Full Sail Partners Blog

Chris Simei Joins Full Sail Partners to Lead Business Intelligence Development

Posted by Amanda Roussel on Tue, May 05, 2020 @ 12:05 PM

Chris Simei

Full Sail Partners hired Senior Consultant, Chris Simei to head up their Blackbox Connector between Informer and Deltek Vision and Vantagepoint. Chris is known as a business intelligence (BI) expert in the Deltek ecosystem and will focus on expanding Full Sail Partners’ BI capabilities including connecting with other solutions. His wealth of knowledge will help ensure Deltek clients maximize the value of their product and reimagine how they use their data to reach optimal efficiency.

Chris is always looking to help clients and leverage creative concepts to drive innovation. Additionally, Chris delivers automated solutions with a well-versed perspective, having been in the A&E industry for over a decade. His work has taken him across the United States, Australia, New Zealand, and the Middle East.

“The landscape of ERP data management is changing swiftly. I collaborate with clients and use Deltek solutions to help firms get to the next level. The solutions are endless and I’m excited to guide firms along their success journey," commented Chris Simei.

Professional services firms are starting to reap the benefits of business intelligence. However, the most effective analytics take some collaboration and preparation. In this role, Chris will help firms get the data they need to make key business decisions by using the Blackbox Connector to integrate Informer, or other business intelligence software, with their Deltek system. Informer is becoming the desired choice among the Deltek community because of its drill down capabilities, ease of use, and ability to combine other data sources. The Blackbox Connector team has made it easy for firms by providing pre-built datasets, visuals and dashboards to every user within the firm.  

“Many firms are looking for ways to streamline their business intelligence data to stay on top of projects and business decisions. Bringing Chris on board allows Full Sail Partners to help more firms get connected with Informer and other solutions. Deltek is a robust, cohesive system, and it takes technical experience to integrate these systems correctly. After connecting the systems, firms can have confidence in their data and have an intuitive system at their fingertips,” stated Scott Seal, Vice President of Consulting.

For more information, please email Full Sail Partners’ Marketing Communications Department.

Topics: Press Release

Amanda Roussel Joins Full Sail Partners as Marketing and Business Development Specialist

Posted by Jennifer Renfroe on Mon, Apr 13, 2020 @ 11:30 AM

Amanda Roussel

Full Sail Partners is pleased to welcome Amanda Roussel to our marketing team. As a Marketing and Business Development Specialist, she will be involved in Full Sail Partners’ brand management, client communication and outreach, as well as identification and pursuit of opportunities with potential clients.

Amanda has fourteen years of experience marketing for engineering and environmental consulting firms. Her industry experience includes working with executive teams on strategic business initiatives; project managers on teaming opportunities, proposals, and CRM; and staff to cross-sell and show themselves in the best light. Amanda has used Deltek products throughout her career and recently assisted an engineering and environmental firm with the upgrade from Deltek Vision to Vantagepoint.

“I have seen the benefits of Deltek Vision and Vantagepoint on the firm side and want other firms to know what resources are available to their teams. I've always viewed Full Sail Partners as Deltek experts, and I'm thrilled to join them. I have an understanding of what professional services firms may need and look forward to sharing and promoting the solutions that we can offer," noted Amanda Roussel.

With both Vision and Vantagepoint experience, Amanda will be a great resource in helping to promote these Deltek products in addition to Full Sail Partners' solutions including its Blackbox Connectors and Informer to improve firm processes. Many firms are looking for ways to tighten processes and scale up with growth, and these products offer the technology for firms to do so.  

“With so many firms looking to upgrade from Vision to Vantagepoint, Full Sail Partners is committed to supporting our clients through the transition process. Now more than ever, we want to expand our outreach to ensure our clients are aware of our 3-step Vantagepoint Transition Process. With Amanda’s in-depth knowledge of the Deltek world and the AEC industry, her background is a perfect blend of experience to help both our business development and marketing team. We are thrilled to have her join our team,” stated Sarah Gonnella, VP of Marketing & Sales.

For more information, please email Full Sail Partners’ Marketing Communications Department.

