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Think You Don’t Have Time to Upgrade from Deltek Vision to Vantagepoint? Think Again

Posted by Rana Blair on September 04, 2025

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We hear it all the time:

“We just don’t have the time right now.”
“I know we need to upgrade, but I can’t handle learning all the new stuff.”
“They say we should update our processes as part of the upgrade—it's just too overwhelming.”
“The consulting costs sound like more than we can budget for this year.”

Here’s the good news: You don’t have to wait. You don’t have to overhaul everything. And you definitely don’t need to put your upgrade off any longer.

Say hello to our Accelerated Vision to Vantagepoint Upgrade—a focused, 4-week upgrade path built specifically for firms like yours.

Why This Works (Especially When You Think It Won’t)

If your firm is already on Vision 7.6, doesn’t use CRM, and has a relatively simple setup—this is the fastest, least disruptive way to get to Vantagepoint.

Here's how we make it manageable:

  • You get a preview environment
  • We configure your system to work like your current Vision setup
  • You receive targeted training on just what you need to complete your regular processing including project setup, timesheets, and billing
  • We don’t ask for your whole team—just a couple of key players
  • You get post-live support to help you ease into new features on your timeline
  • No big-budget consulting proposal—just a focused, guided experience

How the 4-Week Process Works

This isn’t a traditional long-haul upgrade. It’s an express lane designed for firms who want to get up and running—then explore new features later.

  • Before You Begin:
    We hold an Orientation Meeting to assess your readiness, schedule your program, and help you to ensure you have a preview.
  • Weeks 1–4:
    Our consultant team sets up your Vantagepoint environment, provides training, and walks you through essential testing.
    • Week 1: We configure your database—security roles, screen designs, timesheet approvals, reports, and more.
    • Week 2: You get hands-on training and begin testing the system.
    • Week 3: We fine-tune roles and reports, set up dashboards, and prep for go-live.
    • Week 4: Go live! We walk through your final checklist and provide Q&A support.
  • Go Live:
    Your team transitions with confidence, armed with checklists, meeting support, and everything you need to hit the ground running.
  • After Go-Live:
    We don’t disappear. You’ll have scheduled Q&A sessions and a chance to outline what new features you’d like to explore over the next year. We document it and work with your account manager to make it happen.

Why This Approach Is a Game-Changer

The Accelerated Upgrade saves time, reduces cost, and avoids the scope creep that often comes with traditional upgrades. It’s perfect for firms who want to:

  • Migrate fast without compromising quality
  • Minimize disruption to day-to-day operations
  • Focus on learning the essentials now and advanced features later

If you want more later or right away, we've got you covered. 

Don’t Overthink It—Just Get Started

Here’s what this upgrade approach doesn’t require:

  • Rewriting every process in your firm
  • Training every single employee at once
  • A six-month budget for consultants
  • Waiting until you have “everything perfect"

Let’s face it—if you’re waiting for the perfect time, it’ll never come. But this Accelerated Path is purpose-built to get you upgraded with minimal lift, and maximum clarity.

The Vantagepoint Preparation Questionnaire – Your First Step

Before you commit to any upgrade path, start with a quick self-assessment.

What is it?

  • A tool to evaluate your current Vision setup and readiness
  • Pinpoints key areas like cleanup, system configuration, and training needs
  • Helps us determine if you’re a fit for the Accelerated track—or another path

Why complete it?

  • Identifies potential roadblocks early
  • Streamlines your planning process
  • Helps us tailor our recommendations to your firm

What happens next?

  • Our team reviews your responses
  • You get expert guidance on a scheduled consultation
  • You walk away with a clear, customized roadmap

👉 Complete your questionnaire today by clicking here or the image below.

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To Adjust Salary Job Cost - What Makes the Most Sense for Your Firm?

Posted by Scott Gailhouse on August 28, 2025

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What are the options for my firm to apply labor costs to regular, revenue-producing projects? In Vantagepoint, there are two ways to charge labor cost to your projects. Some firms prefer to load an hourly rate for both hourly and salaried employees. And some firms prefer to load a salary rate for salaried employees and an hourly rate for hourly employees and use the Adjust Salary Job Cost utility (ASJC) in Vantagepoint.

The Adjust Salary Job Cost utility is Vantagepoint's way of taking the employee’s salary rate and calculating a cost rate based on the hours worked (instead of standard hours in a period). The ASJC utility is run after timesheets are posted and adjusts the posting so that the costs posted agrees to what is being paid to the employee.

What does this mean?

First, let’s discuss firms that load an hourly rate for salaried employees. Assume that the firm Mike Jones works for has bi-weekly timesheet and pay periods. Below is an example of postings where ASJC is not enabled:

Example: Mike Jones is a salaried employee and is paid $3,000.00 bi-weekly, and he has an hourly cost rate in the Employee Info center of $37.50/hour ($3,000.00/80 hours). When timesheets are posted, Vantagepoint multiplies the actual number of hours worked by the hourly rate from the employee info center record. Vantagepoint will post a debit to the direct and/or indirect labor account and credit the Job Cost Variance (JCV) account. Mike’s hours are applied at a cost rate of $37.50 for every hour he works regardless of how many hours he works.

When payroll is posted, we would see a debit to the JCV account for Mike’s bi-weekly salary - $3,000.00. If Mike had worked 85 hours in an 80-hour timesheet period, the JCV account would be -$187.50 because the credit posted to JCV was $3,187.50 at the time of timesheet posting and the debit posted for payroll is $3,000.00. If Mike had only worked 75 hours during the timesheet period, the JCV account would be a positive $187.00.

Now let’s talk about those firms that load a salary amount in the Employee Hub. We will use the same bi-weekly timesheet and pay period frequencies as in the first example.

