Full Sail Partners Blog (31)

Project-based firms do experience challenges during the project lifecycle from ensuring a project remains on schedule to keeping the client satisfied. With these challenges, however, there is one common denominator…communication. Communication is key to the success of a project whether it’s with the client or with your own project team. One of the most common forms of communication is email, but if you’re not included on every email that pertains to a project, how can you know what is going on? With Deltek PIM, the communication problem is solved, and your firm will reap the benefits.

Centralized Email Communication

With a simple click, an email can be stored within the project in Vantagepoint or Vision. Therefore, every employee working on a particular project can quickly access the email communications that contain important information about the project. This saves time and improves project communication. With Deltek PIM, an employee might notice a change to the project and can quickly search through the emails to see who made the change and why.

Improved Decision Making

Using Deltek PIM increases the collaborative work environment since everyone has access to project related communication. With more insight into the project information, team members can make informed and quick decisions. The impact of this efficiency is significant for project-based firms in the form of a higher profit on each project.

Quick User Adoption

If your firm is already using Deltek Vantagepoint or Vision, PIM easily integrates with these project management platforms. Even better, this integration makes it easy to use which increases user adoption. As a result, an investment into Deltek PIM offers value since firm employees will actually use this product as they are already managing projects in Vantagepoint or Vision.

Deltek PIM Does More

Not only does Deltek PIM provide centralized email, but it also allows for all project related files to be stored directly in the project in Vantagepoint or Vision. With PIM, you can store emails, all types of documents, easily organize drawings, and improve sharing since all these things are in one location. If you haven’t seen PIM, make sure to check our webinar listing page to view upcoming and past PIM webinars.

Business intelligence – or BI – is a technology-driven process aimed at collecting data and analyzing it to create actionable insight. This insight can help you and your company make better business decisions. Using a visual dashboard set up with your firm’s KPIs, BI can give you a better idea of how to move forward with strategic business planning.

Why Data Visualization is So Important

Data visualization is important for the simple reason that our brains are wired for visuals. Half of our brain is dedicated to visual functions, and 90% of the information transmitted to the brain is visual. We process images 60,000 times faster than text making data visualizations quite significant in the business world. Additionally, visuals improve comprehension, a key factor when it comes to interpreting data and making decisions.

Informer BI Offers Visual Options

With Informer BI, there are plenty of visual options available for any type of relevant data. Based on the data type, Informer automatically creates different visuals you can choose from to best fit your audience. You can even customize your graphics depending on what you want to see and how you want to see it - choose color, size, and type of graphic you want to display.

Why Informer?

Not only do colorful graphics draw attention to the pertinent information, but Informer is always updating your customizable dashboard to make sure your data is current. Informer can easily combine data from multiple sources and is available for cloud use. Stop wasting your time with out of date boring spreadsheets and jumbled up numbers. Instead, focus on what drives your business using Informer BI to make insightful decisions.  

We get it! Working remotely, far from coworkers and isolated, can make for tough work attire choices. Well you spoke, and we listened! In our ongoing attempts to unify, team build and reduce decision fatigue, we are proud to announce our new corporate dress code. Introducing the universal, one-size-fits-all-in-wonderful, versatile, and fashionable Full Sail Partners' Speedsuit!

Perfect for:

Working from home!

Working with clients!

And leisure.

The Full Sail Partners’ Speedsuit is machine washable, wrinkle, stain, and odor resistant to accommodate any lifestyle. The official Full Sail Partners cap is the perfect accessory for bad hair days whether you’ve just gotten up or not slept for 3 days. We’ve got you covered! Together, the Full Sail Partners uniform will be a key lynchpin to success.

But wait, there is more! Clients can get their own Full Sail Partners speedsuit to show your support. Contact us now for more details.

HAPPY APRIL FOOLS’ DAY!

Acquiring top talent for project-based businesses is a necessity. With the best teams in place, projects are run more efficiently, completed timely and ultimately profitable. While getting these key players on board is crucial, keeping them inspired and engaged is just as significant. If your firm incorporates career paths as part of its HR Talent Management strategy, then employee development becomes a priority and retention remains high.

What are Career Paths?

Career paths are plans that lay out the steps to get to the next place in an employee’s journey with your firm. Your top talent needs to feel that there is growth potential within your organization. Using Deltek Talent Management, employees can see jobs they want to aspire to and other lateral roles they may need to undertake first. With career path software, everyone is informed of where an employee currently stands, and where he wants to be down the road. This keeps all parties accountable for employee development.

