Full Sail Partners Blog (54)

The Future of Marketing for Professional Services Firms

Posted by Sarah Gonnella on April 23, 2015

building marketing1 300x249 (1)Have you ever thought about all the information a firm collects on a daily basis? Think about it, every department is collecting information all the time. More importantly, information collected impacts your firm’s strategy and directly correlates to how successful you are at winning and retaining business. So what should your firm be doing with all of this information? The following five concepts answer this question and are the future of marketing for professional services firms. 

1.    Multiple Marketer Personality (MMP) I disagree with the philosophy that being a jack of all trades is a bad thing. In today's world of marketing, your career depends on the fact that you must juggle multiple tasks at one time and that you can quickly grasp concepts that you may know nothing about. This complex role of the marketer requires us to have a disease called Multiple Marketer Personality (MMP).

How can you tell if you have MMP? One way to tell is your role requires you to understand, decipher and extract data. One of our past articles talks more about this specific requirement that identifies someone who is equally passionate about marketing and savvy with technology to become the Marketing Technologist. Other key symptoms indicative of MMP are understanding how HR, finance and operations impact marketing. Understanding strength and weakness of employee talents, how communication occurs between client and employee, and the ROI of marketing are critical to establishing a firm’s growth plan. A marketing strategy becomes a pipe dream, instead of a realistic strategy, without a good grasp of these areas.

2.    ‘Necessity is the Mother of Invention’ Says Your iPhoneMobile is no longer what will happen, it is happening. Having mobile access will no longer be a nice to have, but a necessity. We actually collect and share an infinite amount of information on mobile devices and the cloud is changing the way we conduct business. Can you submit expense receipts or document a new opportunity with a client in real-time on your phone? More and more of our life is on a mobile device and computers are not always available. If your firm is not able to access information on-the-go, you will fall behind your competition. To learn more about mobile CRM, read “Mobile CRM: A Day in the Life of a Business Developer.

3.    Fusion of Data ToolsWhat do you get when you have visibility into your entire organization? Inquiring professional service minds would wish to know. Marketing data is so spread out between Client Relationship Management (CRM) systems, website forms, email systems, accounting systems, project management system, etc. that having one place to report is nearly impossible. Moving into the future, firms need to make a conscious effort to connect these autonomous information systems. Marketing automation + ERP integration is the future. Marketing automation tools connect inbound marketing, outbound marketing emails, social scheduling, SEO and lead nurturing. Where ERP connects all business functions, from your Finance, Management Accounting, Project Management, Client Relationship Management (CRM), Human Resources, Inventory and Purchasing. Each can be very powerful alone, but together they become a powerhouse.

4.    Gathering Feedback that Impact Your Client 65% of a company's business is from existing customers. This means that a happy client equals future revenue, but do you really know what your clients think of your firm? You should and you can. Client feedback tools are changing the way professional services firms manage their clients. Other industries have called them, Voice of the Customer (VOC), Client Experience Management (CEM), and Enterprise Feedback Management (EFM). But professional services firms have different needs and research has found that only 5% of them utilize a customer/client feedback system. Firms no longer have to wait until the end of a project to know that their client is unsatisfied. With client feedback tools, quick two-minute surveys are sent to clients during the life-cycle of the project. This allows your firm to proactively manage your client's expectations by knowing what makes the client happy and also identify things they would like to see changed. As addressed in this blog, “Using Project Feedback to Increase Profitability,” feedback is the key to stopping profitability loss during a project. 

5.    Sharing Firm Knowledge with Social Collaboration ToolsAre you working with a team and still sending out group emails? Stop! Social media changed how we communicate in our private life and it has changed how we communicate in business. Business collaboration tools are designed to ensure that teams work more effectively. No longer do you need to send a group email and worry that you left someone off. Business collaboration tools allow team members to share project related information on one site. They can also be integrated with other business tools, such as ERP and CRM systems, and Outlook. Since business collaboration tools are designed to be user-friendly, they are easy to implement and people are more likely use them. Additionally, business collaboration tools are not just for internal communication, but can also be shared with the client. Interested in how your firm can start utilizing social collaboration, this blog further highlighting the “5 Key Reasons Why Business Collaboration Tools are the Future.
 

The future of marketing for professional services firms is based on the way we collect, share and use information. Is your firm taking the right steps to get ahead of the competition? Connect with us to discuss more about the future of your firm. 
 