When a salaried employee works more or less than 80 hours, Vantagepoint handles the cost exactly the same way it does as if an hourly rate were loaded in the Employee Info Center at the time of time sheet posting. To calculate the cost rate, Vantagepoint uses the salary rate in the employee info center, divided by the frequency (in this case 80 hours) and multiplies the result by the number of hours recorded on the timesheet.

This is where Adjust Salary Job Cost comes into play. Once run, AJSC takes the salary rate and divides it by actual number of hours worked and recalculates the number of hours worked.

Example: Mary Smith has a bi-weekly salary of $3,000.00 and she has 85 hours on her timesheet. When timesheets are posted, Vantagepoint takes her salary rate and divides it by 80 (bi-weekly frequency) and multiplies the result by the actual number of hours on her timesheet. You would see a debit to direct/indirect labor account and a credit to the JCV account for $3,187.50. Just like the firm using an hourly rate in the employee info center.

Now when ASJC is run, Vantagepoint takes the salary rate, divides it by the actual number of hours worked ($3,000.00/85 = $35.29411) and applies the result to the actual number of hours worked ($35.29411 * 85 = $3,000.00). Vantagepoint makes an adjustment to the original timesheet posting to credit the direct/indirect labor account and to debit the JCV account in the amount of $187.50. Since Mary is paid $3,000.00 per pay period, the JCV account would not show a balance when payroll is posted.

How cost rates are loaded in Vantagepoint affects the way labor costs are reported on the projects and the General Ledger. Here are some of the differences:

  • Load Hourly Rate in the Employee Hub:
    • Time posts to projects at hours worked at standard hourly rate.
    • No additional steps by accounting.
    • Costs posted to direct projects are not consistent with actual payroll paid when employees work more/less than standard hours. Over/Under balances are carried in the JCV project.
    • Project managers have stable costs to track project performance.
    • General Ledger carries a balance in the JCV account that is reflective of the amount paid to employees over/under the actual hours worked.
  • Load Salary Rate in the Employee Hub and use ASJC:
    • Time posts to projects at hours worked at variable hourly rates for Salaried employees (hourly rate changes on hours worked in any given period).
    • Accounting must run the ASJC utility after time sheet postings for salary job costing to occur.
    • Costs posted to direct projects are consistent with actual payroll paid when employees work more/less than standard hours. No balances are carried on the JCV project.
    • Project managers must manage variable costs over which they have no control.
    • The JCV general ledger account does not carry a balance when the ASJC utility is used.

As you can see, both choices have pros and cons, but having a clear understanding of how the ASJC utility works in Vantagepoint will help you make the right choice for your firm.

Final Thoughts: What's Best for Your Firm?

There’s no one-size-fits-all when it comes to labor cost strategies in Deltek Vantagepoint. Whether you stick with standard hourly rates or leverage the Adjust Salary Job Cost utility, the right path depends on your firm’s structure, goals, and how you want costs reflected in your projects and your books.

If you’re scratching your head or wondering which option makes the most sense for your team, you’re not alone—and we’ve got your back. Let’s take a deep dive together.

👉 Reach out to schedule a Navigational Analysis with our experts. We’ll help you uncover the most effective setup for your firm and make sure your Vantagepoint system is working for you—not the other way around.

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Build Trust in Your CRM Data So People Actually Use It

Posted by Amanda Roussel on August 21, 2025

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Client connectivity is a vital part of business. Firms may not be in business without connecting with their clients and contacts regularly. Whether its executives meeting on strategic efforts, project managers working closely with clients and potential clients, or business developers drumming up strategic partnerships, having relevant information at your fingertips encourages timely communication.

Firms may track client and contact information in a formal CRM software, in spreadsheets, or across many platforms. When there’s no single source of truth, employees at any level can be disconnected and not trust the data that they try to use.

Create a space where CRM data is critical to the business. It actually is critical, but it’s not always perceived that way. It’s never too early to clean up data and start using technology to keep it tidy. So when should data be reviewed?

Spoiler alert: The answer is NOT an annual data review when a firm is preparing a holiday card list.

Assess Your CRM Data and Create a Game Plan

If you or your team are on the journey to clean and reliable data, you first need to identify the integrity of the current data. This will take pulling data from multiple sources, if applicable, and viewing as one dataset. This may include reviewing client and contact lists, running searches and for both datasets, and researching and identifying duplicates or conflicting data.

Depending on the amount of work ahead, the cleanup efforts can be done by one or two people. However, for greater efforts, this is best done with a team. The team doesn’t have to consist of marketing only. Once there’s a game plan, admins or interns can be a part of the solution, too! The list can be divided by sections of the alphabet, or by group at the firm. Giving the team a timeline can help ensure it is completed timely.

Scrub the Data

This cleanup effort can be a moving target. One example is clients moving addresses, or contacts moving companies. LinkedIn and client websites can be great resources when researching the details. You want clean data, but don’t let perfection slow you down. You’re aiming for better data – not perfect data.

Tricks such as V-lookup, bulk update, and sorting by client name are just a few ways to increase efficiency. Making updates in real time shave time off the process as well.

Keep It Clean

Now that there’s been a great effort to get the data into a trust-worthy state, let’s keep it tidy… year-round. There are many ways to streamline the effort of data integrity, especially for Deltek users.

