Full Sail Partners Blog (22)

Professional services firms have historically overlooked the importance of a formalized and systematic talent management process. However, more and more firms are now finding value in having a methodical human capital management (HCM) practice in place. In fact, 74% of AE firms reported that they are tracking revenue per fulltime equivalent and other financial metrics that are related to HCM according to the 41^st Deltek AE Clarity Report.

Even more interesting, technology companies have become aware of this desire for HCM, and a countless number of HCM software packages have flooded the market. Nonetheless, most of these HCM software offerings are generic to serve any industry. But Deltek, the leading software solution provider for professional services firms, noticed that this specific market vertical has unique needs and released Deltek Talent, an HCM designed for professional services. Here are some ways Deltek Talent adds value for human resources (HR) professionals.

Recruit and Hire Top Industry Talent

Finding and attracting top talent in the professional services industry is becoming extremely competitive. Essentially, firms are realizing that the quality and experience of their people has a significant impact on the quality of projects they deliver. Therefore, quickly enticing the “right” people is becoming priority.

Deltek Talent offers benefits such as:

• Faster talent acquisition
• Enhancing visibility and insight into the applicant pipeline
• Improving communication with applicants, candidates and hiring managers
• Putting new hires to work faster with an automated onboarding process

Firms likely receive numerous submissions from potential candidates for new job openings, and unfortunately, not every applicant meets the minimum job requirements. However, those applicants can still be good fits for different positions that may open in the future. With Deltek Talent, HR managers can create “talent pools” which organize applicants based on their qualifications and provide a group to target for new positions that are within their skill sets.

Provide Development and Advancement Opportunities

To retain top talent, firms must show that they are invested in their people. This could involve coaching and learning opportunities, certifications, or laying out a clear path for career development. Deltek Talent provides the perfect platform for firms to demonstrate that they are invested in the advancement and professional development of their employees.

The Learning Management System (LMS) within Talent allows HR professionals to:

• Reduce compliance risks with expiring certifications
• Create individual learning plans to ensure employees achieve their goals
• Improve employee engagement

Even more, the Deltek Talent LMS is designed to support the continuous educational needs of professional services firms. Some key features of Talent LMS include:

• Easy tracking of required industry specific training and certifications
• Maintaining organizational compliance and managing certification programs
• Using automatic reminders and notifications about expiring certifications
• Creating and tracking individual learning plans with industry specific courses from RedVector
• Storing internal training documents creating a one-stop shop for all learning materials

Performance Management

Long gone are the days of annual reviews. Today, HR professionals view annual reviews as an antiquated method for performance management. The trend now is for ongoing improvement by providing instant feedback about performance. With a continuous improvement model, firm leaders and managers can recognize positive or handle less than acceptable performance on an ongoing and regular basis. This ensures employees are always aware of areas they excel at or need to improve upon.

The performance monitoring tool within Deltek Talent significantly benefits HR professionals by:

• Reducing performance management cycle times
• Recognizing and rewarding top performers
• Greatly improving employee engagement and motivation

Seamless Integration with Deltek Vantagepoint

A huge benefit of Deltek Talent for Vantagepoint users is that it fully integrates with the following Vantagepoint modules:

• Accounting
• Resource Planning
• CRM
• PSA

From the moment a new applicant’s information is captured, it is stored within the Talent platform. Once a candidate becomes an employee, Vantagepoint creates a new employee record from that information. The integration collects data such as first, middle, and last name, email, home address, phone numbers, and social security number, eliminating duplicate entry of information across firm departments which saves time and reduces errors.

Manage the Entire Employee Lifecycle with Deltek Talent

HR professionals will finally get the tools they require to make them more productive and efficient in their roles. With Deltek Talent, professional services firms can enjoy the benefits of an HCM solution designed to meet their unique industry needs. Is it time for your firm to formalize an effective talent management strategy? Find out more about how Deltek Talent can help create an automated, employee focused HCM plan.

For professional services firms, IT departments seem to have limited resources with one or a few people managing the entire technology infrastructure for the firm. This is a lot of work and can be very stressful for the IT person or team. However, you can alleviate a major burden for the IT department if your firm has a purpose-built ERP solution to support all of your business functions.