The Key is to Start Early

Developing career paths should begin at the talent acquisition phase. Is this candidate a fit now and potentially down the road? What are the motivations and incentives to be part of your firm? What are the cultural desires? HR can use Talent Management to review skills and competencies and determine what gaps need to be filled to move further down the career line. There should be a three to five-year duration of the career path. What would be the immediate placement of this candidate and what would provide growth?

Development plans

When establishing career paths, it is necessary to set guidelines to target competencies and identify skill gaps. There must be clear objectives and deadlines to reach these goals. Mentoring by firm leaders and developing new skills are essential to acquiring needed competencies. However, employees can also use professional associations in their industry to further develop their knowledge base. Development can happen year-round.

Reviewing Career Paths

While the firm should provide opportunities for development and mentors to help talent learn new skills, the employees need to drive the effort. Both lateral and job promotions are necessary parts of the career path. It is just as important to spend time in different jobs at one level as it is to move to the next. Continuous feedback sessions should be part of the career path process with roadblocks included. Finding out how the employee is contributing to the firm shows engagement.

Career Paths Contribute to Employee Retention

Career paths help make employee development a priority, and they can be updated as needed. Employees can even be included as part of succession planning in their career path. Remember that in creating career paths, authenticity is key, and communication is vital. Employees must know that you value them and how they can grow with the firm. In exchange, excitement for career potential will keep employee retention high.

Out of all industries and professional disciplines, architecture, engineering and construction (AEC) leads in innovation. Not just in building design, but in how construction projects are completed. Among other efforts, the AEC industry is embracing modern technology to make projects and overall business more successful. Let’s take a look at some trends.

Moving to the Cloud

Taking your software to the cloud is becoming an extremely cheaper alternative to hosting your own software tools. Software/Desktop as a Service (SaaS/DaaS) is changing the AEC industry for the better. SaaS/DaaS gives employees the ability to access the software products they use from anywhere with an internet connection. As a result, it’s allowing firms to become more efficient and mobile.

Business development teams can retrieve important CRM information about their clients and prospects on-the-go. Project managers can update project records while they are on-site at the project. For AEC firms to stay competitive, they need to embrace SaaS/DaaS solutions to keep up with the changing times. Check out this link to learn more.

BIM Technology

Building information modeling (BIM) technology is not just for large firms anymore. It has now become economical for small firms and even the self-employed. With BIM, AEC firms can create digital models of structures…but it’s not just a 3D representation of a structure; it’s more like 6D. Whereas 3D is width, height and depth, the 4^th D is time, the 5^th D is cost, and the 6^th D evaluates the environment and sustainability of the structure. 

Even more, it’s a shared knowledge base of project information. By using BIM, companies will be apprised of a project’s status by instant access to all project information, even emails. Want to take Deltek Vantagepoint and Vision even further with project management? Check out Deltek PIM here for more information.

Software Integrations Using the Blackbox Connector

Third party software solutions can now be integrated with Deltek Vantagepoint and Vision. Using the Blackbox Connector for Constant Contact or Mailchimp, email marketing efforts are automatically updated in Vantagepoint or Vision. Instead of relying on plain spreadsheets for company business intelligence, firm employees can easily create real-time graphical dashboards with the Informer integration for Vantagepoint or Vision. Learn more about the Blackbox Connector options for Deltek here.

Stay Ahead of the Competition

Many AEC firm leaders are hesitant to make an investment into new technology. However, evaluating current practices and exploring ways to use technology to help streamline your business processes can prove to have a true return on investment. How can Full Sail Partners help you embrace modern technology?

If you’re a Deltek user, you know how robust the products are. As such, it can be a daunting task to learn how to use all the capabilities that Deltek products offer. Well, it doesn’t have to be as overwhelming as you would think. The Deltek Learning Zone (DLZ) can help Deltek users get the most out of their Deltek product.

What is the Deltek Learning Zone?

The DLZ is a one-stop-shop that provides Deltek users with opportunities to learn from experts about Deltek products. More specifically, the DLZ contains numerous flexible educational options that allow you to learn at your own pace and in your own learning style. There are virtual live classes, self-paced learning classes, support videos, workflow and process infographics, as well as quick reference guides. Even more, Deltek has added a new hands-on training lab that allows Deltek users to practice in a test database.

What Are the Benefits of the Deltek Learning Zone?

There are a variety of benefits to using the DLZ:

• Offers a user-friendly interface that allows users to minimize clicks to launch an online learning platform which is in a secure environment and tracks your progress automatically.
• Provides an extensive content library that offers users a comprehensive collection of current content created by the people who design and build Deltek products.
• Allows Deltek users 24/7 access to learn in their preferred style at their convenience using online training techniques.
• Earns Deltek solution certifications proving you have mastered a Deltek product.

