Full Sail Partners Blog | Press Release (4)

Full Sail Partners, a Deltek Platinum Partner, is pleased to announce the addition of Valerie Kelleher to the client services team. Valerie has joined the firm as the south central account manager and will provide account services for Full Sail Partners’ clients in the southwest United States. In this position, she will work as a liaison between Full Sail Partners and clients, helping to build an open and collaborative community.

Valerie joins Full Sail Partners with over 20 years of accounting and finance experience. Additionally, she has served as a contract administrator in the architectural and engineering industry.

“I enjoy working with people, and in this role, I will have the opportunity to interact with Full Sail Partners’ clients on a regular basis,” Valerie said. “The culture and strong belief in the success of our clients makes me proud to be a member of the Full Sail Partners’ team.”

The Full Sail Partners’ Account Management Program is designed to serve the needs of our Deltek client base and promote greater engagement. In this role, Valerie will serve as an additional resource to address client questions and will be a dedicated point of contact for the clients in her region.

“Valerie is an outstanding person who is passionate about serving others, which makes her the perfect fit for this role,” said Wendy Gustafson, Full Sail Partners’ Vice President and General Manager. “We are excited to grow as a company and even more thrilled to have Valerie on our team.”

For more information, please contact Full Sail Partners’ Marketing and Communications Department. Interested in learning more about the Full Sail Partners' team? Check out our crew!

Full Sail Partners, a Deltek Premier Partner, is proud to announce that Michael Kessler, Principal Consultant, successfully completed the Project Management Professional (PMP) Certification. As a result of this achievement, Michael will be able assist clients with identifying areas of opportunity for improvement in their project management process. Additionally, he will now incorporate PMP best practices to help firms increase the earning potential from their projects.

PMP Certification is a globally recognized project management certification based on principles established by the Project Management Institute. The PMP Certification demonstrates that a person has mastered the global language of project management.  

“I found the training and studies as I prepared for the certification test valuable in gaining a better understanding of the project management process beyond the numbers I have often focused on,” said Michael. “I have become more aware of the spoken language, which will facilitate improved communication with my client base. I also believe I now have the ability to push the software just a bit harder to produce the output that will add value to my clients’ operational analysis.”

Prior to joining Full Sail Partners in 2015, Michael spent nearly a decade involved in the Deltek community as a consultant for Deltek. While working for Deltek, he helped firms of all sizes with implementing and maximizing the capabilities of Deltek Vision. With his PMP Certification, Michael has garnered additional knowledge he can leverage when working with Full Sail Partners’ clients.

“Michael is always seeking out ways to provide clients with increased knowledge to improve their business processes,” explained Scott Seal, Vice President of Consulting. “With this certification, Michael has added another tool to his arsenal that he can utilize to assist clients with improving their processes.”

For more information, please contact Full Sail Partners’ Marketing and Communications Department. Interested in learning more about the Full Sail Partners' team? Check out our crew!

Full Sail Partners, a Deltek Premier Partner, is pleased to announce that Tim Burns has joined the firm as a SQL Developer. With the hire of Mr. Burns, Full Sail Partners continues to strengthen its development team enabling the firm to meet its clients’ growing needs. In this role, Tim will work closely with clients and key stakeholders to ensure they have proper insight into the data that affects their businesses.

Tim brings his extensive experience in SQL development and database management to his new position with Full Sail Partners. Additionally, Tim has in-depth knowledge of how Deltek Vision supports the unique challenges of the professional services industry.

“Deltek is an amazing tool with the standard features. However, Vision’s true power is in the wide-ranging customization it allows,” said Tim Burns. “I truly enjoy working with clients to identify their unique business requirements to make Vision work for them.”

With an enormous skill set including programming, reporting, product development and process automation, Tim will be able to provide valuable expertise to Deltek Vision users by assisting them with workflows, SQL stored procedures, and custom reports and invoices.

“Tim has extensive experience as a developer, and also a natural affinity for translating complex business requirements into streamlined and automated routines,” said Pete Nuffer, Full Sail Partners’ Director of Product Development. “With Tim on board, we will significantly extend our ability to provide our clients greater efficiency in their operations surrounding Deltek Vision and their broader technology ecosystems.”