Deltek Vantagepoint offers a robust, comprehensive system that has been specifically designed for project-based firms. The Vantagepoint solution provides flexibility, scalability, and accessibility to everyone at any time and from anywhere. With Vantagepoint, several of the common burdens IT departments face can easily be eliminated. Here are some of the ways IT departments benefit from Vantagepoint.

Robust Modern Architecture

Having a robust IT infrastructure ensures information can easily flow between all the systems that support a business. Deltek Vantagepoint is one of the most modern, feature-rich, and high performing systems being deployed for project-based firms. With Vantagepoint, IT can rest assured that every department will have access to what they need when they need it. With ease of use for all users, the work of the IT department will be greatly simplified, and priorities can be reevaluated and reestablished.

Scalable Framework

IT departments are quite experienced with sudden personnel changes and growth due to mergers and acquisitions. They are also keenly aware of the importance of having a system that can grow with the firm. Deltek Vantagepoint is a solution with an evolving and scalable framework. No matter the ebb and flow of users, IT will be able to accommodate technology needs appropriately with this flexible, fully integrated system.

Cloud Flexibility

Cloud technology does more than allow for real-time access of data and systems which supports a more mobile workforce. Leveraging the cloud also reduces the burden on the IT department and decreases overall business costs while ensuring reliability. With the cloud, hot fixes, patches and other upgrades are performed seamlessly and uptime is essentially ensured. Solutions like Full Sail Partners’ Blackbox Connector, which fully integrates Deltek Vantagepoint and other third-party software,  are also provided in the cloud.

Be More Strategic with Deltek Vantagepoint

With Deltek Vantagepoint in place, IT departments at project-based firms will have the chance to focus on the future and strategically plan technology resources accordingly. With easy user adoption and a scalable framework, IT can make well informed technology decisions rather than having to constantly put out fires. Additionally, with reliable cloud offerings and Blackbox Connectors in play, there will be more efficient business processes and reduced downtime increasing productivity.

For professional services firms, business development can be completed both with dedicated resources and/or “seller-doers.” Because our firms have touchpoints with multiple people at our client organizations, information gathering and sharing becomes a critical piece to the success of our business development. When our firms can successfully manage the numerous interactions, identify projects that add to our pipeline, and collect the right information to position our firm better than our competitors, we win more projects, improve client satisfaction, and increase loyalty.

The abilities of Deltek Vantagepoint CRM can provide business developers, project managers, marketing staff, and executives with real-time information on all of the client touchpoints, project pipelines, marketing and service efforts. This ensures all firm goals are being met and provides for the shared resource of firmwide data. Deltek Vantagepoint’s CRM strengthens your business development in the following ways:

Record Interactions On-the-Fly

The power of a CRM comes when everyone records conversations or information related to interactions with clients and contacts. Vantagepoint CRM provides users several ways to record these Activities and Touchpoints.

1. Web Brower – You can access Vantagepoint to record a contact interaction from your computer, laptop, tablet or phone using any web browser.
2. Hey Deltek! – Watch out Alexa, because there’s a new voice command in town! Deltek has developed its very own voice automated service. You can use this now in the web browser and coming soon to the CRM mobile app. Simply record an activity by speaking to Hey Deltek!
3. Mobile CRM App – The Vantagepoint CRM app is available for both iOS and Android devices. Access all of your Firms, Contacts, Activities, and Projects inside the app. You can use your phone’s native talk to text feature to automatically log activities and meeting notes.
4. Outlook Connect – Coming in early 2021 is the new Vantagepoint Outlook Connect. This integration includes a contextual email pane to view contact details, search Vantagepoint and create new records from your email. You will also be able to sync your contacts and calendar directly from Outlook to Vantagepoint. Connect also includes a scheduling assistant to help you find the perfect meeting time without all of the back and forth emails.

Vantagepoint makes it easier than ever for busy business development and technical professionals to log the critical information needed to build strong relationships with your clients.