Maximize Your Deltek Investment

Start maximizing your firm’s investment in Deltek products with the DLZ. Using the DLZ, you too can become a Deltek expert and increase your ability to more effectively use Deltek products. Additionally, as new Deltek products are brought to bear like Vantagepoint, resources will be made available in the DLZ so there is no hiatus in learning. Let’s get learning!

In project-based firms, marketers play a huge role in business development. They are responsible for keeping company content up to date. Overall, their goal is to have information to promote the firm, its project managers and staff, and its projects. Tackling resumes and project information will ultimately lead to more work for the firm, so it is a necessity to get it done.

Painting a Picture of the Firm

What makes a firm stand out is its people. Every individual is unique and brings specialized experience to the firm. It is important for marketers to show off these skills to promote business development. Thus, marketers must ensure that everyone’s resume is up to date. The certifications, licenses and bios paint a picture of what clients will get if they choose to go with that firm for their projects.

The ideal time to update information is with newly hired people. Once HR has made an offer, marketing can then proceed with identifying the relevant information for content creation. Information should also be gathered on an on-going basis at an established frequency like work anniversaries. Better yet, this can all be done using an automated system.

Crafting the Story to Tell

Another significant way to develop business is through case studies. Potential clients want to know that their projects will be efficiently run and meet their expectations. Stories of smoothly run projects with ideal results are what they desire to see in the firm’s marketing materials.

Marketers need to have successful project details that can be presented to these potential clients. One option is to invite project managers to lunch and there they can fill out project information data. Project information can even be acquired by on-site visits where a marketer is walked through and given a visual of the project. Some firms, once a job is awarded, send someone from marketing to track the project through its duration.

Project information collection and updating can also be automated to ease the burden. Marketers can get project updates at certain milestones depending upon how their stories need to be told. Whatever means your project information is gathered, it is important for marketing to get the specifics showing potential clients why your firm is the one to go with for the next project.

Developing Your Data Collection and Maintenance Program

Now you see the need for marketers to tackle resumes and update project information in order to promote business development. The next question is how can I make all of this happen? Make sure to attend upcoming SMPS regional conferences to watch me, Lindsay Diven, CSPM, Senior Consultant at Full Sail Partners present on this topic.

In today’s world, data lives everywhere! Reducing duplicate data in the entry and maintenance process can be a time-consuming effort. The Blackbox Connector leverages the robust APIs available in Deltek Vantagepoint and Vision to automagically bring together data from your Deltek solutions and other best of breed 3^rd party solutions you use to help run your business. 

The Blackbox Connector vastly reduces manual, error prone, data import/exports between systems by directly speaking the language of each endpoint and making the translations between them instantly and accurately every time. As the Blackbox Connector keeps them in sync, changes made in one system just appear in the other. Let’s check out what types of Blackbox Connectors are available.

Concur Blackbox Connector

It begins with the realization that there must be a better way to manage business expense. Give your employees their own personal assistant by combining the power of Deltek Vantagepoint or Vision and Concur. Improve efficiency for employees, allowing them to focus on core business goals.

Concur reduces mistakes and fraud with built-in controls and duplication verification. Your business can lower costs by implementing company-wide policies to control expenses enabling accounting staff to better manage expense processing, from approval to payment posting. Enjoy shortened payment cycles along with improved payables and consultant accruals with invoice. Learn more about Concur here!

Constant Contact and Mailchimp Blackbox Connector

With the Constant Contact and Mailchimp Blackbox Connector for Vantagepoint or Vision, your business can utilize emails like never before. Both solutions have many different features that make things simple while still being effective. Both reduce duplication of entry while maintaining consistent and accurate marketing data.

With either, you can leverage email results to further segment and target contacts and leads. You can track performance of email campaigns and receive insight on the latest email statistics. These connectors will save you hundreds of hours each year by consolidating disparate systems. Get the facts about email marketing and why your firm should be using Constant Contact or MailChimp. 

Client Feedback Tool Blackbox Connector

Reliable feedback is essential to understanding your client’s goals. Integrating the Client Feedback Tool with Vantagepoint or Vision ensures you can gather client feedback throughout the entire lifecycle of a project. Firms can fine-tune their performance to achieve maximum benefit for their clients and ultimate satisfaction. Find out how client satisfaction can be improved!  

Informer Blackbox Connector

The most recently introduced Blackbox Connector brings business intelligence and Deltek data together. Instead of wasting time on reviewing black and white spreadsheets of data, you can now visualize it with this connector. With customized dashboards, all members of your firm will have access to graphics available in real time so you can keep your finger on the pulse of your business. Learn how a good business intelligence solution can improve your firm's performance! 