For more information, please contact Full Sail Partners’ Marketing Communications Department. Interested in learning more about the Full Sail Partners' team? Check out our crew!

Full Sail Partners today announced it joined the Concur Solution Provider program and can now refer clients, including those using Deltek, to Concur, the leading provider of spend management solutions and services.

This partnership expands the Full Sail Partners offering to include Concur solutions and allows Concur data to flow into Deltek Vision, helping professional services firms create a better expense reporting experience for their employees and also enable the firms to realize significant cost savings.

“We are ecstatic to introduce Concur to our clients,” said Tanya Drake, Full Sail Partners Technology Division’s Technical Consultant. “This partnership gives project-based clients the most efficient expense reporting solution ever. Our clients will experience firm-wide cost savings and eliminate mistakes and fraud with the automated controls and duplication verification. Employees will love the automatic pull of data to their expense reports, virtually eliminating manual entry of expense reports. It’s a win-win for both the firm and employees.”

Concur Travel, Expense and Invoice are the industry’s leading solutions to help businesses manage spend and gain insights that drive savings. Concur has more than 40 million users globally, and in 2015 the company processed transactions worth more than $70 billion in travel and expense spend.

Kelly Duquette, Principal Solutions Consultant at Full Sail Partners who has worked with the Concur product at a previous firm said, “We believe this is a great opportunity for the Deltek Vision community to leverage Concur to create a fast, efficient process that allows employees to spend less time on tedious tasks and more time focusing on their billable work.” 

Together, Full Sail Partners and Concur will enable HR and accounting professionals to better manage expenses and invoice processing from approval to payment posting. The expanded capabilities offered through Concur will enable professional services firms to capture paper and electronic invoices, enabling efficient, automated processing – from purchase request through payment, including 2-way and 3-way match capabilities. 

“Travel and expense is the second largest area of controllable business spend – a challenge especially significant to SMBs. With a partner-focused initiative like the Concur Solution Provider program, we can help partners like Full Sail Partners expand the value they provide SMBs while driving business growth and profitability,” said Christal Bemont, SVP and GM of SMB and National Accounts, Concur.

To receive details about this partnership and the Concur solutions offered through Full Sail Partners, please visit http://www.blackboxconnector.com.

Full Sail Partners provides technology services and solutions for more than 1,000 professional services firms nationwide. Blackbox Connector, a division of Full Sail Partners, helps bring data together with a no-code, low cost, integration solution connecting Deltek Vision users to any API-powered application within minutes. Full Sail Partners represents project-based products focused on integrating business processes by connecting front-end and back-end systems. We seek to help organizations identify the critical resources needed to create a faster, more efficient, and cohesive business infrastructure.

Full Sail Partners, a Deltek Premier Partner, announces that Kelly Duquette has joined the firm as a Principal Solutions Consultant to assist professional services firms with improving their business processes within Deltek Vision. Kelly’s specialties include planning and supporting firms with migrating data during mergers and acquisitions; configuring and training of the Vision Purchasing and Asset Management modules; and building and implementing client solutions within the Vision Advanced Workflow Engine. This strategic hire expands Full Sail Partners’ consulting team presence on the east coast.

“I am thrilled to be in a client facing position that will allow me to assist clients with the use of Deltek Vision,” stated Kelly Duquette. “Full Sail Partners offers a wide variety of services and offerings that work to expand the product and make it a unique experience for each company. I look forward to engaging with clients so they can benefit from our entire team’s knowledge of the product.”

With a background in accounting, Kelly has more than 25 years of experience focused around Enterprise Resource Planning (ERP) system management and implementation. She holds her Master’s Degree in Business Administration and has been both a Deltek Vision user and system administrator. Prior to joining Full Sail Partners, Kelly was Vice President and Director of ERP Systems at a large Engineering/Environmental Consulting Firm, with more than 120 offices across the US and approximately 4,200 employees. With a focus on process improvement throughout her professional career, she has managed several mergers and acquisitions and led several Deltek Vision implementations and business processes initiatives.  

