Full Sail Partners Blog | Deltek Vision (12)

Posts about Deltek Vision (12):

Is Your Deltek Vision System Year End Process Stress Free?

Posted by Scott Gailhouse on November 02, 2012
Preperation of Deltek Vision System for Year End.Year-end is always a stressful time of year, but it doesn’t have to be.  As with everything else in the world of Accounting, planning and preparation is the key to a successful and stress-free year end.

Here are just a few tips to make your year-end close just a little easier:
  • Communication – It is vital to communicate to the rest of the firm that year end is approaching and the important dates that they should be aware of: final timesheet due date, final expense report due date, etc.
  • Create a calendar – Your calendar should contain all of your year-end deadlines: final AP check run, final timesheet due, final bank rec are all dates you may want to add to your year-end calendar.
  • Create a year-end manual – Given that year-end procedures change very little from year to year, create a manual.  With a manual to refer to, you no longer have to rely on your memory or cryptic notes you may have taken in years past.
  • Reconcile on a monthly basis - Stay on top of your monthly reconciliations.  Nothing adds to the stress of year end more than performing several months of reconciliations that could be done monthly.
  • Recurring transaction files – If there are yearly JE’s or other transactions that you only post once a year, consider creating a recurring transaction file.  Each year those files will already be in place so you don’t have to re-create them from year to year.
  • Order year end forms well in advance - Why wait until the last minute to order your 1099 and W-2 forms?  By ordering your forms in advance you know they are on hand when you are ready to process.

In addition to the tips above, Deltek publishes the Year End Bulletin each year.  This is an excellent resource for year end preparation of your Deltek Vision System.

Just remember to stay focused and keep organized and along with the tips outlined above, you will be surprised at how easy and stress free year end will be!

Preparing your Deltek Vision Accounting Software for Year End. View Webinar!

Hurricane Sandy is a Reminder to Take Steps to Protect Mission Critical Data

Posted by Wes Renfroe on October 30, 2012

Hurricane Sandy spreads her reach to 13 states wide and the evaluation of the damage and impact begin to be accessed. After the superstorm subsides, the ability to communicate to family, co-workers, and clients becomes vital. This is then followed by returning to a sense of normalcy. Events like this provide a new perspective that we sometimes overlook, the ability to access our data. You don't have to wait until you lose your data or don't have a quick restore to address this issue.

For nearly five years, Full Sail Partners has been responsible for our hosted Deltek Vision clients a guarantee of 99.5%.  To meet that uptime guarantee, a way to monitor, maintain, and protect our clients was mission critical.  Three services are now available to all Deltek Vision clients who maintain their own on-site server with our best of breed tools and techniques.

Bulletproof

On a monthly basis Full Sail Partners will conduct an eyes-on, comprehensive inspection based on a checklist of over 30 parameters, deploy the latest Full Sail Partners scripts and tricks to maximize uptime, install the latest hotfixes, and perform a soup-to-nuts database restore to test your backup plan to ensure your backups are something you can count on.  We’ll also set up that restored database as a hidden test database so you have the ability to try/test/play without disturbing your production data.

Overwatch

Chances are good there’s more information in your database today than yesterday, and the database isn’t getting smaller or using less resources.  Most companies only discover these conditions when it is too late and Vision is already ‘down’.  That would be unacceptable for our hosting clients, so we developed ‘Overwatch’, a real time monitoring system tailored to all of the Vision critical metrics and services.  Overwatch allows us (and now you too!) to check the health of your Vision servers via a webpage and see up to date information 24 hours a day, 365 days a year.  Additionally, even when you’re not looking, Overwatch is.  Warning and escalating emails will be sent to your staff whenever something like memory usage thresholds are reached.  This allows IT to be aware of issues in time to react before they become showstoppers.

