Full Sail Partners Blog | ERP

Posts about ERP:

Clean Your Dirty Data and Improve Data Integrity

Posted by Sarah Gonnella on April 10, 2025

04-10 Clean Your Dirty Data and Improve Data Integrity_Banner

You can smell it in the air—spring is here. And while most people are reaching for dusters and donation boxes, we’re over here thinking about a different kind of mess: your data. Yep, we’re talking about those outdated contact records, confusing project statuses, and duplicate entries multiplying like rabbits in your ERP system. 🐇

We get it. Data management isn’t the most glamorous task. But it is one of the most important—because clean data powers accurate reporting, better decisions, and ultimately, a more profitable firm.

Let’s dig into why data gets dirty (no judgment here), and more importantly, what your team can do to clean it up—and keep it clean.

Why Data Gets Dirty (Even When You're Trying Your Best)

Your firm isn’t doing anything wrong—data just naturally decays over time. People change jobs. Projects wrap up. Opportunities stall out. And if you’re using a system like Deltek Vantagepoint, where multiple team members can enter or edit data, those inconsistencies can stack up fast.

Some common culprits:

  • Contacts that left the company three years ago (but you’re still emailing them… awkward)
  • Projects marked “active” that haven’t had billable time since 2022
  • Custom fields created with good intentions but never used consistently
  • Multiple definitions of statuses like “inactive,” “on hold,” or “archived” floating around your team like urban legends

Sound familiar? Yeah, we thought so. Let’s fix it. 🔧

Step 1: Define Decision Points 🔍

Before you start cleaning, take a minute to figure out what needs attention and how you’ll make decisions. Otherwise, you’ll waste time spinning your wheels—or worse, accidentally delete important info.

Start by identifying the fields you want to review. Let’s take project records, for example. You might want to evaluate:

  • Project Status
  • Last billed date
  • Assigned project manager
  • Client contact information

Ask yourself:

  • What makes a project “dormant” vs. “inactive”?
  • Should we dormant projects that haven’t had activity in over 12 months?
  • What criteria can we search by to build a clean-up list?

Example: Run a search for all active projects that haven’t had time billed in the past 90 days. That’ll give you a short list of projects to investigate. Maybe some need to be marked as inactive or maybe even dormant. Maybe others are still technically open but should’ve been closed out months ago. Whatever the case, narrowing the list makes it manageable.

Step 2: Standardize Everything ✏️

Inconsistent data doesn’t just look messy—it creates reporting nightmares. Imagine running a report on “Dormant Projects,” but half the team labeled them as “Inactive.” That data’s not helpful—it’s confusing.

So, this is your opportunity to:

  • Clean up dropdown options that aren’t in use
  • Create a shared glossary of field definitions
  • Use tooltips in Vantagepoint to help users enter data correctly

💡 Pro Tip: Review custom fields and user-defined labels. If something hasn’t been used in a year—or if it’s being used inconsistently—either standardize it or remove it.

Also, talk to your teams. Ask them how they actually use the system. Sometimes the data structure doesn’t match real-world workflows, and that’s where inconsistencies creep in.

Step 3: Automate Where You Can 🤖

Once the clean-up is done, set up some automation to help keep things tidy moving forward. In Deltek Vantagepoint, that could mean:

  • Workflows that trigger an alert when a project hasn’t been updated in 6 months
  • Dashboards that highlight missing key fields like contact phone numbers or opportunity stage
  • Scheduled reports that flag records needing review—like unassigned project managers or expired client emails

Example: Let’s say you want project managers to review project statuses quarterly. Create a workflow that sends a reminder on the first of each quarter to check and update their projects. Boom—ongoing accountability without manual chasing.

Step 4: Assign a Cleanup Crew 🧽

Let’s be honest—if everyone owns data integrity, no one really owns it. Designate specific people or roles to be your data gatekeepers. This doesn’t mean they do all the work, but they’re the ones ensuring standards are followed and reviews are happening.

Ideas for building a data integrity plan:

  • Assign a Data Champion for each department (Marketing, Accounting, Project Management)
  • Create a monthly or quarterly data audit checklist
  • Host a “Data Day” once a quarter—throw in some snacks and make it a team effort 🍩

And yes, this might mean investing time and people up front, but the payoff is massive: more trust in your data, faster reporting, and less stress when leadership asks for a metric yesterday.

Bonus Tip: Start with What Hurts the Most 😣

You don’t have to fix everything at once. Start with the areas that cause the most frustration:

  • Is your CRM full of dead contacts? Start there.
  • Struggling to run accurate pipeline reports? Review opportunity stages.
  • Marketing getting bouncebacks from email blasts? Clean up email addresses.

Small wins lead to momentum—and momentum leads to lasting change.

Final Thoughts: Clean Data = Clear Decisions

If your data is a hot mess, you're not alone—but you can do something about it. By defining clear decision points, setting standards, automating what you can, and assigning real people to own the process, you’ll give your ERP system a much-needed refresh.

And hey, if your team needs help figuring out where to start or how to set up those automations in Deltek Vantagepoint—we’ve got your back.

📩 Let’s clean up that hot mess together. Contact us to schedule a data integrity consult with one of our friendly experts.

Because nothing feels better than a database that’s as fresh and clean as your spring wardrobe. ✨

8 Reasons an ERP System Implementation Succeeds

Posted by Rana Blair on February 20, 2025

02-19 8 Reasons an ERP System Implementation Succeeds - Banner

Implementing an ERP system is no small feat. It takes strategic planning, collaboration, and a commitment to long-term success. But here’s the good news: firms that get it right share several common traits. These winning strategies focus on gathering and sharing information, keeping users engaged, and continuously improving the system post-go-live.

So, what sets successful ERP implementations apart from the rest? Let’s dive in!

1. Define Objectives and Prioritize Requirements

The foundation of a successful ERP implementation starts with a crystal-clear understanding of your firm’s objectives. Companies that take the time to define their goals and align them with business needs are more likely to see success down the road. Think of it like building a house—if the blueprint isn’t solid, you’re going to run into major issues later. Prioritize your requirements early and use them as your guiding light through system selection, implementation, and beyond.

Without clear objectives, firms risk implementing a system that doesn't align with their business needs, leading to wasted resources and frustration. Unclear priorities can result in feature overload or neglecting critical functionalities.

Pro tip: Share these goals with stakeholders at all levels to ensure buy-in and alignment throughout the organization.

2. Conduct Thorough Research

Knowledge is power, and when it comes to ERP systems, firms that do their homework make better choices. Beyond evaluating core features and pricing, successful firms dig deeper into long-term scalability, vendor support, and user community strength. Choosing an ERP based on current needs alone can be a costly mistake. The best implementations come from firms that look ahead and ensure the system can grow with them. Firms that skip comprehensive research often find themselves stuck with an ERP that lacks flexibility, resulting in additional costs for upgrades or workarounds later.