  • Monthly dashboard: If you’re a Deltek Vantagepoint user, a monthly dashboard can be created to show you all Firm records created or modified in the last 30 days. A recurring activity can be set as a reminder to review those new and modified records. We often recommend limiting who can create new Firm records to a limited group of people including accounting and marketing departments.
  • Scheduled Reports: Frequency is up to you, but consistency is key. Weekly, monthly or quarterly reports can be created, saved, and scheduled to hit select inboxes regularly for another review. The report can also show any data gaps that may need attention. Our clients have been successful in scheduling reports that show new contacts created last week, month, etc. along with key pieces of information included in that report. Key info includes first name, last name, company name, email address, contact owner, and contact record creator. This way a quality check can be done routinely. Also, by adding who created the contact record, if there is missing information, your CRM administrator can reach out to that person to do continual training.
  • Contact History Tracking: While we are talking about automation, let’s take it even further. Contacts can move between companies regularly and that can be hard to keep up with. As we know about employment changes, we want to keep the data true. However, the history should be maintained to understand the relationship with a contact. A solution such as a contact history grid can easily help us see when a contact changed companies and who made that change in the database. Reach out to Full Sail Partners with help creating a custom solution for Vantagepoint.
  • Market Sync: The Firm hub can capture a company’s market, which can be helpful when segmenting. It’s often helpful to see market on the contact side as well. A quick workflow can help you accomplish this capture seamlessly, pushing the market selection on the Firm record to the contact record as well. This segmentation makes it easier for creating target and mailing lists.

Help Them Help You

Give the staff with the knowledge the power to update. No need to gate keep the data or bottleneck the process. Data integrity can be a team effort moving forward, with some oversight of course.

  • Share the Workload: While one group of people may drive the data management, the data is a shared company resource. Train users on your one source of truth and give them to the tools to maintain the integrity of the data. For the Deltek Vantagepoint users, there are some key elements that make data entry and modification easier:
  • Make It Easy: Giving guidance on naming conventions, such as legal entity name for the firm record, or full name for contacts along with nicknames and credentials, can decrease the guesswork. Website URLs can be helpful as well. Having a field for an easy click to a LinkedIn profile can be an easy add.

Make Data Trustworthy—Then Make It Work for You

Your firm’s CRM data shouldn’t be something you hope is accurate or something you only touch when it’s time to send out holiday cards. It should be a trusted, go-to resource that empowers everyone—from project managers to executives—to make confident decisions and build stronger client relationships.

Building that trust starts with a cleanup plan, continues with ongoing processes, and thrives when your entire team is equipped to contribute. With tools like dashboards, scheduled reports, and automation in Deltek Vantagepoint, keeping your data clean isn’t just possible—it’s scalable. The goal? A CRM system that’s not just a place to store contact info, but a powerful business asset. And when your team trusts the data, they’ll use it. When they use it, the firm wins. Need help getting there? We’re here for that. Let’s turn your CRM into a system your whole firm can believe in. 💪

 

 

Traditional AI vs. Generative AI: What's the Difference and Why Should A&E Firms Care?

Posted by Jake Lucas on May 15, 2025

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If you’ve been hearing the terms “traditional AI” and “generative AI” thrown around like confetti lately but still aren’t quite sure what the difference is—you're not alone. And don’t worry, we’re here to break it down without the robot-speak. 🤖💬 

Artificial Intelligence (AI) is transforming how we work, analyze data, and make decisions—and the A&E industry is no exception. Whether it’s optimizing project schedules, identifying risks before they become disasters, or simply helping your marketing team write that next proposal (hello, ChatGPT!), AI tools are becoming part of our everyday toolkit. 

But before you plug in and power up, let’s pump the brakes and understand that not all AI is created equal. Specifically, there’s a big difference between Traditional AI (a.k.a. Machine Learning) and the newer kid on the block, Generative AI. 

Let’s explore how each type of AI functions, what problems they solve, and how your firm might benefit from using both. 

Traditional AI: The "What Happened and What Should We Do About it?" Kind of Smart

Traditional AI—often powered by Machine Learning (ML)—is great at looking at your firm’s past to make sense of what might happen in the future.

Describe - What Happened?

Traditional AI thrives on data. It aggregates and mines historical information to tell you what’s already occurred—think time-entry patterns, project budget overruns, or marketing campaign performance.

Predict - What Could Happen?

Using statistical models and algorithms, this kind of AI can forecast outcomes. For example, it might tell you: “Hey, based on the last 20 projects of this type, you're probably going to go over budget by 10%.” Super helpful? Absolutely. Magic? Not quite.

Prescribe - What Should We Do?

This is where traditional AI begins to nudge into decision-making territory. It might recommend a staffing shift, suggest delaying a milestone, or adjust workload distribution to keep your projects on track. It’s not doing the work for you—but it’s definitely acting like that smart friend who always has great advice.

Bottom line: Traditional AI is your data whisperer. It’s about understanding patterns and helping you make smarter decisions based on them.

Generative AI: The “Let’s Create Something New” Powerhouse

Generative AI is like Traditional AI’s artsy cousin who can write, draw, build presentations, and even automate tasks based on what you tell them. It’s creative, dynamic, and frankly, kind of a showoff—but in a good way. 😎

Input - What to Create

With Generative AI, you start with a prompt. “Write a project summary,” “Draft an email to a client,” or “Build a training outline for new hires.” Your input kicks off the magic.

Collect - Synthesize Data

Generative AI taps into massive amounts of data and language models—often including your firm’s own info if integrated correctly—to create highly relevant and customized outputs. The more specific the input and data source, the better the results.

Generate - On Demand Content

This is where the tool really shines. It produces original content—proposals, reports, schedules, even social media captions (wink)—saving you and your team hours of manual work.

Automate - Take Action for the User

Unlike Traditional AI that just offers recommendations, Generative AI can actually do the thing. It can distribute content, send reminders, automate workflows—all based on what you’ve selected or approved. It’s like having an extra team member that never sleeps (but also doesn’t drink your office coffee).

Bottom line: Generative AI is about creation and automation. It’s not just analyzing the past—it’s helping you build the future, faster.

So… What Is Deltek Doing About AI?

Now that we’ve laid the groundwork for what AI is and how it’s evolving, you might be wondering: “Cool, but how is this actually being used in Deltek Vantagepoint?”

