Full Sail Partners Blog (25)

As a professional services firm, your business exists because of the knowledge and expertise of your employees. Staying competitive requires these employees to keep up with the changing times and current industry practices. A learning management system (LMS) can set your professional services firm up for success by providing your employees training content related to their positions. However, one of the challenges with an LMS is finding or creating the relevant content. With Deltek Talent and RedVector joining forces, your firm can now leverage pre-built ample content. Let’s see the reasons why your firm should consider utilizing Deltek Talent’s Learning Management System.

Comprehensive Training Library

To start off with, Deltek Talent teamed up with RedVector which provides a comprehensive training library including courses in project management, safety, industry codes and standards, leadership development and much more. The online library contains approximately 4,000 courses authored by more than 200 subject matter experts and accredited by 100 national and state bodies. This extensive offering eliminates the need for your firm to have to create content on the fly. Here is a complete list in the AEC course catalog. 

Access Training Anywhere

Another key issue impacting employee learning is the time commitment. Many professional services firms require their employees to be flexible with their time and those employees often have to be other places during the workday besides at their desks. Conveniently, Deltek Talent is a cloud solution accessible from anywhere with internet access. Users can access content on-the-go from any device allowing employees to learn when it’s convenient for them.

Training Content in One Location

One of the main advantages of having RedVector aligned with Deltek Talent is that professional services firms have content from day one. Furthermore, firms can add additional instructor-led, online, and external courses allowing users to access courses in one location. It is easy for users to document what courses they have completed so managers have visibility into their employees’ development progress. With Deltek Talent’s LMS, there won’t be any problems with finding the appropriate content for employee enrichment.

Improve Performance & Retention

Professional services firms save a lot of time and money when their employees grow with the company and stay long term. Within Deltek Talent Learning, RedVector provides an assessment tool that helps determine the competency level of employees, new hires, or students and generates an individual training curriculum based on deficiencies in the assessment results. Thus, providing impactful learning opportunities that improves employee performance, reduces turnover and puts employees in the driver’s seat of their own careers. 

Reduce Risk

Finally, for highly regulated industries, managers need to track required training and certifications which can be done with Deltek Learning Management. Additionally, RedVector provides more than 500+ courses that address the most hazardous situations professional services firms face. Employees will learn how to recognize and prevent at-risk conditions or behavior before they lead to an incident. Having the correct employee certifications and providing safety awareness helps reduce employee and company risk. Here is a list of RedVector’s health, safety and environment library collection.

Fuel Prosperity

Deltek Talent and RedVector combined focus on providing professional services firms with skills training, continuing education, and performance support to reduce risk and promote employee success. When firms help their employees perform better and grow in their careers, they not only retain the best employees but make certain they are engaged which leads to a prosperous outcome for all.

There have likely been times where you desired to get healthier and stronger. You cannot just wake up one day, eat well, exercise, and see the results of your efforts instantaneously. You must have the desire to change, recognize the benefits of doing so, keep your WHY at the top of your mind, and identify long-term goals. Just like in your personal life, lifestyle changes are necessary on the business front to see real success, and client relationship management (CRM) is a large part of making that happen.

Professional services firms offer services, and it is all about the knowledge and expertise of a firm’s professionals and trust in the brand. The art of building relationships and earning trust takes time, thought, and coordination within your team. CRM tools keep track of these communications, and consistency is what builds the data. With this data, you can establish long-term goals that you strive to meet. The positive results from choosing to use an effective CRM make it worth your while to change your work lifestyle.  

Accomplish More

The benefits of a personal healthier lifestyle may be having more energy, feeling more confident, and accomplishing goals that have felt distant. Likewise, for businesses, process and habit improvements offer benefits such as boosting productivity, increasing communication with clients, and crushing sales goals. Implementing a CRM helps you work more effectively as a team while adding productivity time back to your schedule. If CRM data is captured timely and correctly, it takes significantly less time to “research” what the latest communications and outcomes were with clients.

Think of employee-client interactions and the information that is gathered as a firm resource. Business resources are meant to be shared efficiently, and that information should be available when others need it. Furthermore, new information is constantly coming in and a CRM tool provides your teams a platform to document and share this information, keeping everyone informed.

Use the Technology at your Fingertips

As new information comes in from various sources, real-time data is crucial. This is achievable with the mobile capabilities of a strong CRM. Therefore, documenting information after each engagement brings consistency and a positive habit. With a firm-wide CRM, you can stay on top of your communications and proactively reach out to clients.