What to do: Explore case studies, attend demos, and talk to other firms about their experiences to get a well-rounded view of potential ERP solutions.

3. Manage Change Effectively

Let’s face it—change can be tough. But firms that put people first during an ERP implementation are the ones that thrive. Addressing the human factor with a strong change management strategy is key. This includes training, support, and listening to feedback from users at all stages of adoption. When employees feel supported, they’re more likely to embrace the system rather than resist it.

Ignoring change management can lead to user resistance, low adoption rates, and inefficient workarounds that bypass the system entirely.

Remember: Change management isn’t just a one-time effort; it’s an ongoing process that evolves with your business.

4. Communicate Clearly and Consistently

Nobody likes being left in the dark, especially during a major technology change. Effective communication can make or break your ERP rollout. Successful firms create a structured communication plan that considers different learning styles and provides clear, timely updates. The goal? Keep everyone informed and engaged without overwhelming them.

Poor communication can result in confusion, fear of the new system, and decreased productivity during transition periods.

Insider tip: Leverage a mix of channels such as email updates, training videos, and town hall meetings to reach your audience effectively.

5. Protect and Retain Knowledge

ERP knowledge isn’t something you want walking out the door when employees leave. Firms that succeed in the long run invest in cross-training, documentation, and super-user programs to safeguard their knowledge base. Think of it as an insurance policy against turnover and skill gaps.

Without a knowledge retention strategy, firms risk costly mistakes and inefficiencies due to a lack of system understanding.

Proactive approach: Regularly update your ERP documentation and encourage knowledge sharing across departments to ensure continuity.

6. Encourage Continuous Learning and Innovation

Your ERP system is more than just a tool—it’s an opportunity to innovate. The most successful firms foster a culture of continuous learning, encouraging users to explore new features and processes. Regular engagement with vendor updates, training sessions, and ERP user groups keeps the system fresh and exciting.

Firms that become complacent with their ERP usage often miss opportunities to improve processes and stay competitive.

Keep it fresh: Schedule quarterly lunch-and-learns to explore underutilized features and brainstorm new ways to leverage the ERP.

7. Stay Up-to-Date with System Enhancements

ERP software isn’t static; it evolves just like your business. Firms that stay on top of system updates and enhancements enjoy greater efficiency and fewer frustrations. New features can streamline workflows, boost productivity, and keep your ERP aligned with your business needs.

Neglecting updates can lead to outdated processes and increased security vulnerabilities.

Quick win: Designate an ERP champion to monitor updates and evaluate their impact on your operations.

8. Re-Evaluate and Adapt Business Processes

An ERP system should work for your business, not the other way around. As your firm grows and changes, it’s crucial to periodically review your processes to ensure they still align with the system. Failing to do so can lead to inefficiencies, manual workarounds, and frustration.

If your ERP isn’t keeping up with evolving needs, employees may revert to spreadsheets and other external tools, ultimately defeating the purpose of the system.

Pro tip: Conduct annual ERP health checks with key stakeholders to identify process improvements and areas for optimization.

Get Your ERP Implementation Right the First Time

By following these proven strategies, your firm can ensure that your ERP system continues to deliver value long after the initial implementation. Success isn’t just about hitting the go-live date; it’s about continuously adapting, communicating, and innovating to make the system an integral part of your business operations.

Need a little extra help? Our team at Full Sail Partners specializes in guiding firms through every step of their ERP journey—from planning to optimization. Let’s talk about how we can help your firm sail smoothly through your ERP implementation and beyond!

New call-to-action

The Ultimate Checklist for a Smooth Vision to Vantagepoint Upgrade

Posted by Cate Phillips on January 30, 2025

01-30-25 V to VP Upgrade -  Banner

 

Upgrading from Deltek Vision to Vantagepoint is a big step, and it can feel overwhelming. But fear not! With the right preparation, guidance, and tools, the transition can be smooth and set your firm up for long-term success. At Full Sail Partners, we’ve assisted numerous firms in navigating this process, and we’re here to share our expertise.

This checklist will help your firm prepare for the upgrade, ensuring a seamless transition. Let’s dive into the steps you need to take:

1. Explore Upgrade Resources on Full Sail Partners’ Website

Your first stop should be the Vantagepoint Upgrade Assistance Page on the Full Sail Partners’ website. This page consolidates everything needed, including links to resources from both Deltek and Full Sail Partners. It provides:

  • Guides and best practices for upgrading
  • Links to Deltek resources
  • Exclusive tools and services from Full Sail Partners

In addition to Full Sail Partners' resources, Deltek offers several tools to assist with your upgrade, including the Customer Assistance Program (CAP) and the Vantagepoint Readiness Portal. The CAP provides access to personalized consulting and technical support, while the Readiness Portal contains videos, training modules, and checklists to help firms navigate the upgrade process. Together, these resources ensure you have comprehensive support at every stage.

Navigating these tools will give you a clear understanding of what to expect and where to start.

2. Schedule a Vantagepoint Upgrade Consultation

Requesting a consultation with the Full Sail Partners’ team is an essential step. Consultants can:

  • Assess your firm’s current setup
  • Identify potential challenges or customizations
  • Provide tailored advice and a clear roadmap for the upgrade process

Ready for a consult today? Request a Vantagepoint Consult by clicking here.

3. Get a Personalized Vantagepoint Readiness Report

The next step is to identify the issues before upgrading. Our Vantagepoint Readiness Report identifies things that need to be cleaned-up prior to obtaining your preview environment and upgrade. The cost includes a consultant that will meet with you to review everything and discuss areas of importance. The report gives you a snapshot of your entire database and the items your firm needs to address.

This is the most critical and helpful step. It starts you down the path of knowing what you need to know. This process includes:

  • Reviewing your current database configuration
  • Helping you prepare a preview environment for your new solution
  • Identifying key areas for clean-up and adjustment

This readiness report ensures your firm is set up for success and ready for the next stages.

4. Review System Requirements and Compatibility

Before diving into the upgrade, verify that your hardware, software, and integrations meet the Vantagepoint requirements. The assistance page includes links to Deltek’s technical specifications. Ensure the following:

  • Servers and workstations meet performance requirements
  • Third-party integrations are compatible
  • Current workflows are reviewed to identify custom configurations

5. Cleanse Your Data, Review Processes & Make Desired Changes

Upgrading is the perfect opportunity to declutter your system and review your firm’s processes. The Vantagepoint Readiness Report is the perfect checklist of where to target your efforts. Some common reviews and updates include:

  • Archive old projects
  • Update and validate contact information
  • Standardize data fields for consistency
  • User roles and security settings

Clean data and clear processes will make the transition smoother and your new system more efficient.

