience, convert more visitors into customers and run inbound marketing campaigns. There are over 86,000 users in over 120 countries increasing business with HubSpot. The mission of HubSpot Academy is to transform the way people and companies grow by offering free online trainings for the digital age. From quick, practical courses to comprehensive certifications, those interested can learn about cutting edge business topics and how HubSpot’s built in tools support these business growth strategies.

HubSpot offers a marketing automation platform to help firms attract the right audience, convert more visitors into customers and run inbound marketing campaigns. There are over 86,000 users in over 120 countries increasing business with HubSpot. The mission of HubSpot Academy is to transform the way people and companies grow by offering free online trainings for the digital age. From quick, practical courses to comprehensive certifications, those interested can learn about cutting edge business topics and how HubSpot’s built in tools support these business growth strategies.

“As a marketing professional and an avid HubSpot user, I use this powerful marketing platform to drive Full Sail Partners’ inbound marketing efforts,” stated Ryan Felkel. “Earning the HubSpot Marketing Software Certification demonstrates both mine and Full Sail Partners’ commitment to ensure clients find value from our content.”

On the verge of offering the HubSpot Blackbox Connector for Deltek Vantagepoint and Vision, Full Sail Partners is looking to help clients best utilize HubSpot together with Vantagepoint and Vision. With this certification, Ryan serves as an internal resource to lend his insights on how clients can benefit from using the product. The Blackbox Connector for HubSpot is scheduled to be released the first half of 2021.

“I am very pleased that Ryan chose to pursue the HubSpot Marketing Software Certification to elevate his ability to provide content that is beneficial to our clients and perspective clients. The knowledge he has acquired from the HubSpot Marketing Certification demonstrates his dedication to become an expert on the HubSpot marketing software platform and to provide guidance to our internal team as we finalize the development of our Blackbox Connector for HubSpot,” explained Sarah Gonnella, VP of Marketing and Sales.

For more information, please contact Full Sail Partners’ Marketing and Communications Department. 

Topics: Press Release

2020 Premier Award for Client Satisfaction from PSMJ Resources and Client Savvy Presented to Full Sail Partners

Posted by Jennifer Renfroe on Mon, Oct 19, 2020 @ 11:30 AM

2019 Premier Award for Client Satisfaction

Full Sail Partners is excited to announce that it has been chosen again as a recipient of the 2020 Premier Award for Client Satisfaction by PSMJ Resources and Client Savvy, creator of the Client Feedback Tool. This impressive recognition is given to firms in the AEC industry who have gone above and beyond to deliver a truly exceptional client experience. Full Sail Partners is proud of its commitment to provide client-focused technology solutions and services always considering what would work best for each individual firm.

The Premier Award for Client Satisfaction winners are chosen using data from surveys from over 300 firms. Based upon the surveys, firms which really stand out regarding client feedback are given this prestigious distinction. Award recipients are honored at the 2020 PSMJ A/E/C THRIVE – The Growth, Profit, and Performance Summit on October 14-16th which is held live and online this year.

“Full Sail Partners constantly monitors client feedback through the Client Feedback Tool and knows that a positive client experience can create repeat business and loyalty. However, it’s important to ensure the purpose of the feedback is always about the client. The real power of obtaining client feedback is when clients know you will take the suggestions, learn and apply them,” stated Sarah Gonnella, VP of Marketing and Sales. “We are greatly honored to be one of only 25 firms to be recognized with this Premier Award for Client Satisfaction and continue to look at ways we can improve.”

For more than 40 years, PSMJ Resources, Inc. has been recognized as the leading publishing, executive education, and advisory group devoted completely to improving the business performance of A/E/C organizations worldwide.

Client Savvy works with professional services organizations whose success depends on strong client relationships. Their commitment to clients is to help them align their client experience (CX) strategy, implementation, and measurement initiatives with their top strategic priorities.

“Since 2009, Client Savvy has partnered with PSMJ to recognize the professional services firms around the globe that achieve the highest standards of excellence by the metric hardest to achieve: excellence recognized by a firm’s clients. Of the hundreds of firms that participate in this benchmarking each year, only the top 30 are recognized. Full Sail Partners began their journey several years ago and has now been recognized three years in a row. Full Sail Partners sets the bar by asking for more feedback per staff consultant than any firm we’ve encountered,” stated Ryan Suydam, Chief Experience Officer at Client Savvy.