Catastrophe Protection

Deltek Vision Backup, Monitoring, Health Check, & data recovery of your mission critical dataEven though Full Sail Partners utilizes multiple hosting locations and redundancy, we wanted the additional protection of an independent, standalone backup solution for our client’s database archives, logos, and custom work.  We felt so strongly about this strategy that we decided to make our solution available to our on-site clients.  If there is absolutely nothing else you do to protect your Vision data, a dependable, tested, offsite backup solution is critical.  In addition to providing anytime access to your encrypted database backups, we also include 30 days of free hosting and will have your database online and available within 24 hours of your loss of server casualty.

To learn more about implementing these solutions in your disaster prevention, protection, and recover plans view our Comprehensive IT Services to Plan, Protect, and Prevent.

System bogging you down? Get a Health Check!

Vision Unleashed™, Mobile Solution to Access Deltek Vision Unveiled

Posted by Scott Seal on October 10, 2012

Full Sail Partners, offering business consulting, technology solutions, and application hosting for Deltek Vision, is proud to unveil Vision Unleashed™, a multi-platform solution for Deltek Vision.  Vision Unleashed will allow users to access Deltek Vision from most mobile device or non-windows platform. 

This multi-platform solution is perfect for firms with business developers, executives, or project managers needing convenient access to Deltek Vision on the road. With the ability to access Deltek Vision data anywhere, anytime, Vision Unleashed allows project staff to work on the fly, independently of their standard windows-based office computer.

“For many years our clients have been asking us if they can access Deltek Vision from non-windows devices. Full Sail Partners is extremely honored and proud to be able to provide any Deltek user with a multi-platform solution for Deltek Vision that is both easy to obtain and use,” said Scott A. Seal, Director of Service Development at Full Sail Partners. “We believe that the ability to use Vision Unleashed to access Deltek Vision anywhere, on any mobile device, will allow Vision users to work more conveniently and effectively.”

Currently, Vision Unleashed is approved for compatibility with the following devices:    

  • Smartphone (iPhone, Android, etc.)
  • Tablets (iPad, Kindle, Galaxy, etc.)
  • Non-Windows Platform (Mac or Linux)
  • Many more

For more information about Vision Unleashed™, and to learn how your firm can start accessing Deltek's Vision try it for FREE.

Connect FREE for 30 Days!


About Full Sail Partners

Full Sail Partners specializes in client-focused technology solutions for architects and engineers, energy and environmental consultants, and professional service firms across the country. Full Sail Partners offers business consulting, technology solutions, and application hosting for Deltek Vision. Partnering with more than 1000 clients nationwide, Full Sail Partners builds long-term relationships and seeks to identify the critical resources to create a faster, more efficient, and cohesive business infrastructure.

Full Sail Partners – Keep Your Business on Course. | For more on Full Sail Partners profile and background on the Full Sail Partners crew, visit us at http://www.fullsailpartners.com.

Full Sail Partners Awarded Premier Partner Distinction from Deltek

Posted by Full Sail Partners on September 19, 2012

Deltek recognizes Full Sail Partners as a top-performing business partner.

deltek premier partner, full sail partners, deltek products

Full Sail Partners, offering business consulting, technology solutions, and application hosting for Deltek Vision, is chosen as a 2012 Deltek Premier Partner. Deltek, Inc., the leading global provider of enterprise software and information solutions for government contractors and professional services firms, offers this distinction to top-performing business partners. To achieve Premier Partner status, Full Sail Partners demonstrated continuing excellence in marketing, selling, implementing, and supporting their customers with Deltek solutions.  

“Full Sail Partners continues to differentiate itself as a true industry thought leader and serves as an advocate for hundreds of clients,” said Claus Thorsgaard, Deltek’s EVP and General Manager – Professional Services.  “Our mutual clients appreciate Full Sail Partners’ ability to leverage Deltek Vision to provide insight on product enhancements, new product releases, and feature functionality.  I would like to congratulate Kevin O’Connor and everyone at Full Sail Partners. We are pleased to recognize the accomplishments and talents of the individuals of this top performing company.”

“We at Full Sail Partners are extremely honored and proud to once again be named a Deltek Premier Partner.  I am grateful to our clients who provided us the opportunity to continue to serve them in 2012,” said Kevin P. O’Connor, President of Full Sail Partners.  “The energy and professionalism the group at Full Sail Partners consistently brings speaks to their passion for providing quality services to our clients.”