6. Backup Your Current Vision System

Creating a full backup of your existing system is critical. A backup ensures you can recover data if any unexpected issues arise. This backup should include:

  • Project records
  • Contact lists
  • Financial data

It’s always better to be safe than sorry!

7. Configure Your Vantagepoint Preview Environment

This step may be handled internally, but many clients may ask for our assistance. Some of those things include technical services, weekly meetings, establishing new processes, training and configuration changes, and programming to automate clean-up. Some firms want to take the lead and only need guidance, while others want a more hands-on approach.

For projects that require more coordination, our firm will assign you a consultant to oversee the project and offer additional resources depending on what is revealed from the Vantagepoint Readiness Report. Should we need any additional custom scripts, that would be handled by one of our developers. Firms might also need assistance from one of our IT consultants for any technical items. It is hard to estimate needs since the readiness report helps to outline what is necessary.

8. Test the System in a Sandbox Environment

Before going live, testing is essential. A sandbox environment allows you to:

  • Simulate daily workflows
  • Run key processes, like project setups and reporting
  • Identify and resolve issues

Involve team members from various departments to get a holistic view of the system’s performance.

9. Train Your Team and Make Adjustments

Your team’s success depends on their understanding of the new system. Full Sail Partners offers comprehensive training resources. To prepare your team:

  • Host training workshops
  • Provide access to user guides and videos
  • Encourage hands-on practice in a sandbox environment

Deltek’s Vantagepoint Readiness Portal is also an excellent resource for team training. It includes interactive modules and videos tailored to various roles, ensuring every team member has the knowledge they need.

10. Make the Shift to Full Production

This step involves moving the preview environment to production. With our Transition Copy Scripts, firms can capture many of the changes in the preview environment and move them to production which eliminates having to redo things. The scripts can be run as many times as you would like at no additional charge.

During the Deltek Vantagepoint transition, firms can save time by capturing the changes made in the test environment. During the Vision upgrade, the upgrade scripts to Deltek Vantagepoint will bring over all of your data and custom fields. However, the field order is not retained, and screen design properties, saved searches, reports, and dashboard/dashparts will reset.

Using Full Sail Partners’ Transition Copy Scripts allows firms to retain their changes and eliminates redundancy and rework between each test upgrade and your final production environment. The execution of the scripts can be customized and/or run independently of each other.

11. Execute the Upgrade with Expert Support

When it’s time to go live, rely on experienced professionals to guide you. The Full Sail Partners’ team provides support to:

  • Troubleshoot issues
  • Minimize disruption
  • Ensure a smooth transition

Key considerations include:

  • Scheduling the upgrade during off-peak times
  • Having IT and consulting support on standby
  • Communicating a clear “go-live” plan to all users
  • Using the Deltek Vantagepoint Readiness Portal to confirm upgrade dates provided by Deltek - This portal includes the specific timeline for your firm’s upgrade and ensures that everyone involved is aware of the schedule

12. Follow Post-Upgrade Best Practices

Your upgrade doesn’t end at go-live. Post-upgrade optimization ensures you’re getting the most out of Vantagepoint. Post-upgrade steps include:

  • Monitoring system usage and performance
  • Scheduling follow-up training sessions
  • Staying informed about updates and new features

Scheduling regular check-ins to review system performance and address any user feedback is essential.

See All Vantagepoint Upgrade Resources in Mini-Demo

Upgrading to Vantagepoint is an exciting opportunity to enhance your firm’s operations. To explore all the resources available, including how to access the Vantagepoint Readiness Portal, watch my mini-demo. In it, you’ll find step-by-step guidance and practical tips to ensure your upgrade process is as smooth and stress-free as possible. Click the image below to watch today!

Why Your SMB Firm Should Consider Taking Your ERP to the Cloud

Posted by Gina Stamper on August 29, 2024

08-29-24 DVP Why Your SMB Firm Should Consider Taking Your ERP to the Cloud - Banner

Gartner corroborates that 85% of organizations will go for a cloud-first approach by 2025. Is your professional services firm in this 85%? If not, what’s holding you back? And what does it mean to have a ‘cloud-first approach’? A ‘cloud-first approach’ means information is loaded, stored, and accessible from the internet. If your firm hasn’t evaluated taking your ERP (Enterprise Resource Planning) system to the cloud, here are 5 key things to consider:

1. Easy Access:

With a cloud-based ERP system, your team can access essential project data from any location, at any time. This real-time accessibility allows for seamless collaboration, ensuring everyone is working with the most up-to-date information, no matter where they are. By eliminating the need for physical proximity, the cloud enables faster decision-making and more responsive project management.

2. Affordability:

Moving your ERP system to the cloud eliminates the need for costly upfront investments in hardware. Instead of paying for servers and infrastructure, your professional services firm benefits from reduced IT maintenance costs, as the cloud provider handles system updates and monitoring. This pay-as-you-go model also offers flexibility, allowing your firm to scale its resources as needed without breaking the bank.

3. Fast and Easy Updates:

Cloud-based ERP systems ensure that updates are handled automatically by the provider, meaning your firm always has access to the latest features and improvements. This eliminates the need for time-consuming manual upgrades, keeping your system up to date without disrupting your business operations. Regular updates also ensure better performance and security, keeping your software running smoothly.

4. Security:

Cloud providers offer robust security measures, including encryption, continuous monitoring, and automatic updates to protect your data from cyber threats. Your professional services firm can rely on their expertise to ensure that the latest security patches are applied without delay. With data backed up in multiple locations, you can rest easy knowing that your information is safe and recoverable in case of a disaster.

5. Competing With Larger Firms:

Cloud-based ERP systems level the playing field by providing smaller firms access to the same powerful technology that larger organizations use. The cost savings from reduced hardware and maintenance allow smaller professional services firms to invest more in growth and innovation. Cloud technology also provides the flexibility to scale resources quickly, helping your firm stay competitive in an evolving marketplace.

Ready to Make the Move to the Cloud?

Many professional services firms, small and large alike, are benefiting from taking their ERP to the cloud as it is keeping them competitive, lowering overall operating costs, and allowing their employees to focus on their primary job rather than maintaining an on-premises system.

Deltek Cloud has over 19 thousand SaaS customers that are using 17 different products with more than 1.8 million cloud users in over 50 thousand databases with an uptime of 99.98% in 2023, and those numbers are continuing to grow in 2024. Can your professional services firm afford to ignore the advantages of the cloud? It’s time to put yourself on an even playing field with other organizations regardless of size and resources.

Still Require More Convincing?

Worried about the downtime involved in moving to the cloud? 99.9% of customers are able to make the move from their on-premises system to Deltek’s cloud environment over the weekend ensuring business hours aren’t interrupted.

Worried about data loss? Deltek keeps daily backups in 2 different time zones and a transaction log backup every 15 minutes!