*photo credit: http://www.business2community.com/ 
 

 

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Full Sail Partners Recognized as a 2015 Deltek Premier Business Partner

Posted by Full Sail Partners on April 16, 2015

2015 Deltek Premier PartnerFull Sail Partners, a Client Feedback Tool and Deltek Premier Partner, has been recognized by Deltek as a member of the Million Dollar Club. Additionally, Deltek has selected Full Sail Partners as a 2015 Premier Partner. Deltek Premier Partners provide sales, implementation, consulting, support and customization services for project-oriented Professional Services organizations and are required to meet and maintain a number of standards with respect to sales and marketing goals.

Deltek Vision is a leading enterprise software solution designed for project-based professional services firms to improve business performance, streamline operations and win new business. Deltek Vision uniquely integrates end-to-end business processes by automating the marketing, financial management, planning, tracking and administration of resources and projects.

“We are proud to be recognized by Deltek as a valued partner,” said Sarah Gonnella, VP of Marketing and Sales from Full Sail Partners. “Our success is a result of listening and developing a detailed understanding of our clients’ current and future needs and keeping their best interest first. Our dedicated team is focused on providing creative solutions, to extend Deltek Vision’s already robust ERP solution, to maximize our client’s investment.”

In 2015 Full Sail Partners will continue to partner with Deltek and the Client Feedback Tool to help businesses integrate their process in to one singular system, better understand and retain current customers, increase market share, and differentiate through targeted relevant and consistent conversations across systems and channels.

“Full Sail Partners successfully demonstrated its excellence in marketing, selling, implementing and supporting Deltek Vision, helping its customers successfully grow and manage their businesses with the Deltek solution,” said Andy Christenson, Deltek’s Senior Director of Global Alliances. “It is our great pleasure to have Full Sail Partners as a 2015 Deltek Premier Partner.”

 

Deltek Touch Time and Expense: Confessions of a Serial Conference Attendee

Posted by Full Sail Partners on April 15, 2015

deltek touch time and expense appAs a virtual employee I often have a computer within arm’s reach. The need to access Deltek Vision on a mobile device has largely been non-existent for my work situation. However, recently I attended back-to-back conferences and I quickly found myself behind on my timesheets and desperately needing to submit an expense report. So one afternoon, as traffic died down while manning a tradeshow booth, I decided to install the Deltek Touch Time and Expense app on my phone.

The following blog outlines my thoughts and experiences using the app!

Deltek Touch Time and Expense:  What’s All the Buzz About?

This app is really easy to use! No seriously, it is. The clean smooth detailed design of the user experience shines through immediately. I quickly found myself navigating the menus and feeling a sense of insight regarding where I stood on past, present, and current timesheets and expense reports.

Expense reports have never been less of a hassle. I typically experience a lot of anxiety when it comes to doing expense reports. The idea of managing multiple, high value, expenses can be stressful to say the least. For me, Deltek’s Touch Time and Expense app took the stress out. I was able to quickly take a photo of my receipts with my smart phone, attach them to my expense report in Touch T&E, and voila – expense complete!

After long stints out of the office timesheets are no longer something I dread. Nothing sucks worse than being out of the office for days at a time. Oh wait – you know what sucks more? Trying to figure out how to bill all that time that you spent out of the office!

Managing my time on-site at these conferences with Deltek Touch Time and Expense could not have been easier. During down times I found myself quickly plugging my time in to Vision from my mobile device. No more sticky notes or emails to myself with logs of my time. This process was so easy that I now find myself using the application to log my day-to- day time after work while watching TV with my wife.

Like any application on a mobile device, Wi-Fi helps! The conference I was at had so many people using their phones that the 4G networks were basically useless. I quickly found a Wi-Fi hotspot and connected up and noticed a considerable increase in performance. Stay aware of the environment you are in and the technology you have available and make the most out of it!

This Deltek Touch Time and Expense App is Pretty Cool!

Overall I was extremely impressed with this application. The ability to instantly access my timesheets and expense reports on a mobile device was a life saver!  I’d encourage you to try the app out for yourself and let me know what you think.

Ready to start using the app? Watch this Deltek Touch Time and Expense Application tutorial and start doing more with your Vision system from a mobile device:


Have a cool story about how Deltek Touch Time and Expense has saved you time or frustrations? Respond to this blog and share your stories!