Easily Uncover Client and Contact Relationships

Vantagepoint associates its Hub and Record information throughout the database. There are Hubs for Firms, Contacts, and Projects that are all interconnected. This means that you can associate any firm that is involved in a project – from teaming partners to program managers and general contractors. And, each time a firm is associated to a project, that project then appears on that firm’s record in the Firm Hub. This same association works for contacts and employees as well. It also gives your business development team the insight into the relationships of your firm with your clients, contacts, employees, and projects – all in one location!

Support the Entire Business Development and Project Lifecycle

The business development process often begins with targeting clients, then getting to know contacts at those client organizations. Through this effort, projects are identified. At this point, your team begins preparing for the pursuit of that project through teaming, proposals, and/or presentations. The goal is to win that project and perform so well that you are awarded with repeat work.

Deltek Vantagepoint is designed specifically to support the entire project lifecycle beginning with the earliest business development stages. When you are targeting clients, you will be utilizing the Firms, Contacts, and Marketing Campaigns Hubs. In those you can begin to gather information about contacts and activities.

Then as a project is identified, it’s logged into the Projects Hub in a pursuit stage. You will continue to use this same record through the pursuit and proposal stages. When this project record is created, a plan is also created so your project manager can begin to allocate resources and develop estimates.

When you are awarded the project, you will continue to use that same project record and update the stage and budget. All of the intelligence gathered in the pursuit of the project remains in the same project record you will continue to use to perform the project. This gives your business development and marketing staff the complete picture and history for that entire project.

Bring Everything and Everyone Together

Not only does the Vantagepoint solution encourage a collaborative environment, but it brings all your firm’s business development processes into one unified platform. This enables business developers to do their jobs better. Be sure to check out our entire Deltek Vantagepoint mini-series to see how the product can help your employees and firm.

Full Sail Partners, a Deltek Partner and creator of the Blackbox Connector, is honored to announce that Valerie Kelleher has grown into a new role as a Sales Accountant. With over 20 years of accounting and finance experience, Valerie is great fit for the recently created Sales Accountant position.

As the Sales Accountant, Valerie Kelleher will be managing the accounting for software sales, SaaS renewals and maintenance billing. With an increase of clients moving to the cloud, Full Sail Partners wanted to ensure client renewals were managed with consistency. She has previously served as an Account Manager for Full Sail Partners servicing our southwest region clients.

“Over the years many of our firms have preferred the convenience of a cloud subscription and have migrated to the cloud. Valerie’s attention to detail made her the perfect candidate to manage the renewal process,” Wendy Gustafson, General Manager at Full Sail Partners explained. “Even more, I am more than confident that Valerie is the perfect person to fill this new role as we continue to grow as a company.”

Valerie Kelleher has been active in the Deltek community for five years as an Account Manager at Full Sail Partners. Additionally, she has an extensive accounting and finance background that combined with her experience with Deltek clients, gives her the unique skill sets to continue to provide top notch service to our clients.

“I am completely overjoyed with my new opportunity as the Sales Accountant,” stated Valerie Kelleher. “I have learned so much about the value of Deltek products for our clients and this opportunity is going to give more chances to learn more about the Deltek ecosystem.”

For more information, please contact Full Sail Partners’ Marketing and Communications Department. 

2020 has been quite a year, to say the least! If you are like most of the people I talk with, you are looking forward to the new year. But, hold on a minute! Those of us in accounting roles generally dread year-end processing and, therefore, year-end itself! Either way, time marches on and we will find a way to deal with it! After all, that’s our job, right?! So, let’s talk about what we can do to make year-end as painless as possible!

Get Your Calendar and List Ready

The first thing to do is to make a good list of what needs to be done, when it needs to be done and what it is going to take in time and resources to accomplish! When I think of this type of endeavor, my mind always goes to my Accounting Calendar. That calendar is my guide throughout the year and contains all of the relevant milestones – timesheets and expense report due dates, payroll processing, AP processing, billing, month-end close, etc. My calendar helps me to keep everything in balance throughout the year, rather than waiting until year-end to take it all on.