But don’t just take my word for it, here is what one client, Kathy Krol-Ramirez, from Parikh Consultants, had to say:

“Change is hard. Most of us never want to disrupt things that are going smoothly. However, I realized that upgrades and backups could be easier in the cloud and my IT guy was very thankful to not have to handle the program in-house. Now my staff has the latest update with 24/7 access.”

With hackers coming at us from all angles at all hours, why take the risk? Why put your professional services firm's data, and your lifeline, at risk. Can your firm afford 24/7 security and server monitoring? In Deltek’s cloud, there is a dedicated team of security experts that monitor your data 24 hours a day, 7 days a week, 52 weeks a year with security safeguards that typically exceed any on-premise solutions.

One More Compelling Reason to Move to the Cloud

Need one more compelling reason to move to Deltek’s cloud? Vantagepoint! While being in the cloud is not required to move to Vantagepoint, it does offer many conveniences during your upgrade process. This includes a Vantagepoint preview environment using your professional services firm’s data that is not only created by the Deltek Cloud Operations team but is managed and maintained by them. Which means no need to invest in additional hardware or time to manage and maintain it.

Don’t wait and continue to fall behind the curve and jeopardize your firm's success. Reach out to your account manager today to find out if Deltek’s cloud makes sense for your professional services firm.

Red Flags There’s an Accounting Problem

Posted by Jenny Labranche on August 08, 2024
08-08-24 DVP Red Flags Theres an Accounting Problem - Banner

Why are the month-end financials so vital to professional service firms? Why does the finance team have deadlines? Understanding the importance of accurate and timely financial reports across all roles in a professional service firm is vital to the organization's health. Let us understand the “what” behind the “why” of the deadlines imposed on us by our friendly finance and accounting professionals. Finance and accounting professionals are often the rule enforcers, the data junkies, and the last group of people we want to disrupt because their head might just pop off their necks. I know, because I was once in that hot seat, constantly “encouraged” to produce accurate reports and metrics, and close the books as soon as possible. Forget about taking a vacation during the first two weeks of the month. Anyone else with me?

So, before we dive into the tools available for our finance friends, I hope that non-finance team members will take a few minutes to read this article and have a better understanding of why monthly financials are so vital to everyone in an organization.  

We plan our lives; we plan our projects but how do we measure that success? It all comes down to the actuals. The actual results of our planning and hard work in every aspect of our lives are how we determine what decisions we are going to make in the future. Logically, the actual financial results of a firm will help drive future decisions, right? So, the next time your finance and accounting friends ask you to submit your timesheet, submit your expense report, review a subconsultant invoice for your project, and review a client invoice for submittal know that they are doing their part to prepare the data necessary for accurate and timely reporting for EVERYONE in the firm. The data gathered and reported on for that financial period may impact your future as well.  

Let us work together to find a better solution to close those books faster, provide better project metrics, and help the firm make quick and accurate decisions.  

Now, moving on to some tips and tricks for our finance friends to help them leverage the most of their Deltek Vantagepoint system. Part of the monthly close process is to ensure that one can document and justify the balances on the financial reports. If your process involves ticking and tying to a manual spreadsheet, STOP! Deltek has tools that can help you!  

To assist accounting departments at professional services firms with verifying commonly used balances, Deltek has created some useful tools. There are two such tools in Vantagepoint that accountants can use to monitor activity and know when to raise the red flag to address accounting problems. So, what do these tools look like and how do they benefit accounting?  

Financial Analysis Report

The File Reconciliation Report (Utilities/Analysis/GL Reconciliation/File Reconciliation Report) provides a big picture of the general ledger from the standpoint of the firm’s income statement and balance sheet vs. the supporting sub-ledger reports. Deltek Vantagepoint has implicit entries that happen automatically in transactions based on configurations as well as explicit entries that occur by user entry in the transactions.

For example, when entering an AP (Accounts Payable) voucher, the user selects the expense account (explicit entry) for the voucher but does not select the Accounts Payable account (implicit entry) – the Accounts Payable account is captured in the AP Liability code (which is set Settings/Cash Management/Accounts Payable/Liability Accounts).

The areas covered in the File Reconciliation Report are:

  • YTD Revenue: Accounts (Set in Configuration/Accounting/System Settings) Settings/Accounting/Chart of Accounts/Type) = Office Earnings Report (My Stuff/Reporting/Office Earnings)
  • YTD Reimbursable/Direct Expense: One report that can be used is the Project Detail to total direct and reimbursable expenses.
  • YTD Indirect Expenses: One report that can be used is the Project Detail to total the indirect and expenses.
  • Accounts Receivable: Accounts (Set in Settings/Billing/Accounts Receivable) = Open Accounts Receivable (My Stuff/Reporting/AR Aged)
  • Accounts Payable:  Accounts (Set in Settings/Cash Management/Accounts Payable/Liability Accounts) = Open Vendor Balances (My Stuff/Reporting/Voucher Ledger or Voucher Schedule)
  • Unbilled Revenue: Accounts (Set in Settings/Accounting/Revenue) = Office Earnings Report or Project Earnings Report (My Stuff/Reporting/Office Earnings or Project Earnings)

The reports listed above can be run to verify the balances of the sub-ledger, and the File Reconciliation Report will provide a professional services firm with a quick snapshot to know if there is a problem immediately. It is recommended to review this report as part of month-end processing, although it can be reviewed at any time during the month.

Upon viewing this report for the first time, looking for the differences in AR (Accounts Receivable), AP (Accounts Payable), Revenue, and Unbilled and when the out-of-balance initially began is the first step. There are several reasons an out-of-balance can occur - for example, making a journal entry directly to a GL account that is linked to an AP Liability Code. Once red-flagged by this report, working with a knowledgeable system consultant to determine which entries caused the out-of-balances and learning how to correct them is advisable.

Bank Reconciliation

Another critical month-end activity is reconciling the bank account. Depending on your financial department structure, you could choose to use the Bank Reconciliation tool more frequently than waiting until the month-end. If you do not have systems in place to prevent fraud in your bank accounts, it may be beneficial to review and use this tool weekly or daily. Vantagepoint allows a professional services firm to create ‘Bank Codes’ for every bank account used by the firm. Each ‘Bank Code’ is linked to a single general ledger account number to track and report transactions for the bank code.

The bank reconciliation process allows for the user to ‘clear’ transactions as they ‘clear’ in the bank. The transactions in the bank reconciliation are only those entered via a cash transaction type (Cash Receipt, AP Disbursement, Cash Disbursement, AP Vouchers, AP Payment Processing, or Expense Payment Processing). The reviewer will know if the transaction type is a ‘cash’ transaction type as they will be asked for a ‘bank code.’              

Any transaction entered against a General Ledger account that is linked to a Bank Account code that is not a cash transaction, for example, a journal entry, will not be available in the Bank Reconciliation feature and could cause a difference from the reconciled bank balance to the general ledger account balance if not added to the misc. tab of the bank rec.