Deltek Touch Time and Expense

The Evolution of the Marketing Technologist

Posted by Ryan Felkel on April 08, 2015

MARKETING TECHNOLOGIST

The digital age has revolutionized every aspect of our lives. If you want to know something, simply search for the answer on the internet. Email and social media are now prevalent ways to communicate, and are becoming increasingly effective marketing channels. This revolution has changed how we conduct business. More importantly, the way we market our business evolves daily and has created a new role called the marketing technologist. 

The Impact of More Data

A Forrester Research study found that 96% of CMOs surveyed agreed that the pace of change in technology and marketing will continue to accelerate. As a result, firms cannot rely on mass marketing techniques that provide little return on investment. A wealth of information about your prospects and their level of interest is readily available with the right tools and knowledge. This modern marketing world is becoming more strategic and performance-driven. So with the rise of performance-driven marketing, marketing decisions are based on extremely accurate data. This new era of marketing has given birth to a new breed of marketing professionals known as marketing technologist.

What is Required of a Marketing Technologist?

A marketing technologist is a unique individual that is characterized as analytic and creative. They have a background that is a blend between information technology and marketing. Furthermore, a marketing technologist is the secret to staying ahead the technology curve and your competition. They know how to analyze the data collected from marketing campaigns to gain a deeper understanding of your customers. In fact, they can use this data to determine the level of interest of a potential lead to create a nurturing campaign that guides the lead through the business development process. In addition to creating content and evaluating campaign performance, marketing technologist are tech savvy and understand how new marketing technologies work. This increased ability to collect accurate data in near real-time is the direct result of the digital age and the advent of new technologies.

Why the Growing Demand of the Marketing Technologist

The marketing technology software industry is booming. International Data Corporation (IDC) recently reported that organizations worldwide will spend over $130 billion on software over the next five years for marketing departments alone. Today, having a website and a few social media accounts is the norm for business. Now there is a never ending sea of content management and marketing automation platforms that allows for all types of new creative ways to engage customers. More importantly, these platforms can be integrated with internal CRM solutions to increase marketing effectiveness by:

  • Enabling lead nurturing before the sales team gets involved in the sales process.
  • Gathering data about potential leads by tracking their web activities, browsing habits, and responses to marketing efforts.
  • Prioritizing leads by scoring them based on their recorded activities and recognizing when a lead is ready to be engaged by the sales team.

As more technologies enter the marketplace, the demand for marketing technologist will grow.

The Future of the Marketing Technologist

Even though SHRM, the leading organization for human resources professionals, does not recognize “Marketing Technologist” as a job title, there are job postings on employment websites with similar job descriptions across the country. According to a recent study by Gartner analyst Laura McLellan, CMOs will be spend more on information technology than their counterpart CIOs by 2017. Marketing departments are spending more on technology than information technology departments - that is saying a lot about the future of marketing and is indicative of the future growth of the marketing technologist role. As companies invest more into their marketing technology, having a qualified individuals will be a requirement.

A current trend in many organizations is to closely align the marketing and technology departments to work together as a team. Not because they do not want to hire a marketing technologist, but rather the result of having a limited amount of people to choose from with experience in both marketing and information technology. The title of a recent article posted on Forbes, “The Rise of the Unicorns – Why Marketing Technologists will Rule Modern Marketing” supports this assertion and supports the real growth in the marketing technologist role.

 

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All Employees Complete Their Timesheet On-Time…April Fools?

Posted by Wendy Gustafson on April 01, 2015

What’s the biggest nuisance of every company? What is that one activity that makes almost every employee groan with boredom?  Timesheet completion! Getting employees to complete timesheets on time and accurately is a thorny problem that plagues many firms.  While it can be a laborious process, it’s also an enormously important part of the accounting function.  

Full Sail Partners Mock Interview with Michael Scott of the Office

michael scott

Wendy Gustafson oversees accounting and human resources at Full Sail Partners, Inc. With 25 years of accounting experience, including 12 years in the architectural and engineering industry, she is always prepared to guide clients developing financial solutions and best practices using Deltek Vision®.  As with many financial professionals, one of the biggest curses of Wendy’s existence is … you guessed it, timesheets!  Wendy decided to do some research and find out how “the best of the best” in the industry deals with this small, but vital, matter.   