The Full Sail Partner team sees that 2012 and beyond affords many opportunities to project-based clients with the release of Deltek Vision First Essentials and a host of software enhancements.  As a Deltek Premier Partner, Full Sail Partners is committed to working with clients to help strategically plan and leverage the solutions within the Vision suite of tools.  Full Sail Partners' team, collectively, brings more than 200 years of experience with Deltek products and is excited to unveil in late third quarter of 2012 unique technology solutions to assist with business needs.

About Full Sail Partners
Full Sail Partners specializes in client-focused technology solutions for architects and engineers, energy and environmental consultants, and professional service firms across the country. Full Sail Partners offers business consulting, technology solutions, and application hosting for Deltek Vision. Partnering with more than 1000 clients nationwide, Full Sail Partners builds long-term relationships and seeks to identify the critical resources to create a faster, more efficient, and cohesive business infrastructure.

Full Sail Partners – Keep Your Business on Course. | For more on Full Sail Partners profile and background on the Full Sail Partners crew, visit us at http://www.fullsailpartners.com.

About Deltek
Deltek (Nasdaq: PROJ) is the leading global provider of enterprise software and information solutions for professional services firms and government contractors. For decades, we have delivered actionable insight that empowers our customers to unlock their business potential. 15,000 organizations and 2 million users in over 80 countries around the world rely on Deltek to research and identify opportunities, win new business, optimize resources, streamline operations, and deliver more profitable projects. 

Deltek – Know more. Do More. | For more on Deltek, visit http://www.deltek.com.

 

Full Sail Partners, Providing Cloud Database Solutions, Named on Top VAR 100 List by AccountingToday

Posted by Sarah Gonnella on September 07, 2012

AccountingToday.com selects Full Sail Partners to join the 2012 Top VAR 100 List. Several Deltek Partners were named to the list, but Full Sail Partners was the highest ranking VAR dedicated to only Deltek products.

 

Var 100 AccountingToday, cloud crm solutions, cloud accounting solutions, cloud database solution, cloud based service

Each year a select group of 100 organizations are honored for their accomplishments as Value-Added Resellers (VAR). The top VARs are selected from organizations focused on sales and implementation of accounting and Enterprise Resource Planning (ERP) software. Criteria used to determine the winners include 2011 revenue, number of offices, and staff.  Full Sail Partners, offering business consulting, technology solutions, and application hosting for Deltek Vision, is honored by AccountingToday as a 2012 Top Value Added Reseller (VAR). The firm provides on-premise and cloud-based solutions for architects and engineers, energy and environmental consultants, and professional service firms across the country. Full Sail Partners' team, collectively, brings more than 200 years of experience with Deltek products. 

"We are honored to have Full Sail Partners named a 2012 VAR," stated Kevin O'Connor, President of Full Sail Partners. "We focus on the 'value-added' part of being a VAR. We embrace Deltek's SaaS solution and are finding clients like the flexibility of knowing they have the option of both a cloud and on-premise solution. The cloud is not new to our firm. For almost 5 years, we've offered firm's the ability to host their application instead of investing in IT infrastructure. Our firm continues to differentiate ourselves by providing unique technology solutions and most importantly working with them through the sales process to solve business issues," added Mr. O'Connor. 

"We are proud to have Full Sail Partners represent Deltek. The award is a well-deserved recognition. As one of Deltek's most successful Vision Partners, Full Sail Partners is a major player in Deltek's overall strategy and has a long track record of providing outstanding software solutions and client services. They have earned a reputation as industry leaders and this recognition is a reflection of their hard work." Claus Thorsgaard, Deltek Executive Vice President and General Manager, Professional Services. 

About Full Sail Partners
Full Sail Partners specializes in client-focused technology solutions for architects and engineers, energy and environmental consultants, and professional service firms across the country. Full Sail Partners offers business consulting, technology solutions, and application hosting for Deltek Vision. Partnering with more than 1000 clients nationwide, Full Sail Partners builds long-term relationships and seeks to identify the critical resources to create a faster, more efficient, and cohesive business infrastructure.

