Full Sail Partners Blog | Deltek Vantagepoint (8)

Project-based firms have many options when it comes to Enterprise Resource Planning (ERP) packages, albeit difficult choices to make. In his well-known play Hamlet, Shakespeare delivered us a Hamlet who was contemplating a major decision in his famous soliloquy. So, are the decisions around life and death that Hamlet considered at all comparable to that of choosing an ERP? Well, let’s have some fun here with Shakespeare and try to make a case for it. 

Avoid the Old Bait and Switch

In the Shakespeare play, Hamlet has all these murderous plans and ways to avenge the death of his father. The famous quote “the lady doth protest too much, methinks” isn’t so much about how fickle women can be (even though everyone knows fickleness has no gender), but rather it’s said as part of a trap to see if Claudius will reveal his guilt. What can be learned from these homicidal maniacs, other than to bring back the word ‘methinks’, one may ask? 

When selecting an ERP, project-based firms must consider the entire cost of the product to avoid feeling trapped. No one likes to feel taken advantage of or stuck in a situation that isn’t meeting expectations. When clients come from other ERPs on the market, one of the main complaints is typically that they felt like their ERP provider or consultants were constantly after more fees. They were sold a product that could do a ton, but the investment necessary to get to all those great features was hidden. The result is feeling like a bait and switch has trapped the firm into pouring more into a system which was thought to be ready for full operation.  

Deltek Vantagepoint is sold as a highly configurable project-based ERP system. Full Sail Partners’ expert Vantagepoint consultants approach sales and implementations with eyes that are wide open to balance cost with efficiencies. Vantagepoint works best when it meets each firm’s business needs, and it does take configuration and therefore an investment, to get there, but it’s well worth it. So, if project-based firms have the right expectations going in, they shouldn’t be feeling trapped. 

Wrap Some CRM/RP Rigor Around the Madness

Some of the most significant and best changes from Deltek Vision to Vantagepoint are happening in the Customer Relationship Management (CRM) and Resource Planning Management (RP) modules. These are complete game changers in the market and none of the competition invested as much as Deltek has into fine-tuning these glorious pieces of functionalities. Deltek has been listening to client feedback for more than a decade and continues to listen as they expand Vantagepoint’s capabilities.  

So going back to the play, Polonius responds to Hamlet at one point by saying “Though this be madness, yet there is method in ’t.” Running a professional services or consulting firm can feel insane some days. Clients can pop up out of nowhere with additional needs, and suddenly, the entire day’s schedule has been turned into something else. Deltek Vantagepoint helps wrap some rigor around the “madness” in a user-friendly way that will actually increase user adoption in project-based firms.  

Keeping the madness at bay, Full Sail Partners has now helped more than 200 firms go from Deltek Vision to Deltek Vantagepoint. The number one reason why system usage increases with Vantagepoint is because of its ability to manage the entire project lifecycle, from a prospect that knows nothing of what it’s like to work with the firm to managing the resources and how the work is delivered. Vantagepoint also offers the type of visibility into finances, operations and performance that firms need to grow. The number two reason usage increases with Vantagepoint is because the CRM makes life easier for marketers, seller-doers, project managers, and leadership. Opportunities are no longer separate files from projects, so it’s all one record in Vantagepoint.  

Additionally, with the Deltek Vantagepoint Outlook Connect and Gmail for business connect, users can see the interaction history between contacts, clients, and projects as well as quickly log emails into Vantagepoint. This feature allows users to bring Vantagepoint into their email inboxes. And this tool comes with other features like the ability to synchronize calendars and schedule meetings while saving them in Vantagepoint at the same time. To learn more about the Vantagepoint Outlook Connect, check out this mini demo. 

Keep that New ERP Feeling Longer  

To put it lightly, in the play, Hamlet was worried about the “afterlife” in that other famous soliloquy when he said, “to die, to sleep – to sleep, perchance to dream.”  This is similar to how many of our clients are worried about their “aftercare,” with continuously improving their processes with Vantagepoint once they’ve made the leap to get there. A Full Sail Partners’ service becoming more popular with clients recently is the Navigational Analysis for Vantagepoint. A firm’s entire system is scanned, and current processes are evaluated to discover how well they are serving the firm. It’s like an annual physical exam by a physician that results in a complete work-up on the health of your system.  

It’s important to develop a plan for aftercare that includes regular data clean-up, optimizing processes, increasing efficiencies and overall continuous improvement. A consultant isn’t necessary to keep a firm’s ERP fresh; it’s like anything else. If experts are needed to bring their knowledge and best practices to the table, it can be outsourced, or a firm can do it itself.  

Exit Stage Right   

In review, it is certainly interesting to see how much Shakespeare’s characters in Hamlet seem to have reflected upon similar issues like with the tribulations of project-based firms regarding choosing an ERP. So perhaps they are comparable? However, the answer to Vantagepoint or Not to Vantagepoint appears to be evident. To Vantagepoint!  

Click the image below to learn how to add the powerful, feature-rich ERP to your toolbox and get your team working on the same page of the same book.

The Vantagepoint Connect add-in with Vantagepoint CRM provides two-way synchronization of your contacts and calendar items within your Outlook email application. Outlook Connect empowers users across the firm to help nurture client relationships and collaborate with your team. While in Outlook, users can pin the context pane, so it remains visible. This allows the ability to view contacts and firms in the context of the active email addresses to provide quick insight to contact and firm information along with activity, pursuits, projects, and marketing campaigns. This visibility provides the entire team with valuable information while emailing and scheduling meetings. Let's take a look at how Deltek Vantagepoint Connect empowers users at your firm. 