Michael Scott is the co-manager of the wildly successful Scranton, Pennsylvania branch of Dunder Mifflin, the New York City-based regional paper and office supply distributor, and the central character on NBC’s mockumentary “The Office.”  Let’s see how Michael handles this.

Wendy:  So, Michael, what’s the key to getting your employees to complete their timesheets?

Michael Scott:  Here at the Scranton branch of Dunder Mifflin, we don’t believe in timesheets. Because then we would have to pay our employees based on the hours they actually worked.  And we don’t want to do that.  We find that paying our employees for their actual hours really hurts my numbers, and I end up looking bad.

Wendy:  You know, of course, that you still have to pay your employees, even if they don’t submit timesheets.

Michael Scott:  Oh…uh, of course was just joking – you need to lighten up [smiles and laughs uncomfortably].  We used to have a “timesheet trophy” that employees kept on their desk if they were the last to submit their timesheet.  Then we had David Wallace sit at employees’ desks until they completed their timesheets.  But he got mad at that, because I was calling him to drive from New York every week.

Wendy:  Now that many employees are virtual, what do you do?

Michael ScottI have found electronic shaming successful. I post pictures of my employees with little signs around their neck stating, “I was late submitting my timesheet” on their Facebook pages.  You’ve seen the dog shaming pictures …they always make me laugh [chuckling to himself for several minutes]!  Oh, and we got Ryan to set up a twitter account #timesheetyouarelateagain.  We are up to 9 followers!

Wendy:  Public shaming is probably not the most effective way.  You might want to look at your timesheet process:  maybe it’s too difficult or laborious.  Also, you could communicate the value and importance of timesheets which might help them understand the impact on your accounting process.  Or you could …

Michael Scott:  [Interupting] Blah, blah, blah … you corporate eggheads are all the same. Employee communication, streamlined processes … I don’t know what any of that stuff means.  You know [leaning forward] the best way to truly motivate employees? Buy them stuff!  I take most of my weekly paycheck and buy my employees things in order to get them to complete corporate forms.  Why just last week, I bought Stanley a refrigerator.  Sure, I don’t have much left over for my own needs, but it’s completely worth it.  I look like a corporate hero and my employees are happy! 

Wendy:  Well Michael, this has been an interesting and enlightening conversation!  

So why are timesheets so important?

Getting employees to complete timesheets on time and accurately is, as we’ve discussed, a difficult problem. In a professional services firm, we sell our consultant’s time which equates to the largest expense on your income statement. The importance must be conveyed from the top down and here are reasons why firms should be concerned:

  • The sooner timesheets are in, the quicker your firm can get paid
  • The sooner you can get paid, the more you have to invest in your firm
  • Incomplete timesheets lead to inaccurate reporting and wasted time
  • Delayed timesheets (especially 1-2 weeks) can lead to overruns

So how do you get timesheets submitted?

Once employees understand the importance of timesheets, there are a variety of ideas to get those timesheets submitted accurately and on-time.  Some have suggested withholding paychecks until a timesheet it submitted, but know that there are laws that protect employees for non-payment due to lack of timesheets.  There are other ways for companies to incentivize employees to take care of this function.  First, after you’ve explained the importance of timesheets, you could try some of these serious (and perhaps not so serious) ideas.

  • Give late employees a paper check instead of the more convenient direct deposit.
  • Make timely submission a portion of the performance review process.
  • Incentivize positive behavior by offering awards for consistent timely submission – gift cards, paid days off, office lunch, etc.
  • A lawyer, William Peacock, describes one solution he knew:

One firm installed a kegorator with a homemade card scanner that checked to see if the timeslip had been submitted. If so, employees could pull a pint, reported AdWeek.  Did it work? Oh yeah. Timesheet completion was up 90 percent.  People drinking in an ad agency -- that's a novel idea, [but] is there any way this is a Bad Idea? No. Heck no…In all seriousness though, a lot of businesses freak out when alcohol is involved. And it's for good reason: injuries, social host liability, sexual harassment, general stupidity -- whatever. We'd venture a guess that the automated dispenser only put out once per timesheet. Giving someone a single beer as an incentive is one thing -- throwing a full-on kegger is a whole different (and legally dangerous) matter.

Glad we’ve figured that out!