Full Sail Partners – Keep Your Business on Course. | For more on Full Sail Partners profile and background on the Full Sail Partners crew, visit us at http://www.fullsailpartners.com. 

About Deltek
Deltek (Nasdaq: PROJ) is the leading global provider of enterprise software and information solutions for professional services firms and government contractors. For decades, we have delivered actionable insight that empowers our customers to unlock their business potential. 15,000 organizations and 2 million users in over 80 countries around the world rely on Deltek to research and identify opportunities, win new business, optimize resources, streamline operations, and deliver more profitable projects. Deltek – Know more. Do more.® www.deltek.com. 

About Accounting Today
AccountingToday.com is a leading provider of online business news for the tax and accounting community, offering breaking news, in-depth features, insightful editorial analysis, and a host of web-related resources and services.

Evaluating Business Performance Utilizing Revenue Generation

Posted by Rick Childs on September 07, 2012


Revenue Recognition, WIP, Work in Progress BlogThe timing of when you recognize revenue for your business can be influenced by a number of factors.  In normal day-to-day business, most firms use a revenue generation model that recognizes revenue on an accrual basis – revenue hits the books and project reporting when clients are billed for services rendered.  For tax purposes, revenue is not generally recognized until the client pays for the services rendered (cash-basis accounting).                                         

In addition to standard accrual and cash basis recognition of revenue, many firms are interested in recognizing revenue at the time services are performed.  That revenue is then tracked on the project and financial statement as either unbilled or billed revenue.  This article will focus on those revenue methods that recognize the value of your qualified Work In Progress (WIP), as unbilled revenue. Additionally, the methods described, will allow unbilled revenue to be reported on project reports and on your financial statements. 

A word of caution!  Before changing your method of revenue recognition, you should meet with your tax professional to discuss the requirements for your firm and discuss industry standard revenue recognition methods to determine right method for your firm.  Also, you will want to meet with the owners of the firm, as well as, the project and divisional managers to discuss their requirements for financial and project reporting in regards to recognizing unbilled revenue.  

Enabling Revenue Generation

As revenue generation posts revenue to your financial statements, you will need to create at least two general ledger accounts: 

  • Unbilled Services (asset – balance sheet)

  • Unbilled Revenue (revenue – income statement) 

The unbilled services account will carry the job-to-date unbilled revenue amount for your projects.  The balance in this account will be carried over from one fiscal year to the next.  The unbilled revenue account will carry the year-to-date unbilled revenue amount for your projects and the balance will be cleared to retained earnings at the end of each fiscal year.  At all times you should be able to balance the detail on your projects to the balances in your GL accounts.  This is called file reconciliation and it is very important that you reconcile these balances on an on-going basis.  When performed properly, revenue generation will never cause a file reconciliation issue. 

In addition to the general ledger accounts, you will need to establish and setup revenue methods to be used in the revenue generation process.  These revenue methods will be specified at the lowest level of your project setup so that the work performed on those project levels can be recognized as revenue.  We will be using two revenue methods in this discussion:

  • Method “W”, which calculates Total Revenue as Job-to-Date (JTD) Billed plus WIP at billing rates

  • Method “B”, which calculates total revenue as JTD Billed 

Note: the Revenue Generation Method is used to calculate Total Revenue.  Billed Revenue is then subtracted from Total Revenue to calculate Unbilled Revenue. 

To determine which revenue method to use, this decision should be made on a project by project and phase by phase basis.  You will only want to recognize revenue on those projects and phases where you expect to be able to bill and collect on your work effort.  Also, you may need to set limits on your revenue generation methods so that revenue is not calculated above and beyond your contractual limits with the client.  In some cases, Method W might be used on one or more phases in a project and Method B is used on other phases within the same project.  Additionally, the method used may need to be changed as a project reaches a fully billed status. 