At year-end, we need to add some items to that list – benefit year initialization, 1099’s, and W-2’s to name a few. Additionally, the tax accountants and auditors (if applicable) will be asking for substantiation (sub-ledgers) for the primary account balances – cash, AR, fixed assets, AP, revenue, for example – on an accrual basis and cash-basis, if needed. Whew! It is a good thing we got to work from home this year! Not having to commute to work freed up plenty of time to get everything done, right?!

Ok, back to the job at hand – year-end close! As mentioned earlier, the accounting calendar will be a big help. One other item, that you should be checking on a regular basis, is the File Reconciliation Report in Deltek (Utilities, Advanced Utilities, File Reconciliation). This report lets you know if you have possibly mis-coded any revenue, direct, reimbursable or indirect expenses. Additionally, it will let you know if your AR, AP and/or unbilled services accounts agree with the sub-ledgers. Remember, the auditors are on their way. Therefore, your Full Sail Partners consultant can help you troubleshoot and correct any issues that this report might point out, as well as helping you run the best reports to troubleshoot any other issues you may find in your assets, liabilities, capital and/or income statement balances.

Other Key Year-End Notes

What about those special year-end items I mentioned, you might ask? Let’s address those now, before another year has come and gone.

Benefit Accrual Year-End 

1. Validate that you have run all necessary accruals for the benefit year. Remember, accruals may be made at or around timesheet end dates, payroll dates, month-end, etc. But they are not reliant on those dates. Your benefit year has a life of its own and you, as the administrator, just need to be sure that you accrued the proper number of hours for each employee for each benefit.
2. Validate that employees have recorded all benefit hour usage for the year on their timesheets. If you are using weekly timesheets and your benefit year ends on December 31^st, you may not have all benefit hour usage recorded into the system until early January. That is not a problem, you just need to make sure everything is recorded.
3. Run – and print to PDF/Excel - an Accrued Time Report for each accrued benefit code to document the balances validated in steps 1 and 2 above.
4. Run the “Open New Benefit Year” Utility.
5. Run – and Print to PDF/Excel - an Accrued Time Report for each accrued benefit code to document the new balances after the new-year initialization. This is necessary to be sure that all carry-over rules and pre-accrual rules are applied properly and that each employee is starting the new year with the hours that they deserve.
6. Don’t Panic! Any issues found in the above process can be remedied via accrual adjustments and/or benefit accrual history loading.

Accounts Payable 1099 Initialization and Printing 

1. Let all appropriate personnel know the last date that AP checks & disbursements will be issued to vendors. Also, let everyone know when the first check run for the new year will be run. Yes, I know, everything changes at year end, but, with a plan, you can work with the changes.
2. Once all 2020 payments have been processed, and before any 2021 payments are processed, run the 1099 Initialization Utility. This utility modifies two fields in the Vendor Info Center Firms (Vision) or Hub (Vantagepoint) – paid this year and paid last year. The utility moves the paid this year amount to paid last year and zeroes-out the Paid This Year Amount. Now you are ready to cut checks in the new year.
3. Run a Vendor Ledger Report for all 1099 vendors and validate the Paid Last Year Amount. Once validated, you can then run 1099’s prior to January 31^st.
4. Don’t Panic! If you find discrepancies between the Paid Last Year amount and the Vendor Ledger Report, you can validate the proper amount and modify the field in the Vendor/Firm setup, then generate/regenerate the work file in 1099 processing (accounting, accounts payable) and process your 1099s.
5. Keep an eye out for a Cumulative Update in the mid-December, 2020 to mid-January, 2021 range that will include an update to 1099 Processing to include the 1099-NEC form for Vision 7.6 and Vantagepoint 3.0 and above. If you haven't done so yet, please be sure to subscribe to Knowledge Base Article #39799 – Master Hot Fix List for Vision.