Topics: Press Release

2019 Deltek Professional Services Marketing Excellence Award Presented to Full Sail Partners

Posted by Jennifer Renfroe on Mon, Feb 17, 2020 @ 11:30 AM

2019 Deltek Professional Services Marketing Excellence Award

Full Sail Partners is very excited to have been honored with the Deltek Professional Services Marketing Excellence Award for 2019. As a Deltek Partner, Full Sail Partners continues to provide sales, implementation, consulting, support and customization services for project-oriented professional services organizations. Our mission is to help businesses integrate their processes into one singular system, better understand and retain current customers, and increase market share. We leverage multiple inbound and outbound marketing strategies to drive awareness and strive to provide valuable content for Deltek Vision and Vantagepoint users.

“We are proud to be recognized by Deltek with the 2019 Professional Services Marketing Excellence Award,” said Sarah Gonnella, Vice President of Sales and Marketing at Full Sail Partners. “Our marketing team continues to work closely with our internal Deltek experts to establish ourselves as a thought leader in the Professional Services industry and are dedicated to providing strategic solutions to extend Deltek’s already robust ERP products so clients can maximize their investments.”

Deltek is a leading provider of enterprise software solutions designed for project-based businesses, including professional services firms, to improve business performance, streamline operations and win new business. With automation of marketing, financial management, planning, tracking and administration of resources and projects, Deltek Vantagepoint and Deltek Vision uniquely integrate end-to-end business processes. Additionally, using the Blackbox Connector offering by Full Sail Partners, Vantagepoint and Vision users can connect their systems to other third-party software solutions further streamlining their business operations.

“Having strategic partners like Full Sail Partners provides us an opportunity to reach larger audiences and educate them on the benefits of our Deltek solutions,” stated Matt Strazza, Senior Vice President of Deltek Global Sales. “We value our relationship with Full Sail Partners and look forward to continuing to grow the Deltek community together!”

For more information, please email Full Sail Partners’ Marketing Communications Department. Interested in meeting the rest of the crew? Check out the link below!

Topics: Press Release

Full Sail Partners Promotes Scott Gailhouse to Consulting Team Manager to Ensure the Continued Success of our Deltek Clients

Posted by Ryan Felkel on Thu, Feb 13, 2020 @ 11:15 AM

Scott Gailhouse

Full Sail Partners, a Deltek Partner and creator of the Blackbox Connector, is honored to announce that Scott Gailhouse, Principal Consultant, has become the Consulting Team Manager. Scott has served in past leadership roles and will continue to use these skills to ensure client needs are met by matching them with the right consultant for their unique requirements.

As the Consulting Team Manager, Scott will assume all of the responsibility for managing the delivery of the Full Sail Partners’ consulting services. Additionally, he will make certain that each member of the consulting team stays current with new Deltek product developments, as well as work with the team to meet client commitments.

“I am very excited about this new position and to continue my growth with Full Sail Partners,” stated Scott Gailhouse. “I’m looking forward to enhancing the client experience when they choose to utilize our team of Deltek Vantagepoint and Vision experts!”

Scott Gailhouse has been active in the Deltek community for nearly three decades. Having worked as Controller of a large architectural firm, Scott has in-depth knowledge of all financial aspects of the professional services industry. With this ideal background, Scott will be able to mentor members of the consulting team and continue to assist our clients.

“Scott is the quintessential person to take on this new role,” Scott Seal, VP of Consulting, excitedly stated. “Scott’s extensive knowledge about the professional service industry and Deltek products will ensure our clients continue to receive innovative solutions to achieve the maximum value out of Deltek Vantagepoint and Vision.”  

For more information, please email Full Sail Partners’ Marketing Communications Department. 

Topics: Press Release

Full Sail Partners is Excited to Win a 2019 Premier Award for Client Satisfaction from PSMJ Resources and Client Savvy

Posted by Jennifer Renfroe on Tue, Oct 29, 2019 @ 12:05 PM

2019 Premier Award for Client Satisfaction Full Sail Partners, a Deltek Platinum Partner, is pleased to announce that it has been selected as a recipient of the 2019 Premier Award for Client Satisfaction by PSMJ Resources and Client Savvy, creator of the Client Feedback Tool. This recognition only goes to firms in the AEC industry who have gone above and beyond to deliver a truly exceptional client experience. A Full Sail Partners’ distinction is that it provides client-focused technology solutions and services always considering what would work best for each individual firm.

Recipients of the Premier Award for Client Satisfaction are determined using data collected from 280,000 surveys across 300 firms. Based upon the surveys, firms which really stand out regarding client feedback are given this prestigious designation. This year’s award winners will be recognized at the 2019 PSMJ A/E/C THRIVE – The Growth, Profit, and Performance Summit on October 2-4 in New Orleans.

