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Entrinsik Informer Ranks High According to the BI & Analytics Survey 21

Posted by Chris Simei on March 17, 2021

Completed by BARC (Business Application Research Center), the worlds’ most comprehensive survey of business intelligence (BI) end users, the BI & Analytics Survey 21, was conducted from March to June 2020 and included 2591 responders in all. It examined user feedback on BI product choices and use across 36 KPIs. This extremely detailed survey provides great insights into the benefits and drawbacks of a plethora of BI tools.

Not surprisingly, Entrinsik Informer achieved excellent results and customers reported an outstanding user experience. Additionally, Informer received high ratings for its ease of use, ad hoc query capabilities, operational BI, and data preparation. Informer also demonstrated business benefits and business value and received praise for self-service and functionality.

BARC BI Survey logo

Ease of Use 

One of the biggest advantages to Informer for the majority of its customers and a huge strength of the product is its ease of use. The interface is accessible and allows for the creation of personalized dashboards and reports. Even more, the analysis pipeline is simple to use with drill down capabilities on visualizations and simple exploration of data using pivot tables. Therefore, technical professionals are not required anymore.

Ad Hoc Query Capabilities 

The BARC report indicated that ad hoc query is a key function of Informer, and it offers the ideal synergy for report creation. With a drag-and-drop functionality and easy data access, the query process is quite fast and simple. Yet it remains both versatile and scalable with many options for data sources. 

Timely Operational BI Data

Informer has implemented an effective pipeline for using near real-time updates. Initial reports can be sent out that end-users can custom update when needed. This setup creates an agile work environment for all users granting situational awareness all of the time.

Simplified Data Preparation

Informer users appreciate the data preparation and transformation process which happens in the Data Flow interface. Data Flow allows a review of the incoming datasets such as appending incomplete entries and normalization of inconsistent fields. This feature also has options for data governance and security.

Tangible Business Benefits

Users consider Informer to be beneficial to their business development and consider it to be a market leader in the BI software realm. Informer has a solid understanding of market niches and drives insights which provides for a more collaborative effort. Futhermore, value is given by the ability to query and access data across the organization.

Proven Business Value

Which BI tool creates value for your business is a key metric to consider when selecting the right solution. Informer’s good ratings show that the promise to increase reporting productivity does hold up and this core competency has delivered on every level. The value-add comes from accessibility empowering all departments to create their own reports working with real-time insights to make decisions.

Self-service Abilities

Informer enables all users to benefit from the BI tool. Simply put, elaborate SQL knowledge is not required, and it appeals to clients with multiple data structures allowing flexible integration of a variety of data sources. With its easy set-up, all users can generate insights and reports which drive business decisions without having to rely on IT.

Intuitive Functionality 

Client needs are met with the capabilities of Informer with its dashboards, ad hoc query and distribution of reports. Entrinsik continuously looks to improve these core functionalities such as the update in April 2020 including more flexibility with personal alerts and scheduling individual data updates. Informer 5 focused on client concerns and found solutions that are useful to them. 

In the BARC survey, Entrinsik was also rated as a top vendor in customer satisfaction, price-to-value, vendor support and implementer support. Furthermore, Entrinsik recently made major enhancements to Informer with the version 5 which includes visual attractiveness enhancements. Additionally, Informer has an intuitive report creation that is easy to set up and runs directly on databases, flat files or operational business applications. As far as customer base, Informer is mostly used by mid-sized firms between 100 and 2500 employees. Entrinsik’s familiarity with its clients allows them to anticipate and handle their growing needs timely and thoroughly.

Price-to-Value

Based on the survey results, Informer has a lead over the competition with consistency and its delivery at a bargain price. Two-thirds of clients have stated that the price-performance ratio is a main reason for choosing the tool. Many Informer clients like that it follows a subscription-based pricing model so that costs are predictable and flexible based on use.

BI Product Customer Service

BARC’s data shows that around a third of clients said their good relationship with Entrinsik is why they purchased Informer. The responsive support of Informer shows the commitment to clients after the purchase is made. Entrinsik also has an online presence which offers supplemental instruction in the way of tutorials, webinars and manuals.

Product Implementation Support

There is the right balance of individual flexibility and assistance with Entrinsik. Clients are able to rely on implementation specialists for help with integration and installation. Also, the Development Toolkit offers an internal development team to adopt solutions. Everything is targeted at a fast implementation time period so clients can pursue their own business agenda.