Running Revenue Generation

The following should be completed, before running and managing revenue generation:

  • Determine your revenue methods

  • Create your GL accounts

  • Create your revenue methods

  • Setup these revenue methods in your projects 

We recommend starting with a small sample of projects, testing your revenue generation methods, and procedures on these projects before expanding to all billable projects.  Keep in mind that you can use Method “B” on some projects, which will keep them on an “Accrual” basis where revenue = billed. 

Part of the management of Revenue Generation is the creation of good reports to check your “baseline” prior to generating revenue.  Then check the reports again after generation of revenue and after billing.  A report should be created showing the Contract Amount, Billed Revenue, Unbilled Revenue and Total Revenue at a minimum.  This report can be run at the project level to verify overall amounts and/or at the phase level to verify individual phase level amounts.  

Revenue Generation should be run at the following times and for the following reasons:

  • Each week after posting time and expense | Ensures revenue is generated and can be viewed on reports

  • Month end, prior to billing | Verifies the total of unbilled revenue for the month can be viewed

  • Immediately after billing | Confirm billed and written-off amounts are properly recorded and unbilled revenue is verified as total revenue less billed revenue 

Verifying and Managing Revenue Generation

As mentioned above, Revenue Generation should be run following billing and the unbilled revenue.  The remaining unbilled on reports should be compared to the general ledger balance (in the Unbilled Services asset account) and to unbilled detail and summary reports.  If there are any projects where the unbilled amount does not seem right, run a project detail report to see all individual transactions and billing statuses to determine where the discrepancy might be.  

One action that might cause unbilled to be different than expected would be where you process a fee based invoice for less than the unbilled amount of labor and do not put any of the labor on hold prior to billing.  In this type of situation, you might bill $5,000 on $6,000 worth of labor and expect there to be $1,000 of WIP remaining.  However, if you processed the invoice without putting any of the labor on hold first, then all $6,000 of labor would be cleared as having been billed against the $5,000 fee and you would not have any WIP remaining. 

Another item to keep in mind is that the billing process does not have any effect on total revenue.  The process of billing simply moves revenue from Unbilled to Billed.  When using Revenue Generation, revenue is only generated when Revenue Generation is run, not at time of billing.  

General Ledger effect when generating revenue:

  • Debit to Unbilled Services

  • Credit to Unbilled Revenue

     

General Ledger effect when running billing:

  • Debit to Accounts Receivable

  • Credit to Unbilled Services

  • Credit to Billed Revenue

  • Debit to Unbilled Revenue

To learn more about revenue recognition, join our webinar as we discuss the 9 key points to keep in mind regarding Revenue Generation. 

www.fullsailpartners.com deltek vision

Failure Happens! Does Your Firm Have a Backup & Recovery Solution?

Posted by Wes Renfroe on August 15, 2012

It's not a matter of if, but when a failure will happen! During a recovery effort, your firm's need to recover quickly is vital to your firm's existence. The lack of access to data can impair production. The longer the delay the more it can cost your firm and even result in failure of your company.

It recent article by Gartner, they discussed how IT failure can bring down a company and the writer, Richard Hunt, made some great points. "The interesting thing isn’t that some companies have failed when their IT failed; the interesting thing is that the risks are almost certainly increasing. Plenty of executives don’t yet understand that while IT spend only represents 5% or less (on average) of enterprise revenues, the impact of IT on revenues is far higher than that. To put it another way, many executives don’t yet realize that their businesses don’t run much, if at all, without IT, and when IT is misused or fails, the impacts can be very large indeed."

So, do you have a backup & recovery solution?  How quick is your data recovery? Would you lose any of your data if:

  • Your computer was stolen?
  • You have an IT system failure?
  • You have a hardware failure?
  • There was a fire?
  • There was a natural disaster?
  • Your backup solution didn't work?

Are you confident that you'd be back up in less than a day if any of the above items occurred? Could you be up in less than an hour? Next to hardware and software malfunctions, human error is one of the biggest reason for data loss. Doing a back-up is only half of the equation. Verification is the most important part of data back-up. Statistics show that 77% of tape backups fail.

Below are data recovery statistics that demonstrate the likely hood of failure and the impact to businesses when they are unable to recover. For firms that want to be proactive and eliminate preventable failures and learn how to recover quickly when a failure does occur, view our webinar.