Additionally, as there are web-based apps to track exercise stats, sleep habits, and food intake, there are also apps that streamline business matters. All data from these apps, such as email, can be incorporated and captured into your firm CRM. While technology can help guide us, we are ultimately responsible for holding ourselves accountable for the improvements. 

Use Accountability to Create Consistency 

Just like having an accountability partner in an exercise or health program, employees should be accountable for keeping their colleagues informed. When we have dated action items as a CRM may show, the transparency should drive employees to stay on top of their tasks. However, there needs to be support and enforcement from all levels of leadership to make sure this happens. Consistency is crucial to success.

Get Over the Hurdle

According to the 40^th Annual Deltek Clarity Architecture Engineering Industry Study, only 14% of firms planned to invest in marketing intel and CRM systems. Is your firm part of that 14%? CRMs have advanced greatly, and the capabilities of an effective CRM support and encourage accountability, teamwork, outreach, and relationships. After some time, your firm will not remember business without an efficient tool like a CRM. These positive habits will stick with the firm for years to come, just like a lifestyle change for a healthier you.

When employees seek reimbursement for employee-paid expenses, chances are good that far too much time is spent looking for receipts. Often, there is also the question of limits, processes, and details around submitting an expense report. Wouldn’t it be great if there was a software that could manage employee expenses with a seamless process, helping you navigate expenses like a pro? Fear not, as such automation is possible with SAP Concur. Even more, SAP Concur integrates with Deltek Vision and Vantagepoint through the Blackbox Connector to simplify your expense reporting processes.

With SAP Concur, you can see all expense data in one place, offering the big financial picture while making the process easier for your employees. Yes, it can be a win-win for all. Let us look at some of the advantages an automated and integrated expense management tool can offer.  

Makes the Process Easier for Users

While submitting an expense report can be a very frustrating task, it is a necessary business process that cannot be overlooked or eliminated. Usually, it does take administrative or overhead time for some often-extensive searching. Fortunately, SAP Concur can give employees an easier method of submitting expenses on a routine basis with the following features: 

• Mobile Tools – Users have full access to expense report functions via a mobile device, allowing employees to submit, review, and approve on the go. Having full expense functions on a mobile device makes submitting expenses quick and easy. There is no more waiting until you are back at your desk to complete expense tasks.
• Receipt Capture – SAP Concur removes the need for a scanner, and never having to use a scanner to upload receipts one by one is priceless. Simply snap a picture of a receipt using your mobile phone camera and start a report from your mobile device, saving processing time.
• E-Receipts – Transaction data from airlines, hotels, restaurants, and car companies can be automatically captured to create accurate, detailed expense reports. Receipts can be sent directly to your SAP Concur profile, allowing you to quickly add the expense details without having to organize receipts. As soon as the receipt is emailed, it appears on the home expense screen.
• Credit Card Feeds – Your corporate or travel card transactions are directly fed into SAP Concur for expense processing. This functionality is marvelous; firms no longer need to manually import charges into an ERP or expense program for users to expense or for reconciliation. When a charge is made, the bank sends the transaction to SAP Concur. From there, users will see it on their home expense screen, and it is ready for expensing.

As you can see, the expense management process can be more efficient for employees, allowing them to focus their efforts on earning new business, serving the client, or working on current business. With an easier process, employees can submit their information timelier, and accounting can invoice clients sooner on billable expenses, helping to shorten the invoicing cycle.

Even Accounting Thinks This is Snazzy

Accounting teams are often the ones tracking down the missing details or having to reject submissions for details that were overlooked. By automating expense management and integrating it with your accounting system, SAP Concur can be implemented with workflows, ultimately helping everything flow more smoothly. Here are some of the features that accounting teams can look forward to:

• Automated Travel Policy – Workflows can be set to warn or stop expenses from being submitted based on your company’s expense/travel policy. Using the audit rules takes the guess work out of policies. Workflows allow the expense audit/approval process to move quickly and efficiently. Auditors and approvers do not need to spend hours verifying every policy detail; most can be set up as a rule and not allowed.
• Reporting – SAP Concur offers simple spend monitoring, schedule reports, and customizable reporting. The software offers out-of-the-box reporting, which is quick and easy to use. Reports can also be downloaded in different formats – Excel, Word, PDF. If the report needed is not available, it can typically be created and saved for future use.
• Integration – A comprehensive financial picture and reliable reporting can be gained by connecting to your enterprise resource planning system (ERP), Deltek Vision/Vantagepoint. Integrating SAP Concur with Deltek Vision/Vantagepoint allows a constant and consistent flow of financial data. New or changed employees and projects can be pushed into SAP Concur through an automated feed. Also, expense reports that are approved/processed in SAP Concur will be fed into Deltek Vision/Vantagepoint nightly and be ready for posting. So, no more need for double entry at many levels.