When working through the bank reconciliation process each accounting period it is recommended to compare the “reconciled GL balance” on the printout of the bank reconciliation to the balance sheet GL account that is tied to the bank code. The calculations on the bank reconciliation report are:

Beginning Balance (which should agree to the Bank Statement ending balance from the prior month.

  • + Cleared Deposits
  • - Cleared Payments
  • Calculated Balance – this should agree to the Bank Statement ending balance
  • + Uncleared Deposits
  • - Uncleared Payments
  • Reconciled GL Balance – This should agree to the GL account balance on the Trial Balance and Balance Sheet

If the reconciled GL balance does NOT tie to the trial balance, research is needed to find the entries that caused the out-of-balance and correct them.

An out-of-balance between the reconciled GL and balance sheet can happen and can still show that the bank reconciliation ties to what was deposited and paid from the bank. This is because the reconciled GL is a calculated balance of cash transaction types and not a balance from all transactions being entered against the GL account. Internal processes should be set up so that all cash-related transactions are entered via a cash transaction type.

Close Efficiently and Effectively

Accounting departments at professional services firms need to have efficiency in their month-end closings. Having a published monthly close calendar will help the entire organization stay on track with timely reporting both on a financial and project reporting level. With both the File Reconciliation Report and Bank Reconciliation tools offered in Deltek Vantagepoint, accountants can quickly identify red flags in their accounting processes.

For more tips and tricks on how to streamline your financial close reach out to one of our friendly financial consultants. One of the most valuable investments a firm can make is ensuring the entire firm gets the most out of its ERP system. Deltek Vantagepoint provides real-time data to help all members of an organization manage their projects, financials, opportunities, resources, and more. Give yourself a break, it is ok not to know what you do not know; Full Sail Partners is here to help!

CTA Bank Reconciliation

5 Mistakes Made During an ERP Search

Posted by Bryce Crosby on April 04, 2024

04-04-24 ERP Search - Banner

Selecting and implementing an Enterprise Resource Planning (ERP) system is a complex and critical process for any size professional services firm. Those investing in an ERP need to understand it can take significant time and is a decision that will impact your firm for many years if not decades. Here are five common mistakes made during an ERP search and our advice on avoiding them.

#1 Insufficient Needs Assessment

Mistake: Failing to thoroughly understand and document the professional services firm's specific business requirements and needs. It’s important to keep the “end in mind.” What are your long-term goals? How will you know if this project is successful or not? “Easier” isn’t a real goal. Easy is subjective. Business requirements should be Specific, Measurable, Achievable, Relevant, and Time-Bound (SMART GOALS AND OBJECTIVE SETTING).

Consequence: Choosing an ERP system that doesn't align with the organization's unique processes both current and future needs, leading to inefficiencies and potential failed implementations. It is very important to be on the same page across the entire firm. The firm needs to come together as one, and not have fragmented processes for an ERP implementation to be successful.

Our Advice: Make sure that every department (from business development to project tracking to forecasting to billing) has their needs documented. Understand where there are inefficiencies and where you need improvement. What measurable results are you looking for from those improvements?

#2 Lack of Executive Involvement

Mistake: Not having strong executive sponsorship and involvement throughout the entire ERP process. This includes the evaluation process, selection, kick-off, key milestones, and ongoing commitment to improvement. Change Management really starts with the leaders of the company. As we all know, change is not always easy. Having leadership be an advocate and having strong communication downstream will ensure you reach the “end in mind.”

Consequence: Lack of commitment from top management may result in inadequate resources, funding, and overall support for the ERP project, increasing the risk of failure. Executive involvement can ensure that all departments are aligned and that everyone can see the bigger picture.

Our Advice: Ensure C-Suite is involved throughout the evaluation process, so they can be an advocate during the implementation, and they share the strategic vision and benefits this will bring to your professional services firm.

#3 Inadequate Vendor Evaluation

Mistake: Rushing the vendor selection process or not thoroughly evaluating potential ERP vendors. Many vendors can seem similar on the surface. Taking the time to dive into specific differentiators and finding the vendor that is best suited for your needs is important.

Consequence: Choosing a vendor without considering factors such as financial stability, support capabilities, industry expertise, and long-term viability, can lead to problems during implementation and ongoing use.

Our Advice: Make sure to consider your ERP vendor as a long-term partner. Make sure the ERP can grow with your professional services firm and that you have established strong relationships with the organization and consultants that will implement your software. Some questions to ask yourself:

  • Do the vendor and the consultants understand your business?
  • How long has this ERP provider been in business? Is ERP their primary focus?
  • Are there user groups and other references of similar companies?

#4 Overlooking Change Management

Mistake: Underestimating the importance of change management and employee training. This can mean different things to different departments. Some employees or departments may be affected more than others, and it is important to understand the micro level of the impact that any change may have.

Consequence: Resistance from employees, lack of user adoption, and increased likelihood of project delays or failure due to insufficient preparation for the organizational changes associated with ERP implementation. If users do not see the benefits of change, they might look at it as additional or unnecessary work.

Our Advice: Making sure to have executive involvement throughout the evaluation and implementation will help with change management a ton. Consistent reminders of the benefits this will bring both to your professional services firm and to each specific role are critical for the full adoption of a new ERP.

#5 Not Understanding the Time and Resource Commitment

Mistake: Focusing solely on upfront costs and not considering the long-term expenses associated with ERP implementation and maintenance. ERP is not a “one-and-done” investment. Consistent monitoring and evaluation of your internal processes is critical to stay on track with your long-term goals.

Consequence: Unexpected costs, and challenges in maintaining the ERP system over time, impacting the overall return on investment. Depending on how the software is deployed (SaaS vs. On-Premise), there are different ongoing costs to consider.

Our Advice: Have in mind who will be the champions of the implementation. Having a strong Project Coordinator will ensure things go smoothly. Training doesn’t end when you go live. You need to anticipate some ongoing training, periodic refreshing, and of course, new hire training. Think about questions like will there be an internal “power user” to conduct these, or will you be looking to hire consulting for this?

Carefully Tread When Doing the ERP Search

The choice you make for an ERP for your professional services firm is a decision that will greatly affect your firm down the road and must be done thoughtfully. To avoid these common mistakes when searching, organizations should invest time in comprehensive planning, involve key stakeholders, conduct thorough vendor evaluations, prioritize change management, and carefully assess the total cost of ownership throughout the ERP search and implementation process. Need help figuring out which ERP you should use? Let us give you a hand!