New Fiscal Year Initialization 

1. This time, I am going to start with “Don’t Panic!” Although this one seems like a huge deal, opening a new year does not close out the old year. Changes will be made to the previous year balances throughout the year-end close, tax season and audit season. So, just plan to open the new year as soon as feasible.
2. The primary consideration for opening the new fiscal year is that this process resets the Year-to-Date “tracking mechanism” in all overhead projects. Because of this, you might reserve the morning of January 2^nd for finishing up the postings of 2020 items (AP invoices, etc.) that might have come in during the holidays and then open the new year so that you can record new cash receipts that also might have arrived.

Don’t Panic about Year-End

As you might have noted, the overall theme is “Don’t Panic!” Year-end does not need to be stressful! And, if you take advantage of the processing options available in Deltek Vantagepoint or Vision, you can save yourself a lot of time and money come year-end, tax-time and audit-time. How? By maintaining and following a good Accounting Calendar and by setting up General Ledger Account Groupings to present your financials in the formats that your CPA and auditors prefer. Don’t wait for them to ask for sub-ledgers to prove AR, AP and Revenue, have them ready and balanced all year.

Additionally, Deltek’s Recurring Transactions can help to make it easy to take care of accruals and depreciation, etc. on a monthly basis. As always, if you have any questions or need assistance with any of the setup, processing or recording discussed here, just send an email to Consulting@FullSailPartners.com. Furthermore, Deltek has several resources available through the Deltek Customer Care portal including:

• Year-End Resources such as knowledgebase articles, videos and documentation
• The Deltek Community which allows users to connect with peers to ask questions and exchange knowledge and ideas
• Live Chat with a customer care analyst to get answers regarding year-end

This may not have been the happiest of years, but at least now, year-end does not have to be stressful! Happy New Year!

Accounting teams are typically some of the most engaged users of Deltek software having extensively worked with Vision and now Vantagepoint. With its cohesive environment, accounting teams can benefit so much from Deltek Vantagepoint, and if utilized properly, it can streamline accounting processes and promote transparency throughout the system. Let’s take a look at the value of Vantagepoint for accounting.

Creating Value for Your Team

Deltek Vantagepoint offers meaningful dashboards that give independence to executives and project managers alike. In doing so, this allows for accounting data to be viewed in real time, without the need to process reports and send to project staff. Some of the benefits that result from streamlined processes include:

• Approval workflows keep business processes moving
  • Using approval workflows to automate daily tasks can reduce the time it takes to send final client invoices and process vendor payments. Vantagepoint allows for streamlined approvals on most functions in the system – timesheets, expense reports, accounts payable and client invoicing.
• Intuitive search functionality allows for more timely record retrieval
  • Vantagepoint makes finding information quicker. Using Find on the menu allows you to quickly access a hub or area in the system.
  • When searching in hubs or reporting, simply type part of the field name and get a list of everything containing that name.
• Financial statements and reports are available for timely and informed decisions
  • Dashboards are a great way to get a quick snapshot of your business regularly. Vantagepoint dashboards are intuitive and easy to create. Also, Vantagepoint is preloaded with the most common dashboards by role.
• Firms in one location (clients and vendors are consolidated) allows accounting to view one record and understand the bigger picture.
  • The Firms hub in Vantagepoint allows you to view all clients and vendors in one hub. Clients and Vendors are linked in one record, allowing users to view client invoicing and vendor payments in one area. The records can be kept separate for reporting, if needed.
    
    

Bringing Teams Together

Tracking down employees to submit timesheets is typically an endless story that firms experience. With mobile time and expense, teams can get excited about more timely submissions because employees can use this to enter and submit timesheets and expense reports from anywhere. Receipts can even be uploaded from a mobile device, and an expense line can be created using Intelligent Character Recognition (ICR). With Vantagepoint, submitting timesheets and expense reports is not such a daunting task after all.

Another way that Vantagepoint brings teams together is streamlining and expediting the invoice review process. Accounting can quickly and easily issue draft invoices, and project managers can mark them up promptly. This clean process keeps the invoice cycle moving along. Other benefits include:

• Automate bank reconciliation

  • Downloading transactions from the bank and importing into the Bank Reconciliation in Vantagepoint greatly reduces the time it takes to reconcile the bank. Setting up the import is quick and only needs to be done once.