Deltek’s approach to AI isn’t just about chasing trends or flashing shiny new tools. It’s what they call purposeful innovation—applying AI and machine learning in strategic, practical, and real-world-useful ways across the project lifecycle.

Here’s how that shows up in Vantagepoint:

  • Task Automation – Think of those annoying, repetitive tasks that eat up your team's time—like updating records, running reports, or tracking hours. Deltek is automating them to free up your staff for more meaningful work.
  • Boosting Productivity – AI helps your teams find information faster, so they can make quicker decisions, deliver better projects, and yes—even improve your cash flow.
  • Simplifying Workflows – Instead of 6 steps to complete a routine task, AI tools are reducing it to 2 or 3. Less friction = more momentum.
  • Reducing Risk – Manual data entry and one-person knowledge silos are risky business. With automation, Deltek removes some of that human error (and the stress that comes with it).
  • Enabling Strategic Decision Making – With better insights, cleaner data, and fewer time-consuming tasks, you and your team can focus on what really matters—making smart, strategic moves.

And here's the kicker: just because you can use a trendy new tech doesn’t mean you should. Deltek’s focus is on making their products easier to use, not more complicated.

So, the next time you hear someone talking about flashy AI features from a competitor, just remember: ✨Does it actually make your day easier, your work better, or your firm more profitable?

That’s the litmus test. And that’s what Deltek is aiming for.

Smarter Projects Start with Smarter AI

AI isn’t just a buzzword—it’s a real opportunity to make your teams more productive, your workflows simpler, and your decisions more strategic. Whether it's traditional AI helping you predict what’s coming next or generative AI creating on-demand content to lighten your workload, there’s no denying the impact these tools can have on the AEC industry.

And the best part? You don’t have to figure it out alone.

Deltek is approaching AI with intention—focusing on purposeful innovation that supports your entire project lifecycle, not just flashy features. From automating time-consuming tasks to reducing risk and empowering your teams with better insights, AI is here to help you work smarter, not harder.

🎥 Want to see it in action?

Check out our on-demand webinar: AI Solutions for Vantagepoint: Enabling Next-Level Productivity to explore how these tools are already making a difference for project-based firms like yours.

Let’s turn that AI curiosity into real results. 👇

The Ultimate Vantagepoint Efficiency Toolkit: 15 Features You’re Probably Not Using—But Should Be

Posted by Lisa Ahearn on March 27, 2025

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Ever feel like your Deltek Vantagepoint system could be working harder for you?

If you're like most project-based firms, you're juggling tasks, chasing down data, and performing the same manual steps day after day. Sound familiar? Then it’s time to march into efficiency with a toolkit designed to streamline your workflow and automate the time-sucking tasks that drain your day.

Enter: 15 must-know Vantagepoint features that will help you reclaim your time and elevate your day-to-day operations.

Want to see these features in action plus get bonus features not listed here? Check out Lisa Ahearn's on-demand webinar here.

Everyday Time-Savers

1. Open in New Window
Toggle between records and dashboards without losing your place. Right-click menu items or blue hyperlinks to open them in a new tab without losing your place. It’s a simple tweak that can make a big difference. This one small trick can make a big difference when multitasking.

2. Grid View Customization + Saved Views
If records are displayed in a list view, users can save the columns selected in the view and then apply those settings in the future. This may not seem like a big deal but is just one of the small, but mighty ways Deltek is improving user efficiency in Vantagepoint.

Click the gear icon to customize columns, then save your grid views for fast filtering. Bonus: Share them with your team. Watch a mini-demo of this feature here.

3. Keyboard Shortcuts
Use Alt + K to reveal powerful shortcuts for inserting rows, checking boxes, or navigating dropdowns. Once you try them, you'll never go back.

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Click-Less Cleanups

4. Bulk Updates
Change multiple records at once—like updating project stages or contact info. It’s like magic for data cleanup.

With Bulk Update, you’ll be able to update multiple fields across numerous records simultaneously—saving time and headaches! This feature’s user-friendly interface makes bulk editing intuitive, even if you’re not a tech guru. Plus, you’ll enjoy peace of mind with built-in error handling, allowing you to quickly resolve any records that can’t be saved right away. And for added control, administrators can decide who has access, thanks to role-based permissions.

See the bulk update feature in action here.

5. Auto-Populate Timesheets with Holidays & Absences
Reduce timesheet errors and save time with auto-filled entries for PTO and holidays (once approved).

6. Timesheet Assist Reminders
Friendly pop-ups remind users to complete timesheets and suggest projects to charge time to. Timesheet assist provides users with reminders and suggestions based on past projects or active assignments. It allows users to quickly add suggestions to their timesheets, with full control over project selection. And, it offers flexible settings, including options to select Time Groups and reminders days before timesheet deadlines.

Discover how this feature helps ensure more accurate timekeeping to streamline your firm's business processes in this mini-demo.

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Automation & Smart Tools

7. Opt-In Features
Get early access to new features before they become standard. A great way to test drive efficiency-enhancing tools.

8. Dela (AI Assistant)
Need to find a record, create a contact, or log an activity? Just ask Dela. This AI-powered companion honors your security settings and keeps getting smarter.

9. Smart Summaries for Projects and Firms
Summarize project and firm data quickly, without running a report. Perfect for execs who want insights fast.

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Data Visibility & Dashboards

10. Dashparts
Dashparts provide a flexible way to visualize your data right from the dashboard.

You can use funnel chart types to track your pipeline, making it easier to see which opportunities are moving through your business development process.

There are organizational-level options available for both the project and project detail bases, giving users deeper insights depending on how they need to view their data. You can also display the average collection period by project and group it by client to better understand payment trends.

Forecasted accounts receivable collections can be visualized to help with cash flow planning. Additionally, the AP Detail base allows you to review voucher information with ease, bringing even more transparency to your financial data.