HubSpot Blackbox Connector

The next Blackbox Connector in the works is HubSpot. With Hubspot, you can track performance of inbound marketing campaigns directly in Deltek Vantagepoint or Vision. With the ability to link your HubSpot inbound marketing tool with your Vantagepoint or Vision, you can maintain consistent and accurate marketing data and reduce duplicate entry.

With the HubSpot Blackbox Connector, you will be able to create a real-time information hub in Deltek CRM with the latest customer behaviors and activities. Share marketing awareness insight on your inbound marketing efforts to your entire organization. This connector will be available in fourth quarter 2019.

Bringing it all Together

Professional services firms have faced many data challenges, but the innovative solutions developed to bring data together with Vantagepoint or Vision from Concur, Constant Contact/Mailchimp, Client Feedback Tool, Informer, and HubSpot can make a huge difference. You can automagically synchronize your data between systems without human interaction or transcription errors. You can read, write and transform data to your specifications to a variety of end-points. The Blackbox Connector is the future for connectivity for Deltek Vantagepoint and Vision users.

Business development is crucial to the future of any company. Therefore, efficiently tracking it should be a top priority. So why are so many firms still using outdated spreadsheets that require so much effort to review? Well, once they get their hands on the Informer business intelligence (BI) tool, executives, business developers and marketers alike will be asking themselves that very question. Let’s see how the Informer BI solution will add value to your firm.

Colorful Graphics Save Time

The days of having to spend hours reviewing the specifics of opportunities and the sales pipeline on black and white pieces of paper are over. With Informer, colorful graphics draw attention to the information you seek. Essentially, you can set up your graphical dashboard using whatever dash parts you feel are the most important and drill down into the details as needed. These dashboards refresh automatically to keep your data up to date.

Different Visual Options

With Informer BI, there are different visual options available. Based on the fields selected, Informer automatically creates different visuals and you can choose from a saved list. You can customize your chart visuals depending on what you would like to see and how you would like to see it. Chart types vary from trends to pie charts to bar graphs to scatter plots. There are even geographic heat maps that show where your core opportunities are and where your firm needs to do more business development.

Keep a Finger on the Pulse of Business Development

Business developers are concerned with the health of the sales pipeline. They, of course, want opportunities sold as fast as possible and a way to track the win rates. Another great feature of Informer BI is the option to set up alerts when opportunities are closed. When an alert comes in, you will be drawn back to your dashboard to see what has changed. Informer even allows you to set up comparison boards with side by side displays. You can track win rates from month to month, year to year or even by location.

Get Informer Now

There is no need to waste any more time with those old fashioned and dated spreadsheets. Informer BI shows you exactly what you need to know about your business development as the opportunities unfold. Even more, Informer integrates with Deltek Vantagepoint and Vision. So, what are you waiting for?

Digital marketing, which includes email marketing, is a very effective strategy to growing your business. Most significantly, email marketing and outreach allows you to gain valuable insights into what information and messaging is important to your prospective and current clients. With each email sent, marketers can see open and click rates, and who opened and clicked on a link in the email. As a result, prospects can be easily identified, and messaging modified to grab the attention of other targets.

Email Marketing is Alive and Well

For many people, mainly the non-marketing folks, understanding how email marketing is effective can be difficult. In fact, many believe that email marketing is ineffective since they get so much spam and find it to be an annoyance. However, this is not the case. Email marketing actually has a very positive impact on your business. Here some are staggering facts about email marketing:

• There are 3.7 billion email users in the world and that will increase to 4.1 billion by 2021 (Statista)
• Email marketing has a 28.5% ROI compared to snail mail which has a 7% ROI on average (Chief Marketer)
• 59% of marketers agree that email marketing generates their biggest source of ROI (Emma)
• Email marketing is 40 times more effective at acquiring new clients than Facebook or Twitter (McKinsey)
• 72% of people prefer to receive promotional information via email compared to 17% who prefer social media channels (MarketingSherpa)
• Email marketing is 6 times more likely to result in a click-through than a tweet (Campaign Monitor)
• 90% of people said they will opt-in to receive a newsletter to obtain updates about a company while 10% elected Facebook (Nielsen Norman Group)
• 70% of B2B marketers agree that increasing their email list quality is their top priority (Delivra)
• The average office employee checks their email 30 times per hour (Marketing Insider Group)
• Checking email is the number 1 activity on the internet (Marketo)
• Companies in the United States will spend more than $350 million dollars on email marketing in 2019 (Statista)
• Email marketing drives on average $44 for every $1 spent (Campaign Monitor)

Email Marketing has a Bright Future

With all of these facts about email marketing, it is evident that the strategy works. While your firm is probably using email marketing as part of your overall digital marketing strategy, are you seeing the ROI and maximizing the benefits? Learn more about tracking and measuring email marketing success rates here!