Executives Seeking to Unify Their Team 

Sharing critical data easily across the firm is a key objective, yet a challenge for every executive. Managing and sharing data across the organization increases the ability to make crucial decisions across the business. Accessing data in a tool, like Outlook, that the firm uses on a daily basis eliminates roadblocks and redundancies for users across the company. With Deltek Vantagepoint Connect, Outlook allows users to search for and view information entered in Vantagepoint for any firm, contact, or project while in the tool. 

Increasing Client Communication Tracking for Marketing & Sales Teams 

When different departments approach tracking data in different ways, it adds barriers for marketing and sales to attain a holistic view across the firm. Identifying how to provide quick access to users entering and pursuing business across the firm ensures marketing and sales are able to provide meaningful reporting about the firm’s efforts. While using Outlook, team members now have the ability to create firms, contacts, pursuits, projects and activities within Vantagepoint as they are responding or sending emails. Having client data at your fingertips promotes transparency across the firm and improves communication to ensure departments are no longer working in silos. Outlook Connect integration is a vital tool to connect to your ERP to help marketing and sales strengthen collaboration across the company.    

Improving Project Management Productivity 

Project Managers live by tasks and schedules. During a project, a task is much more than just a to-do. It is also the way project-based firms bill for their time. Project Managers additionally need the ability to schedule and synchronize internal calendars and meetings. With the Vantagepoint Outlook Connect, users can now synchronize calendar items between Outlook and Vantagepoint. This eliminates the need to enter data twice.  

Outlook Connect also streamlines the process of scheduling meetings through the Scheduling Assistant. Through the Scheduling Assistant, clients can see the team's availability and choose a time to meet that works with both of their schedules. The client only sees available times and does not see any other details or appointments on your calendar. Alternatively, project managers can also provide specific times that are available for the entire team and provide defined time slots to the client. Once they choose a time, all internal team members will receive an invitation on their calendar. Lastly, when a calendar event is shared with Vantagepoint, users can log that time to their timesheet. Talk about improving productivity! 

Accessing Financial and Project Client Communication History   

Many times, firms may overlook finance’s need to access client data from Outlook. Finance always seems to be in the ERP system working on billing, AR and financial reports. However, Outlook is something they also use on a daily basis. One key way finance may find value from Outlook Connect is its ability to log email or correspondence related to billing. Outstanding AR, project contract documentation and contract changes should all be logged in your ERP related to the client, contact and project. Documenting correspondence and keeping client communication up to date guarantees all team members have access to the latest client communication history.   

Enable Your Professional Services Team 

Data has the potential to transform professional services firms' business when users share information across their entire company. No matter what role you are in, getting helpful data into the hands of your users enables them to make informed, data-driven decisions. Check out our past mini-demonstrations to see how Deltek Vantagepoint + Outlook is changing the way CRM is managed by professional services firms. 

Click the image below to learn how Full Sail Partners can help you Synchronize Your Business Outlook Calendar with Deltek Vantagepoint. 

In an age where technology is intertwined with every aspect of life, it is more important than ever to keep data protected. Since passwords are practically the keys to everyone’s livelihood both professionally and personally, if they fall into the wrong hands then there’s no telling how much trouble this could cause for everyone connected to them. By neglecting to follow proper password protection protocols, companies have unintentionally been responsible for their own data breaches and even those of their business partners. That’s why employees and leadership at professional services firms should use these five tips to help strengthen their passwords and keep security protected.

Tip #1 – Use a Unique Password 

Let’s say someone at the firm has been hacked and an unapproved person has gained access to a password. That’s already a concern, but the effect is multiplied tenfold if that same password has been used on other accounts at the firm. Once the password has been discovered, there will certainly be an attempt to use it wherever possible to get into even more of the unprotected accounts. To prevent this from happening, a completely different password should always be used on every separate firm account. 

Tip #2 – Resist Easy to Guess Passwords 

This one should be obvious, but one would be surprised by how many people use passwords like “12345” and “password” just because they are easy to remember. Personal information such as birthdays, pets’ names, and street addresses should also be avoided. To be safe one should use a password that is more random. A good password should have more than eight characters and contain numbers, special characters, uppercase letters and lowercase letters.  

Tip #3 – Be Very Cautious When Asked to Share Passwords 

Avoid scammers at all costs. Scams come in many forms - some may be emails, some may be phone calls, and some may even impersonate a friend, co-worker, client or relative online just to get access to a password. Some of these scams may try to create a sense of urgency, so always stop and remember to think it through carefully. Consider why that person would need this information, and if the person reaching out is unfamiliar, then do not continue with the contact. Here’s the golden rule to follow for not getting scammed: never give away a password.  

Tip #4 – Keep Software and Browsers Up to Date 

Keep the firm’s web browsers, applications, and operating systems up to date. If there’s an exploit to be found, it’s on an older version. It is not necessary to update to the newest version as soon as it is out, but it is generally a good idea to move to the newer versions as soon as possible. Some applications will come with a pre-set password. These should always be changed, even if they are randomly generated. If there is worry about exploits in newer versions of programs, then do research before the decision is made to update. Software companies will generally release patch notes for users to check before they update. 