For more information, please contact Full Sail Partners’ Marketing and Communications Department. 

Topics: Press Release

Accounting Today’s 2020 VAR 100 List Once Again Includes Full Sail Partners

Posted by Ryan Felkel on Thu, Sep 24, 2020 @ 11:45 AM

2020 VAR 100

Accounting Today has recognized Full Sail Partners as one of the top 100 value-added resellers (VARs) for 2020. Being distinguished as a top 100 VAR indicates that Accounting Today is overwhelmingly confident with the firm’s services and knowledge of business accounting principles and the software required to support operations. Each year Accounting Today selects 100 VARs to acknowledge their accomplishments in the accounting software industry. The top VARs are chosen from firms focused on sales and implementation of accounting and enterprise resources planning (ERP) software. Accounting Today uses criteria such as revenue, number of offices, and staff size to generate the list of top VARs. 

According to Accounting Today, VARs on the 2020 list noted that this is the year that has pushed the cloud over the tipping point. Furthermore, the VARs have overwhelmingly echoed each other’s sentiments stating that this year more clients than ever have inquired about cloud and software-as-a-services options. One reason the cloud demand is so high is the peer pressure from others within their industry adopting the cloud. This is a clear example of the benefits and the need to keep up with the competition. For more information about this year’s findings, click here. Also, for the full list of the 100 Top VARs, click here.

“Full Sail Partners is once again pleased to be recognized by Accounting Today as a Top 100 VAR for 2020. Additionally, Full Sail Partners has found that 2020 is the year that the cloud has become a leading topic for our clients. With several of our clients preparing to upgrade from Deltek Vision to Vantagepoint, they have also decided to take advantage of the benefits afforded them by moving their on-premise solution to the cloud,” stated Sarah Gonnella, VP of Sales and Marketing at Full Sail Partners. “We anticipate this trend to continue well past 2021.”

Accounting Today is a leading provider of online business news for the accounting community, offering breaking news, in-depth features, and a host of resources and services. The VAR 100 list is an annual report developed to rank the top technology resellers in the accounting and ERP spaces.  

For more information, please contact Full Sail Partners’ Marketing and Communications Department. 

Topics: Press Release

Chris Simei Joins Full Sail Partners to Lead Business Intelligence Development

Posted by Amanda Roussel on Tue, May 05, 2020 @ 12:05 PM

Chris Simei

Full Sail Partners hired Senior Consultant, Chris Simei to head up their Blackbox Connector between Informer and Deltek Vision and Vantagepoint. Chris is known as a business intelligence (BI) expert in the Deltek ecosystem and will focus on expanding Full Sail Partners’ BI capabilities including connecting with other solutions. His wealth of knowledge will help ensure Deltek clients maximize the value of their product and reimagine how they use their data to reach optimal efficiency.

Chris is always looking to help clients and leverage creative concepts to drive innovation. Additionally, Chris delivers automated solutions with a well-versed perspective, having been in the A&E industry for over a decade. His work has taken him across the United States, Australia, New Zealand, and the Middle East.

“The landscape of ERP data management is changing swiftly. I collaborate with clients and use Deltek solutions to help firms get to the next level. The solutions are endless and I’m excited to guide firms along their success journey," commented Chris Simei.

Professional services firms are starting to reap the benefits of business intelligence. However, the most effective analytics take some collaboration and preparation. In this role, Chris will help firms get the data they need to make key business decisions by using the Blackbox Connector to integrate Informer, or other business intelligence software, with their Deltek system. Informer is becoming the desired choice among the Deltek community because of its drill down capabilities, ease of use, and ability to combine other data sources. The Blackbox Connector team has made it easy for firms by providing pre-built datasets, visuals and dashboards to every user within the firm.  

“Many firms are looking for ways to streamline their business intelligence data to stay on top of projects and business decisions. Bringing Chris on board allows Full Sail Partners to help more firms get connected with Informer and other solutions. Deltek is a robust, cohesive system, and it takes technical experience to integrate these systems correctly. After connecting the systems, firms can have confidence in their data and have an intuitive system at their fingertips,” stated Scott Seal, Vice President of Consulting.