Despite all these ideas (including Michael Scott’s “buying them stuff”), the absolute best way to get employees to submit accurate and timely timesheets is to make sure you have the most efficient timesheet system in place.  Making the process clear, understandable, and efficient will ensure that you get those necessary timesheets making your firm, once again, a smooth sailing enterprise. 

Photo Credit: NBC

 

Deltek Vision custom solution, Daily Timesheet Reminder

 

What Will Happen to Deltek Vision with Spartan, Microsoft’s New Browser?

Posted by Sarah Gonnella on March 30, 2015

spartanYou may have already asked the question or may be wondering, what will happen to Deltek Vision with the new announcement of Spartan?  For those that don’t know, Microsoft announced that the Windows 10 operating system will debut an entirely new web browser, code-named Spartan. Many IT savvy clients have already been asking the question, what does this mean for Deltek Vision? Will Deltek Vision still work? The short answer is, “Yes.” 

Microsoft made the following statement, “Project Spartan is Microsoft’s next generation browser, built just for Windows 10. We will continue to make Internet Explorer available with Windows 10 for enterprises and other customers who require legacy browser support.” Additionally, Kyle Pflug, program manager for Spartan, wrote in a blog post, “Based on strong feedback from our Windows Insiders and customers, today we're announcing that on Windows 10, Project Spartan will host our new engine exclusively. Internet Explorer 11 will remain fundamentally unchanged from Windows 8.1, continuing to host the legacy engine exclusively." He added, “Enterprises that adopt Windows 10 will be able to set IE11 as the OS's default browser using group policy settings”. 

Internet Explorer is a staple performer and Microsoft will continue to support it for years. Microsoft has promised to support the browser with security updates for at least the next eight years or through January 2023. So rest assured that Internet Explorer will still exist and therefore Deltek Vision will still work. 

With that being said, Deltek has already been looking at ways for firms to connect to Vision without Internet Explorer to become more system agnostic. New features that can run on any web browser include, the new project manager portal (Navigator) and an upcoming CRM portal. Additionally, Deltek product developers are looking at ways to further minimalize reliance on Internet Explorer with future releases. 

For those firms that need to connect to Deltek Vision from a MAC or any tablet or phone today, there is Vision Unleashed. This solution allows your firm to access your Deltek Vision data anywhere with almost any device. Additionally, a 30-day FREE provisional test period is available. 

Bottom line: 

  1. Firms already have options already available to you to access your Deltek Vision data without Internet Explorer
  2. Internet Explorer isn’t going away any time soon
  3. Deltek is committed to the Vision product 

Should you have any questions regarding this or any other technical questions, we encourage you to reach out to your Deltek Partner.

 

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Ryan Felkel Joins Full Sail Partners to Expand Brand Awareness to Project Based Firms

Posted by Full Sail Partners on March 27, 2015

Ryan Felkel, Marketing Full Sail PartnersFull Sail Partners, a Deltek Premier Partner, is excited to announce the addition of Ryan Felkel as a Marketing and Communication Specialist. In this role, Ryan will join the marketing and business development team to identify new market verticals outside of the architectural and engineering industry. With the addition of Ryan, Full Sail Partners is prepared to expand their offering to a broader range of customers who may not have realized how our products can streamline their processes and increase their profitability.

“I am honored to be a member of the Full Sail Partners team,” Ryan said. “Full Sail Partners has a world class set of products and services to assist project-based firms with managing their complex and growing needs. Their strong focus on customer satisfaction coupled with their great mix of products and services will assure that Full Sail Partners remains a valued and trusted partner to their customers well into the future.”

Ryan has nearly five years of experience in energy markets. During this time, he was an accomplished proposal manager and marketing professional working for a company that provided demand side management services for electric and gas utilities across North America. It is his goal to utilize this experience to provide a fresh perspective and new ideas to foster relationships with these new market verticals.

“As a Deltek Premier Partner, our firm has led the charge in expanding and servicing new market verticals beyond the architectural and engineering industry.” stated Sarah Gonnella, VP of Marketing and Sales. “Ryan’s self-starter attitude and marketing acumen will help our firm continue to position our existing products and services into new markets. I’m excited to have Ryan join our marketing team to focus exclusively on targeting new project-focused professional service firms. We recognize the need to continue to service our existing clients, and therefore have split our existing marketing role into two. This allows our firm to have a dedicated marketing resource that will focus on customer satisfaction and ensure our existing clients know about new features, products and services, while Ryan focuses on these new market verticals.”