• Billing Made Easy
   
  • Use Batch Billing to run draft invoices and email directly to project staff for approval. In batch billing, once all options are selected, they can be saved to use for future batch runs. Example, if billing is run by project manager, Options can be saved by PM.
  • Streamlining of the invoice approval process, all approvals can be done within Vantagepoint. Project staff can view, make changes, view invoices after changes and approve all in Draft Invoice Approvals in Project Hub.
  • Flexible Billing Terms can be based on the project contract. Vantagepoint allows creation of the fee billing grid at the top level of the project but linked to each level. When you have a mixed project, Fee Based and Hourly, use sublevel terms to set up billing at different project levels.
    
    
• Transaction Entry
   
  • In Vantagepoint, transactions are created and posted in the same area. Batch processing is no longer necessary. All transactions can be viewed in one screen, using the filter option to easily search.

Simplify Processes with Deltek Vantagepoint

Deltek Vantagepoint offers the tools and functionality to streamline processes between groups in an organization. The improved accessibility and collaborative features break down process silos and allow for a continual flow of information. Since invoices must be sent to receive payment, the streamlined process can shorten the billing cycle and keep cash flow in check.

Project success is vital to any professional services organization, so project managers must be given every resource to ensure their projects are done on time and within budget. In Deltek Vantagepoint, there are numerous dashboards and ways to view information easily so project managers can access what they need to ensure that projects run smoothly and are on target. Let’s check out the benefits of Vantagepoint for project managers.

Greater Visibility

Deltek Vantagepoint offers enhanced visibility to all users. Vantagepoint provides a major way to engage people with the system, specifically non-accounting users like project managers. With built in dashboards showing important numbers and graphs, plus a more intuitive reporting interface, every role in the project team can participate with the details regarding projects to ensure they are managed efficiently.

Focus on Project Health

The planning application itself is the most efficient tool to review project health and activity. Here, users can review profitability or billing multipliers with instant feedback while updating resource assignments. Additionally, Vantagepoint has detailed reports as well as a variety of standard dashparts to provide relevant information.

Flexible Project Management

Resource forecasting is all in the same house with Vantagepoint. With the resource view, project managers can control the resources for each project. In addition, with the Vantagepoint heat map, utilization of staff can be evaluated, and action can be taken based on those utilizations. Now there is a whole new interface for resource planning, and resources can be added from several different places. For example, resources can be added using the Resource view or the Project view. With these flexible options, project managers can easily see all details and can focus on resources and proper management of those resources.

Future Forward

Resource planning early in the process allows for better forecasts for resource allocation. With Deltek Vantagepoint, project managers can look at resources in line with awarded projects and pursuit projects out six or eight or even ten months. Also, there is a redesigned project review which is easier to read and has KPIs with calculations that make sense. Project managers have a one stop shop where they can see the performance of their projects which can be done in Project View.

Improve Collaboration with Deltek Vantagepoint

Deltek Vantagepoint has been designed to be more approachable, with simplified processes, enhanced visibility, and improved accessibility which has created a new willingness to contribute by all users. With a variety of dashboards and different ways to access important data regarding projects, project managers now have a much easier time keeping an eye on their projects. They can quickly see the results of their contributions to project management and rest assured that their projects will be successful.

Financial statement data is vital for leadership teams. This data is the basis for measuring firm performance and influencing decisions regarding the firm’s future. There are several financial metrics that businesses track and rely on. Based on the findings of the 41^st Annual Deltek Clarity A&E Report, operating profit on net revenue has increased for ten years consecutively to 15.8%. This is a 1.4-point jump year-over-year. A variety of other important metrics were addressed in this year’s Clarity report as well. The Clarity report reveals where things measured up for 2019.

Top Financial Challenges

The financial challenges have remained similar year-over-year. This year the trend is towards challenges with increasing profitability, finding and retaining qualified staff, and managing firm growth. Although, finding qualified personnel and keeping turnover low is second to increasing profitability. It is also noteworthy that qualified staff is at the top of the list for greater than half of the respondents. Cash flow is floating in the ranks, but it seems that firms are managing it better than in years past. The unpredictable spending environment was only at 11% for 2019, though that is likely to change given the challenges many firms faced in 2020.