“Among other aspects of our CX strategy, Full Sail Partners has found great success in consistently using the Client Feedback Tool to gauge client satisfaction and make appropriate changes to improve client experiences,” stated Sarah Gonnella, VP of Marketing and Sales. “We are greatly honored to be one of only 23 firms to be recognized with this Premier Award for Client Satisfaction.”

About PSMJ: For more than 40 years, PSMJ Resources, Inc. has been recognized as the leading publishing, executive education, and advisory group devoted completely to improving the business performance of A/E/C organizations worldwide.

About Client Savvy: Client Savvy works with professional services organizations whose success depends on strong client relationships. Their commitment to clients is to help them align their client experience (CX) strategy, implementation, and measurement initiatives with their top strategic priorities.

“Since 2009, Client Savvy has partnered with PSMJ to recognize the professional services firms around the globe that achieve the highest standards of excellence by the metric hardest to achieve: excellence recognized by a firm’s clients. Of the hundreds of firms that participate in this benchmarking each year, only the top 30 are recognized. Full Sail Partners began their journey several years ago, achieving an Honorable Mention in 2018, and placing near the top of all firms in 2019. By integrating a thoughtfully designed client feedback process into their project management system, Full Sail Partners has assured their clients always have a voice,” stated Ryan Suydam, Chief Experience Officer at Client Savvy.

For more information, please contact Full Sail Partners’ Marketing and Communications Department. 

Topics: Press Release

Full Sail Partners Receives the 2018 Deltek Reseller of the Year Award

Posted by Jennifer Renfroe on Thu, Jul 18, 2019 @ 03:28 PM

Deltek Reseller of the Year 2018

Full Sail Partners is honored to have received the Deltek Reseller Award for 2018 at the annual Global Partner Kickoff Event. As a Deltek Partner, Full Sail Partners continues to provide sales, implementation, consulting, hosting and customization services for project-oriented professional services organizations. Our mission is to help businesses integrate their processes into one singular system, better understand and retain current customers, and increase their market share.

“I am very grateful to work with a great team of professionals at Full Sail Partners and for our firm to be recognized by Deltek with this Reseller Award,” said Sarah Gonnella, VP of Marketing and Sales at Full Sail Partners. “We strive to do what is in the best interest of our clients and that approach has and continues to serve us and our clients well. We are excited about the next generation solution, Deltek Vantagepoint, to help project-based firms gain even more actionable insight to their business.”

As a strategic and trusted partner to over 1,000 professional services firms, Full Sail Partners can show clients the value of investing in technology solutions that results in increased productivity and profitability. The Full Sail Partners’ team has over 275 years of combined experience using Deltek products. This experience and our honest, get real approach have allowed us to build long lasting relationships with our clients. 

“It is my pleasure and honor to recognize Full Sail Partners as the Deltek Reseller of the Year. As a strategic Deltek Partner, Full Sail Partners provides their expertise, integrated products and services to continue helping our customers deliver successful projects. I look forward to Full Sail Partners leading the way in bringing Vantagepoint to professional service firms throughout North America,” said Andy Christenson, Senior Director, Global Alliances, Deltek.

Deltek provides leading software and solutions designed for project-based businesses to improve business performance, streamline operations and win new business. Using Deltek Vantagepoint or Deltek Vision, professional services firm can automate their marketing, financial management, planning, tracking and administration of resources and projects. BothVantagepoint and Vision uniquely integrate end-to-end business processes. Additionally, by using the Blackbox Connector offering by Full Sail Partners, Vantagepoint and Vision users can connect their Deltek systems to other third-party software solutions further streamlining business operations.

About Deltek

Better software means better projects. Deltek is the leading global provider of enterprise software and information solutions for project-based businesses. More than 23,000 organizations and millions of users in over 80 countries around the world rely on Deltek for superior levels of project intelligence, management and collaboration. Our industry-focused expertise powers project success by helping firms achieve performance that maximizes productivity and revenue. www.deltek.com

For more information, please contact Full Sail Partners’ Marketing and Communications Department. 