Want to learn more about the Full Sail Partners' Team? Check out our crew!

 

FSP Staff, Deltek Vision Consultants

 

 

11 P’s for Peak Performance of a 'Perfect Employee'

Posted by Sarah Gonnella on March 19, 2015

PERFECTIONOur modern day culture is often obsessed with perfection. Magazine covers are graced by photoshopped professional models and our TV screens are filled with successful eclectics whose wealth is their biggest problem.

Fortunately, perfection is not an attainable goal; the real goal is the path we follow as we strive for peak performance which is the essence of a 'perfect employee'.

It was Vince Lombardi that said, “Perfection is not attainable, but if we chase perfection we can catch excellence.” Considering that the NFL Super Bowl trophy is named after Vince Lombardi, you could say he knew a thing or two about peak performance…

So, what qualities help us along this path to being the ‘perfect employee’? 

What are the 11 P's of Peak Performance?

If obtaining peak performance is our professional goal, then, what exactly are the attributes that we need to be the 'perfect employee'?  Following is the list of benchmark qualities you should strive for on your path:

1. Proficient. Sure, you can’t have all the answers but you know how to dive in or connect with the right people to figure them out. You come to the table with suggestions - not more problems. You are constantly looking at how to improve the process.

2. Proud. You are proud of your work because your efforts are always well thought out, tested and reviewed. You don't rely on others to finish your assignments but ask others to quality check your work to make sure it is always correct.

3. Persistent. We all know to learn from mistakes, but the 'perfect employee' personifies this concept. You admit when you are wrong sooner than later. If you don't know how to do something, you find out how … with no excuses.

4. Passionate. You LOVE what you do and radiate emotion when you talk about your work!  You learn on your own, offer improvements, and share with others what you know.

5. Productive. Your willingness to push up your sleeves and work overtime while not jeopardizing other commitments is renowned. While we all have parts of our jobs that are not favorable, 'perfect employees' realize the goal of those less desirable tasks and get them done.

6. Positive. You exemplify “Can Do!” by accepting that you can always improve, you see challenges as opportunities, and you think about how things can be done instead of complaining about what you can't change (including the past).

7. Professional. You understand that while comradery is important with co-workers and clients, there is a fine line between “fun” and unprofessional “fooling around.” You make sure your work is top notch and your comments will not ever be construed as childish or offensive.

8. Able to keep Promises. You are always thinking about priorities and when the job will be completed in order to deliver in order to keep your promise. You communicate when a conflict arises but still look to deliver on time. You are faithful about deadlines and rarely provide excuses.

9. Punctual. You understand the value of time, yours as well as others. People think “punctual” is your middle name.

10. Able to Promote … others and yourself. You promote great deeds and great work regardless of who completed it. You are always thinking and talking about ways to make the workplace a better environment for your colleagues and services better for clients.

11. Purposeful. Each day has a purpose. You take each day and every action seriously; constantly thinking about what needs to be accomplished and how to generate purposeful results.

HOW to be “perfect” (or close)?

Providing professional services, by nature, means that we are tasked to serve our clients. We often measure billings, schedule delivery and quality of deliverables, yet fail to objectively measure the real goal - driving client delight. Strive to be the 'perfect employee' to your clients by evaluating how to obtain your peak performance and implementing continuous improvement with feedback!

 

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Open Architecture - Why It's Good for Professional Services Firms.

Posted by Wendy Gustafson on March 04, 2015

open architectureAmong many things, today’s professional service firm managers are constantly striving for the most effective and efficient way to operate their business. They are inundated with data and, while reviewing latest financial results, finding the right business indicators for planning, understanding modern marketing trends and, of course, keep up with technology – simply managing the business can fall through the cracks. If your business is thriving, then it is evolving, and you need technology that can keep up with it and keep your business moving ahead. Enter open architecture (OA).

What is Open Architecture?

Open Architecture is when a systems specifications are accessible and allows further system development. Additionally, systems that allow an application programming interface (API), new system features can be developed and integrated with other software.

How Can I Benefit?