Building on Success

While there is economic uncertainty in the year 2020, the results show that firms strengthened their operations in 2019. Operating profit continues to rise steadily, as it has over the last decade. Of note, small businesses saw a strong increase, rising to 15.9% operating profit, up 3.5% from the prior year. The net labor multiplier has seen a minor increase as well, reaching 3.03 last year. That’s the highest multiplier measured for the industry in ten years.

Another significant metric tracked by firms is the utilization rate. It is calculated as cost of labor charged divided by total labor cost. This metric remained steady with the prior two years, except for Architecture firms that showed an increase of 2.3% points year-over-year. Employee retention is a factor within this metric. Firms with higher utilization also tend to show lower turnover rates as well as higher net revenue by employee. Does this show us that working employees are happy employees? Findings will show that investments in technology and training can keep employees engaged and productive in producing revenue.

Net revenue per employee is yet another metric to see a positive increase. This could be attributed again to the investment in technology and training, an already high productivity amongst employees, increased rates, or possibly better efficiency driving projects to completion. Since obtaining qualified staff remains difficult, firms are working with existing teams to accomplish more. Burn-out should be a consideration and cutting associated costs or wages could be disadvantageous.

With employee cost being a possible factor in retention it is important to track trends and analyze total employee cost as a metric. This is calculated as the sum of total labor and other labor related costs, (such as fringe benefits and taxes but excluding bonuses) divided by the average number of employees during a year. This returned data shows that there was not an overall noticeable change. Payroll expenses and employee numbers increased at higher percentages which in turn drove the decrease in overall cost. Where the year prior it had showed a small decline, we may see a more drastic change in 2020.

The average collection period calculation divides accounts receivable by annual total revenue, multiplied by 365. This is an important metric for cash flow stability and deserves a great deal of attention. There has been small improvement or decline in average days amongst all firms. In comparison, small businesses and high performers stand out as having notably improved. It is important to stay on top of the outstanding accounts receivable to maintain cash flow performance stability.

Preparing for the Future 

A&E firms have largely agreed that business process improvements and project management training have a strong impact on a firm’s financial health. In addition to those areas, better forecasting should continue to be a top focus area. Addressing and improving these key components can be the key to continued success, even in difficult and uncertain economic times. To read more about financial statement findings, visit the full Clarity report. 

As an Executive, we carry a lot on our minds and plates these days to ensure our companies are running smoothly. Unifying our teams and simplifying our business processes is a key challenge all executives are looking to resolve. When searching for tools to help staff, it is important to find systems that will grow with your business. This is why thousands of firms rely on Deltek products. For professional services firms, executives are turning to Deltek Vantagepoint to track growth, performance, and profits throughout the project lifecycle. Let’s explore the value of Vantagepoint for executives.

Creating Value for Your Team

Deltek Vantagepoint provides 360-degree visibility into your projects to drive business success. Creating value is not done magically. It requires thinking about the end users’ experience and understanding their business. With Deltek Vantagepoint, much of that work has been done for you. Deltek Vantagepoint was designed by thinking about how each person within your firm will interact within their role and creating efficiency around their interaction with the solution.

Some of the key benefits important to executives include:  

• Sharing mission-critical data easily across your team while eliminating roadblocks and redundancies
• Creating a collaborative systematic business process to ensure teams are able to quickly share information across the company
• Visibility into your team resources company-wide to determine how best to avoid missed milestones
• Driving home accountability to help maximize productivity and improve efficiency
• Streamlining cash flow management by capturing timely expenses and captured billable hours with targeted alerts and accurate invoices
• Simplifying and protecting work in the cloud with a secure, sophisticated infrastructure

Perfect Fit for All Sizes of Project-Based Firms

Deltek Vantagepoint is perfect for project-based firms of all sizes. Interestingly, the majority of firms Full Sail Partners serves are under 50 employees (57%) which coincides with the typical size of project-based firms across the United States. So, as your firm continues to grow, the solution should grow with you. What is most important is choosing a solution that fits your staff’s needs and provides leaders the information necessary to make business decisions about your firm’s growth plans. For firms that have more complex needs, the solution also includes robust features like multi-currency, multi-company, multi-language capabilities and much more that can be enabled.