For more information, please email Full Sail Partners’ Marketing Communications Department.

Topics: Press Release

Amanda Roussel Joins Full Sail Partners as Marketing and Business Development Specialist

Posted by Jennifer Renfroe on Mon, Apr 13, 2020 @ 11:30 AM

Amanda Roussel

Full Sail Partners is pleased to welcome Amanda Roussel to our marketing team. As a Marketing and Business Development Specialist, she will be involved in Full Sail Partners’ brand management, client communication and outreach, as well as identification and pursuit of opportunities with potential clients.

Amanda has fourteen years of experience marketing for engineering and environmental consulting firms. Her industry experience includes working with executive teams on strategic business initiatives; project managers on teaming opportunities, proposals, and CRM; and staff to cross-sell and show themselves in the best light. Amanda has used Deltek products throughout her career and recently assisted an engineering and environmental firm with the upgrade from Deltek Vision to Vantagepoint.

“I have seen the benefits of Deltek Vision and Vantagepoint on the firm side and want other firms to know what resources are available to their teams. I've always viewed Full Sail Partners as Deltek experts, and I'm thrilled to join them. I have an understanding of what professional services firms may need and look forward to sharing and promoting the solutions that we can offer," noted Amanda Roussel.

With both Vision and Vantagepoint experience, Amanda will be a great resource in helping to promote these Deltek products in addition to Full Sail Partners' solutions including its Blackbox Connectors and Informer to improve firm processes. Many firms are looking for ways to tighten processes and scale up with growth, and these products offer the technology for firms to do so.  

“With so many firms looking to upgrade from Vision to Vantagepoint, Full Sail Partners is committed to supporting our clients through the transition process. Now more than ever, we want to expand our outreach to ensure our clients are aware of our 3-step Vantagepoint Transition Process. With Amanda’s in-depth knowledge of the Deltek world and the AEC industry, her background is a perfect blend of experience to help both our business development and marketing team. We are thrilled to have her join our team,” stated Sarah Gonnella, VP of Marketing & Sales.

For more information, please email Full Sail Partners’ Marketing Communications Department.

Topics: Press Release

2019 Deltek Professional Services Marketing Excellence Award Presented to Full Sail Partners

Posted by Jennifer Renfroe on Mon, Feb 17, 2020 @ 11:30 AM

2019 Deltek Professional Services Marketing Excellence Award

Full Sail Partners is very excited to have been honored with the Deltek Professional Services Marketing Excellence Award for 2019. As a Deltek Partner, Full Sail Partners continues to provide sales, implementation, consulting, support and customization services for project-oriented professional services organizations. Our mission is to help businesses integrate their processes into one singular system, better understand and retain current customers, and increase market share. We leverage multiple inbound and outbound marketing strategies to drive awareness and strive to provide valuable content for Deltek Vision and Vantagepoint users.

“We are proud to be recognized by Deltek with the 2019 Professional Services Marketing Excellence Award,” said Sarah Gonnella, Vice President of Sales and Marketing at Full Sail Partners. “Our marketing team continues to work closely with our internal Deltek experts to establish ourselves as a thought leader in the Professional Services industry and are dedicated to providing strategic solutions to extend Deltek’s already robust ERP products so clients can maximize their investments.”

Deltek is a leading provider of enterprise software solutions designed for project-based businesses, including professional services firms, to improve business performance, streamline operations and win new business. With automation of marketing, financial management, planning, tracking and administration of resources and projects, Deltek Vantagepoint and Deltek Vision uniquely integrate end-to-end business processes. Additionally, using the Blackbox Connector offering by Full Sail Partners, Vantagepoint and Vision users can connect their systems to other third-party software solutions further streamlining their business operations.

“Having strategic partners like Full Sail Partners provides us an opportunity to reach larger audiences and educate them on the benefits of our Deltek solutions,” stated Matt Strazza, Senior Vice President of Deltek Global Sales. “We value our relationship with Full Sail Partners and look forward to continuing to grow the Deltek community together!”

For more information, please email Full Sail Partners’ Marketing Communications Department. Interested in meeting the rest of the crew? Check out the link below!