  • Flexibility – Your business is unique. Although you may perform similar functions as other professional services firms, how you conduct business is uniquely – you. The reality is there is not one system “out of the box” that completely provides everything for your very individual business needs. Finding a system that gets you most of a specific functionality is one thing. Finding a system with an open architecture allows you to meet the specific functionality and meet the special needs of YOUR business is quite another. A system with open architecture will allow you to customize the design (both in processes and fields for data collection) to meet your specific needs
  • Efficiency – Time is precious (not to mention expensive). Open architecture systems allow you to reduce duplicate entry and incomplete processes – reducing errors and omissions. When your software systems “talk” to each other (for example the information from your opportunity system automatically converts to a project when awarded) the data is automatically transferred between the systems eliminating the needs for staff to duplicate entry and reducing errors. You can also build in validation requirements to ensure YOUR business process is followed.
  • Connectivity – Access is important. You need your data regardless of which system you’re looking at or when you need it. An open architecture system will share your data with other systems and allow you seamless access to it. For example, when you are awarded a project that meets certain requirements that project information can be automatically uploaded to your website – keeping your site relevant to YOUR business.

Don’t take our word for it

Now that we know what open architecture is, let’s talk specifically about how an OA will help your professional services firm. An ERP like Deltek Vision allows even those with limited IT knowledge to customize and build business intelligence processes through the use of workflows

Let’s say during your sales cycle when you change the stage to “Awarded” you typically have a series of other fields and processes you have to go through. A workflow can trigger those processes:

  • Change Status to Sold
  • Change Probability to 100%
  • Change the Date Closed to Today’s Date
  • E-mail Accounting to open a project (or even allow the system open up a project)
  • E-mail Marketing to advise a new project was won

Duplicated or unnecessary efforts equates to lost time. Alternatively business processes that are not followed can spin cycles down the road (that is why the process is there in the first place – right?). Many of these items are easily resolved through workflows where some can take advantage of the flexible software solution already available, while others may need to take it to a higher level to tailor to their unique requirements. The possibilities for innovation are limitless with a system that has an open architecture.

Don’t Go at It Alone

While technology fads come and go, it can be hard to tell which ones you should ignore and which you should embrace. The benefits of open architecture are clear – flexibility, efficiency and connectivity. But don’t go at it alone – you have better things to do with your time then sifting through mounds of technical documents – reach out to your friends at Full Sail Partners to consult on how open architecture can make you shine.

 

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What's New with Deltek Vision 7.4

Posted by Full Sail Partners on February 25, 2015

vision7.4The much anticipated wait for Deltek Vision 7.4 is finally over! To kick off 2015 on a high note, Deltek is releasing the most powerful version of Vision ever. So what features and enhancements are included with the newest version of Vision? Let’s see!

Deltek Vision 7.4 Features and Enhancements:

  • Increase project management accuracy with new task dependencies Plan projects with Task Dependencies, change dates and choose the Predecessor and Successor date changes along with it. Additionally, added right-click functionality to easily move dates.
     
  • Deliver consistent opportunity estimates even faster with the new fee estimate tool | Standardize the way professional services firms develop fee based scopes:
    1. Create Fee Estimate for the Opportunity based on templates
    2. Create reports to include with proposals
    3. Create projects from the Fee Estimate mapping compensation values and Work Breakdown Structure
    4. Project Fee estimates stay intact in Project Info Center
       
  • Manage your purchasing approvals in Vision with new workflows as simple or complex as you need them | The new Approvals workflow engine in Vision has been applied to the Purchasing module! Utilize new workflow capabilities to automate your approvals.
     
  • Customize your invoices with enhanced invoice template editor | Ensure that the details you and your customers need most are always included.
     
    1. Include User Defined Fields on Invoices
    2. Control your Invoice Subtotals
    3. Group your billing phases for your fee invoices
       
  • Much, much more | In addition to the above enhancements, there are dozens of additional features and improvements, including:

    • Associate All button - Quickly associate a supporting document with all voucher lines
    • Key Convert and Combine Records even if they have planning data.
    • Audit Trail for Closing/Opening Accounting Periods
    • Create and schedule recurring/reversing Journal Entries

    Have questions about the newest enhancements and features included in Deltek Vision 7.4, or looking for information on how to upgrade to 7.4? Reach out to us below, and we will be happy to help you get a grasp on all of the new functionality available to your firm!

     

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