Modern, Intuitive and User Friendly

Vantagepoint is an intuitive, powerful solution that puts your people and projects at the center of your business. It is designed to help you manage the entire project lifecycle better than before. One of the focal points when the solution was created was to ensure the interface was modern, intuitive and user friendly. It is purpose-built to allow firms to access the solution from any device or browser. As Deltek looks to add new features, they include finding ways for users to utilize the solution more easily. Here are a handful of the cool, modern features within Deltek Vantagepoint:

• Role-based Dashboards – Quickly access pre-built dashboards designed specifically for the different roles which users are involved in within the company.
• Intelligent Character Recognition (ICR) – Provides users the ability to translate text from handwritten or typed format back into the solution. For example, taking a picture of a receipt and auto filling an expense report.
• Outlook Add-in – Proactively manage client relationships from within Outlook and synchronize data between both solutions.
• Calendar Synchronization – Synchronize your personal calendar to easily create touchpoints and timesheet entries.
• Hey Deltek – Use a personal assistant to help locate, open or create new records.

Built for All Users

In addition to providing executives an at-a-glance look at the health of their business, Vantagepoint is also focused on each role within the firm down to individual employees. The solution was designed with the needs of every employee in mind which ultimately helps executives manage the company. The role Vantagepoint plays in other roles will be discussed in future blogs. Suffice it to say that Deltek Vantagepoint can do it all.

Bringing Everything and Everyone Together

Not only does the solution encourage a collaborative environment, but it brings all your firm’s critical business processes into one unified platform to ensure executives get value from their investment. All employees from project managers to finance to marketing and business development can benefit using Deltek Vantagepoint. Be sure to check out our entire Deltek Vantagepoint mini-series to see how the product can help your employees and firm.

HubSpot offers a marketing automation platform to help firms attract the right audience, convert more visitors into customers and run inbound marketing campaigns. There are over 86,000 users in over 120 countries increasing business with HubSpot. The mission of HubSpot Academy is to transform the way people and companies grow by offering free online trainings for the digital age. From quick, practical courses to comprehensive certifications, those interested can learn about cutting edge business topics and how HubSpot’s built in tools support these business growth strategies.

HubSpot offers a marketing automation platform to help firms attract the right audience, convert more visitors into customers and run inbound marketing campaigns. There are over 86,000 users in over 120 countries increasing business with HubSpot. The mission of HubSpot Academy is to transform the way people and companies grow by offering free online trainings for the digital age. From quick, practical courses to comprehensive certifications, those interested can learn about cutting edge business topics and how HubSpot’s built in tools support these business growth strategies.

“As a marketing professional and an avid HubSpot user, I use this powerful marketing platform to drive Full Sail Partners’ inbound marketing efforts,” stated Ryan Felkel. “Earning the HubSpot Marketing Software Certification demonstrates both mine and Full Sail Partners’ commitment to ensure clients find value from our content.”

On the verge of offering the HubSpot Blackbox Connector for Deltek Vantagepoint and Vision, Full Sail Partners is looking to help clients best utilize HubSpot together with Vantagepoint and Vision. With this certification, Ryan serves as an internal resource to lend his insights on how clients can benefit from using the product. The Blackbox Connector for HubSpot is scheduled to be released the first half of 2021.

“I am very pleased that Ryan chose to pursue the HubSpot Marketing Software Certification to elevate his ability to provide content that is beneficial to our clients and perspective clients. The knowledge he has acquired from the HubSpot Marketing Certification demonstrates his dedication to become an expert on the HubSpot marketing software platform and to provide guidance to our internal team as we finalize the development of our Blackbox Connector for HubSpot,” explained Sarah Gonnella, VP of Marketing and Sales.

For more information, please contact Full Sail Partners’ Marketing and Communications Department.