Wins All Around

As you can see from the highlighted features, SAP Concur can eliminate many pain points that come with expense reporting. The right expense management software creates a smoother process for firms, which benefits the employees, supervisors, and accounting team alike. We can all agree that any process that can be automated and ultimately improve a business should be given consideration. Everyone will be pleased with timely expense reimbursement so start managing your expenses like a pro with SAP Concur.

If you’re an HR or recruiting professional, you’re probably tired and maybe completely annoyed with the overly used and abused term… “war for talent.” Today, we will bury that term deep into a grave with no headstone. Why do you say? Simply, because there isn’t a “war” to win. Instead, let’s think about recruiting like dating and the desire to attract the perfect fit. These days, many people meet their potential mates via relationship sites. Therefore, when a person is looking to find the right match for life, he or she goes to a source of available quality candidates. Shouldn’t a firm look for the best employee to meet its needs using a similar system? So, how does a firm go about finding the right mates for its business purposes?

Utilize Internal Resources to Attract Talent

We’ve all been there - single with a group of friends who want to help us find our soulmate. They always have someone in mind who is the “right” person to match with you, and they know you really well. All that has to happen is the introduction and finding commonality, and bam, you’ve got your fit.

Well, if your role at the firm is to find the right match for business purposes, sometimes the best place to look is internally. You’ll first want to let everyone know what you are looking for so fellow coworkers can be matched with these internal job requisitions. Employees might also know others from outside the firm that are good fits as well. Did you know that studies suggest that new hires sourced from internal referrals lead to reduced time to hire, reduced cost per hire, improved quality of hire and reduced turnover rates?

When internally advertising a new job requisition, here are some items to consider:

• Can your staff easily access this information?
• Are there incentives for employees to recommend your firm to their friends/acquaintances?
• Are these new job requisitions advertised in a way to attract existing employees looking for internal change?

Use Your Website to Evaluate New Talent

Using your company website for matchmaking? That’s a bit creepy if you think about it. But there are people using TV shows to find their potential mates so not too much of a stretch, huh? In a world of fast-moving internet connections, why should firms miss out on “speed dating” for their new job requisitions? Firms want to quickly separate those who may potentially be good fits from those who are absolutely not worth pursuing any further.

Let’s focus on the careers section of your website. Here’s the shocker, and I genuinely ask you to visit with your webmaster to ask what percentage of your website traffic is driven by the careers section. You’d be surprised that up to 50% of your traffic goes to your career page if you’re a professional services firm.  

With that said, your careers section should not be controlled by your on-staff or contract website guru. As the HR or recruiting person at your firm, you want the control to create and update your job requisitions as needed and when needed. You must have a simple format that is easy for potential matches to input the required information. Additionally, you need to be able to track the analytics of this page to know how many are reviewing the job requisition postings and how many of those convert to applying for the advertised open positions. Above all, with these job applications accessible on your website, you should easily be able to evaluate who may jive with firm culture and who is definitely a no-go.

Using Social Media to Connect with New Individuals

“Hey, I’m single and #ready to mingle!” Or better yet, “I’ve never met you before, so let me slide into your DMs.” Believe it or not, this works great for finding a potential romantic mate and for generating interest in your new job requisition. The power of social media is amazing for so many reasons.

First connections see your post, then they share or like your post, and then their friends see and like the post, and from there…it continues to grow. Better yet, your firm probably uses several social media platforms on a daily basis. What better way to attract new talent than harnessing the power of social media? Additionally, social media allows your firm to add personality just like it does for an individual looking for a date or a mate. When using social media, you can make your messaging fun and personify your firm. Just think about the hashtags and who you might want to @ to bring more attention to your job requisition. Once you grab the attention of a perspective candidate, you’ll likely get them to apply.

Stand out Above the Competition on the Web

If you’re tired of being single, you’re likely trying everything you can to attract and find the right mate. This means you’re likely using multiple dating apps and websites. Even more, you are probably using the best photo you can find of yourself for your profile. You want to stand out, right?