Topics: Press Release

Full Sail Partners Promotes Scott Gailhouse to Consulting Team Manager to Ensure the Continued Success of our Deltek Clients

Posted by Ryan Felkel on Thu, Feb 13, 2020 @ 11:15 AM

Scott Gailhouse

Full Sail Partners, a Deltek Partner and creator of the Blackbox Connector, is honored to announce that Scott Gailhouse, Principal Consultant, has become the Consulting Team Manager. Scott has served in past leadership roles and will continue to use these skills to ensure client needs are met by matching them with the right consultant for their unique requirements.

As the Consulting Team Manager, Scott will assume all of the responsibility for managing the delivery of the Full Sail Partners’ consulting services. Additionally, he will make certain that each member of the consulting team stays current with new Deltek product developments, as well as work with the team to meet client commitments.

“I am very excited about this new position and to continue my growth with Full Sail Partners,” stated Scott Gailhouse. “I’m looking forward to enhancing the client experience when they choose to utilize our team of Deltek Vantagepoint and Vision experts!”

Scott Gailhouse has been active in the Deltek community for nearly three decades. Having worked as Controller of a large architectural firm, Scott has in-depth knowledge of all financial aspects of the professional services industry. With this ideal background, Scott will be able to mentor members of the consulting team and continue to assist our clients.

“Scott is the quintessential person to take on this new role,” Scott Seal, VP of Consulting, excitedly stated. “Scott’s extensive knowledge about the professional service industry and Deltek products will ensure our clients continue to receive innovative solutions to achieve the maximum value out of Deltek Vantagepoint and Vision.”  

For more information, please email Full Sail Partners’ Marketing Communications Department. 

Topics: Press Release

Full Sail Partners is Excited to Win a 2019 Premier Award for Client Satisfaction from PSMJ Resources and Client Savvy

Posted by Jennifer Renfroe on Tue, Oct 29, 2019 @ 12:05 PM

2019 Premier Award for Client Satisfaction Full Sail Partners, a Deltek Platinum Partner, is pleased to announce that it has been selected as a recipient of the 2019 Premier Award for Client Satisfaction by PSMJ Resources and Client Savvy, creator of the Client Feedback Tool. This recognition only goes to firms in the AEC industry who have gone above and beyond to deliver a truly exceptional client experience. A Full Sail Partners’ distinction is that it provides client-focused technology solutions and services always considering what would work best for each individual firm.

Recipients of the Premier Award for Client Satisfaction are determined using data collected from 280,000 surveys across 300 firms. Based upon the surveys, firms which really stand out regarding client feedback are given this prestigious designation. This year’s award winners will be recognized at the 2019 PSMJ A/E/C THRIVE – The Growth, Profit, and Performance Summit on October 2-4 in New Orleans.

“Among other aspects of our CX strategy, Full Sail Partners has found great success in consistently using the Client Feedback Tool to gauge client satisfaction and make appropriate changes to improve client experiences,” stated Sarah Gonnella, VP of Marketing and Sales. “We are greatly honored to be one of only 23 firms to be recognized with this Premier Award for Client Satisfaction.”

About PSMJ: For more than 40 years, PSMJ Resources, Inc. has been recognized as the leading publishing, executive education, and advisory group devoted completely to improving the business performance of A/E/C organizations worldwide.

About Client Savvy: Client Savvy works with professional services organizations whose success depends on strong client relationships. Their commitment to clients is to help them align their client experience (CX) strategy, implementation, and measurement initiatives with their top strategic priorities.

“Since 2009, Client Savvy has partnered with PSMJ to recognize the professional services firms around the globe that achieve the highest standards of excellence by the metric hardest to achieve: excellence recognized by a firm’s clients. Of the hundreds of firms that participate in this benchmarking each year, only the top 30 are recognized. Full Sail Partners began their journey several years ago, achieving an Honorable Mention in 2018, and placing near the top of all firms in 2019. By integrating a thoughtfully designed client feedback process into their project management system, Full Sail Partners has assured their clients always have a voice,” stated Ryan Suydam, Chief Experience Officer at Client Savvy.

For more information, please contact Full Sail Partners’ Marketing and Communications Department. 