Tip #5 – Use Two Factor Authentication or a Password Manager 

Two factor authentication requires a third-party app that will require approval for sign-ins. Once logged into an account, a notification on your authenticator app will be received where entry is approved or denied for whoever is logging in. Password managers are a bit more complex but will ensure safety just the same. Once logged in, the password manager will generate random passwords for the user. With these, only one password will need to be remembered to get into the manager, and it will take care of the rest. For extra safety, feel free to use both in tandem. 

Bonus Tip - Stolen Password.... Now What?

So, how can someone at a professional services firm tell if a password has been stolen? More importantly, what can be done about it? 

Well, the best way to identify if a password has been compromised is to watch for suspicious activity. The critical indicators can be anything from strange posts or questionable emails on firm accounts to even small subtle changes in personal information that seem off to the user. Some applications will inform the user when there is an unusual activity, which is especially helpful in these situations.  

Once there is evidence that an account has been breached, the first thing to do is immediately change the password. If this account is tied to others, those accounts should also have their passwords changed and be reviewed for any confirmation of hacking. One should also inform other firm staff and business partners of the breach to proactively prevent any other data breach complications. 

Stay Diligent and Safe

Professional services firms are not alone in the need to protect security, but with the expert knowledge that they are hired for, data breaches can have long term negative effects on both the firm and clients. These five tips should help strengthen firm security and protect its valuable data and clients. It’s a scary internet world out there, so it is important to keep both professional services firms and their staff safe so they can continue to work hard!  

Click the image below to learn how Full Sail Partners can help with Application Hosting. 

Projects are the lifeline for professional services firms. Deltek Vantagepoint provides applications to support the project planning and resource management activities—Project Planning, Resource Management and Plan Reporting. For those firms who are familiar with Deltek Vision planning, you’re in for a real treat with the enhancements added to Vantagepoint.

The enhancements include the ability to Change Planned Hours, select the ETC / JTD basis in system settings, save Resource View searches for roles, and use Spread Variance to push unused plan hours forward. Let’s dig deeper into these improvements.

Set Plan Inclusion System-Wide

Deltek administrators now have the ability from a system-level to set the inclusion of “in pursuit” project plans on some sort of objective basis. The screenshot below shows how these are automatically set based on the pursuit stages. Keep in mind when the project is awarded, it’s included in those calculations. The beautiful part about Vantagepoint is firms have complete visibility into all the plans, even if the project was not included in those utilization calculations and reports.

The administrator can set different options based on the firm’s preferences. Those include:

• Never – This means that users can plan but the plan won't be included in the calculations.
• Always – Selecting this option will always include the plans, regardless of the degree of seriousness or clarity that you have.
• Set by Project – This is not recommended because it relies on the plan creator to remember to mark the plan for inclusion.
• Automatically Set Based on Selected in Pursuit Stages – This is the recommended option because it leverages the intelligence of the software to determine the stage of the project and then to automatically determine inclusion into those calculations.
• Automatically Set Based on Probability – This uses the probabilities set up in the system. Preferences can be set to say anything greater than 50% probability, for example, will be included. Vantagepoint provides a lot of flexibility with this, but this flexibility is from the system standpoint and not each individual plan.

Set Estimate to Complete (ETC) and Job to Date (JTD) Basis System-Wide

While the ability to set and/or change the ETC and JTD was available in Deltek Vision Planning, it was often changed for one purpose or another and could be forgotten to be put back. In Vantagepoint, this is a system setting so that every plan is using the same ETC and JTD basis as shown in the screenshot below.

Firms can select the system settings and the basis that works best for them. For example, a firm has a JTD basis through Last Week’s End Date, and that is last Saturday. All the JTD is shown through that date and the ETC date starts the next business day. That allows the firm to have certainty about the JTD figures. If the firm customarily has weekly timesheets that are always completed by the end of the week, this may be a great system setting.

Alternatively, firms can use the Last Timesheet Period’s End Date. If the firm lags a little bit on timesheet entries, utilizing this option so that the JTD information being shown in the plan is that of the last timesheet period will most likely work better. Firms can use this option so that the JTD information shown in the plan is as of that last timesheet week. So, for the first few days of the timesheet period, it's not as accurate, but it's more accurate once that timesheet period is posted and closed.

Rescheduling Plans

Vantagepoint Planning is further enhanced with the ability to reschedule plans. The reschedule ability allows users to either shift or change the duration for the labor tab. This is only for the labor tab in Vantagepoint Planning. Users can pick up the entire date range and move the start date or move it to the finish date.

Like Vision Planning, if the duration is the same, the hours can use the same proportions from the time period. When the duration length is increased, it keeps the same pattern. Conversely, when the duration length is decreased, the system can respread it evenly. But, if the duration shrinks, the system will not like it if unplanned hours fall outside the new duration. In Vantagepoint, this becomes very clear with well-written error messages that pop up for the user.

Change Planned Hours

Changing planned hours is a new function in Deltek Vantagepoint. Project managers can use this functionality to update the planned hours in any timeframe. They can choose to spread the hours proportionally or evenly. For example, a user can take all the hours at the project level or work breakdown structure (WBS) level two and change the planned hours from A to B. This can be done in any timeframe. It can also be done backward and forward using the ETC day. There are a lot of options to change planned hours in Vantagepoint Planning.

The screenshot below shows the new Redistribute Hours menu in Vantagepoint where users can change the planned hours.

Replace Planned Hours with Actual Hours

The next enhancement is the ability to replace planned hours with actual hours. This functionality allows users to choose the replacement of hours for a specific date range or across all dates as well as choose to calculate on a weekly, monthly, or total basis. An example is shown below.