Entrinsik Informer is Worth the Investment 

According to BARC, the Entrinsik Informer BI tool is mainly used for reporting based on 97% of its customers who depend on it for reporting and the ad hoc query functionality. 85% of survey participants used the tool to view data insights and two-thirds of users found benefit from using the available dashboards. These functions of Informer make it the perfect self-service tool for IT and BI professionals, and even those not familiar with BI can use Informer to gain insight.

The BARC B&I Analytics Survey 21 download link

The Best Business Intelligence (BI) Tool for Deltek Vantagepoint Users

Posted by Chris Simei on February 03, 2021

One of the topics that keeps arising from the Deltek user base is utilizing business intelligence (BI) tools. Firms are seeking out BI tools for different reasons, but all are seeking to provide further analysis and visibility to employees within the firm. Some of the key products firms are investigating include Power BI to Tableau to Informer. So, what is the best BI tool for Deltek Vantagepoint users? Let’s dive in and discuss why firms are seeking out BI tools and discuss what we have found to be the best solution.

BI info 2

Clients Want More

The Deltek Vantagepoint product is robust and provides many out-of-the-box visuals and dashboards, but there are some further capabilities that require users to turn to a BI tool. Some of the most common features include:

  • Report upon any table or field not just pre-selected datasets
  • Create visuals combining different hubs or tables (For example, Project and GL Reports)
  • Drilldown capabilities from a visual
  • Combine outside data from payroll, marketing solutions, etc.
  • Track against goals, KPIs, and industry benchmarks

Why Informer Stands Out Amongst Other Business Intelligence Solutions

  1. Cloud Compatible – Deltek users in the cloud need not worry. A benefit of Informer is that it is Deltek cloud compatible. The API is pre-configured, and the data connection is already established. For your technology team, this is an important point since this would require a significant effort to establish.

  2. Ease Burden on IT – Deploying a BI tool can be cumbersome for technology teams. Our streamlined approach to deploy a BI solution saves time and resources. Most tools require in-depth data base programming skillsets, such as SQL. One of the key benefits of Informer is its intuitive and user-friendly capabilities, including dataset and visual design.

  3. Integrated Security with Deltek Vantagepoint – Informer utilizes the same security protocols utilized with your Deltek product streamlining the login process. A key advantage is user data is synchronized so you can mirror security preferences used in Deltek. As an example, when users are disabled within your Deltek product, they are also disabled within Informer.

  4. Combine Outside Data – Users can combine multiple outside data sources. For example, firms can bring in payroll data or other third-party solution data for further analysis.

  5. Out-of-the-Box Standards – No more starting from scratch and spending months and even years building out something that could be available to you day one. Our team has built what we call the gold standard, a starting point for project-based firms. On the first meeting, our team will show you how your data looks in our out-of-the-box datasets, visuals and dashboards. We will then work with your team to tweak datasets to your definitions and work with you to validate the data. Our gold standard includes visuals from the Executive down to the Employee and every role in between.

  6. Drilldown Capabilities is Built-in – Informer offers built-in drilldowns to transactional data on visuals. The drilldowns are automatically configured on visuals. In other BI tools it is just another thing you have to design, but not in Informer.

  7. Send Reports and Alerts Based on Conditions – Informer allows users to tap into their data and email certain filtered views to internal or external recipients. Emails and alerts can be scheduled on any conditional criteria. For example, as Project Managers utilize 80% of their budget, an email can be sent with a link to their dashboard and a breakdown of time on their project.

  8. Schedule Data Updates On-Demand – Users can schedule data to be refreshed on-demand or at specific time intervals. Datasets can also be scheduled on separate intervals. Some BI tools lack this flexibility, and all data is refreshed at one time. For example, opportunities may be updated every two hours, projects updated nightly, and income statements updated monthly after postings.

  9. Mobile Accessibility – Dashboards can be viewed on-the-go on any mobile device. One of the key differentiators between Informer and other BI tools is its drilldown capability. Informer content is automatically configured for mobile viewing without any additional development.

See Informer in Action

If you are ready to see more, we recommend checking out this previously presented demonstration webinar to see highlights of the capabilities of the product. Firms that have moved to Informer are finding tremendous benefits. Check out this case story to see how two firms moved from clunky and time consuming methods to up-to-date data with the click of a button. If these two webinars don’t provide you enough information, please feel free to email info@blackboxconnector.com to schedule a demonstration or discuss your specific needs.