Yep, there’s a connection here too with finding the right person for your new job requisition. First off, you probably want to post it to as many job boards as possible. Sure, this takes time, but the more the better, and having the right tools can make cross-posting a new job requisition across multiple job boards simple. It even helps ensure the posting is consistent across all listings. Most importantly, you want your job requisition to stand out among the crowd. Make sure to use exciting job descriptions that emphasize the benefits of working for your firm over the competition. Lastly, you want potential candidates to be able to easily apply for your open position.

Quit Playing Games and Get Serious

Just like dating unimpressive potential suitors, interviewing underqualified or less than desirable talent can be frustrating. Technology has changed how people find dates and potential mates. Similarly, firms have access to better hiring management platforms. For many, the concept of an applicant tracking system (ATS) is nothing new, but people are still unaware of the benefits and the time-saving capabilities that these platforms offer. It is time to get serious about attracting and hiring the best talent for your firm.

What do you think is the most widespread office tool used amongst your peers and coworkers? If you answered email, you are correct! Employees use email throughout the day to communicate with coworkers, clients, vendors, and the list continues. In fact, a study by McKinsey found that employees spend 28% of their workweek managing their email, the equivalent of 11 hours if we assume that an employee works 40 hours a week. So, how can we help employees more effectively manage their email?

Email Management Pitfalls

Let’s start where most people do when they read and write an email - the subject line. The fact is, there is not a global standard to email subject lines, and most companies don’t establish predetermined subject lines either. As a result, searching for a specific email about a certain topic wastes a lot of time especially if the email is never found leaving some to wonder if the email ever actually existed.

For some savvy email users, they have learned to create a folder system to improve their email organization. According to a study by Microsoft Research, 30% of email users create a folder structure to organize email. However, ironically, 90% of those that create folder structures don’t actually use them.

Here, we just discovered two email mismanagement issues, but if you want to dig deeper, there are many more. There are other simple things like not using reply all so that everyone on the email chain has access to the communications and decisions made based on the email content. Also, not using convenience features such as setting reminders to follow-up or complete an assigned action item. All these examples are things that can be improved, but how does a business get everyone on board with practicing better email management?  

Put the Right Email Management Solution in Place

Email tools such as Gmail and Outlook contain intuitive features and functions that allow users to improve their email management. However, these tools by themselves are not enough to be able to improve firm-wide email management. While these email tools are great for facilitating communication especially for person to person, where they fall short is when emails contain specific details and information about a project that requires multiple people from multiple departments to know about changes and statuses as they happen.

An effective email management solution will have the ability to store uncategorized emails with important information in a database that makes these emails more searchable allowing employees to find the information they need, when they need it, with only a few clicks. Additionally, the emails should be in one centralized location for all relevant staff to be able to access and obtain the pertinent information. An effective email management solution integrates your firm’s email platform tool with the firm’s ERP solution to ensure all data is stored in one place.

Unravel the Email Management Mess

There’s a lot of confusion about email management solutions versus email tools. In layman’s terms, email tools are what you use to create and respond to emails. On the other hand, email management solutions allow you to quickly categorize an email from your email tool that will then add the email to a general database that lets others access the information. Furthermore, email management is more than an individual process and requires an email management system in conjunction with FIRM-WIDE established processes to ensure proper email management success.

Most importantly, email management solutions can change the culture of your company and open up the ways we communicate. They help eliminate inadvertent gatekeepers of information and ensure everyone within your firm has the information needed for client satisfaction. Lastly, they create time savings for your firm by providing easy access to the information your teams need to deliver a great client experience.

Leadership teams and firm owners have countless business elements to focus on and decisions to make. Some decisions are no-brainers, others are hard, and some just need to wait for the “right time.” There are often firm improvements pitched for consideration that may not make it to the priority list, or that are labeled as a luxury rather than a need. The word “value” can often determine where an initiative may fall on that labeling scale. One initiative that is proving to be a need is moving your firm’s ERP solution like Deltek Vantagepoint or Vision to the cloud. Now is the time, and it should be an easy decision. Let us identify some of the many advantages of moving your ERP solution to the cloud.

Make it Easy for Your Teams

Professional services firms have data… lots of data. Much of this data is centered around your people and projects and should be safely stored and easily accessible. With a device and an internet connection, teams can securely access their solution from anywhere. This allows for great flexibility with office, remote, and field team members. The cloud is not only flexible with location, but it is also flexible with firm size. Growth is a leading driver for many firms, and it is important that systems put in place now allow for scaling up when the time is right. The cloud offering makes it easy for teams to get their work done, providing value for the firm.