Topics: Press Release

Full Sail Partners Receives 2018 VAR of the Year from SAP Concur

Posted by Jennifer Renfroe on Thu, Jul 11, 2019 @ 11:00 AM

SAP Concur VAR 2018

At the annual SAP Concur Fusion Conference in San Diego, Full Sail Partners was honored to receive the 2018 VAR of the Year award for the Solution Provider Program. For the last few years, Full Sail Partners and SAP Concur have successfully been working together to provide a Blackbox Connector solution to their mutual Deltek Vision clients. The Blackbox Connector offering by Full Sail Partners for Deltek Vision is future proofed for Vantagepoint and allows users to connect their systems to other third-party software solutions like SAP Concur to streamline business operations.

“The OCR capability combined with the monitoring and reporting features within the SAP Concur product almost sells itself when I explain it to clients. Now that our team is also SAP Concur Certified Implementation Partner, the implementation and connection process is even easier. It has been another amazing year, and I look forward to continued success with Blackbox Connector and SAP Concur,” stated Amy Balassone, Relationship Manager for Full Sail Partners.

SAP Concur is the world’s leading provider of integrated travel, expense management, and invoice management solutions. Deltek Vision is a leading enterprise software solution designed for project-based professional services firms to improve business performance, streamline operations and win new business.

“Our Blackbox Connector team has established a great relationship with SAP Concur over the last few years. We continue to see how the Blackbox Connector positively impacts our mutual Deltek Vision firms. What is even more exciting is that, after rigorous training and certification by SAP Concur, our own Full Sail Partners’ consultants are now taking lead on implementations,” stated Wes Renfroe, VP of Information Technology with Full Sail Partners.

For more information about SAP Concur Connectors, please visit Full Sail Partners’ Blackbox Connector website http://www.blackboxconnector.com/.

For more information, please contact Full Sail Partners’ Marketing and Communications Department. 

Topics: Press Release

Full Sail Partners Becomes SAP Concur Implementation Partner (CIP) Certified

Posted by Jennifer Renfroe on Tue, Dec 04, 2018 @ 11:30 AM

Concur Implementation Partner

Full Sail Partners is pleased to announce that it has achieved SAP Concur Implementation Partnership (CIP) status after an extensive training process. The certification means our consultants will configure SAP Concur solutions for Deltek Vision clients. While Full Sail Partners has already been guiding Deltek Vision clients on how to connect their SAP Concur system with Deltek Vision, this endeavor expands our capabilities further to allow a more cohesive implementation process.

“As firms continue to incorporate and increase the use of technology to improve their employees’ experience, the value of solutions like SAP Concur are saving firm’s money by reducing mistakes and fraud, while providing further visibility into the firm’s spend,” stated Sarah Gonnella, VP of Marketing & Sales. “SAP Concur’s relationship with Full Sail Partners is incredibly strong and our expanded alliance will allow new customers to benefit from our knowledge of the professional services industry.”

Full Sail Partners chose two consultants, Nicole Temple and Theresa DePew, to go through the rigorous nine day training program. With many years of Deltek Vision ERP experience, these consultants are well equipped to take on the SAP Concur certification program. As a part of the CIP certification, Full Sail Partners can now configure the SAP Concur expense module that was previously provided by the internal SAP Concur team. Full Sail Partners services now include: policy evaluation, design, set-up, integration, review, validation, deployment training, overall project management, and handoff to support.

“Our Blackbox Connector enables Deltek Vision clients to leverage the power of SAP Concur expense and invoice capabilities and combine that with Deltek’s robust ERP system. However, during that process our staff identified we can also streamline the Concur implementation process and ensure a more successful implementation because of our staff’s knowledge of project-based firms,” commented Scott Seal, VP of Consulting.

Full Sail Partners is always seeking out ways to improve our client experiences which is why we were excited to obtain CIP status. Our firm’s familiarity with both SAP Concur and Deltek Vision will benefit our clients tremendously. With ample knowledge of both systems and how they integrate, our consultants can save clients time and vastly reduce implementation efforts.

SAP Concur is the world’s leading provider of integrated travel and expense management services and solutions. On the web, on a smartphone or on a tablet, SAP Concur’s cloud-based solutions deliver an effortless experience for employees and total transparency into spending, helping organizations of all sizes, industries and locations run better. We can help yours run better, too.

For more information, please contact Full Sail Partners’ Marketing and Communications Department. 