11. Employee Capacity Visibility
See how reassigning hours impacts staff availability. You can see employee availability directly from the employee card in the plan. No more guesswork.

12. Auto-Populate Time Off in Project Plans
Approved absences flow directly into your resource plan. Deleted requests are removed too.

Search Like a Pro

13. Multi-Value Search Operators
Search for multiple values using “contains” or “=”. Great for filtering specific project types or client groups.

14. GL Account Review
Search transactions across accounts and periods, then export data with or without preview. Super handy during audits.

15. Activities Grid Improvements
Multiselect contacts or employees, view notes directly in the grid, and more. A big win for CRM users.

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So, What Will You Automate First?

Imagine logging into Vantagepoint and seeing exactly what you need—timesheets filled out, dashboards prepped, project data updated—all before your second cup of coffee.

This isn’t just a dream. With the right features, it’s your new reality.

📅 BONUS: Watch Lisa Ahearn’s on-demand webinar to see these features in action—plus even more Vantagepoint tips to boost your efficiency. Watch today by clicking the image below.

March into efficiency. Your streamlined workday awaits.

 

 

Utilizing Retainers in Deltek Vantagepoint: A Practical Overview

Posted by Terri Agnew, CPA on August 01, 2024

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Retainers play a crucial role in project-based financial management, especially for firms in the architecture, engineering, and environmental consulting industries. Properly managing these prepayments or overpayments can streamline billing processes and improve month-end reconciliation processes. Deltek Vantagepoint offers powerful tools to handle retainers efficiently. Here's an overview of how retainers can be managed within the system, illustrating key concepts and steps without delving too deeply into the technicalities.

Understanding Retainers

At its core, a retainer is a prepayment made by a client before the commencement of services. It can also include overpayments or duplicate payments. These funds need to be accurately recorded and managed to ensure they are applied to the correct projects so they can be applied appropriately to future invoices or refunded when necessary.

Preparing and Managing Retainer Invoices

In Deltek Vantagepoint, setting up a retainer involves a few strategic steps. It starts with enabling the necessary functions in Billing Settings. This ensures that retainers can be linked correctly and can be invoiced effectively. Additionally, a General Ledger account, typically a liability, should be utilized specifically for retainers.

Recording Retainer Payments

When a client makes a payment towards a retainer, it must be recorded accurately within the system. This involves entering the cash receipt details and linking them to the correct project. Whether it's an overpayment or a prepayment, these funds are added to the retainer bucket by selecting the retainer box. This box is the true link to the retainer feature making the amount available to be applied to future invoices.

Applying Retainers to Future Invoices

One of the key benefits of managing retainers in Deltek Vantagepoint is the ease with which they can be applied to future invoices. When invoicing for services rendered, all or a portion of the retainer can be applied to reduce the amount due. This is done in the “More Calculations” section of Billing Terms, under “Additional Fees.” Like Cash Receipts, when retainers are applied to future invoices, the trick is to select the retainer box in Add-ons and the corresponding General Ledger Account. This step helps maintain a clear and accurate financial record for both the firm and the client.

Refunding Retainers

There are scenarios where a retainer may need to be refunded. Perhaps the project was canceled, or the client overpaid significantly and there are not enough future billings to utilize the full amount. Deltek Vantagepoint allows for this by facilitating the removal of the retainer amount through Cash Receipts, utilizing the retainer check box, and then processing a refund through the accounts payable system. This ensures that all transactions are cleanly recorded, and the client's funds are returned appropriately.

Reporting Retainer Balances

Deltek Vantagepoint has several areas where a project-based firm can manage retainer balances, allowing for easy reconciliation of the retainer general ledger account, as well as a quick review for managers and billers to know how much retainer remains for a project. There is a standard report called “Retainer Ledger” that shows a comprehensive review of all transactions related to a project. Additionally, retainer balances can be shown on Project and AR-related dashparts, reports, or on the Invoices tab in the Project Hub.

Why Partner with Full Sail Partners?

Navigating the complexities of Deltek Vantagepoint, especially when dealing with retainers, requires a thorough understanding of the system and its capabilities. This is where Full Sail Partners can be invaluable. Our team of experts provides personalized consulting services, guiding you through the intricacies of setting up, managing, and optimizing your retainer processes.

By partnering with Full Sail Partners, you can ensure that your financial management practices are streamlined and efficient, allowing you to focus on delivering exceptional services to your clients. Whether you need help with initial setup, ongoing management, or training your team, we are here to support you every step of the way.

Leverage the Full Capabilities of Deltek Vantagepoint

Managing retainers in Deltek Vantagepoint is essential for maintaining accurate financial records and ensuring smooth project execution. While this overview provides a glimpse into the process, the expertise of Full Sail Partners can help you fully leverage the capabilities of Deltek Vantagepoint, ensuring your firm's financial health and client satisfaction.

Reach out to Full Sail Partners today to learn more about how we can assist with your project-based firm’s Deltek Vantagepoint needs, from initial setup to advanced financial management and everything in between. Your success is our priority, and we are here to help you navigate the complexities of project-based financial management with confidence and ease.

 

Revitalizing Marketing Strategies for Services and Project-Based Firms

Posted by Lindsay Diven on July 18, 2024

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Consumers. Buyers. Clients. Users. Customers. You want them, you need them, regardless of the business you own. But does the type of business you own affect how you market to them? Absolutely! Marketing for service and project-based firms can be a tricky task, requiring a blend of formulaic approaches and individual creativity. What you’re marketing makes all the difference.

Defining Your Business Type

Understanding the nature of your business is crucial to crafting an effective marketing strategy. Different types of businesses—whether they offer tangible products, intangible services, complex projects, or a mix of both—require tailored marketing approaches to reach and engage their target audiences effectively.