Reduce IT Burdens

Another benefit the cloud offers is removing the burden on your IT team, whether internal or external. On-premise hardware requires system maintenance and server upgrades which take time and money. Moving to the cloud, IT resources can be reallocated, and your firm will have confidence knowing that your ERP system is running on enhanced security, using updated hardware and software, and requiring zero maintenance from your IT team. You can also rest assured that a disaster recovery plan has been established and is ready to be deployed, if needed. The value of the cloud ultimately improves firm efficiency because you can now focus on what you do best, providing value to your own clients.

Fixed Costs vs Unexpected Costs

Planning for and managing expenses is a significant part of a firm’s financial health. Opting for a subscription-based fee for cloud services, firms can have confidence in budgeting a fixed cost. Otherwise, a best-guess amount would be budgeted for on-premise hardware needs. Another factor that should be considered is potential downtime. On average, downtime with a traditional IT system can be four times longer than the cloud alternative. Unexpected expenses and downtime can put an unfortunate burden on a firm. Choosing to be in the cloud ensures value with increasing reliability and reducing operating expenses.

Everyone is Invited to the Cloud

Small and large businesses alike have the same access to the cloud. The cloud can give businesses a competitive edge as they use the latest ERP solution like Deltek Vantagepoint for project management, financial management, and other streamlined processes. With proven tools accessed easily from the cloud, project managers, accounting teams, marketing groups, and executives can stay integrated and informed, no matter the firm size. The cloud does not discriminate on who gets value.

Continuity is a Necessity

Now is the time to make the move. Firms should be proactive in protecting their valuable data and seamlessly move it to a safe place. Do not wait until something goes amiss with your traditional IT system. Because cloud solutions are reached via the internet, users have greater flexibility with computer upgrades and mobile devices, too. The cloud is the leading choice for data storage because it is secure, reliable, and always available. With all these benefits, it should be an easy decision that NOW is the time to move to the cloud.

While many consider satisfied clients to be the most important factor for a business to be successful, they often overlook the significant contribution that satisfied employees make to the bottom line. Employees need to feel that they are not only a part of the process but see their efforts result in positive results. If employees are left in the dark regarding firm strategies and outcomes, they are more likely to just go through the motions in their jobs rather than be engaged. The best way to make sure your staff is engaged and therefore motivated towards firm success is to set goals. Let’s see what this entails.

Set Clear Expectations

If employees know what they are expected to achieve in their roles, they will be more inclined to work hard. When you clearly state goals and explain the strategic direction your team will be taking, you provide needed guidance which forms a connection. The individual employee goals established should be aligned with the overall firm goals whether short-term or long-term. Short-term goals work particularly well as the results can be more quickly seen by both employees and managers and provide a way to offer more continuous feedback ensuring employee engagement.

Stay SMART

In identifying particular objectives, it is best to be SMART about them. The guidelines for setting goals should be specific, measurable, attainable, relevant and time bound. A specific goal should address what is to be accomplished and what resources are involved. A measurable goal looks at when it will be accomplished while achievable focuses on how realistic the goal is. A relevant goal decides if it is timed correctly and if it meets a firm’s current needs. Finally, time bound establishes when the goal should be met. Goal milestones should be set to hold employees and teams accountable, and there should be a way to track the goals using a talent management system like Deltek Talent.

Recognize Employee Impact

Employees want to see how their contributions impact their team and their firm overall, and it is easy to become disillusioned when they cannot see the end result of their actions. With a tracking system in place, managers can show employees what they have accomplished, and employees can understand how their meeting of goals benefits the company at present and down the line. When you recognize the efforts of employees, they feel like they are part of firm success and will be motivated to continue these efforts.

Put a Goal System in Place

Employee engagement is necessary for the success of your firm and setting of goals is the best pathway to ensure such engagement. This way, employees will be informed of their expectations and given an opportunity to show what they can accomplish. Tracking these goals with a talent management system like Deltek Talent will keep employee goals aligned with firm goals and provide a way for employees to see their contributions to firm growth. Put a goal system in place today.

In this digital age, project information management is crucial to efficiently maintain firm documentation. With projects that may have a duration of five or 10+ years, project files are plentiful, from large drawing files to Word documents and email correspondence. The organization of those files can be challenging for firms of any size. Therefore, established document management practices are necessary to keep projects running smoothly. So, let’s see what a great project information management (PIM) system would look like.

Challenges to Project Information Management

In order to ensure the setup of a great PIM system, let’s first evaluate the project information management challenges faced by firms:

No Two Projects are Alike - Projects are unique. They can be similar, but there will be at least one detail that sets each one apart. Firms need to create and save project files that contain the specific project details for the benefit of all team members and others in the firm that may need to reference a document, such as a contract or correspondence. The numerous drafts and revisions as a project progresses are important and should be saved in one place as well.