Topics: Press Release

Full Sail Partners Receives the 2018 Deltek Reseller of the Year Award

Posted by Jennifer Renfroe on Thu, Jul 18, 2019 @ 03:28 PM

Deltek Reseller of the Year 2018

Full Sail Partners is honored to have received the Deltek Reseller Award for 2018 at the annual Global Partner Kickoff Event. As a Deltek Partner, Full Sail Partners continues to provide sales, implementation, consulting, hosting and customization services for project-oriented professional services organizations. Our mission is to help businesses integrate their processes into one singular system, better understand and retain current customers, and increase their market share.

“I am very grateful to work with a great team of professionals at Full Sail Partners and for our firm to be recognized by Deltek with this Reseller Award,” said Sarah Gonnella, VP of Marketing and Sales at Full Sail Partners. “We strive to do what is in the best interest of our clients and that approach has and continues to serve us and our clients well. We are excited about the next generation solution, Deltek Vantagepoint, to help project-based firms gain even more actionable insight to their business.”

As a strategic and trusted partner to over 1,000 professional services firms, Full Sail Partners can show clients the value of investing in technology solutions that results in increased productivity and profitability. The Full Sail Partners’ team has over 275 years of combined experience using Deltek products. This experience and our honest, get real approach have allowed us to build long lasting relationships with our clients. 

“It is my pleasure and honor to recognize Full Sail Partners as the Deltek Reseller of the Year. As a strategic Deltek Partner, Full Sail Partners provides their expertise, integrated products and services to continue helping our customers deliver successful projects. I look forward to Full Sail Partners leading the way in bringing Vantagepoint to professional service firms throughout North America,” said Andy Christenson, Senior Director, Global Alliances, Deltek.

Deltek provides leading software and solutions designed for project-based businesses to improve business performance, streamline operations and win new business. Using Deltek Vantagepoint or Deltek Vision, professional services firm can automate their marketing, financial management, planning, tracking and administration of resources and projects. BothVantagepoint and Vision uniquely integrate end-to-end business processes. Additionally, by using the Blackbox Connector offering by Full Sail Partners, Vantagepoint and Vision users can connect their Deltek systems to other third-party software solutions further streamlining business operations.

About Deltek

Better software means better projects. Deltek is the leading global provider of enterprise software and information solutions for project-based businesses. More than 23,000 organizations and millions of users in over 80 countries around the world rely on Deltek for superior levels of project intelligence, management and collaboration. Our industry-focused expertise powers project success by helping firms achieve performance that maximizes productivity and revenue. www.deltek.com

For more information, please contact Full Sail Partners’ Marketing and Communications Department. 

Topics: Press Release

Full Sail Partners Receives 2018 VAR of the Year from SAP Concur

Posted by Jennifer Renfroe on Thu, Jul 11, 2019 @ 11:00 AM

SAP Concur VAR 2018

At the annual SAP Concur Fusion Conference in San Diego, Full Sail Partners was honored to receive the 2018 VAR of the Year award for the Solution Provider Program. For the last few years, Full Sail Partners and SAP Concur have successfully been working together to provide a Blackbox Connector solution to their mutual Deltek Vision clients. The Blackbox Connector offering by Full Sail Partners for Deltek Vision is future proofed for Vantagepoint and allows users to connect their systems to other third-party software solutions like SAP Concur to streamline business operations.

“The OCR capability combined with the monitoring and reporting features within the SAP Concur product almost sells itself when I explain it to clients. Now that our team is also SAP Concur Certified Implementation Partner, the implementation and connection process is even easier. It has been another amazing year, and I look forward to continued success with Blackbox Connector and SAP Concur,” stated Amy Balassone, Relationship Manager for Full Sail Partners.

SAP Concur is the world’s leading provider of integrated travel, expense management, and invoice management solutions. Deltek Vision is a leading enterprise software solution designed for project-based professional services firms to improve business performance, streamline operations and win new business.

“Our Blackbox Connector team has established a great relationship with SAP Concur over the last few years. We continue to see how the Blackbox Connector positively impacts our mutual Deltek Vision firms. What is even more exciting is that, after rigorous training and certification by SAP Concur, our own Full Sail Partners’ consultants are now taking lead on implementations,” stated Wes Renfroe, VP of Information Technology with Full Sail Partners.

For more information about SAP Concur Connectors, please visit Full Sail Partners’ Blackbox Connector website http://www.blackboxconnector.com/.

For more information, please contact Full Sail Partners’ Marketing and Communications Department. 

Topics: Press Release