  • Product-Based Firms: These organizations offer tangible products to their customers—items that can be packaged and placed on a shelf. Marketing for these firms is often straightforward and follows textbook examples taught in marketing classes nationwide.
  • Service-Based Firms: These organizations primarily offer people, processes, or expertise. Since you can't package people or put a process on a shelf, marketing must be approached differently.
  • Project-Based Firms: Similar to service-based firms, these organizations manage and deliver projects, often involving complex coordination of resources and expertise. Marketing for project-based firms needs to highlight the firm's ability to deliver successful projects, meet client needs, and provide specialized expertise.
  • Hybrid Firms: These businesses offer a mix of products and services. Marketing efforts must be tailored to each target market segment, emphasizing both tangible and intangible offerings.

Tailoring Your Marketing Strategy

When marketing a product, you let the product speak for itself, showcasing how it solves customer problems. This can be done through demonstrations, videos, or testimonials showing the product in action. Marketing for service and project-based firms is a bit different, yet fundamentally similar. Services and projects solve problems too, but you need to highlight client stories and testimonials. Here’s how:

  • Client Testimonials: Just as with products, services, and projects solve problems. Share success stories from your clients, showcasing how your services or projects have positively impacted their businesses. For example, platforms like Google and Trustpilot use client reviews to market professional services.
  • Client Feedback Tools: Gathering feedback from your clients is essential. Tools like the Client Feedback Tool from Client Savvy allow you to collect regular and periodic feedback from clients about their engagements. This feedback can provide constructive criticism and highlight your strengths, both of which are invaluable for refining your services and enhancing your marketing efforts.

The Power of Client Retention

One significant advantage of service and project-based firms is the potential for high client retention. Happy clients not only contribute to your marketing efforts through word-of-mouth but also ensure a steady revenue stream. Here are some compelling statistics:

  • A 5% increase in customer retention can increase a company's profitability by 75% (Bain & Co.).
  • 80% of your company's future revenue will come from 20% of your existing customers (Gartner Group).
  • Attracting new customers costs five times more than retaining existing ones (Lee Resource Inc.).

Leveraging Client Relationships in Marketing

Happy clients are your secret weapon in marketing your services or projects. Their satisfaction can lead to long-term relationships and a healthier bottom line. Here are some strategies to leverage these relationships:

  • Case Studies: Develop detailed case studies that highlight how your services or projects have met client needs and solved their problems. These case studies can be powerful tools for showcasing your expertise and success.
  • Client Engagement: Regularly engage with your clients through newsletters, updates, and personal check-ins. Keeping the lines of communication open helps maintain strong relationships and encourages repeat business.
  • Client Testimonials and Reviews: Actively seek and share positive testimonials and reviews from your clients. Highlighting client satisfaction through various platforms can build trust and attract new customers.
  • Client Appreciation Events: Host events to show appreciation for your clients. These can be virtual webinars, in-person workshops, or networking events. Such initiatives can strengthen your relationship with clients and provide additional value.
  • Social Media Engagement: Feature your clients on your social media channels. Share their success stories, tag them in posts, and engage with their content. This not only highlights your collaboration but also broadens your reach through their network.
  • Educational Content: Provide clients with valuable content that addresses their pain points and interests. This could be in the form of blogs, whitepapers, webinars, or how-to guides. Educating your clients not only helps them but also positions your firm as an industry leader.
  • Surveys and Feedback: Regularly ask for feedback through surveys to understand client needs and areas for improvement. This proactive approach shows clients that you value their opinions and are committed to enhancing their experience.
  • Partnership Programs: Develop partnership programs with your clients, where you can collaborate on joint marketing initiatives or co-host events. This creates a win-win situation and strengthens the professional bond.

By implementing these strategies, service and project-based businesses can effectively leverage client relationships to enhance their marketing efforts and drive long-term success.

Harnessing Client Feedback for Strategic Insights

Marketing for service and project-based firms requires a nuanced approach that leverages client feedback, highlights successful engagements, and emphasizes the value of long-term relationships. Tools like the Client Feedback Tool can help you gather valuable insights, tailor your marketing efforts, and ultimately boost client retention and satisfaction. By focusing on your clients' stories and continually improving your services based on their feedback, you can create a powerful marketing strategy that drives growth and success.

5 Benefits of Knowledge Sharing with Your Professional Services Firm

Posted by Tasia Grant, PHR on June 27, 2024

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A crucial goal for organizations in 2024, according to an online article by Reworked, is to start spreading the wealth of knowledge that your employees have. Firm growth stagnates and employee retention suffers when information is hoarded and not shared. In today’s constantly evolving economic landscape, leadership at professional services firms should embrace the idea of knowledge sharing, setting clear expectations, and creating a culture of trust. Let’s check out 5 key benefits of knowledge sharing for your professional services firm. 

#1 Promotes Innovation

By enabling employees at your professional services firm to access the collective knowledge of their team and other teams, knowledge sharing promotes innovation. When employees can hear the ideas of others and see new perspectives, new solutions can be imagined and new approaches to problems can be taken. Shared knowledge from others removes silos and draws employees together to collaborate creating even more energy.

Then, with this collective knowledge, everyone at your firm can see the bigger picture. This wider view helps challenge existing norms or offers thinking outside of the box and exploring unconventional options. Access to diverse insights encourages the generation of new ideas and promotes a more creative environment which leads to innovation at your professional services firm.

#2 Enhances Employee Engagement

When professional services firms create a culture of collaboration and shared learning, employee engagement is enhanced. Sharing knowledge ensures that everyone at your firm feels like a part of the organization. Specifically, hearing how certain decisions are made empowers employees, and keeping them in the loop lets them know that their voices are heard.