New call-to-action

6 Reasons for Project Based Firms to Have an Integrated CRM and ERP

Posted by Amanda Roussel on October 26, 2023

10-27 CRM and ERP Integration - Banner

For many years, project-based firms have utilized multiple technology platforms to track different pieces of crucial information. Perhaps human resources, finance, marketing, and project managers all have been using a separate platform at the same firm. How does information flow? Is it a manual process, are the systems integrated, or does everything stay siloed? There are numerous benefits to housing enterprise resource planning (ERP) and client relationship management (CRM) information in ONE accessible platform. Here in this blog, let’s check out 6 reasons for project-based firms to have an integrated CRM and ERP.

#1 Simplify, Streamline, and Save

We all want to streamline relevant business and project-based matters where we can, right? Having all CRM and ERP data in one platform, the information only needs to be entered once. ONE TIME. The data entry point can vary from browser to app, to Outlook, or to another platform, but it ultimately only gets typed in once. When integrating CRM and ERP, gone are the days of having to search through multitudes of emails to find out who last spoke to the pertinent client to get important details.

Additionally, having ERP and CRM systems together as one may be a cost savings as well. There's no additional hosting, no, or less, integrations to manage, and no additional platform to learn, maintain, and train on. This is a prime example of the concept that "less is more."

#2 Find the Latest Information with Less Noise

Just think of employee-client interactions and the information that is gathered as a firm resource. Business resources, especially for project-based firms, are meant to be shared efficiently, and that information should be available when others need it. Furthermore, new information is constantly coming in and a CRM tool provides your teams a platform to document and share this information, keeping everyone informed. With one clear space to keep this information organized, you can expect fewer logins, fewer emails, and less noise. Moreover, if CRM data is captured timely and correctly, it takes significantly less time to research the latest communications with clients. This activity tracking can help keep pursuits and projects on track.

#3 Increased Collaboration

Roles within a project-based firm sometimes have a defined description, and oftentimes the same information can be significant to different roles within the business. Whether it's key performance indicators (KPIs), pipeline reports, win rates, resume information, or contact lists, having ERP and CRM data in one place promotes collaboration between departments. This is especially true with human resources, finance, and marketing groups. This sharing of data located in one place allows understanding of other areas of the company, thereby creating a healthier collaborative environment firm-wide.

#4 Transparency Allows for Productivity

Executives, managers, leaders, and even staff, in project-based firms, want to know what work may be coming up. While they all may have their specific reasons for this knowledge, they shouldn't have to rely on someone else to distribute the information that they are looking for when they need it for their own purposes. Transparency can keep employees at all levels informed and therefore productive. And why not allow them to see this information on the platform in which they are already working? 

Whether it's timesheets or project records, most employees are in their firm's ERP daily and should be able to quickly access what information they desire in one place. Employees should have the ability to see the big picture as well as drill down to their specific information.

Take for example, that according to the 44th Annual Deltek Clarity A&E Industry Study, win rates were strong among A&E firms, but there was a decline in the number of proposals submitted. Having the visibility of win rates certainly allows for a stronger Go/No-go process, which allows project-based firms to be selective, and effective, in the work they pursue.

#5 Use Accountability to Create Consistency 

With transparency comes accountability. Principals, seller-doers, and business developers with project-based firms should be held accountable for keeping their colleagues informed. Winning work is imperative for project-based firms, and communications and pursuits are firm resources. For this to be successful, however, there needs to be support and enforcement from all levels of leadership. With an integrated CRM and ERP, information about upcoming pursuits or projects flows freely and everyone can be held accountable. Consistency is crucial to success.

#6 Leap Toward Digital Maturity

Another finding in the 44th Deltek Clarity Study is that more than 82% of A&E firms anticipate being “advanced” or "digitally mature” in the next five years. Strategic technological improvements are a big focus for both project management and financial management. Is your project-based firm part of this trend? Having CRM and ERP woven together is certainly a step toward digital maturity.

Now is the Time to Integrate Your CRM and ERP

These six compelling reasons clearly show the value of integrating your CRM and ERP into one system. You’d agree that every project-based firm would benefit from cost savings and increased collaboration firm-wide among other benefits. Is your firm ready to make the move? If so, one of our CRM consultants would be happy to discuss it with you!

 

New call-to-action

How Professional Services Firms Benefit from Multicompany in Deltek Vantagepoint

Posted by Scott Gailhouse on October 12, 2023

10-13-23  Benefits of MultiCompany_Banner rev02

Within Deltek Vantagepoint lies an extremely useful tool that, when enabled and configured, allows a professional services firm to manage multiple companies within a single Deltek Vantagepoint database. However, the benefits of multicompany functionality seem to elude many professional services firms that would gain the most from its capabilities. So, in this blog, let’s delve into this multicompany functionality and discuss why, when, and how firms should use this fantastic feature.

Why Use Deltek Vantagepoint Multicompany?

Basically, the need for a multicompany environment comes down to the ability to track entities with separate tax ID numbers in a single Deltek Vantagepoint database. Some of the scenarios that require multicompany management include:

  • Banking relationships
  • Investments and/or holding company requirements
  • Tax reporting
  • Professional licensing requirements
  • Foreign country reporting requirements

Additionally, the need for intercompany billing can occur when two or more related companies make payments on behalf of the other companies. The most common reason for intercompany billing is the sharing of labor resources between companies that have separate payrolls and/or vendor payments for another related company.

When a professional services firm decides to utilize multicompany functionality, it is recommended that sub-ledgers be enabled to track the due to and due from, and clear intercompany balances. With multicompany enabled, users can use both the Accounts Payable and Accounts Receivable aging reports for intercompany balances.

First Determine the Internal Pricing Structure

Upon implementing multicompany functionality in Deltek Vantagepoint, professional services firms must first determine what internal pricing structure to adopt. The options are:

  • Re-class only - moves the transaction to intercompany Accounts Receivable/Accounts Payable at cost
  • Project Centric - leaves the transaction on the books of the project’s company with some amount of compensation also moving to keep the loaning organization whole
  • Employee Centric - moves the transaction back to the employee’s company with some amount of revenue moving back as well
  • High Accountability – which uses a work breakdown structure (WBS) to manage transactions and point directly to the company that owns the transaction

Keep in mind that there is considerable flexibility within the options above. Different methods can be configured for different transaction types. Also, by order of operation, the distinct options can be overwritten at the individual company level or by the project at the lowest WBS level.

Intercompany billing makes accounting’s job easier regarding multicompany transactions. When transactions are made to projects not in the home company (the company where the transaction is being posted), invoices and vouchers are created through a series of postings that are reflected in the general ledgers (GLs) of the respective companies. These invoices and vouchers also appear on the Accounts Receivable and Accounts Payable aging reports noted above. The Accounts Payable and Accounts Receivable balances can then be cleared by using the standard check processing and cash receipt routines.

More Benefits of Multicompany

Using Deltek Vantagepoint’s multicompany functionality provides another benefit to firms with consolidated reporting. Consolidated reporting allows a view of the performance of all the companies within the database. Consolidated groupings can represent all companies or a cross-section of companies depending on the needs of company leadership. The consolidation process incorporates standard eliminations of configured control accounts and client-defined accounts, such as capital investments in related companies. Consolidations are “memo” entries and are not posted to the GL.