 

Business Continuity Infograph by Dell

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 Infograph presented by Dell

IT Failures Statistics Infograph

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

IT Loss Infograph

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Can Your Firm Pass the IT Challenge?

Posted by Wes Renfroe on June 21, 2012

In today's world it's important to make sure your resources are effectively allocated and outsourced expenses are doing all they can to keep you ahead of the pack. No matter whether your IT support is outsourced, dedicated, or part-time, there are expectations your firm should have to ensure your Deltek database is properly managed. We invite you to take the IT challenge to see how you can improve. 

IT Challenge 1:

Question: 

Is your database being properly backed-up, tested, and verified? 


Answer:             

 
 

 

 

Common mistakes include:

  • A back-up is conducted, but the back-up wasn't tested and verified. Meaning it wasn't restored to verify the integrity of the database. Don't assume it will work just because there is a file!

  • A separate archive is not conducted on the following files linked to Vision: custom reports, images, and invoice templates. The data is only part of the back-up. 


Lesson Learned:       

 

Full Sail Partners has had dozens of clients that have come to us over the years thinking their data was properly backed-up yet to find the last good back-up did not include up-to-date data. Can your business afford this mistake? What would you do if you had no back-up at all due to corruption or failed standard operating procedure (SOP)? 

IT Challenge 2:

Questions:          

 

Do you have the latest Vision updates of your software version, service pack, and/or hotfixes?

Can your hardware support the latest version of Vision?


Answer:               

  







 

   

 

The current version is Vision 6.2 Service Pack 1 with Vision 7.0 set for general release in 3rd Quarter. The impact on your business includes:  

  • For firms running payroll, improper tax filings or withholdings can result when the latest tax information update is not applied.

  • Newer versions resolve known issues. Lack of updates can result in inefficiency and unnecessary errors.

  • New releases from Microsoft and other technology platforms can result in incompatibility. Software is an evolution and requires a dedicated resource.

  • Aging hardware may not support future versions of Vision. For the current hardware document requirements click here


Lesson Learned:              

  

 

     

Lack of infrastructure investment can result in increased future expenses. New features like download enhancements and grid view capabilities improve efficiency for your staff. Your enhancement requests are being addressed with each hotfix and new release. Being on the most current version provides your staff the ability to take advantage of these new features. In Deltek Vision 7.0, some of the new enhancements include: contract management, simplified security updates, custom info centers, and much more. 

IT Challenge 3:

Questions:   

Do you have a disaster recovery plan that includes off-site back-up? 


Answer:                   

 


 


 

In the event of a natural disaster or loss of your Vision server, it is important to be able to access your data at a remote location. Some potential scenarios to think about:

  • Make sure your back-up is not on the same server as the Vision server. A server failure can result in loss of your current system and back-up data.

  • Ensure that you have a back-up that is taken to a location outside of your building. If a disaster occurs at your current location, then again your current system and back-up is lost.


Lesson Learned:       

  

The best scenario is to have a back-up that is outside of your current city. Additionally, think about how you will restore the data should you lose your server to maintain business continuity and how long will it take you to restore.

Did You Pass the IT Challenge?

Full Sail Partners can assist you with any of these concerns to ensure your IT staff is providing your data the security your firm needs. In addition to these services, our hosting division can offload the expense of servers, peripheral software, redundant back-ups and allocation of resources to address your Vision IT needs. Our hosting professionals only provide hosting services for Deltek Vision and coordinate with Deltek support on known issues. This specialized expertise comes with years of hands-on experience and provides your organization a high level of confidence that your data is secure. Outsourcing your IT Management of Vision with Full Sail Partners allows your firm to focus on your core business, while we ensure your IT landscape is fully prepared.

To find out more about how Full Sail Partners' application hosting can ease your worries and save your firm money, visit our website. To speak to someone about these services, contact Scott Seal at sseal@fullsailpartners.com or 888.552.5535 x118. We look forward to relieving your IT worries and helping your firm Reach Full Sail!