When employees feel valued and involved, they are much more engaged in their tasks. Furthermore, those employees sharing their expertise additionally feel valued for their contributions to your firm. They then are more likely to actively participate in sharing more knowledge. This sense of belonging enhances employee satisfaction and leads to a higher retention rate and a more positive workplace.

For example, at Full Sail Partners, we host quarterly all-company meetings. One section of these meetings is “Top Cool Things to Know” where employees submit the cool things that they discovered the previous quarter. This can include new items they’ve built for clients or a new process to help within their work day. We spend a few minutes during the company meeting sharing these “cool things.”

Having an intentional opportunity to share experiences and proactively planning collaboration time is also critically important with remote working professionals, like our crew.

#3 Supports Learning and Development

Knowledge sharing supports learning and development because employees are allowed to acquire new knowledge and skills from their other teammates at your firm. Enhancing their skills and competencies allows employees to grow and develop. This creates room for more creativity and further development enriching the culture of your professional services firm.

Employees being given access to best practices, lessons learned and expertise at your firm facilitates professional growth and learning. When employees feel encouraged in their quest for knowledge, they are motivated to keep learning. The more learning that occurs the more these employees are even better equipped to contribute to your firm’s overall success.

One way to support learning and development in an on-demand, remote work environment is by recording bite-sized training videos. As you onboard a new employee take a moment to record the different processes they are learning. Keep the videos short and focused on specific processes like how to enter their timesheet, or how to add a new contact to the database. Then store these bite-sized training videos on your intranet or a shared drive. This will allow all employees access to the information when they need it.

#4 Enhances Company Culture

The culture at your professional services firm will be enhanced with knowledge sharing as it promotes transparency and trust. Freely sharing knowledge breaks down barriers between departments, promoting collaboration and working across your teams. When employees can leverage the expertise of others, there is an increase in productivity which creates a harmonious working environment.

Moreover, for newly onboarded employees, knowledge sharing makes them work efficiently from the beginning as they feel valued at the outset. For the more seasoned employees, sharing knowledge helps them move on knowing that they are leaving a legacy. What knowledge they have acquired during their tenure will remain with your professional services firm.

#5 Builds Firm Wide Knowledge

Building firm-wide knowledge through your teams sharing their expertise only brings greater value to your professional services organization. All this vital information shared can be captured and preserved in a reservoir of learning. This is especially useful in the world of remote or hybrid workplaces.

Using technology or in-person methods of knowledge sharing will both yield powerful results. Your professional services firm can leverage digital platforms to store and share this knowledge. Additionally, face-to-face knowledge-sharing sessions can be organized and recorded. Whether your employees are in the office every day, several days a week or only working remotely, knowledge sharing can be accomplished to build this wealth of knowledge available firm-wide.

Positively Impact Employee Retention and Growth with Knowledge Sharing

There are many benefits for leadership at professional services firms to encourage knowledge sharing. It boosts the standard of the workforce. Knowledge sharing encourages employee collaboration, fosters a culture of learning, and creates a safe environment for innovation. Furthermore, when employees at your professional services firm can share their expertise, and other employees can build on their skills, it will help reduce the skills gap, widen the talent pool, and promote retention. Click the image below to go in-depth on upskilling and reskilling your employees.

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The Secret Sauce to Retrieve Deltek Vantagepoint Information - Searches

Posted by Amanda Roussel on January 11, 2024

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In today's fast-paced business environment, finding internal information quickly is crucial. Surveys reveal that professionals often spend a significant chunk of their time just searching for necessary data and files. Deltek Vantagepoint, with each update, continues to streamline this process, making it even more efficient for users to retrieve project data and contacts. The enhanced search functionality acts as a virtual "easy" button, empowering users in professional services firms to locate precise information swiftly, leading to more insightful dashboards and reports. Let's dive into how these improvements elevate the user experience in Vantagepoint. 

The Basics 

The Search field in Vantagepoint now offers an intuitive interface with an updated Saved Searches menu. This menu not only provides quick access to frequently used searches but also includes newly added filters and sorting options. 

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Custom and Shared Searches: A New Dimension

In addition to the standard searches like “Active,” “All,” and “My Company,” the updated Vantagepoint introduces more nuanced custom and shared search capabilities. Users can now create highly tailored searches that align with their specific project needs. Shared searches, curated by Vantagepoint administrators or power users, are now more refined, displaying results tailored to each user’s role and permissions.

Navigating Saved Searches with Enhanced Preview Options

The process of navigating through saved searches has been simplified. Clicking on a search now brings up an enhanced preview box, showcasing a more detailed snapshot of the results. This allows for quicker scanning and locating of specific records.

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Enhanced Record and List Views

Upon selecting multiple results, the updated interface presents a more organized record-by-record view. Users can toggle through records effortlessly and switch to the ‘List View’ for a comprehensive, sortable, and filterable table of records.

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At the top of the screen, it shows the total number of records. Each one has its own page, and users can toggle through each record using the arrows next to the record numbers. Users can also see the records in List View by clicking the List icon.

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List View shows all the selected records in a sortable, filterable format. They can also be edited or modified from the List View table.

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Streamlining Searches with the "Active Only" Toggle Feature

In Vantagepoint 6.5 released in fall 2023, a new feature streamlines the search process: the "Active Only" toggle. This convenient filter is present in the "Find [record]" field, enabling users to swiftly narrow down their search to only active records with a simple flip of the switch.

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The "Active Only" toggle remembers your preference even after you log out, ensuring a consistent and efficient search experience in subsequent sessions. This enhancement has been integrated into a variety of forms across the system, from Billing to Resource Management, ensuring that users can maintain productivity with ease.

Creating Custom Searches

Custom searches have become more user-friendly. The interface guides users through a straightforward process of defining search criteria with improved field lookups and operator options. This update ensures that users can pinpoint the exact data they need with minimal effort.