A multicompany database permits each company to maintain a unique GL while still only creating one set of shared GL account numbers. Furthermore, professional services firms can restrict GL account numbers, and other master records can be shared and/or restricted as well. Vendors (managed in the Vantagepoint Firms Hub) can be shared across the enterprise. However, the accounting tab is company-specific for account number and 1099 purposes.

In addition to the benefits mentioned above, the multi-currency application works in tandem with multicompany to allow companies to have a unique functional currency – the currency the company does business in. This is an excellent feature for professional services firms that work internationally. Lastly, the consolidation process can include Generally Accepted Accounting Principles (GAAP) compliant currency translations and gains/losses entries.

Take Advantage of Deltek Vantagepoint Multicompany Functionality

Is the multicompany functionality in Deltek Vantagepoint the right fit for your professional services firm? Don't leave it to guesswork. Schedule a Navigational Analysis with Full Sail Partners today. We'll help you assess your firm's unique needs and guide you in determining if the multicompany feature is the best solution for you. Dive deeper, make informed decisions, and ensure your firm sails smoothly towards success. Contact us now and let's chart the best course for your business!

New Call-to-action

What’s New in Deltek Vantagepoint 6.0

Posted by Evan Creech-Pritchett on June 01, 2023

06-08-23 DVP 6.0 Whats New_Banner

In the ever-evolving landscape of project management software, Deltek Vantagepoint has established itself as a trusted solution for organizations across industries. Now, with the much-anticipated release of version 6.0, Deltek is set to revolutionize the way professional services firms plan, execute, and track their projects. Building upon its solid foundation, Deltek Vantagepoint 6.0 focuses on three key themes: improved visibility, enhanced user experience, and better project planning.

 

With a comprehensive suite of features and enhancements, this latest iteration promises to empower professional services firms with unparalleled insights, streamlined workflows, and a more intuitive interface, ultimately paving the way for project success in the modern era. Here’s an overview of what’s new in Deltek Vantagepoint 6.0.

Contents

Expanded APIs

Deltek has expanded the range of Application Programming Interfaces (APIs) available to users. These new API endpoints not only facilitate the exchange of information but also adhere to the existing validations and restrictions, ensuring data integrity and compliance with security requirements at the application level.

 

Enhanced User Control

Deltek Vantagepoint 6.0 introduces a game-changing feature that enhances user control and flexibility within Connect for Outlook and Connect for Gmail - the ability to customize contact, firm, and project records in the contextual pane. This new functionality allows users to tailor the information displayed in the pane according to their specific needs and preferences.

 

With this customization capability, users can handpick which fields, including user-defined fields, are included for each record type in the contextual pane. Whether it's contact information, firm details, or project specifics, individuals can choose the relevant data elements that they want to have readily available at their fingertips. This level of customization empowers users to optimize their workflows and focus on the specific information that matters most to them.

 

Improved Dashboards

New Predefined Financial Dashpart

Deltek Vantagepoint 6.0 introduces several new and improved features related to dashboards, providing enhanced customization and functionality. Here are some key highlights of the dashboard-related updates:

  • New Columns and Role-Based Security for Employee Dashpart Base: In addition to user-defined fields, several new columns are now available for the employee dashpart base, including City, Country, Firm Name, Hire Date, and more.
  • New Role-Based Security Settings: These settings can now be applied to dashpart bases and their columns, allowing administrators to control access to specific dashparts and columns based on user roles.
  • Find Dashparts Efficiently: The new Quick Find field in the Dashpart Library enables users to search and find available dashparts more efficiently, based on dashpart titles.
  • Memo Dashparts for Notes and Announcements: The new memo dashpart allows users to post notes, reminders, warnings, announcements, URL links, or images directly on a dashboard. Rich text formatting is supported for enhanced customization.
  • Updated AR Comment Column for AR Detail Dashpart Base: AR comments are now displayed at the Invoice grouping level, eliminating the need to expand transaction lines. Users can add AR comments directly from the Invoice group level.
  • Drill-To Indicator for Dashparts: Dashparts associated with another dashpart as a drill-to action now display a drill-to indicator icon in the Dashpart Library, enhancing the user experience and navigation.
  • New Columns for Project Dashpart Base: The project dashpart base now includes additional columns such as Weighted Percent Complete, Total Compensation, Committed Purchase Order Expense Billing, and Committed Purchase Order Expense Cost.
  • Enhanced Filter Selection by Organization: When creating or modifying dashparts with the Account or Account Detail dashpart bases, users can now apply filters by an organization more efficiently. The update allows the selection of parent-level organizations, making it possible to choose all sub-organizations simultaneously.
  • New Predefined Dashparts: Several new predefined dashparts are available for use in dashboards, including Top 10 Clients - Receivables, Top 10 AR by Billing Client with Drill To, Weighted and Estimated Fee by Stage with Drill To, and Pursuits by Probability with Drill To.
  • Updated Predefined Dashboards: Certain predefined dashboards have been updated to display the Employee Utilization This Year dashpart instead of the Utilization dashpart, providing more relevant and up-to-date information.
  • Custom Multipliers for Calculated Fields: Users now have the ability to configure the multiplier field for percentage data types when working with calculated fields in the Dashpart Designer.

 

Draft Invoice Approvals Made Easier

With the appropriate role security access rights, users can access the Supporting Document dialog box and print all supporting documents to a single file with ease. To activate the feature, navigate to Settings » Security » Roles, click the accounting tab, and in the Billing Security: Interactive Billing and Invoice Approvals section select the Allow Changes to Support Documents checkbox.

 

Employee Visibility Increased in Hubs

When accessing a record in Vantagepoint, you can now have increased employee visibility:

  • Orange Outline: If other employees are currently editing their record, their picture icon is highlighted with an orange circle, indicating their active editing status. The picture of the person actively editing the record is always displayed first.
  • Blue Outline: For employees who are viewing the record, their picture icons are outlined in blue.
  • Info Bubble: Clicking on an employee's picture icon opens an info bubble that provides additional details about the employee.
  • Email: By clicking on an employee's email address directly from the form, you can conveniently send an email message to that employee. Vantagepoint seamlessly opens your email application for a smooth communication experience.
  • Microsoft Teams Chat: If you have enabled the Microsoft Teams Chats from Deltek Vantagepoint option in Settings » General » Communications, you can initiate one-on-one chats with team members directly from Vantagepoint. Simply click on the Microsoft Teams Chat option to start a chat conversation.