Spread Variance

The ability to spread the variance between planned and actual hours can be done in several ways over the time periods selected. It allows the user to control how they spread the differences between actual and planned as well as choose different date ranges. The date range can be a specific date range, an entire date range, or just a short amount of time. The project manager can choose to spread the hours including the negatives or just limit to the positive differences. The variance can be spread evenly or proportionately.

The biggest enhancement is that now this setting is directly available in the plans in Vantagepoint as opposed to another menu or area of the system, providing better visibility, as shown below.

Vantagepoint Planning is Reimagined for Project-Based Firms

With these enhancements to Vantagepoint Planning, project-based firms can not only quickly create project plans but adjust them to the unpredictable nature of the projects. It’s the right project management tool to control project delivery. Do you want to see these Deltek Vantagepoint Planning enhancements in action? Use the button below to see Rana Blair demonstrate each of them.

Successful project management requires more than having the right people on the right project. It requires having the right project management tool to control project delivery.

The Deltek Vantagepoint Resource Planning application has been designed to require only the simplest interactions to review and plan on a go-forward basis. The system will display all Job-to-Date (JTD) time through today to direct emphasis on what happens tomorrow. With Estimate to Complete (ETC) planning, the effort is focused on what will be spent in the future. As a result, there is no need to adjust planned hours in the past to understand the forecasted results.

For those who want access to the past to adjust the planned hours or to see the JTD through a less current/more realistic lens, Vantagepoint 4.5 introduces new options and alternatives.

Adjustable Job-to-Date Basis

In Deltek Vantagepoint 4.5, system administrators can now choose the system JTD Date Basis. In previous versions and in Vision, the system assumed today’s date as the basis with the next day as the start for the ETC. This is problematic for firms where timesheet entry is not always as up to date as it should be.

Now firms can choose to show JTD details for Labor as of the end of the last week, the end of the last timesheet period, as of a specific date, or leave it as today. Whatever the choice, the ETC always begins on the next business day following today. This allows for planning in the time periods occurring since the JTD can utilize the date basis setting. Remember the ETC will reflect only those planned hours in the actual future from the date basis.

In the example below, “today” is November 12 and the previous Timesheet period ended on October 31. Using the JTD Date Basis setting, it is reasonable to assume that Heath’s time is complete through October 31 as indicated in the red square in the example below. Therefore, planning can be done based on what we expected since then and what we anticipate going forward.

Spreading the Variance between Planned and Actuals

Another Deltek Vantagepoint Planning feature, Redistribute Hours, has many applications and uses for project planners. Please note that this function can be made available only to selected Security Roles in Settings.

In this use case scenario, the plan below was scheduled with a two-month duration and 30 hours of Emily’s time. However, the project was delayed, and Emily posted 10 hours to the project before it was put on hold. The assignment end date of May 31 is in the past and there are no remaining ETC hours. However, Vantagepoint users do not need to worry.

One way to correct this is to simply extend the end date with a Duration Change. If this is the chosen method, the resulting options will include respreading all the Planned Hours evenly over the entire Assignment period or not spreading them at all and replanning the remaining hours in the future. The first option will spread the hours backward in time. The second option will have the result of duplicating Planned Hours and muddying the expectations.

A more eloquent solution is to change the Assigned End Date to the new date and use the Redistribute Hours function to control how the remaining Planned Hours are spread. The Redistribute Hours function has many options and uses. The key is the Spread Differences Between Planned and Actual Hours tick box. In this example, the decision was made to spread the variance of 20 hours evenly into the period shown.

The result is now that the unused Planned Hours are spread into future time periods as shown in the following image. Therefore, the integrity of the Planned Hours has been maintained which will support the reliability on Planned Hours in timesheets and other reporting mechanisms.

Gain Project Control with Deltek Vantagepoint

Projects rarely go according to the original plan and being able to adjust for unpredictable changes is a must. Whether it’s looking back at JTD or looking forward with ETC, Deltek Vantagepoint allows project managers to truly control the details of their projects.

Wondering what the differences in Vision Planning and Vantagepoint Planning are? Use the button link below to hear from Rana Blair about how these two systems compare.

Full Sail Partners has worked with 200+ firms related to their Deltek Vision to Vantagepoint upgrade process in different capacities over the past two years. Full Sail Partners’ goal is to help our clients gain more insight on how to have a smooth and successful upgrade. From the experience and insight gleamed from helping these firms, these five tips have been developed to keep your firm calm.

However, there are two big caveats to consider before diving into the tips for a calm upgrade process.

One of the biggest challenges faced when working with clients is misinformation. It’s like the game telephone. Someone whispers something to the person next to them and it keeps going down the line. By the time it gets to the end person, the information is completely different. This is happening with information regarding Deltek Vantagepoint. Full Sail Partners strongly encourages firms to get their information from the source. Ask Deltek, Full Sail Partners, or another approved Deltek partner.

Next, is to take a deep breath. Some of our clients come to us in a complete panic. Some clients are concerned about how they will get through the Vision to Vantagepoint upgrade process. Some other clients are worried non-stop. So, let’s all take a deep breath. Understand that firms are not alone. Remember, Full Sail Partners is here to help as a trusted partner.

To quote Martha Lira with Impact Sciences that upgraded from Vision to Vantagepoint. “It was easier than I thought. It was smoother than I thought.”

Tip #1 – This is an Upgrade, Not a Migration

One thing to remember is this is an upgrade not a migration. This is a key point to understand and communicate to the rest of the company. Misinformation can come from anywhere. It’s important that the company’s primary contact is communicating to others within the organization.