Who Ya Gonna Call? ...for Deltek Vision Support?

Posted by Dale Busbey on June 12, 2012

Deltek SupportIn a recent survey conducted by Full Sail Partners, 33% of clients did not understand the services provided by Deltek support vs. Full Sail Partners. Additionally, some clients don't understand what a Deltek Partner is and the value a partner can provide. So let's address these questions. 

What is a Deltek Partner? 
Deltek partners with a wide range of companies that act as an extension of their business. These partners include Infrastructure Technology Companies, Independent Software Vendors, Resellers, Consulting Partners, CPA Accountant Networks, and Hosting Companies. Full Sail Partners is an authorized software reseller, consulting partner, and application hosting partner.

As a Deltek Partner, what is your relationship to our firm?
Clients might be assigned to a Deltek Partner to help manage the relationship.  The management of that relationship includes administering your annual maintenance contract, providing you consulting services, and serving as your Deltek liaison regarding upgrades, expansions, maintenance questions, or Deltek announcements.  As a Deltek Partner, we also believe it is important to educate our clients through local user groups and our free webinars.  

When would I call Deltek Support vs. calling Full Sail Partners, my Deltek Partner?
Deltek Customer Care Support is included as a part of your annual maintenance contract or your subscription.  As a part of your maintenance, Deltek Customer Care provides a forum and a knowledge base to answer technical questions.  When answers can’t be found through those avenues, support can be contacted via phone at 1-877-HLP-PROJ (1-877-457-7765) or through the web at http://support.deltek.com.  For example, if you receive an error message while using the software, experience a software defect or need troubleshooting, or have a technical software questions, support can provide you answers.  

If your question is related to how to use the software, best practices, training, implementation, customization, or hosting services then Full Sail Partners can assist.  When in doubt we encourage you to reach out to your consultant or your Account Manager at Full Sail, we can help direct you to the right resource.

Who is our Account Manager at Full Sail Partners?
As an Account Manager at Full Sail Partners, our role is responsible for directing your firm to the proper channel and identify the most skilled resources to address your question or concern. I f you need to contact us please email sales@fullsailpartners.com or call us at 888.552.5535. 

Still need further clarification?  Add a comment to start the dialogue regarding your Deltek Vision Support needs.

Mobile App for Deltek Vision Timesheet

Posted by Sarah Gonnella on June 08, 2012

Deltek Vision Mobile TimesheetDid you know you can enter your time into Deltek Vision from your iPhone or iPad?  I don’t know anyone that gets excited about filling in their timesheet, but the Deltek Vision Timesheet app allows me the ability to access my timesheet no matter where I am. For users that travel or are away from the office, it allows a convenient method to update your time on the fly.  Sorry, no more excuses for those on the road.

To set up the app, I searched “Deltek” from my iPhone app.  I clicked install and obtained my server name from my IT person to sync to my Deltek Vision database. The installation was simple.  The added security of a 4-digit pin also provides secure access to the app.  There is no syncing between my desktop and my phone. The information is automatically updated in real-time.

It’s easy to add a project to my timesheet and the favorite feature allows me to keep my frequently used projects. The project did, of course, have to be active and approved for use in processing.  With the iPhone 4s, I’m able to use the voice-to-text feature to speak my timesheet comments.  A very helpful feature when your drinking your morning coffee.  

Kudos to Deltek for this free, user-friendly app.  Now I can access my timesheet anywhere, anytime.

To check out more features and compatibility requirements, visit iTunes: http://bit.ly/Ki93E6

Deltek Vision iPhone Timesheet App Deltek Vision Mobile iPhone Timesheet App Deltek Vision Mobile iPhone Timesheet App Deltek Vision Mobile iPhone Timesheet App Deltek Vision Mobile iPhone Timesheet App

Update on 10/1/12:
For firms that need to access Deltek Vision for all applications via Mac, iPad, iPhone, Android any many other devices, check out Full Sail Partners' solution:Vision Unleashed.

Update on 2/25/13:
Deltek has a newer timesheet version available for iPhone and Android users. View this page for more information: Deltek Touch.

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