Topics: Press Release

Full Sail Partners is Honored to Receive a 2018 Premier Award for Client Satisfaction from PSMJ Resources and Client Savvy

Posted by Jennifer Renfroe on Tue, Nov 27, 2018 @ 11:00 AM

 

PSMJ Client SavvyFull Sail Partners, a Deltek Platinum Partner, is pleased to announce that it has been selected as a recipient of the 2018 Premier Award for Client Satisfaction by PSMJ Resources and Client Savvy, creator of the Client Feedback Tool. This recognition only goes to firms involved in the AEC industry who have gone above and beyond to deliver a truly exceptional client experience.

The success of professional service firms depends on creating strong client relationships, specifically through the service delivery of a project. Full Sail Partners recognized this need not only for its own firm, but for others in the industry. In order to gain consistent feedback on their projects, Full Sail Partners identified a need to streamline and automate the process for Project Managers. This endeavor resulted in creating their first Blackbox Connector to share data between Deltek Vision and the Client Feedback Tool.

“Among other aspects of our CX strategy, Full Sail Partners has found great success in consistently using the Client Feedback Tool to gauge client insight and make appropriate changes to improve the client experiences,” stated Sarah Gonnella, VP of Marketing and Sales. “We are greatly honored to be recognized with this Premier Award for Client Satisfaction.”

For more than 40 years, PSMJ Resources, Inc. has been recognized as the leading publishing, executive education, and advisory group devoted completely to improving the business performance of A/E/C organizations worldwide.

Recipients of the Premier Award for Client Satisfaction are determined using data collected from 280,000 surveys across 300 firms. Based upon the surveys, firms which really stand out regarding client feedback are given this prestigious designation. The 2018 award winners will be recognized at the October THRIVE conference put on by PSMJ in San Diego.

“Full Sail Partners sets themselves apart from competition through creating great experiences and outcomes for their clients,” stated PSMJ Resources Founder and CEO Frank A. Stasiowski, FAIA. “As we hear more and more frustration from architects and engineers about downward pressure on fees, delivering a best-in-class client experience is one of the best ways to differentiate your firm.”

Client Savvy works with professional services organizations whose success depends on strong client relationships. Their commitment to clients is to help them align their client experience (CX) strategy, implementation, and measurement initiatives with their top strategic priorities.

“Firms committed to delivering great client experiences are twice as likely to be recommended by their clients, three times as likely to realize above-average financial returns, and consistently attract and retain better employees. Full Sail Partners commitment to listen and act is a foundational component of every great client experience strategy.”

For more information, please contact Full Sail Partners’ Marketing and Communications Department. 

Topics: Press Release

Theresa DePew Joins Full Sail Partners as Finance Consultant

Posted by Jennifer Renfroe on Tue, Sep 04, 2018 @ 11:35 AM

Theresa Depew Full Sail Partners is pleased to welcome Theresa DePew to our consulting team. As a Finance Consultant, she will be supporting Full Sail Partners’ clients across the United States regarding Deltek Vision and Deltek for Professional Services. Additionally, Theresa will be responsible for the implementation of Concur Expense & Invoice for those clients who choose this add on service.

Theresa has fifteen years of experience working in corporate accounting both as a Project Accountant and in accounts payable. Her past industry experience includes working with project managers and other staff to ensure projects are in budget and closed in a timely manner. Theresa has also previously assisted in the implementation of both Deltek Vision and Concur Expense software.

“Having been a Deltek Vision and Concur client on the firm side, I am so excited to work as part of the Full Sail Partners’ consulting team. Using my prior experience in corporate accounting, I feel like I can really understand the needs of Full Sail Partners’ clients,” said Theresa DePew.

With both Vision and Concur experience under her belt, Theresa will be able to immediately fill in our increasing Vision consulting services as well as be a Concur implementation expert. More and more Full Sail Partners’ clients are choosing to not only get the most out of their Deltek Vision systems, but also to streamline their processes with the Deltek Vision to Concur Blackbox Connector. It is an exciting time, and Theresa will fill a vital role in keeping up with client needs. 

“With our ever-increasing client requests for Deltek Vision consulting services and Blackbox Connector offerings, we were looking for a champion who could take on these efforts. In Theresa, we have found the perfect skill set with her knowledge of and experience with both Deltek Vision and Concur Expense. We are thrilled for her to be part of the consulting team at Full Sail Partners,” stated Scott Seal, VP of Consulting.

For more information, please contact Full Sail Partners’ Marketing and Communications Department. 

Topics: Press Release