Furthermore, there is an installer that allows the company to push every single Vision field over to Vantagepoint. This even includes custom field, tabs, and user defined info centers. There is work involved, but significantly less than there is when starting from scratch for a migration.

For finance the processes are very similar. There might be some things that are moved around and there are added enhancements to make it easier, but the learning curve is minimal for finance.

For project managers and CRM users, Deltek has been listening. All the things you have been asking for over the years are being answered. Items like:

• Streamlined flow for project managers,
• Improved usability,
• User-friendly, modern look and feel,
• Improved Outlook integration; and
• AI capabilities with Hey Deltek! to make doing tasks easier.

Tip #2 – Take Advantage of All the Resources Available

Deltek and Full Sail Partners have many resources, most of them free. If you haven’t viewed any resources, you are doing yourself and team a disservice. Share the resources to all departments of your company. These resources include:

• Deltek’s Vantagepoint Readiness Portal | Firms can access this through their customer care login. Inside there is an upgrade checklist along with training videos by role and Vantagepoint updates.
• Preparing for the Upgrade Series by Full Sail Partners | This is a webinar series that provides clients with the answers and clarification on how the upgrade will impact their firm.
• Client Assistance Program (CAP) Program | This program, hosted by Deltek, reviews the upgrade checklists found in the readiness portal. Over several weeks, it covers each area of Vantagepoint and how to prepare in moving from Vision to Vantagepoint.
• Powering Project Success Mini Demonstrations created by Full Sail Partners | Not only has Deltek provided videos available on the readiness portal, but Full Sail Partners has taken it a step further. Mini demonstration videos range from four to 21 minutes and show different areas of the system and how different users would utilize those areas. The videos focus on sharing new features and functions.
• Vantagepoint Upgrade page | Visit this page to find all the resources in on place including those mentioned above and to schedule a consultation with a member of the Full Sail Partners Crew.

Tip #3 - Engage All User Groups

This is the opportunity to become the “hero” of collaboration by bringing in other departments and users. This is done by understanding that the upgrade from Vision to Vantagepoint is less technical and more about inclusion. Vantagepoint is a complete ERP and ERP is about the company, so every role needs to participate to have a calm upgrade process.

Engage with them by sharing the resources in Tip #2 that are related to their responsibilities. Require users in all departments to view and engage with those resources. Take time to understand how each team member will be part of the project lifecycle. Some may be at the beginning. Some at the middle or others at the end. Making sure each of them understands how their information and actions impact others–from marketing to project managers to accounting.

This is a great opportunity to get new employees and people not previously involved with Vision to become ‘bought-in’ and advocates for Vantagepoint.

Tip #4 – Trust the Process

In assisting 200+ firms in their Deltek Vision to Vantagepoint upgrades over the past two years, Full Sail Partners has fine tuned the upgrade process for firms. While each client’s process is specific for them, Full Sail Partners has worked hard to remove the mystery to create a transparent process. This process includes:

1. Personalized Readiness Report - Readiness Report – This is a tool run against Vision and reports the specific things that the firm needs to address. Every firm is different. The report shows exactly what to clean up. Firms have found this priceless.
2. Train the Team and Make Adjustments – Get your system in gear and refine the team’s knowledge of managing Vantagepoint for a seamless transition.
3. Make the Shift to Full Production – Leverage transition copy scripts to automate the conversion process from preview environment to production.

Tip #5 – Manage Attitudes and Messaging

With every process, change management is always important to plan for. A big part of change management is attitude. The attitude impacts the success or failure of the change. And, when firm leaderships approaches change negatively, the team will pick up on that attitude. If leadership approaches it positively, the team will feel more confident about the change. Success is impacted by the attitude displayed when approaching the change. Promote this change positively because it’s really a good change. Get others excited. The only ways things can be successful is excitement, positivity and getting people to understand benefits they get that will help them in their role. Deltek has been listening, and these changes with Vantagepoint are happening because of feedback from firms like yours.

Next is to prepare the internal teams. Communicate to them that it’s important to understand that this isn’t a month-long process. Take a deep breath and remove the worry first by taking the time to know what needs to be tackled as part of the upgrade process. Use the Readiness Report to know the areas to be addressed and outline the steps required. Identify team members responsible and a target date of completion. Then start working on cleaning up data, as needed. It’s always better to tackle dirty data sooner rather than later. With the upgrade, firms can clean up data before or after the upgrade, but Full Sail Partners has found it better to do it before. Don’t forget to outline training and remember this is a great time to take time to make your processes even better.

Make sure to celebrate milestones and the end success. This can be done by letting others in the firm know about those accomplishments and be sure to thank those that dedicated their time and effort along the way.

Keep Calm and Just Breathe

Often, users tend to build up unnecessary worry and think things are going to be worse than they really are. The best way to tackle worry is to write down the challenge and then break it down into smaller steps. Hopefully using these five tips will show the way to a calm Vision to Vantagepoint upgrade.

Deltek’s new Vantagepoint product has been completely reimagined. It’s a true showstopper. Why? Because it supports the entire project lifecycle from start to finish. And the Full Sail Partners Crew is proud and thankful to give project-based firms the power and the tools they’ve been seeking, all thanks to the power of Deltek Vantagepoint.

More specifically, the Full Sail Partners Crew was asked about the specific Vantagepoint features they were most thankful, and this article shares some of those.