Learn More

Power BI, Tableau, and Informer each offers unique features, but our clients believe Deltek users will find Informer to be the best business intelligence tool option. Be sure to join our upcoming webinar providing a more in-depth analysis of the capabilities of each of these products and learn what the future holds for BI tools.

Webinar: Informer - BI

The Roadmap of Business Intelligence

Posted by Chris Simei on July 01, 2020

BI infographics

Business intelligence (BI) is playing an increasingly critical role in the strategic planning of organizations. The output of established analytics can be used to track performance against business goals, identify inefficiencies, optimize processes, report and share information consistently, and identify unrealized business insights, all in real-time across a growing number of browsers and devices. The options are plentiful, and it can get overwhelming as you determine where to start.

Before you can reach these autonomous, pilot-cockpit-type dashboards, you will need a strategy. This will remain fluid and evolve as you adapt to your firm’s needs.  However, it is important to establish a roadmap to ensure that your efforts remain focused and deliver value where it is most needed. Let’s take a look at how to get there.

Identify Pain Points at a High Level

A basic first step is to summarize key pain points impacting your business. What are the questions your business is hoping to answer with its data? What are the information voids in your company? What reports are being run week after week to make decisions? Oftentimes, the pain points will evolve with your BI and shed light on areas needing attention. 

An easy and high-value place to start is exception reporting. Exception reporting highlights potential problem areas in your data based on a set of criteria you define. Examples may include:

  • Executive staff need to have visibility when a branch has not met its profit goal;
  • A project manager wants a consolidated dashboard to display his or her projects as he or she may be stretching the budget;
  • Administrative support staff wish to easily see what project records need review and approval;
  • An employee wants to view a dashboard of outstanding items (i.e. timesheet submissions, learning and development courses, annual review progress).

This proactive approach to quick-glance data can be a strong starting point to develop your BI strategy while staying focused on important metrics that require action.

Review Organization Structure

How does your organization structure support your reporting needs?  If you would like to produce reports by organization units (i.e. division, practice, group), then you will want to ensure that your system supports that structure. In the case of Deltek products, you may consider how you are utilizing organizations, teams, timesheet groups, and custom field associations. Furthermore, the firm and system structure will ultimately affect the data that is accessible by different groups.

Define Role Based KPIs

Each role in your organization has a unique business function. Frequently, these roles can share a responsibility that cascades down the business’s organization structure.

Consider the various roles in your company. How can they be grouped into subsets that could be measured together; such as, will a project manager be measured with the same standards as a project principal or supervisor?

One fundamental metric for any company is managing accounts receivable (AR) – getting paid for services or products that have been delivered. Here is an example of role based KPIs, starting at the top of the organization:

  • CEO wants to ensure that the AR Aging is in a healthy position to deter cash-flow concerns. CEO is pleased as long as the AR >60 days is less than 10% of the total AR balance at a company level. If that target is not met, CEO can interrogate the data.
  • Group manager ensures the total accounts receivable >60 days remains below 10% of the total AR balance for his or her entire group. Data can be summarized by project principal and prompt a discussion with any principal who is above the 10% threshold.
  • Project supervisor ensures that AR >60 days is below 10% for each project he or she is responsible for. BI can prompt a discussion with any project manager who is approaching the threshold.
  • Project manager is responsible for ensuring that invoices are paid per the 30-day payment terms. Invoices aging over 30 days must be chased and addressed. 

This example illustrates how a single metric is relevant to all roles. Therefore, a CEO can reference a dashboard in discussion with a group manager, who can then take it to the project supervisor, and onward down the hierarchy, directly to the project manager. Since this metric is consistently measured, each role understands the importance and relevance of his or her responsibility. This ties all roles to the financial success of the company.

Educate Team Members

It is important to educate on how defined measures are calculated. By doing so, your teams will clearly understand how their work is being measured and how their project success influences KPIs. BI tools can offer sophisticated and shiny visuals, but the end-user must understand how to use the data. Otherwise, the insights will be lost, or worse – misleading. Clean, simple data and education can provide clear definition to team members. Furthermore, it will give consistent data interpretation across all roles.

Measure the Firm’s Success

As you navigate through the BI journey, pause to measure the success of your BI strategy and the analytics you are measuring.  It is critical to gather feedback from the intended audience to understand how the BI tools are promoting productivity as well as transparency. Are the end-users interacting with the data and making smarter decisions because of it? By being agile in the BI development strategy, you can confidently deliver the most valuable analytical tools for your firm and ultimately power project success.

Key Performance Indicators