Kelly was the leader of the Deltek Vision Large Firm User Group and a member of the Deltek Vision Power User group. She participated in the early adopter program for the Purchasing and Asset Management modules. In November, at the Deltek Insight Conference, Kelly will be presenting on the Critical Roadmap Factors for Mergers and Acquisitions and Getting Started with Deltek Vision's Approval Engine. She will be co-presenting with Ed Zanaty for Vision Purchasing - A Project Centric Approach. In the past, she has presented at numerous user group meetings.

“Full Sail Partners jumped at the chance to bring a veteran, Deltek Vision user like Kelly on board,” said Scott Seal, Vice President of Consulting. “She has a proven track record of improving processes and creating efficiencies within the Deltek Vision system. Kelly’s extensive consulting, data migration and custom experience with professional services industry brings a wealth of knowledge to the Full Sail Partners’ consulting team and provides fluidity between the client, consultants, and the custom solutions division to ensure we are providing the right solution.”

For more information, please contact Full Sail Partners’ Marketing Communications Department. Interested in learning more about the Full Sail Partners' team? Check out our crew!

Full Sail Partners, a Deltek Premier Partner, announces that Tanya Drake has joined the firm as Technology Consultant and will manage vendor relationships for the newly formed Technology Solutions Division. In this capacity, Mrs. Drake will provide assistance to professional services firms to identify technology gaps and support IT needs. This strategic hire strengthens Full Sail Partners’ technology group to provide clients’ hardware, software and technical services to support their goals and needs outside of their Deltek Vision software.  

Throughout her career, Tanya has held several roles with various business-focused technology solution companies where she has worked with clients to identify areas of opportunity for process improvement. 

“My past experience working with vendors allows me to expand Full Sail Partners capabilities to be a one-stop shop for technology needs,” said Tanya. “Having worked with their staff in the past I knew they were the type of company that is truly in business for the right reasons. I am proud to work for a company that is passionate about helping their clients.”

Tanya has more than 15 years of collaborating with professional services firms providing them insight to navigate the decision making process from inception to implementation on technology solutions. Her vendor agnostic approach to identifying solutions for clients ensures that the best fit and most practical solutions are implemented.

“Tanya has a passion for solving problems. With her addition we are excited to offer both stand-alone technology solutions and integrated solutions to support our core services for the Deltek Vision product,” stated Wes Renfroe, Vice President of Technology Solutions Division at Full Sail Partners. “Her desire to help clients combined with her past experience working with A/E/C industry positions our firm to provide even greater flexibility and choices for our clients.”

For more information, please contact Full Sail Partners’ Marketing Communications Department. Interested in learning more about the Full Sail Partners' team? Check out our crew!

Full Sail Partners, a Deltek Premier Partner, announces that Matt McCauley EA, MS has joined the firm as a Principal Consultant. Mr. McCauley’s hire expands the Full Sail Partners’ team to more than 30 professionals focused on technology solutions. His extensive knowledge of the Deltek product set and proven consulting expertise are an ideal match to help clients streamline business processes and achieve greater efficiency from their Deltek Vision ERP system.

With more than 20 years in the professional services industry, Matt has the insight that will allow him to identify the unique requirements of our clients. He specializes in Deltek Vision’s Core Applications, Resource Planning, VPM, and most recently, Fixed Assets.

“My prior experience as a CFO and a Deltek Vision client will help me bring a client-based end user approach to Vision consulting,” said Matt. “I’m excited to work closely with clients to implement Vision in a way that complements their business processes and to improve operational efficiencies.” 

Throughout his career, Matt has worked as both a client and a consultant, providing a unique perspective during client implementations. As a CFO and Deltek Vision user, Matt led the Vision conversion effort for his firm and managed Vision prior to becoming a consultant. Additionally, Matt has completed the PSMJ Project Manager and Financial Manager Boot Camps, and is an Internal Revenue Service Special Enrolled Agent, a Federally Licensed Tax Practitioner.

“We are excited to have Matt join the Full Sail Partners’ team,” said Scott Seal, Vice President of Consulting. “Matt’s background in Accounting and Project Management, both as a Deltek Vision Power User and Vision Consultant, provides more depth and expertise to our collaborative consulting team. Matt’s extensive 20+ years’ of experience in the professional services industry allows him to provide unique insight that will help our clients to better leverage their Deltek Vision systems.”

For more information, please contact Full Sail Partners’ Marketing Communications Department. Interested in learning more about the Full Sail Partners' team? Check out our crew!