Many Hands on a Project - Team size can vary from a small few to over 50. No matter how much time team members spend on a project, they need access to the files that are applicable to their work and their hours should be recorded on a timesheet. It is also no secret that employees come, and employees go, so team members get added and others get shifted. If team members change, how can the project seamlessly be handed off with no interruption in service to the client without proper documentation in an accessible place?

Information Overload can be Overwhelming - We are all familiar with the yellow folders that you can sift through on the network as you hopelessly search for that one email from the client with a very particular request from three months ago. It is somewhere in there amongst the other documents - contracts, correspondence, drawings, scope of work, photos, reports, supporting data, deliverables, etc. While firms do have various ways to save their files, they are usually not saved in one cohesive location. Furthermore, varying naming conventions also create problems regarding files since not all team members have the same naming logic.

Overcoming Documentation Difficulties

Teams can better use their time executing a project rather than searching for the latest version of a file. So, it makes sense that all relevant project documentation should be easily accessible somehow. Now, what document management practices should be set up by firms to ensure all team members have the correct tools in their toolboxes?

Proactively Manage Emails – Email is a universal form of communication in project-centric businesses. It is communication, but it also can be considered important documentation. Therefore, email can be leveraged to improve productivity, and it should be managed in a secure central location with your project information.

Inclusion of all Project Documents – Project drawings, reports, deliverables, and any documents related to the project should be saved in one location. This includes contracts and change orders as well. Having all information in one place improves efficiency and can ultimately keep projects on track.

Tagging for Searchability - Tagging documents with the correct information allows a system’s search feature to retrieve related documents quickly. As a result, this saves you valuable time and allows you to easily find the document you need to continue your work.

Mobility is a Possibility – Project information management needs to happen from anywhere – office, home, or on site. Be certain that your teams can access the data they need no matter where they are. This is a vital component to a great document management system.

Auditability – Just like accounting data, your project documentation should be auditable as well. Allowing tracking helps keep the data safe and always available.

Investing in a Great Project Information Management System

A quality project information management system is a wise investment for the future of your firm. Having best practices in place regarding accurate and easily accessible project information ensures project data is an asset to the firm, rather than a liability. Even more, a well-planned system can boost team communication and collaboration as well as project efficiency, bringing your team to the next level of excellence.

For years, annual performance reviews have been the standard way to evaluate employees. Usually, these evaluations take place at approximately the same time each year. They often discuss issues from the distant past then try to address future goals which are not brought up again until the following annual review. This dated process is static and useless when motivating and engaging staff. With the competitive talent market in the project-based world, firms need to actively nurture and develop their staff using continuous performance management. Here are some key components of a continuous performance management program.

More Than Just a Check-In

Continuous performance management involves more than just an occasional manager “check-in” with employees. It goes much further by incorporating input from other team members such as project leaders, human resources and other co-workers. With continuous feedback, employees can be kept abreast of how project milestones are being met while also examining outcomes that don’t go exactly the anticipated way. Furthermore, using technology, these frequent conversations between team members become an easy occurrence.

Goal Management that Flows

Another part of continuous performance management entails the fluid management of employee goals. Hiccups and successes should not be stagnant but should be evaluated as they occur during an employee’s tenure at your firm. Growth occurs constantly and employees meet their goals in various time increments so managing these goals should be just as fluid. This adaptable management of goals benefits the firm since project requirements change as well. Therefore, goals should be altered as needed rather than absolutely set in stone.

Clear Development Plans

Continuous performance management also incorporates career development plans for employees. From getting new hires productive at onboarding to upskilling or reskilling them several years down the road, development plans should be authentic and intentional. When employees have the opportunity to drive their careers, they become more engaged with their firms. As a result, this engagement leads to more productive projects which will benefit the firm in the end.

Transform Your Performance Management Process

Based on a SHRM/Globoforce Survey, a whopping 89% of HR leaders agreed that continuous feedback had a positive impact on their businesses. However, a Gallup study showed that only 19% of millennials surveyed said they got routine feedback with only 17% revealing that it was meaningful. The project-based workforce of the present and future wants authenticity and autonomy from its employer. Yet, the same workforce desires a way to showcase its skills and advance. Continuous Performance Management offers firms the ability to fully utilize the best talent, adapt to changing needs and ensure they grow with the firm.