 

New In-Product Guides

Deltek Vantagepoint 6.0 includes a myriad of new guides to help everyone from the newest user to the most seasoned Vantagepoint veteran. The in-product guides are as follows:

  • What’s New in 6.0
  • Search Dialog Restyling
  • Search Navigation Improvements
  • Resource Management Reporting
  • Invoice History Columns
  • IQ Integration
  • Undock Project Structure

 

Updated Interactive Billing

Deltek Vantagepoint 6.0 introduces several valuable updates to the interactive billing module, enhancing the user experience and providing additional functionality for managing invoices effectively.

 

Streamlined Period Start/End Date Changes for Submitted Draft Invoices:

Previously, changing the period start or end dates of a submitted or approved draft invoice in the Invoice Presentation Dates section of the Billing Session Options dialog box required resubmitting the invoice for approval, even though these date changes did not impact the included transactions. In the latest update, you now have the flexibility to choose whether to resubmit the invoice after modifying the period start or end dates.

 

By updating the dates in the Billing Session Options dialog box without altering the transaction bill-through dates, you can save the changes without resubmitting the draft invoice. The new "Save" button allows you to update the period dates without the need for reapproval. However, if you modify both the period start/end dates and the transaction bill-through dates simultaneously, resubmission for approval is still necessary.

 

Warning Message for Voiding Invoices with Applied Payments:

When voiding an invoice from the Invoice History tab in the Interactive Billing form, a new error message now appears if there are any applied payments associated with that invoice. This prompt gives you an opportunity to review the applied payments before proceeding with the voiding action, ensuring accuracy and preventing unintended consequences.

 

Additional Columns in Invoice History:

 

The Invoice History tab of the Interactive Billing form now offers additional columns to provide a more comprehensive view of each invoice. The newly added columns include Amount Due, Amount Paid, Applied Retainer, Credit Memos, Invoice Total, and Retainage. These columns provide quick access to important invoice information such as amounts and payment status, enabling better invoice management and analysis.

 

Invoice Template Editor in the Browser Application:

Invoice Template Editor in the Browser Application

With the latest update, the Invoice Template Editor is now available directly within the browser application. The Invoice Template Editor form empowers users to create and update invoice templates, which determine the format and content of invoices. This enhancement simplifies the customization process, allowing for easy modification and customization of invoice templates to meet specific business needs.

 

Looking for More?

If you’re looking to get your hands on even more Deltek Vantagepoint 6.0 updates, then we have got a lineup for you! We are excited to announce that our next webinar “What’s New in Deltek Vantagepoint 6.0” will be held live on Wednesday, June 7th, at 1 pm ET. This webinar will delve even deeper into Deltek Vantagepoint 6.0, providing you with comprehensive information to maximize your project management capabilities.

 

Additionally, stay tuned for our follow-up blog next week. Here we will review even more exciting features that will further enhance your project management experience with Deltek Vantagepoint 6.0. At Full Sail Partners, we are committed to keeping you informed and empowering you with the latest advancements in project management software.

 

 

4 Ways to Improve Employee Utilization

Posted by Scott Seal on May 04, 2023

05-04-23 4 Ways to Improve Employee Utilization_Banner

In the most recent  AE Clarity Report  issued by Deltek, the average employee utilization rate was reported as 58.5%. Firms are often confronted with how they can improve employee utilization to create a positive impact on the firm’s bottom line, all while keeping employee morale in mind. To improve employee utilization in both the short term and long term, focus on these four key areas: 

1. Set Realistic Utilization Targets

One of the key factors that affect employee utilization is the target utilization rate. While it's essential to aim for high utilization rates, it's equally important to set realistic targets that employees can achieve without feeling overburdened.  

These realistic targets allow for staff to focus on other, non-production (yet still important) initiatives for the firm, such as business development, staff development, and team building. Firms that allow employees time to focus on these areas will greatly increase employee productivity in the long run through increased employee and team efficiencies, as well as reduced staff turnover. 

Unrealistic targets can lead to burnout, poor performance, and low morale. On the other hand, achievable targets can motivate employees to perform their best, leading to increased productivity and job satisfaction. For more information on setting realistic targets for employees, read our blog here!

2. Align Resources Effectively

Proper resource allocation is crucial for improving employee utilization. Before starting a project, it's essential to align resources based on their expertise, level, and availability. This ensures that tasks are performed efficiently and effectively, and labor costs are kept within budget. Proper resource allocation also helps to keep employee realization aligned with employee utilization, resulting in accurate billing and better profitability.

3. Manage Client Expectations

Effective client management is a key factor in improving employee utilization. By managing client expectations and delivering quality work on time, firms can build trust and long-term relationships with their clients. It's also important to identify tasks that are not part of the original scope of work and notify clients promptly. By doing so, firms can avoid scope creep and allocate resources efficiently, improving employee utilization and profitability. Need some help with managing client expectations? Find out exactly what they’re thinking with our presentation on Understanding the Client's Mind Using Feedback!

4. Leverage Technology

Technology can be a game-changer when it comes to improving employee utilization. By using tools like Deltek Vantagepoint, firms can track employee utilization in real-time and make data-driven decisions.  

This real-time visibility gives your firm insight and the opportunity to influence the final results to ensure resources are properly aligned, client expectations are managed, and employee utilization is maintained. 

Technology can also automate mundane tasks, freeing up employees' time to focus on value-adding activities. 

Other Ways to Improve Employee Utilization 

In addition to the four ways mentioned above, here are a few bonus tips that your project-based firm can use to improve its employee utilization. 

  • Foster a Positive Work Culture: A positive work culture is essential for improving employee utilization and retention. By creating a supportive and collaborative work environment, firms can boost employee morale, motivation, and engagement. This leads to higher productivity, better quality work, and lower staff turnover. Some effective strategies for fostering a positive work culture include employee recognition programs, open communication, and flexible work arrangements. 
  • Offer Professional Development Opportunities: Providing professional development opportunities to employees is another effective way to improve employee utilization. By investing in their employees' skills and knowledge, firms can improve their performance and productivity, leading to higher utilization rates. Some effective ways to offer professional development include mentoring programs, training sessions, and educational courses. 
  • Monitor and Measure Results: Finally, it's essential to monitor and measure employee utilization regularly to identify areas for improvement. By tracking key metrics like billable hours, utilization rates, and staff turnover, firms can identify trends and patterns, and make data-driven decisions. This helps to optimize resource allocation, manage client expectations, and boost employee utilization and profitability. 

In conclusion, improving employee utilization requires a combination of effective strategies, tools, and a positive work culture. By setting realistic targets, aligning resources effectively, managing client expectations, fostering a positive work culture, offering professional development, leveraging technology, and monitoring and measuring results, firms can improve their employee utilization and enhance their profitability and growth.  

With the right approach, firms can achieve high levels of employee utilization, leading to better outcomes for both the firm and its employees. View our free webinar on optimizing project management processes to learn how you can improve employee utilization and take your professional services firm to the next level. 

New call-to-action 

Latest Posts