Full Sail Partners, a Deltek Vision Premier Partner, has released the Deltek Vision Connector for Constant Contact, an integration of Deltek Vision and Constant Contact.

The Deltek Vision Connector for Constant Contact allows Deltek Vision CRM users to seamlessly create targeted Constant Contact email campaigns by leveraging real-time intelligence directly from Deltek Vision CRM. Once an email campaign is active, users are then able to analyze the results of these campaigns directly in their Deltek Vision system.

“We are really excited to help professional services firms maintain consistency between their Deltek Vision and Constant Contact systems,” said Peter Nuffer, Director of Solution Development at Full Sail Partners. “Users of this integration are refining their messaging and crafting more meaningful campaigns for their readers.”

Connectivity between Deltek Vision and Constant Contact gives users the ability to create more comprehensive email marketing campaigns, reduce labor intensive manual processes and better capture marketing ROI. This mutual relationship between data will allow your marketing team to save countless hours over the duration of a marketing campaign.

“As  one of the first users of the Deltek Vision Constant Contact integration, BG Buildingworks was excited to sync our contacts between our Deltek Vision CRM system and Constant Contact,” said Karen Crilly, Director of Marketing and Client Development for BG Buildingworks. “We used the integration to setup a campaign to announce our company name change. We were able to create a Constant Contact campaign directly from our Deltek Vision CRM system to notify over 4,500 contacts. The campaign went off without a hitch and we saw nearly a 30% open rate on our mailer.”

Interested in learning more about the integration of Deltek Vision and Constant Contact? Click below to learn more.

Full Sail Partners, a Premier Partner for Deltek and the Client Feedback Tool, is pleased to announce the hire of Amy Balassone in the role of Direct Marketing Associate. In this role, Amy will work with the marketing and sales team to communicate the value of Deltek Vision to the professional services industry. With more than 12 years of customer service, sales, and marketing experience, Amy will conduct market research on management consulting firms to extend the Full Sail Partners brand beyond the AE industry.

“What has impressed me most about the company is their customer service and dedication to their clients, “ says Amy Balassone, Direct Marketing Associate. “I feel privileged to be a part of a company that takes a consultative sales approach to ensure prospects are the right fit for the software. That customer focused mentality is what makes this company great and easy to work for.”

Amy will support the company’s growth goals and provides the firm with the brand awareness development experience needed for Full Sail Partners to help project-based firms develop their systems and processes.

“Amy’s tenacious, yet easy-going personality combines the right touch needed to target new verticals,” said Sarah Gonnella, Full Sail Partners’ Vice President of Marketing and Sales. “We are extremely honored to have Amy join our team. What is most impressive about Amy is her drive and resourcefulness. Her varied experience with marketing and sales along with her previous experience in the Navy as a data systems technician brought the right mix for this position.”

Full Sail Partners, a Deltek Premier Partner, announces that Jennifer Wilson has joined the firm as a SQL Developer. Ms. Wilson’s hire bolsters the Full Sail Partners’ team of solution developers. Jennifer will collaborate with clients and key stakeholders to help provide enhanced analytical insight into the information that impacts their business.

Jennifer joins Full Sail Partners with a strong background and acumen of database development and management. She brings with her the experience needed to successfully architect, design and populate business solutions that rely upon complex data sources.

“I enjoy the challenge of translating business processes and concepts into reports and visual aids in order to better assist clients with their analytical needs,” said Jennifer Wilson. “Professional services firms face unique challenges and requirements; I look forward to working with Deltek Vision users to streamline solutions.”

With a decade of experience in programming, reporting, product development and designing process automation, Jennifer’s background will provide valuable expertise to Full Sail Partners' customers in meeting their design, process and system improvement initiatives.

“We are thrilled to have Jennifer join the Full Sail Partners’ development staff,” said Peter Nuffer, Full Sail Partners’ Director of Product Development. “Jennifer brings a lot of energy and enthusiasm to the team. Her approach and work ethic has made the rollout of Deltek Vision custom solutions seamless, helping create a better experience for our customers.”

For more information, please contact Full Sail Partners’ Marketing Communications Department. Interested in learning more about the Full Sail Partners' team? Check out our crew!