Ability to Get Vantagepoint CRM Insight in the Email Inbox

“I am thankful for Vantagepoint Outlook Connect to see the history of clients and ability to log emails while in Outlook.” Sarah Gonnella, Vice President of Marketing and Sales

With the Deltek Vantagepoint Outlook Connect, users can see the interaction history between contacts, clients, and projects as well as quickly log emails into Vantagepoint. Basically, this feature allows users to bring Vantagepoint into their Outlook inboxes. And this tool comes with other features like the ability to sync calendars and schedule meetings while saving them in Vantagepoint at the same time.

To learn more about the Vantagepoint Outlook Connect, watch this video.

Simple, Intuitive User Experience

“I’m thankful for the modern look and feel of Deltek Vantagepoint.” Cate Phillips, Relationship Manager

“I am thankful for browser agnostic access, so we are not tied to Internet Explorer anymore.” Heath Harris, IT Consultant

“I am thankful for the navigation tree menu search. It makes getting around in the system so much easier and faster!” Nicole Temple, Principal Consultant

“The left summary pane in each hub keeps the most relevant information in view. This is helpful to keep high level information in view when tabbing through records.” Amanda Roussel, Senior Consultant

It’s no surprise that several Crew members were thankful for the modern design and accessibility of Deltek Vantagepoint. It is truly a solution that is a more efficient way to work. Vantagepoint enables teamwork and collaboration via a single tool and empowers users with a simple, intuitive experience.

Access Information to Make Better, Faster Business Decisions

“I am thankful for all reporting options in one area with filtering capabilities.” Terri Agnew, Senior Consultant

“I’m thankful for out-of-the-box, role-based dashboards!” Rick Childs, Principal Consultant

Deltek Vantagepoint allows firms to monitor the health of the business in one place. It provides complete visibility into every aspect of the business by measuring performance by project, client, team and more. As a result, firms can make faster, better decisions with all the information in a single view on interactive dashboards.

See how to quickly business intuitive reporting in this mini-demo.

Vantagepoint Streamlines Expense Report Creation

I’m grateful of the fact that Deltek Vantagepoint can automatically match credit card charges with expense items. It’s functionality that many clients out there have come to expect and Deltek can now deliver directly.” Joel Slater, Product Sales Manager

With Deltek Vantagepoint, users can automatically match credit card charges with expense items. They can do this using a desktop, a tablet, or a mobile device. Once matched, Vantagepoint makes recommendation for close dates, amounts, etc. Users can also add the expenses to existing reports or create new reports.

“Along the same lines of Expense Reporting, I’m also grateful that Deltek Vantagepoint has included ICR functionality. Today it’s only available for expense receipts, but who knows what the future holds for this capability.” Joel Slater, Product Sales Manager

Intelligent Character Recognition (ICR) for expenses simplifies expenses and improves the accuracy of expense reports. It does this by reading text from receipts and populates the expense in the Vantagepoint mobile app. It also reads handwriting and leverages machine learning.

To learn more about ICR and why Joel is so excited about the future possibilities of ICR, read this blog article.

Easily See Remaining Effort on Projects, without Complex Reports

“Easy planning focused on the remaining effort and its ability to report very clearly on all I need to manage the financials on a project without running a report!” Rana Blair, Principal Consultant

The key to ensuring that the most current data is visible to other users is to allow project mangers the ability to update their projects quickly. When project managers act, such as changes to dates, resources, and scope, beneficiaries can rest assured they are reviewing the most current information.

Check out this mini demonstration, to see how project managers and accountants can quickly update components of the project and plan while instantly updating the results in project performance and Resource Utilization.

One Project Record, Fosters Collaboration Across Departments

“One project record from the earliest pursuit through project closeout and beyond. This brings numerous groups together within a firm and removes many information barriers.” Amanda Roussel, Senior Consultant

Projects are critical to the success of professional services firms. Deltek Vantagepoint gives these firms insight to into the entire project lifecycle. With the project command center, all the project information is in one place—from pursuit and proposal, through project planning and financial management.

Create Timesheet Entries from Outlook Calendar

“I’m thankful that you can create timesheet entries from your Outlook calendar.” Gina Stamper, Account Manager

Employees have countless tasks that they are responsible for including keeping timesheets up to date. Even more, staying organized with meetings and client appointments adds to the burden. However, Deltek Vantagepoint’s calendar feature will help eliminate these struggles.

The Deltek Vantagepoint Calendar allows users to keep track of their billable engagements and allows this information to easily be added to a timesheet with a few clicks. See it in action in this mini demonstration.

Thankful for Deltek Vantagepoint

There are a wide variety of features added to Deltek Vantagepoint that maximize productivity, boost collaboration, improve efficiency, and increase profitability. And the Full Sail Partners Crew highlights just a few of the features they are thankful for, many of which improve the work lives of multiple departments in the firm.

If you’ve already upgraded to Vantagepoint, share the feature you’re most thankful for in the comments below.

If you’re still considering Vantagepoint, feel free to watch the Powering Project Success with Deltek Vantagepoint demo series.

2021 year-end is rapidly approaching, and it is vital to begin your year-end processes to ensure a timely close. For some finance and accounting professionals, the year-end process can be a struggle and a daunting endeavor. However, Deltek Vantagepoint and Vision clients can breathe a sigh of relief with some handy suggestions.

Below are some recommended areas and process to be sure to review to help complete a thorough year-end close. It is also recommended to develop deadlines for each area prior to opening the new year to help stay on track and minimize the stress around wrapping up year end.

