Full Sail Partners Blog
Hurricane Sandy spreads her reach to 13 states wide and the evaluation of the damage and impact begin to be accessed. After the superstorm subsides, the ability to communicate to family, co-workers, and clients becomes vital. This is then followed by returning to a sense of normalcy. Events like this provide a new perspective that we sometimes overlook, the ability to access our data. You don't have to wait until you lose your data or don't have a quick restore to address this issue.
For nearly five years, Full Sail Partners has been responsible for our hosted Deltek Vision clients a guarantee of 99.5%. To meet that uptime guarantee, a way to monitor, maintain, and protect our clients was mission critical. Three services are now available to all Deltek Vision clients who maintain their own on-site server with our best of breed tools and techniques.
Bulletproof
On a monthly basis Full Sail Partners will conduct an eyes-on, comprehensive inspection based on a checklist of over 30 parameters, deploy the latest Full Sail Partners scripts and tricks to maximize uptime, install the latest hotfixes, and perform a soup-to-nuts database restore to test your backup plan to ensure your backups are something you can count on. We’ll also set up that restored database as a hidden test database so you have the ability to try/test/play without disturbing your production data.
Overwatch
Chances are good there’s more information in your database today than yesterday, and the database isn’t getting smaller or using less resources. Most companies only discover these conditions when it is too late and Vision is already ‘down’. That would be unacceptable for our hosting clients, so we developed ‘Overwatch’, a real time monitoring system tailored to all of the Vision critical metrics and services. Overwatch allows us (and now you too!) to check the health of your Vision servers via a webpage and see up to date information 24 hours a day, 365 days a year. Additionally, even when you’re not looking, Overwatch is. Warning and escalating emails will be sent to your staff whenever something like memory usage thresholds are reached. This allows IT to be aware of issues in time to react before they become showstoppers.
Catastrophe Protection
Even though Full Sail Partners utilizes multiple hosting locations and redundancy, we wanted the additional protection of an independent, standalone backup solution for our client’s database archives, logos, and custom work. We felt so strongly about this strategy that we decided to make our solution available to our on-site clients. If there is absolutely nothing else you do to protect your Vision data, a dependable, tested, offsite backup solution is critical. In addition to providing anytime access to your encrypted database backups, we also include 30 days of free hosting and will have your database online and available within 24 hours of your loss of server casualty.
To learn more about implementing these solutions in your disaster prevention, protection, and recover plans view our Comprehensive IT Services to Plan, Protect, and Prevent. 