Basic Custom Search

In the Contacts Hub, click the New Search button, and the new search window will appear over the current screen.

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By default, it is auto-populated with “Active” in the Contact Status field. Beneath Contact Status, there are three columns. These columns are used to define the criteria for the search:

  • Field Lookup: Look up fields available within the Hub (in this case, Contacts).
  • Operator: The operator options tell Vantagepoint how to look for information. For example, if the Field Type is “Firm Name,” the operator options include options like “Contains” or “Is Empty.” Date-based fields include terms like “Is Today.”
  • Value: This is the “what” that the search engine is looking for, such as “ABC Company” or “March 1, 2021.”

Vantagepoint automatically generates results below the search bar. The ability to quickly preview search results allows users to tweak the search criteria until they find exactly what they need without having to open a new search each time.

From here, users can click “Apply All” to be taken to the record-by-record view of their search results.

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Advanced Custom Searches: A Deeper Dive

The Projects Hub now offers more complex search functionalities. Users can perform layered searches, combining multiple criteria to drill down to very specific project data. The interface intuitively guides users through setting up these advanced searches, making it accessible even for complex queries.

By default, the Project Status in the top row is set to Active. To view dormant or inactive projects, users can click the “X” next to the status and make another selection.

To perform a more advanced search, such as all the projects assigned to a certain project manager within a certain industry, users can combine search criteria.

  • In the second row, enter “Project Type” as the Field, “equals” as the Operator, and “Educational/Educational Facilities” as the Value.
  • Add a new row. Enter “Project Manager” as the Field and “equals” as the Operator. Enter the project managers’ name(s) as the Value.

Note that, based on this field type, the available options for Value will appear in the dropdown box. Results that don’t match the query will appear as well but are shown as grayed out.

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Advanced Search Settings: Tailored to Your Needs

The Advanced Settings in the search box have been enhanced to provide even greater flexibility. Users can now specify their search criteria at various levels – from the overall project to phase or task level, accommodating a broader range of search needs for different users.

In this case, if the project managers had been assigned to specific tasks or phases of projects, that would show up here, in addition to project-level assignments.

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Leveraging Power Search for Optimal Results

These enhanced search capabilities are just the tip of the iceberg. Deltek Vantagepoint's latest version offers a wealth of features designed to optimize data retrieval for project-based and professional services firms. To fully grasp these advancements, we encourage you to explore our mini demo, which covers both the basics of searching and some more advanced searching features.


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Deltek Vantagepoint How To: Accessing the Time & Expense and CRM Mobile Apps

Posted by Evan Creech-Pritchett on November 09, 2023

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In today's rapidly evolving business landscape, the demand for seamless remote access to critical data is paramount for professional services firms. You may already have encountered the Deltek Touch Time and CRM mobile applications and have a strong desire to empower your employees while they’re on the go, allowing them to leverage the capabilities of these apps to access your Deltek Vantagepoint data remotely. Whether you envision your staff accessing data from the comfort of their homes and abroad, or you foresee the immense value it can bring to project managers working in the field, we understand that venturing into Deltek Touch Time and CRM mobile applications to access from the web can seem like a daunting prospect. So, in this blog, let us address your concerns and delve into the benefits and safety measures involved for your professional services firm and try to allay your fears.  


Safety and Security

First and foremost, we realize that security is of the utmost importance to your professional services firm. However, when properly deployed with Secure HTTP and a robust password policy, accessing your Deltek Vantagepoint data from anywhere becomes as secure as accessing your online banking information. Your professional services firm’s data integrity remains intact, and you can trust that your business information is protected.

Cost-Effectiveness

Furthermore, for professional services firms, we know that the financial aspect of offering another feature is always a big concern. Yet, with Deltek Touch Time, the cost implications are minimal. The primary expense lies in the initial setup, generally taking no more than an hour or two. The foundation for this access is already embedded in your existing Deltek Vantagepoint installation. So, you can rest assured that the transition to remote access is cost-effective and well worth the investment.

Ease of Configuration

Moreover, configuring Deltek Touch Time for web access is a straightforward process, especially for a single server installation. It can be executed with minimal downtime or even scheduled for after-hours operation with careful planning. In cases where multi-tier installations are involved, there may be a bit of added complexity, but these nuances are well-understood and can be expertly addressed. The Full Sail Partners’ team has a wealth of experience assisting numerous professional services firms in navigating this transition, and we encourage you to reach out to us for any necessary support.

How Can You Access These Features?

Finally, you may be wondering, how do you open Deltek Vantagepoint to the internet to allow your professional services firm’s employees access to new features like Deltek Touch? It’s easy, just follow these steps:

  • Modify your Firewall: Adjust your firewall rules to permit port 443, which facilitates secure HTTP traffic, to be forwarded to your Vantagepoint server. We advise that you test the setup at this point by visiting your Vantagepoint login page, ensuring that everything is still functioning correctly.
  • Checking Domain Accessibility: Verify that the Fully Qualified Domain Name (FQDN) is accessible both internally and externally. Minor adjustments to your Domain Name System (DNS) settings may be necessary to achieve this.

By following these steps, you will seamlessly enable access to Deltek Vantagepoint from both onsite and offsite locations. Once this is confirmed, you can promptly inform all users to utilize the Touch links for their Deltek Vantagepoint requirements. How convenient is that?

Access to Data from Anywhere is Within Your Grasp

The transformation to accessing Deltek Vantagepoint data from anywhere, at any time, is well within your professional services firm’s grasp. You can enjoy the peace of mind that comes with knowing your data is securely protected while remaining readily accessible to all your employees whenever it is needed. We encourage you to share your thoughts regarding having seamless remote access to your essential data with us, and if you require any assistance or guidance, do not hesitate to contact our knowledgeable team at Full Sail Partners.

 

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