Create a Year-End Checklist

The first step in the year-end process is to develop a personal list of processes by noting all modules owned in the system and compiling information from Deltek Vantagepoint or Vision as well. It is also wise to review the weekly and monthly deadlines in the checklists to be sure all items have been completed.

Additionally, be sure to visit the year-end info center in the Deltek Customer Care Portal. Here, Deltek clients can gather checklists and step-by-step procedures for getting Vantagepoint or Vision ready to close out the year and begin a new year. This is updated yearly and is an invaluable source of information for the necessary processes based on the modules owned by each firm.

Year-End Process Considerations

In addition to the items and recommendations found in the Deltek Customer Care Portal, outlined below are some standard tasks to complete when preparing for year-end.

• Enter and complete posting of all 2021 transactions.
• Review the fiscal year checklist prior to completing the calendar year closeout.
• Complete all cash account and bank reconciliations and verify that the reconciled GL matches the GL balance.
• Review and complete all credit card reconciliations. This will require getting the expenses into the expense reports and posted in the year they happened - this is important for both reconciliation and for invoicing.
• Run the file reconciliation report and troubleshoot as well as correct any differences. Review the profit and lost statement and balance sheet to verify proper categorization in accounts.
• Run the unposted labor report and address any timesheets that require posting. Complete an interactive billing cleanup of any outstanding WIP that will not be invoiced, or that has been invoiced and not removed from the billing module by marking to be deleted and accepting a zero-dollar invoice.
• Make any projects dormant that are no longer active.
• Be sure to review all terminated employees for a termination date and setting the admin level for timesheet and expense reports to staff. Review all active employees and set valid company domain email addresses, hours per day, and timesheet and expense admin levels.
• Evaluate the 2021 budgets to determine if 2021 goals were met. Set goals for 2022 and gather GL budget information that needs to be entered into the system.
• Set up new holidays for the upcoming year in the holiday configuration/settings. This allows the timesheet to show the new holidays as well as for the utilization ratios to correctly calculate each year.
• Review employee vacation time reporting to send out notifications needed for employees who may lose vacation time in the cut over to the new year. Now is a good time to have employees decide what to do with approaching maxes, limits, and upcoming vacations.
• Collect on past due invoices!
• Pay all vendors due to be paid and initialize the 1099 process before opening a new year. Void outstanding checks that may have expired. Make sure to order 1099 preprinted forms NOW before it’s too late.
• Save all audit reports as PDFs for info center/hub changes.

Close Out 2021 with Deltek Vantagepoint and Vision

Following the recommended steps by Deltek and trusted consultants, year-end should not only run in a timely manner, but can also run smoothly and with less stress for Vantagepoint and Vision clients. Developing a good process flow now makes each following year even smoother and allows some of the process to be delegated out with confidence that is will be completed in timely manner year after year. Help is just a click away! Use the image button below to find year-end resources available from Deltek.

The world of professional services firms revolves around clients and projects. It’s a daily process of finding new clients and pursuing them for new work with hopes that all this effort equates to a winning project. While some firms chose to treat this like a rat race, others have learned that it’s more efficient to be strategic and intentional with their tactics. The latter has also likely adopted Deltek Vantagepoint CRM. Which enables professional services firms to use data to make actionable decisions that generate profitable projects.

Use Deltek Vantagepoint CRM to Track Client Relationships

Touchpoints galore! That’s right, professional services firms have touchpoints with numerous people at client firms and the information gained during these interactions needs to be collected and stored in one common place. By having these insights stored in a centralized system, firm marketing and business development teams can identify new pipeline opportunities and nurture key relationships.

Additionally, Deltek Vantagepoint CRM is the only real project-based CRM and supports the “seller-doer” model. The “seller-doer” model is when project managers and/or consultants are responsible for providing their services as well as generating new work. With Vantagepoint, “seller-doers” can easily record client touchpoints since they are in the same system being used to deliver and manage projects and engagements.

Gain Insights into Client Interests

Creating the right messaging and keeping clients engaged is a daily battle for marketers. Each victory is one step closer to winning the war, or in this case, new work. In this modern-day business development warfare, insights into client behavior are the weapons to success. Marketing campaigns in Deltek Vantagepoint can be used to track and measure the success of particular marketing efforts. Initiatives such as email blasts, webinars, industry conference sponsorships and more can all be tracked in Vantagepoint marketing campaigns.

Using these insights, marketers can determine which techniques and messages are working best to keep clients engaged. Business development teams can identify firms and contacts that are demonstrating high levels of interest and know what is getting their attention. As a result, relationships can be nurtured, and proposals can be more tailored to address the unique needs of a client.

Identify Opportunities and Create Winning Proposals

Often, it’s not just about finding new work, but it’s also about picking which request for proposals (RFPs) to pursue. Let’s admit, proposals are time consuming and often require the involvement of staff from several departments. Furthermore, firms often lack a go/no go process that is based on actual data. However, that doesn’t need to be the case if firms are using Deltek Vantagepoint.

Vantagepoint is a single source of truth since it contains project pursuit and opportunity information. Prior to picking which RFPs to pursue, business development teams using Vantagepoint can:

• Identify if internal resources are available to assist with the response.
• Apply lessons learned from previous wins and losses.
• Use quantifiable data to determine if an opportunity is financially beneficial for the firm.

After deciding which new RFPs to pursue, Vantagepoint remains a handy tool for the team responsible for preparing the proposal response. Being a project-focused CRM tool, the new pursuit stage begins by capturing project information in a new project. This allows the team to build an actual project plan with assigned resources, timelines, and budgets to ensure the final proposed project can be delivered in a profitable manner.

Additionally, past project information with descriptions, pictures, budgets and more can be included as reference project information. As is the same for resumes of employees that are identified as key resources for the project.

Automate Activities, Notifications and More with Workflows in Deltek Vantagepoint CRM

Updating data and maintaining clean accurate data is a daily struggle. More importantly, without taking the time to keep data up to date, it eventually becomes useless. Workflows are essential for automating repetitive tasks and notifying people about actions that need to be taken. In Deltek Vantagepoint workflows can:

• Update a client record when a change to the client field is made in a user defined grid.
• Provide an error notification with a user fails to update a required field or uses a wrong value.
• Trigger follow-up reminders for predefined activities in a marketing campaign.
• Automate the RFP go/no go process.

While these are just a few examples of workflows available in Vantagepoint, a Full Sail Partners’ consultant can help identify more workflows a firm can utilize to meet their unique needs. Click here to reach a crew member.

Win More Work with Deltek Vantagepoint CRM

Being that Deltek Vantagepoint is a project-centric CRM, it’s built and designed for the way professional services firms do business. Firms using Vantagepoint CRM gain a clear vision into their business development pipeline, nurture the right client relationships at the right time, and can propose competitive and reliable project bids. Now is the time to adopt Vantagepoint CRM and all its capabilities to win more business.

With each new version of Deltek Vantagepoint, professional services firms are given more tools and features to deliver profitable projects. While version 4.0 mainly focused on supporting accounting functions, 4.5 addressed all the roles that support the success of project-based firms. Here are some of the top new enhancements and features Vantagepoint users can now begin to use.

Edit and Save with Ease in Deltek Vantagepoint

Editing and saving updates have been simplified. In Deltek Vantagepoint 4.5, the two saving modes, implicit saving (autosave) and explicit saving, have been combined. With this update, a “Save” and “Cancel” button will appear whenever a change or edit has been made to a field

Speaking of edits, Vantagepoint users will no longer need to click on a pencil icon in a field to make a change. Simply click anywhere in a field that needs to be updated to make the required changes.

Create Winning Proposals and Better Track Clients

In Deltek Vantagepoint 4.5, enhancements to proposal automation will help marketing professionals create formatted documents more easily. First, Deltek has added the ability to link text elements, so text continues to flow from one page to the next similar to the functionality Adobe InDesign users are accustomed to. Additionally, Vantagepoint can now export proposals to PDFs and Word, and the proposal will retain the formatting established in Vantagepoint while creating the document.

Vantagepoint 4.5 now allows a contact to be associated with a project with a different firm that is linked to a contact in the Contacts hub. This is helpful when a contact is a consultant for more than one firm or needs to be associated with a joint venture for a project.

A small but very helpful change also got added to the Mobile CRM. Before 4.5, when a user wanted to edit and open a text field in the Mobile CRM app, it would take them to another screen that enlarged the text and the field. Now users can stay on the original screen to make changes without having to go to a new screen to make the changes, and then select Done to return the entire record. This is helpful for saving time.

Plan and Track Profitable Projects with Deltek Vantagepoint

Projects don’t always go to plan and Deltek realizes this issue. With the release of Deltek Vantagepoint 4.5, project managers can now go back and replace planned time with actual time, spread the difference if needed, or change planned hours altogether. While some firms may not want employees to be able to do this, it is an option available in the security settings and can be turned on at the discretion of firm leadership.

Estimate at completion (EAC) values are critical in planning because they help predict what a firm is going to spend at the end of a project. The problem today is that planning is the job to date (JTD) as of today and the estimate to completion (ETC) starts tomorrow. If one or more people have not updated their timesheet for any days before today, those hours are missing from the EAC. In Vantagepoint 4.5, JTD can be changed to pull from a specific day. For instance, the standard setting in Vantagepoint is to pull JTD from today, but now firms have the option to choose from yesterday or even the end of the week from the previous week.

Two small but convenient features have also been added for project managers. The first is the sharable search feature. Previously, users could create and save searches for themselves only. Now, saved and custom searches can now be shared with coworkers. Secondly, purchase orders with approvals have been added to the browser version of Vantagepoint. This allows the majority of project managers to work exclusively in the browser version.

Improved Invoice Approvals to Increase Draft Turn Around and New AR Reporting Enhancements

Deltek Vantagepoint 4.5 now allows for tracking invoices by billing client when the billing client changes during the life of the project. In Vantagepoint versions 4.0 or earlier, when the billing client changed for a project on the Accounting tab in the Projects hub, the change was applied to all existing invoices, cash receipts, voided invoices, and credit memos. This can create some confusion. Now, the change only applies to new invoices, voids, and credit memos after the change takes place. Essentially allowing account receivables to track information separately for each billing client.

Draft invoice approvals also gained improved visibility into annotation and comment history when saved draft invoices were resubmitted. The process in 4.5 allows an approver to review a draft invoice, make changes, and add comments as necessary. Now the change will apply to invoices, voids, and credit memos when a new billing client has been assigned. Essentially allowing you to track accounts receivable information separately for each billing client on a given project.

Start Using More Features in Deltek Vantagepoint 4.5

Deltek Vantagepoint 4.5 is one of the biggest releases ever to roll out since its inception. With that said, there are more improvements and enhancements that weren’t discussed in this article. For more information, check out the Deltek Learning Zone and click the button link below to learn more about Vantagepoint.